--- description: Tudo sobre Kangaroo: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kangaroo - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Fidelização de Clientes](/directory/10031/customer-loyalty/software) > [Kangaroo](/software/149363/kangaroo-rewards) # Kangaroo Canonical: https://www.capterra.pt/software/149363/kangaroo-rewards Page: 1 / 12\ Seguinte: [Next page](https://www.capterra.pt/software/149363/kangaroo-rewards?page=2) > Programa de fidelidade digital para empresas com aplicativo de marca. Marketing automatizado, mecanismo de desconto, módulo de rifa, integrado e suporte. > > Verdict: Rated **4.9/5** by 260 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Kangaroo? Programa de fidelidade omnicanal ideal para empresas de qualquer porte em todos os setores. Os clientes variam de um único local a franquias com várias lojas, em mais de 15 tipos de setores ao redor do mundo. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.9/5** | 260 Avaliações | | Praticidade | 4.7/5 | Based on overall reviews | | Suporte ao cliente | 4.9/5 | Based on overall reviews | | Relação qualidade/preço | 4.6/5 | Based on overall reviews | | Recursos | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Kangaroo Rewards - **Location**: Montreal, Canadá - **Founded**: 2013 ## Commercial Context - **Preço inicial**: 79,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, chinês, chinês tradicional, espanhol, francês, inglês, italiano, neerlandês, português, árabe - **Available Countries**: Alemanha, Antígua e Barbuda, Argentina, Arábia Saudita, Austrália, Baamas, Barbados, Barém, Brasil, Bélgica, Canadá, Catar, Chile, China, Chipre, Colômbia, Costa Rica, Croácia, Dinamarca, Egito and 37 more ## Recursos - Acompanhamento da atividade do cliente - Agendamento automatizado - Agendamento de campanhas - Alertas/notificações - Análise de dados visual - Análise de texto - Banco de dados do cliente - CRM - Cartão Fidelidade - Coleta de dados de multicanal - Comunicação multicanal - Cupons móveis - Estrutura de pesquisas NPS - For Small Businesses - Gerenciamento de comentários - Gerenciamento de comentários negativos - Gerenciamento de contatos - Gerenciamento de e-mails - Gestão de associação - Gestão de campanhas - Gestão de concursos - Gestão de experiência do cliente - Gestão de incentivos - Gestão de modelos - Gestão de pesquisas/enquetes - Gestão de promoções - Gestão de recompensas - Gestão de recompensas - Indicadores de desempenho - Integração de redes sociais - Marketing de multicanal - Marketing por e-mail - Mensagens de texto em massa - Mensagens programadas - Modelos personalizáveis - Painel - Painel de atividades - Planejamento de campanhas - Programa de fidelidade - Promoção social - Questionários e feedback - ROI Tracking - Rastreamento de conversão - Rastreamento de engajamento - Rastreamento de recomendações - Relatórios e análise de dados - Relatórios e estatística - Third-Party Integrations - Visualização de dados - Vários idiomas ... and 6 more features ## Integrations (12 total) - Adobe Commerce - Amazon API Gateway - BigCommerce - Constant Contact - Gorgias - Judge.me - Klaviyo - Lightspeed Retail - Magento 2 Grouped Promotions - Pepperi - Shopify - WooCommerce ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Sistemas de Fidelização de Clientes](https://www.capterra.pt/directory/10031/customer-loyalty/software) ## Categorias relacionadas - [Sistemas de Fidelização de Clientes](https://www.capterra.pt/directory/10031/customer-loyalty/software) - [Ferramentas de Engajamento com Cliente](https://www.capterra.pt/directory/30906/customer-engagement/software) - [Software de Experiência do Cliente](https://www.capterra.pt/directory/30671/customer-experience/software) - [Sistemas de Gamificação](https://www.capterra.pt/directory/30911/gamification/software) - [Software de Gestão de Referência de Clientes](https://www.capterra.pt/directory/30679/customer-reference-management/software) ## Alternativas 1. [Zoho CRM](https://www.capterra.pt/software/155928/zoho-crm) — 4.3/5 (7003 reviews) 2. [Tango](https://www.capterra.pt/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (535 reviews) 3. [Trustpilot](https://www.capterra.pt/software/169618/trustpilot) — 4.5/5 (1207 reviews) 4. [ReferralCandy](https://www.capterra.pt/software/119331/referralcandy) — 4.5/5 (387 reviews) 5. [Yotpo](https://www.capterra.pt/software/144389/yotpo) — 4.5/5 (377 reviews) ## Avaliações ### "A rewarding experience with Kangaroo" — 5.0/5 > **Sam** | *17 de setembro de 2026* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 10.0/10 > > **Vantagens**: Functionality, versatility and support were outstanding. Their ability to provide us answers when we needed them was priceless. > > **Desvantagens**: Perhaps could have learned about our business model more thoroughly before we implemented the product. We are unique in our industry due to our seasonality and have been in business for 25 years. Translating some of this was a challenge on both vendor and client side. > > We've been working with Kangaroo Rewards since March of 2026 and it's been a great experience. They built our own branded app for our loyalty program, and we were able to take our time and deploy it to our clients in a strategic manner. Our clients earn points, check in with a QR code at the front desk, and we can send them offers by email, text, and push - one offer went out to over 16,000 clients. The support is what really sets them apart. \[sensitive content hidden\] and his team answer fast, usually the same day, and they check in just to make sure everything is running right. Any time we hit a snag they jump on it. Highly recommend\! ----- ### "Great Program, Outstanding Support" — 5.0/5 > **Paul** | *27 de agosto de 2026* | Bens de consumo | Recommendation rating: 10.0/10 > > **Vantagens**: Kangaroo gives us the flexibility we need to create a loyalty program that works for our business. The platform is easy to use and provides great value for the money. > > **Desvantagens**: So far, I haven’t found anything I dislike about Kangaroo. The platform and customer support have both exceeded our expectations. > > Our experience with Kangaroo has been great. We wanted to implement a loyalty program for our customers and Kangaroo has given us that. \[sensitive content hidden\] have both been excellent to work with. They have been knowledgeable, responsive and very patient with all of our questions. They have taken the time to understand what we are trying to accomplish and have made the setup process much easier. We are excited to see the results\! ----- ### "good product" — 3.0/5 > **tim** | *22 de dezembro de 2019* | Varejistas | Recommendation rating: 6.0/10 > > **Vantagens**: nice simple product to use ... nice to be able to provide customers with rewards ... > > **Desvantagens**: missing some features that another product had ... need to be able to let people know when they have a discount ... > > fairly good prdouct ----- ### "Excellent Loyalty Program for Shopify" — 5.0/5 > **Avaliador Verificado** | *2 de julho de 2026* | Mobiliário | Recommendation rating: 10.0/10 > > **Vantagens**: Kangaroo has been a great loyalty app for our Shopify store. It's easy to set up, looks professional, and gives customers a good reason to come back and shop again. The points system and rewards are simple to manage, and the integration works smoothly. The support team is also responsive and helpful whenever we need assistance. Highly recommended for any store looking to improve customer retention and repeat purchases. > > **Desvantagens**: Nothing major. The app works well overall. I would just appreciate more customization options and a few more advanced features in future updates. ----- ### "Blue Bay Lifestyle Co. x Kangaroo" — 5.0/5 > **Donna** | *5 de setembro de 2025* | Roupa e moda | Recommendation rating: 9.0/10 > > **Vantagens**: The software is easy to understand and use. It integrates with our system easily and the process is intuitive through our POS. > > **Desvantagens**: Overall it works pretty well for what we need, but we do wish the Basic Plan came with a few more features. Additionally, sometimes, when logging into our account through Kangaroo, we have to wait for a second, reload the site, and log in again for it to pull up. This is just a small inconvenience though. > > Overall the experience has been great. It does 99% of the things we wanted it to do, and the other 1% is just quality of life things. Alex M. has been very helpful in fixing what few issues we've had\! ----- Page: 1 / 12\ Seguinte: [Next page](https://www.capterra.pt/software/149363/kangaroo-rewards?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/149363/kangaroo-rewards) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data