--- description: Tudo sobre Elation: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Elation - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Prontuários Eletrônicos](/directory/20028/electronic-medical-records/software) > [Elation](/software/147889/elationhealth) # Elation Canonical: https://www.capterra.pt/software/147889/elationhealth Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/147889/elationhealth?page=2) > Desenvolvido em 2010, o Elation traz as informações corretas no momento certo para o verdadeiro agente de mudança na prestação de cuidados: o médico. > > Verdict: Rated **3.9/5** by 79 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Elation? O produto atende, eficazmente, clínicas gerais independentes que precisam de uma solução de prontuário eletrônico (EHR, na sigla em inglês) CERHT, de uso significativo e baseada na nuvem. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **3.9/5** | 79 Avaliações | | Praticidade | 4.2/5 | Based on overall reviews | | Suporte ao cliente | 3.3/5 | Based on overall reviews | | Relação qualidade/preço | 3.5/5 | Based on overall reviews | | Recursos | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Elation Health - **Location**: San Francisco, EUA - **Founded**: 2010 ## Commercial Context - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000 - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Estados Unidos ## Recursos - Acesso de histórias clínicas - Agendamento de compromissos - Ajuda de programação - Clínica de vários profissionais - Cobrança de consultas médicas - Cobrança e faturamento - Confirmations/Reminders - Conformidade com HIPAA - Criação de diagramas - Formulários online - Gerenciamento de documentos - Gestão de calendários - Gestão de compromissos - Gestão de fichas dos pacientes - Gestão de pedidos de laboratório - Gestão de reclamações - Imunização e Rastreamento de Alergias - Interoperabilidade clínica - Lembretes - Mensagens instantâneas seguras - Monitoramento de pacientes - Para fins médicos - Portal de autoatendimento - Portal do cliente - Portal do cliente - Prescription Renewal - Processamento de pagamentos - Receitas médicas eletrônicas - Relatórios e estatística - Remote Treatment Planning - Resultados de laboratórios - Suporte para tomar decisões - Telemedicina - Third-Party Integrations - Videoconferência - Várias localizações ## Integrations (18 total) - AdvancedMD for Mental Health - Candid Health - DeepScribe - FlexScanMD - Fullscript - IntakeQ - PhraseExpander - PracticeSuite - RingRx - Spruce - Suki - Tebra - TextExpander - Updox - VaxCare ... and 3 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Prontuários Eletrônicos](https://www.capterra.pt/directory/20028/electronic-medical-records/software) ## Categorias relacionadas - [Sistemas de Prontuários Eletrônicos](https://www.capterra.pt/directory/20028/electronic-medical-records/software) - [Plataforma de Telemedicina](https://www.capterra.pt/directory/30949/telemedicine/software) - [Software de Gestão de Pacientes](https://www.capterra.pt/directory/30780/patient-management/software) - [Software de Prontuário Eletrônico para Atendimento Primário](https://www.capterra.pt/directory/32665/primary-care-ehr/software) - [Software de Agendamento de Consultas](https://www.capterra.pt/directory/30027/medical-scheduling/software) ## Alternativas 1. [Praxis EMR](https://www.capterra.pt/software/29328/praxis-emr) — 5.0/5 (215 reviews) 2. [athenaOne](https://www.capterra.pt/software/98735/athenaone) — 3.8/5 (910 reviews) 3. [eClinicalWorks](https://www.capterra.pt/software/120360/eclinicalworks) — 3.3/5 (396 reviews) 4. [CharmHealth](https://www.capterra.pt/software/120340/charm-ehr) — 4.2/5 (151 reviews) 5. [Practice EHR](https://www.capterra.pt/software/159036/practice-ehr) — 4.3/5 (80 reviews) ## Avaliações ### "Great software, poor customer service" — 5.0/5 > **Ashley** | *18 de dezembro de 2018* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 9.0/10 > > **Vantagens**: Ease of use, easily accessible Pt info on one screen, few bugs/glitches, user friendly- very good compared to multiple other EHR I’ve used > > **Desvantagens**: Have to pay for billing software in addition to elation fee, ZERO discount for mid level prescribing practitioners, Absolutely no way to co tact them except via email re: issues which is very frustrating and have maybe 1 times out of 10 actually gotten back to me within their designated timeframe to rectify an issue/problem. When signed up 4/2017 salesman told me would be rolling out online booking for established patients over the summer. 12/17 still haven’t heard anything about offering that option > > It’s a great software, initially had issues and were not very responsive but since then has been quite smooth and overall satisfied- and I’m hard to please. Unhappy only with mostly provider service when ongoing issues and cannot speak to live person. And lack of follow through on options such as online booking they had explicitly stated upon signing up. Overall cost justifies the ease of use and time saved for physician. ----- ### "Med Review" — 5.0/5 > **Michelle** | *30 de abril de 2025* | Software | Recommendation rating: 10.0/10 > > **Vantagens**: Solid performance; great overture method fot the Health Scientist Field of Expertise. > > **Desvantagens**: I couldn't even think of one abstraction to deflect against. Because of it being ao vetaatile within its nature . > > My overall experience with Elation was getting to see it for all of Dignity and worth to make sure everything is completed as projected. ----- ### "frustrating disappointment" — 1.0/5 > **Carrie** | *15 de julho de 2025* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 0.0/10 > > **Vantagens**: It felt easy and intuitive and the price felt nice. This was a too good to be true situation. Bait and switch. Look elsewhere. > > **Desvantagens**: clunky, repetitive, inconsistent, customer service is by email only, patients HATE the portal, messaging is all over the place. Onboarding was a nightmare. > > This was the biggest mistake I have made as a business owner. Customer service is non existent and a complete joke ----- ### "Disappointing start" — 2.0/5 > **Joshua** | *15 de março de 2025* | Consultório médico | Recommendation rating: 0.0/10 > > **Vantagens**: The workflows seem pretty efficient when I’ve seen it used and written mock notes. > > **Desvantagens**: I’m over two weeks into my new job, and can’t schedule a single patient in until they complete mapping with our scheduling software. With my practice model, no patients = no income, despite a rapidly growing list of patients wishing to sign up. Our office manager has been emailing daily, and gets generic messages saying they’re “working on it”. Getting an estimated wait time has been like pulling teeth. I emailed them directly, asking for a rough estimate of wait time, and to better explain why there are delays. No response after 3 days. Also, the training videos are quick, soundless videos of someone clicking through charts, with no further detail. Also, I’m paying for this, but unable to use it. > > So far, not a good start. I’m only using this because it is the established EMR for my clinic. ----- ### "Elation EMR for our small physician practice was a bad experience" — 1.0/5 > **Audrey** | *10 de outubro de 2024* | Hospitais e Saúde | Recommendation rating: 1.0/10 > > **Vantagens**: It is a decent basic medical chart with note storage and prescribing. > > **Desvantagens**: The layout is not very user friendly - you often cannot find key information at a glance and cannot flag important patient data points to be visible when you open the chart. > > I agree with the other reviewers that customer service leaves much to be desired. Mine is a very small physician practice and I chose this as my first EMR because I thought it would be a good fit for small practices. This company is not interested in working with small businesses or trying to improve their product or pricing to fit the small practice experience. They actually seem to enjoy flexing their muscles to force you to do what works better for them. It was a very disheartening experience to say the least and I hope others can learn from my experience. There are plenty of good / better products elsewhere. ----- Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/147889/elationhealth?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/147889/elationhealth) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data