--- description: Tudo sobre Take Control: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Take Control - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Atendimento ao Cliente](/directory/22/customer-service/software) > [Take Control](/software/149463/take-control) # Take Control Canonical: https://www.capterra.pt/software/149463/take-control Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/149463/take-control?page=2) > Software de suporte remoto Solarwinds® Take Control (antigo SolarWinds® MSP Anywhere) criado para ajudar seu negócio de TI a ter sucesso. > > Verdict: Rated **4.2/5** by 22 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Take Control? Provedores de serviços de TI de pequeno e médio porte e fornecedores de serviços gerenciados que desejam fornecer um excelente atendimento ao cliente. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.2/5** | 22 Avaliações | | Praticidade | 4.3/5 | Based on overall reviews | | Suporte ao cliente | 4.2/5 | Based on overall reviews | | Relação qualidade/preço | 4.2/5 | Based on overall reviews | | Recursos | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: N-able ## Commercial Context - **Preço inicial**: 19,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, espanhol, francês, inglês, italiano, português - **Available Countries**: Alemanha, Antígua e Barbuda, Argentina, Austrália, Baamas, Barbados, Brasil, Bélgica, Canadá, China, Chéquia, Costa Rica, Dinamarca, Domínica, Espanha, Estados Unidos, Estónia, Finlândia, França, Gronelândia and 24 more ## Recursos - Acesso sem supervisão - Alerts/Escalation - Bate-papo ao vivo - Bate-papo em tempo real - Bate-papo/Mensagens instantâneas - Chat com vídeo - Compartilhamento de arquivos - Controle e acesso remoto - Controles/permissões de acesso - Ferramentas de diagnóstico - Gestão da base de conhecimento - Gestão de filas - Gravação de sessão - Questionários e feedback - Real-Time Monitoring - Relatórios e análise de dados - Resolução de problemas - Roteamento automático - Suporte remoto ## Integrations (3 total) - N-central - N-sight RMM - Passportal ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software) ## Categorias relacionadas - [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software) - [Programas de Assistência Remota](https://www.capterra.pt/directory/30928/remote-support/software) - [Software para Trabalho Remoto](https://www.capterra.pt/directory/31855/remote-work/software) ## Alternativas 1. [Zoho Assist](https://www.capterra.pt/software/181775/zoho-assist) — 4.7/5 (1396 reviews) 2. [TeamViewer ONE](https://www.capterra.pt/software/122252/teamviewer) — 4.6/5 (11625 reviews) 3. [AnyDesk](https://www.capterra.pt/software/149595/anydesk) — 4.6/5 (1785 reviews) 4. [Slack](https://www.capterra.pt/software/135003/slack) — 4.7/5 (24090 reviews) 5. [Supremo Remote Desktop](https://www.capterra.pt/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Avaliações ### "Remote Access with everything you need and nothing you dont" — 4.0/5 > **Lucas** | *13 de novembro de 2023* | Serviços e tecnologia da informação | Recommendation rating: 7.0/10 > > **Vantagens**: A very simple tool with all the features you need, like unattended, audio passthrough, file transfer etc. It just works. > > **Desvantagens**: Not much to be honest, N-Ables support can be an issue. > > A very simple tool with all the features you need, like unattended, audio passthrough, file transfer etc. It just works. ----- ### "Awesome Remote Control Software." — 5.0/5 > **Patrick** | *26 de julho de 2022* | Hardware | Recommendation rating: 10.0/10 > > **Vantagens**: I like the ease of setup on both the Technician's computer and the Client's computers. I also like the "911" or New Session feature that allows me to send my customers to a website and download and setup temporary help sessions. The reporting function is very handy when it comes to billing. > > **Desvantagens**: The one thing that I don't like is the software's inability to save screen size and position. I find that I am resizing my "Window" a lot. It is a small annoyance that I have been able to work with. > > I am able to help the majority of my customers with Take Control which saves me time on the road going to my customers' place. ----- ### "A complete disappointment" — 2.0/5 > **Patrick** | *23 de agosto de 2025* | Hospitais e Saúde | Recommendation rating: 1.0/10 > > **Vantagens**: Their platform is very easy to use and didn't experience any outages. The software didn't take up many system resources because it would often crash and not restart itself. The platform was very cheap and easily affordable. > > **Desvantagens**: Their software would often stop functioning on an endpoint and not restart, even when the computer was restarted. The support team was not helpful and could not solve the problem. Their application had no way to handle UAC prompts making it impossible to install software or help with user requests. > > Not a platform I would recommend as most aspects of the tool do not function well or at all. Basic user support needs can't be accomplished ----- ### "Great for remote management" — 5.0/5 > **Jaden** | *16 de novembro de 2022* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: I love the take control feature. It makes it very easy to work with clients and assist remotely. It is also very useful for working and connecting to my machine remotely > > **Desvantagens**: Takes a bit to connect to the workstation even after the workstation has been turned on > > I use this every single day and I have very little complaints about it ----- ### "Great product to help customers" — 5.0/5 > **Kane** | *17 de fevereiro de 2023* | Segurança de rede e informática | Recommendation rating: 10.0/10 > > **Vantagens**: updates frequently so you're protected, allows you to just remote onto a customers pc so you can help them as quickly as possible. > > **Desvantagens**: the two screen option is a bit difficult, as it could just show two screens if you've got 2 but it makes you have to switch between > > It's great, I think it's an essential part of our day to day use to help customers as quickly and as best as we can ----- Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/149463/take-control?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/149463/take-control) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data