--- description: Tudo sobre Elation: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Elation - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Prontuários Eletrônicos](/directory/20028/electronic-medical-records/software) > [Elation](/software/147889/elationhealth) # Elation Canonical: https://www.capterra.pt/software/147889/elationhealth Page: 1 / 5\ Seguinte: [Next page](https://www.capterra.pt/software/147889/elationhealth?page=2) > Desenvolvido em 2010, o Elation traz as informações corretas no momento certo para o verdadeiro agente de mudança na prestação de cuidados: o médico. > > Verdict: Rated **3.8/5** by 83 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Elation? O produto atende, eficazmente, clínicas gerais independentes que precisam de uma solução de prontuário eletrônico (EHR, na sigla em inglês) CERHT, de uso significativo e baseada na nuvem. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **3.8/5** | 83 Avaliações | | Praticidade | 4.2/5 | Based on overall reviews | | Suporte ao cliente | 3.3/5 | Based on overall reviews | | Relação qualidade/preço | 3.4/5 | Based on overall reviews | | Recursos | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Elation Health - **Location**: San Francisco, EUA - **Founded**: 2010 ## Commercial Context - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000 - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Estados Unidos ## Recursos - Acesso de histórias clínicas - Agendamento de compromissos - Ajuda de programação - Clínica de vários profissionais - Cobrança de consultas médicas - Cobrança e faturamento - Confirmations/Reminders - Conformidade com HIPAA - Criação de diagramas - Formulários online - Gerenciamento de documentos - Gestão de calendários - Gestão de compromissos - Gestão de fichas dos pacientes - Gestão de pedidos de laboratório - Gestão de reclamações - Imunização e Rastreamento de Alergias - Interoperabilidade clínica - Lembretes - Mensagens instantâneas seguras - Monitoramento de pacientes - Para fins médicos - Portal de autoatendimento - Portal do cliente - Portal do cliente - Prescription Renewal - Processamento de pagamentos - Receitas médicas eletrônicas - Relatórios e estatística - Remote Treatment Planning - Resultados de laboratórios - Suporte para tomar decisões - Telemedicina - Third-Party Integrations - Videoconferência - Várias localizações ## Integrations (18 total) - AdvancedMD for Mental Health - Candid Health - DeepScribe - FlexScanMD - Fullscript - IntakeQ - PhraseExpander - PracticeSuite - RingRx - Spruce Health - Suki - Tebra - TextExpander - Updox - VaxCare ... and 3 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Prontuários Eletrônicos](https://www.capterra.pt/directory/20028/electronic-medical-records/software) ## Categorias relacionadas - [Sistemas de Prontuários Eletrônicos](https://www.capterra.pt/directory/20028/electronic-medical-records/software) - [Plataforma de Telemedicina](https://www.capterra.pt/directory/30949/telemedicine/software) - [Software de Gestão de Pacientes](https://www.capterra.pt/directory/30780/patient-management/software) - [Software de Prontuário Eletrônico para Atendimento Primário](https://www.capterra.pt/directory/32665/primary-care-ehr/software) - [Software de Agendamento de Consultas](https://www.capterra.pt/directory/30027/medical-scheduling/software) ## Alternativas 1. [Praxis EMR](https://www.capterra.pt/software/29328/praxis-emr) — 5.0/5 (215 reviews) 2. [athenaOne](https://www.capterra.pt/software/98735/athenaone) — 3.8/5 (912 reviews) 3. [eClinicalWorks](https://www.capterra.pt/software/120360/eclinicalworks) — 3.3/5 (396 reviews) 4. [CharmHealth](https://www.capterra.pt/software/120340/charm-ehr) — 4.2/5 (153 reviews) 5. [Practice EHR](https://www.capterra.pt/software/159036/practice-ehr) — 4.3/5 (80 reviews) ## Avaliações ### "Great software, poor customer service" — 5.0/5 > **Ashley** | *18 de dezembro de 2018* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 9.0/10 > > **Vantagens**: Ease of use, easily accessible Pt info on one screen, few bugs/glitches, user friendly- very good compared to multiple other EHR I’ve used > > **Desvantagens**: Have to pay for billing software in addition to elation fee, ZERO discount for mid level prescribing practitioners, Absolutely no way to co tact them except via email re: issues which is very frustrating and have maybe 1 times out of 10 actually gotten back to me within their designated timeframe to rectify an issue/problem. When signed up 4/2017 salesman told me would be rolling out online booking for established patients over the summer. 12/17 still haven’t heard anything about offering that option > > It’s a great software, initially had issues and were not very responsive but since then has been quite smooth and overall satisfied- and I’m hard to please. Unhappy only with mostly provider service when ongoing issues and cannot speak to live person. And lack of follow through on options such as online booking they had explicitly stated upon signing up. Overall cost justifies the ease of use and time saved for physician. ----- ### "Loving it overall" — 5.0/5 > **Cordelia** | *20 de dezembro de 2024* | Consultório médico | Recommendation rating: 10.0/10 > > **Vantagens**: I left a practice which was using a clumsy and poorly-related EMR that seemed to be stuck in the 1990s. I chose Elation for my new practice, and every day it delights me. What I like most is that it is modern and able to do things one would expect to be able to do based on the technological advances of today. There are so many common sense functions that Elation can do that my previous EMR couldn't do. > > **Desvantagens**: I worry about the customer support, because I have heard that it is seriously lacking in this product. Happily, nothing so far has gone significantly wrong for me to have to get help; every question I have had has been answerable through Elation websites and online forums or Elation Facebook groups. I do also worry about the cost; it is affordable to me now, but I worry that the company will take advantage of me in the future and that the cost will rise exponentially when it would be harder to switch. I've seen social media posts where people complain that the price gets jacked up unexpectedly with time. > > Overall my experience has been great and my worries are based on other people's social media posts about Elation. If I weren't a social media user, none of these concerns would occur to me and I'd be happy each day with my EMR choice. ----- ### "Poor support, terrible customer Service" — 1.0/5 > **Neeraj** | *28 de janeiro de 2026* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 0.0/10 > > **Vantagens**: Ease of use-but that only helps when it works\! It is very sluggish once your practice grows. Sometimes taking 20-30 seconds to load a pt chart > > **Desvantagens**: TERRIBLE customer service, no follow-up, no response to support emails. It appears they are very understaffed based on response timed and I am very concerned they are going out of business. So i would be very cautious about starting with them at this juncture > > POOR support. No follow-up, no response to support emails I sent 17 days ago. I still have not even received an acknowledgement or response. It appears they are very understaffed based on response times ----- ### "Great healthcare software" — 5.0/5 > **Suzanne** | *17 de junho de 2026* | Hospitais e Saúde | Recommendation rating: 9.0/10 > > **Vantagens**: This software has easy scheduling and communication between providers and patients. I also liked the format of writing up notes for patient encounters as well as the messaging system between provider and patients. > > **Desvantagens**: This software does have a learning curve but this is not unusual and the training sessions we had were adequate. > > The overall experience with Elation has been great. I would not go back to paper after using this\! I can access patient information easily to provide timely care. ----- ### "Disappointing start" — 2.0/5 > **Joshua** | *15 de março de 2025* | Consultório médico | Recommendation rating: 0.0/10 > > **Vantagens**: The workflows seem pretty efficient when I’ve seen it used and written mock notes. > > **Desvantagens**: I’m over two weeks into my new job, and can’t schedule a single patient in until they complete mapping with our scheduling software. With my practice model, no patients = no income, despite a rapidly growing list of patients wishing to sign up. Our office manager has been emailing daily, and gets generic messages saying they’re “working on it”. Getting an estimated wait time has been like pulling teeth. I emailed them directly, asking for a rough estimate of wait time, and to better explain why there are delays. No response after 3 days. Also, the training videos are quick, soundless videos of someone clicking through charts, with no further detail. Also, I’m paying for this, but unable to use it. > > So far, not a good start. I’m only using this because it is the established EMR for my clinic. ----- Page: 1 / 5\ Seguinte: [Next page](https://www.capterra.pt/software/147889/elationhealth?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/147889/elationhealth) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data