--- description: Tudo sobre Resolver: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Resolver - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Gestão de Investigações](/directory/30572/investigation-management/software) > [Resolver](/software/147599/resolver) # Resolver Canonical: https://www.capterra.pt/software/147599/resolver Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/147599/resolver?page=2) > O software Resolver oferece à equipe a visão completa para identificar vínculos entre as investigações e os incidentes rastreados. > > Verdict: Rated **4.4/5** by 80 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Resolver? O software do Resolver é usado pelas melhores equipes de segurança corporativa do mundo para gerenciar incidentes, operações de segurança, gestão de riscos de segurança da empresa e investigações, tudo baseado em risco. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.4/5** | 80 Avaliações | | Praticidade | 4.4/5 | Based on overall reviews | | Suporte ao cliente | 4.6/5 | Based on overall reviews | | Relação qualidade/preço | 4.5/5 | Based on overall reviews | | Recursos | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Resolver - **Location**: Toronto, Canadá - **Founded**: 2000 ## Commercial Context - **Preço inicial**: 10 000,00 US$ - **Target Audience**: 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Available Countries**: Alemanha, Anguila, Antígua e Barbuda, Aruba, Arábia Saudita, Austrália, Baamas, Barbados, Belize, Bermudas, Brasil, Bélgica, Canadá, Dinamarca, Domínica, Espanha, Estados Unidos, Finlândia, França, Granada and 32 more ## Recursos - Alertas de riscos - Alertas/notificações - Arquivo morto e retenção - Avaliação de riscos - Ações corretivas e preventivas (CAPA) - Controle de versões - Controle do processo de aprovação - Controles/permissões de acesso - Fluxo de trabalho configurável - Geração de relatórios de incidentes - Gerenciamento de fornecedores - Gerenciamento de segurança - Gestão de auditorias - Gestão de avaliações - Gestão de casos - Gestão de conformidade - Gestão de controles internos - Gestão de dados - Gestão de formulários - Gestão de incidentes - Gestão de inspeções - Gestão de mudanças - Gestão de políticas - Gestão de projetos - Gestão de respostas - Gestão de riscos de TI - Gestão de riscos operacionais - Gestão de tarefas - Gestão do fluxo de trabalho - Gestão do risco - Incorporação - Indicadores de desempenho - Painel - Painel de atividades - Planejamento das auditorias - Pontuação de risco - Portal de autoatendimento - Priorização - Rastreamento de conformidade - Real-Time Monitoring - Real-Time Notifications - Registro de auditoria - Registros de eventos - Relatórios e análise de dados - Relatórios e estatística - Relatórios personalizáveis - Resposta a Ameaças - Risk Analysis - Seguimento de status - Workflow Automation ... and 16 more features ## Integrations (9 total) - Jira - Microsoft Azure - Okta - Proteus - ServiceNow - Slack - Workato - Workday HCM - Zendesk Suite ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Gestão de Investigações](https://www.capterra.pt/directory/30572/investigation-management/software) ## Categorias relacionadas - [Software de Gestão de Investigações](https://www.capterra.pt/directory/30572/investigation-management/software) - [Software de Segurança Física](https://www.capterra.pt/directory/30595/physical-security/software) - [Software de Gestão de Incidentes](https://www.capterra.pt/directory/31332/incident-management/software) - [Software de Denúncia de Irregularidades](https://www.capterra.pt/directory/32417/whistleblowing/software) - [Ferramentas de Monitoramento de Redes Sociais](https://www.capterra.pt/directory/31028/social-media-monitoring/software) ## Alternativas 1. [MasterControl Quality Excellence](https://www.capterra.pt/software/148577/mastercontrol) — 4.5/5 (540 reviews) 2. [Wrike](https://www.capterra.pt/software/76113/wrike) — 4.4/5 (3042 reviews) 3. [GOAT Risk](https://www.capterra.pt/software/205001/goat-risk) — 4.7/5 (73 reviews) 4. [Optro](https://www.capterra.pt/software/148230/soxhub) — 4.7/5 (415 reviews) 5. [Scrut Automation](https://www.capterra.pt/software/1052809/scrut) — 4.9/5 (139 reviews) ## Avaliações ### "Excellent product for risk management" — 5.0/5 > **Nedim** | *17 de janeiro de 2025* | Publicidade e marketing | Recommendation rating: 9.0/10 > > **Vantagens**: Comprehensive risk tracking and insights. > > **Desvantagens**: Initial setup requires more time and effort. > > Fantastic software for managing risks effectively. ----- ### "Great GRC solution for our credit union" — 5.0/5 > **Tony** | *26 de junho de 2024* | Bancos | Recommendation rating: 10.0/10 > > **Vantagens**: Library-based solution with integrations between Risk and Audit. I enjoy that I can customize reports and processes to meet our organization's needs. > > **Desvantagens**: User setup can be confusing when onboarding new employees into the software. There are so many custom items a user can have access to it can be difficult to identify the correct options. > > Great experience, they have been really helpful and the tech support team are always willing to help and respond quickly. ----- ### "It's not great, but it works." — 2.0/5 > **Timothy** | *20 de novembro de 2024* | Segurança e investigações | Recommendation rating: 2.0/10 > > **Vantagens**: Shortcut keys (Ctrl+N to start navigation mode, Ctrl+S to start dispatch log etc.) made usage much faster, which matters a lot when busy. (this function has been removed in the current version, which is awful) Templates are super useful to prompt for relevant information and maintain consistency. > > **Desvantagens**: The removal of shortcut keys\! Having to use the mouse constantly drastically slows down usage. Also, having to open the dispatch log via the browser is annoying. Every other program I use can be added to startup so it opens when I boot up the computer. this is the only program I have to open manually. > > The layout for the new Resolver is more intuitive than the old Perspective system, while maintaining enough similarities that learning the new system is manageable. Perspective froze, crashed and malfunctioned frequently. So far Resolver has been more stable. The loss of shortcut keys is a major inconvenience, and I really hope this feature is reintroduced in future updates. I would really like to see Resolver as a standalone program rather than a browser-based program. It would be more convenient to launch and easier to find in the taskbar when I have multiple windows open. It also wouldn't get buried amongst other browser tabs. ----- ### "Resolver - ASsoftware Company Like No Other" — 5.0/5 > **Joan** | *26 de junho de 2024* | Seguros | Recommendation rating: 10.0/10 > > **Vantagens**: Support is stellar\! No matter what the issue may be, whether its a question, or a configuration request, the turn around time is spot-on. > > **Desvantagens**: There's really nothing I don't like. This is truly an awesome company. > > From the initial deployment, I have had the full attention of teh team, and I made many requests, each one was dealt with on a timely basis and with that support, I was able to design our program to be easy to use, and "idiot proof" - lolol ----- ### "Efficient and Reliable Risk Management Solution" — 5.0/5 > **Nanster** | *21 de março de 2025* | Serviços e tecnologia da informação | Recommendation rating: 7.0/10 > > **Vantagens**: Resolver makes incident management and risk assessment incredibly efficient. The interface is user-friendly, and the automation features save so much time. The integration options with other security tools are also a big plus\! > > **Desvantagens**: The initial setup takes some time, and there’s a bit of a learning curve. However, once everything is configured, it works seamlessly. > > Resolver has significantly improved our ability to track, analyze, and respond to security incidents. The reporting features are detailed, and customer support has been very responsive whenever needed. I highly recommend it for organizations looking to strengthen their security and compliance management. ----- Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/147599/resolver?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/147599/resolver) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data