--- description: Tudo sobre ScreenConnect: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ScreenConnect - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Ferramentas de Colaboração](/directory/15/collaboration/software) > [ScreenConnect](/software/147830/ScreenConnect) # ScreenConnect Canonical: https://www.capterra.pt/software/147830/ScreenConnect Page: 1 / 77\ Seguinte: [Next page](https://www.capterra.pt/software/147830/ScreenConnect?page=2) > O ConnectWise Control oferece a capacidade de exibir e controlar dispositivos de qualquer lugar em que haja conexão com a Internet. > > Verdict: Rated **4.7/5** by 1898 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa ScreenConnect? Profissionais de TI ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 1898 Avaliações | | Praticidade | 4.6/5 | Based on overall reviews | | Suporte ao cliente | 4.4/5 | Based on overall reviews | | Relação qualidade/preço | 4.6/5 | Based on overall reviews | | Recursos | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: ConnectWise - **Location**: Tampa, EUA - **Founded**: 1982 ## Commercial Context - **Preço inicial**: 30,00 US$ - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Alemanha, Austrália, Bélgica, Canadá, Estados Unidos, Irlanda, Luxemburgo, Nova Zelândia, Países Baixos, Reino Unido ## Recursos - Acesso a múltiplos monitores - Acesso para Celular - Acesso sem supervisão - Agendamento - Alertas/notificações - Alerts/Escalation - Bate-papo ao vivo - Bate-papo em tempo real - Bate-papo/Mensagens instantâneas - Chat com vídeo - Compartilhamento de arquivos - Compartilhamento de tela - Comunicação multicanal - Controle e acesso remoto - Controles/permissões de acesso - Discussions/Forums - Ferramentas de colaboração - Ferramentas de diagnóstico - Gerenciamento de reuniões - Gestão de acesso - Gestão de conformidade - Gestão de filas - Gestão de tarefas - Gravação - Gravação de sessão - Gravação de tela - Monitoramento remoto e gestão - Painel de atividades - Pesquisa e filtro - Portal de autoatendimento - Questionários e feedback - Relatórios e análise de dados - Relatórios e estatística - Resolução de problemas - Segurança de dados - Suporte remoto - Third-Party Integrations - Transferência de arquivos - Videoconferência ## Integrations (9 total) - Acronis Cyber Backup - ConnectWise Automate - ConnectWise PSA - ConnectWise RMM - Freshdesk - Microsoft Outlook - Passportal - SmileBack - Zendesk Suite ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Ferramentas de Colaboração](https://www.capterra.pt/directory/15/collaboration/software) ## Categorias relacionadas - [Ferramentas de Colaboração](https://www.capterra.pt/directory/15/collaboration/software) - [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software) - [Software para Reuniões](https://www.capterra.pt/directory/30802/meeting/software) - [Programas de Assistência Remota](https://www.capterra.pt/directory/30928/remote-support/software) - [Software de Comunicação de Equipe](https://www.capterra.pt/directory/31033/team-communication/software) ## Alternativas 1. [Zoho Assist](https://www.capterra.pt/software/181775/zoho-assist) — 4.7/5 (1445 reviews) 2. [TeamViewer ONE](https://www.capterra.pt/software/122252/teamviewer) — 4.6/5 (11629 reviews) 3. [Slack](https://www.capterra.pt/software/135003/slack) — 4.7/5 (24142 reviews) 4. [AnyDesk](https://www.capterra.pt/software/149595/anydesk) — 4.6/5 (1787 reviews) 5. [Supremo Remote Desktop](https://www.capterra.pt/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Avaliações ### "Blazing fast remote access with excellent stability and ease of use" — 5.0/5 > **Shyam Kishor** | *1 de julho de 2026* | Serviços e tecnologia da informação | Recommendation rating: 8.0/10 > > **Vantagens**: The performance and speed of the remote computer access are incredible. It makes jumping into a user session completely seamless, and the ease of use is unmatched. Moving files or managing system documents during support sessions is fast, which saves our IT support team a massive amount of time on a daily basis. > > **Desvantagens**: The subscription pricing has gone up quite a bit, making the value for money a little tougher for smaller teams to justify. The administrative backend can also feel a bit complex and cluttered when you are trying to configure advanced security permissions or custom group views for the first time. > > Our experience with the software has been exceptional. It is easily the most stable and fast remote desktop tool we have deployed. It minimizes lag for the technicians, connects instantly, and has significantly improved our ability to resolve technical support tickets quickly and efficiently. ----- ### "Strongest Remote Access Tool in the Game" — 5.0/5 > **Lorenzo** | *17 de julho de 2025* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: Screenconnect is an incredibly mature product with an expanding set of features and customization that can sometimes surpass other products in the Connectswise stack. Between reliable connectivity to endpoints, support for PAM, and strong reporting, it is my team's favorite remote connection utility. > > **Desvantagens**: Support is occasionally poor, but I believe this is a Connectwise issue that has been longstanding. Features are sometimes changed without too much notice, leading to confusion from technical resources. > > Overall, my experience has been very positive. We use Screenconnect to connect to sessions from NinjaRMM and that integration is seamless. Privileged Access Management is not only easy to setup, but offers deep configuration options to allow automatic execution of elevated prompts. Screenconnect blows it's counterparts out of the water, and there is no contest to what tool I would rather use. ----- ### "FRUSTRATING\!" — 2.0/5 > **Todd** | *30 de outubro de 2025* | Segurança e investigações | Recommendation rating: 0.0/10 > > **Vantagens**: Not much good to say about ScreenConnect any more. Used to be a phenomenal and DEPENDABLE product but not anymore\! > > **Desvantagens**: ridiculous updates that just break things which have been working for many months or longer is becoming the norm with these guys. Feel like I'm dealing with Microsoft anymore in respect to them changing things and not fully testing before deploying, then leaving us, THE PAYING CUSTOMER, to figure out how to continue to make this product work. Over the past few months also, nothing but connectivity issues with the SC website (NOT to be confused with connecting to remote machines). Sometimes won't connect, sometimes will (this is from various locations and various machines) > > the updates over the past 6 - 8 months, are HORRENDOUS at best\! From moving away from the initial .exe download for obvious reasons and replacing that with ZIP files made it cumbersome for end users who are not in any way tech savvy, to going back to an .exe and now being detected in Windows 10 pro and Windows 11 Pro environments as a virus and won't allow download or if it does allow download, won't install. It's almost impossible to talk a user over the phone who knows absolutely nothing about computers other than where the power button is, how to disable firewall or defender A/V\! HOW ABOUT SIGNING YOUR INSTALL PRODUCTS SO WE, THE PAYING CUSTOMER, DON'T HAVE TO DEAL WITH YOUR TECH TEAM'S INABILITY TO DEVELOP PRODUCT PROPERLY\!\!\!\!\! 🙄 ----- ### "Reliable Remote Support" — 4.0/5 > **Nelson** | *16 de março de 2026* | Serviços financeiros | Recommendation rating: 5.0/10 > > **Vantagens**: ScreenConnect provides quick and reliable remote connections that make user support seamless and efficient. The appearance is neat and user-friendly, and it is not complicated to arrange unattended access. Performance is always good, even on low-speed networks. Features such as fast transferring of files, executing commands, and displaying multiple screens are really worthwhile. > > **Desvantagens**: Certain settings hide behind layers or need several clicks to reach. Updates sometimes bring new screen layouts that take time to get used to. How do smaller groups really understand licensing and pricing levels? > > ScreenConnect has served as a reliable remote support toolespecially for IT teams handling dozens of devices. It cuts down on troubleshooting time and simplifies routine tasks. Some menus still feel confusing, but the software runs fast and works well in practice. Probably, the interface would improve if more users tested it thoroughly. This makes it a solid choice for day-to-day support operations. ----- ### "ScreenConnect can get the job done" — 4.0/5 > **Allen** | *17 de setembro de 2025* | Serviços e tecnologia da informação | Recommendation rating: 4.0/10 > > **Vantagens**: It was easy to use and provided the basics of what was needed to support our machines. It had enough structure to make it easy to onboard. > > **Desvantagens**: It sometimes felt that it had too many guardrails and left me wanting to be able to do more. When compared to other products, it felt lacking. > > ScreenConnect got the job done. That was the extent. It was a nice tool to implement quickly but I do not recommend it for long term use especially if you expect company growth in the future. ----- Page: 1 / 77\ Seguinte: [Next page](https://www.capterra.pt/software/147830/ScreenConnect?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/147830/ScreenConnect) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data