--- description: Tudo sobre Resolver: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Resolver - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Gestão de Investigações](/directory/30572/investigation-management/software) > [Resolver](/software/147599/resolver) # Resolver Canonical: https://www.capterra.pt/software/147599/resolver Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/147599/resolver?page=2) > O software Resolver oferece à equipe a visão completa para identificar vínculos entre as investigações e os incidentes rastreados. > > Verdict: Rated **4.4/5** by 80 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Resolver? O software do Resolver é usado pelas melhores equipes de segurança corporativa do mundo para gerenciar incidentes, operações de segurança, gestão de riscos de segurança da empresa e investigações, tudo baseado em risco. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.4/5** | 80 Avaliações | | Praticidade | 4.4/5 | Based on overall reviews | | Suporte ao cliente | 4.6/5 | Based on overall reviews | | Relação qualidade/preço | 4.5/5 | Based on overall reviews | | Recursos | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Resolver - **Location**: Toronto, Canadá - **Founded**: 2000 ## Commercial Context - **Preço inicial**: 10 000,00 US$ - **Target Audience**: 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Available Countries**: Alemanha, Anguila, Antígua e Barbuda, Aruba, Arábia Saudita, Austrália, Baamas, Barbados, Belize, Bermudas, Brasil, Bélgica, Canadá, Dinamarca, Domínica, Espanha, Estados Unidos, Finlândia, França, Granada and 32 more ## Recursos - Acesso para Celular - Administração de provas - Alertas/notificações - Arquivo morto e retenção - Avaliação de riscos - Ações corretivas e preventivas (CAPA) - Banco de dados integrado - Controle de versões - Controle do processo de aprovação - Controles/permissões de acesso - Fluxo de trabalho configurável - Geração de relatórios de incidentes - Gerenciamento de contatos - Gestão de auditorias - Gestão de avaliações - Gestão de casos - Gestão de conformidade - Gestão de contratos e licenças - Gestão de controles internos - Gestão de dados - Gestão de detentos - Gestão de eventos - Gestão de formulários - Gestão de incidentes - Gestão de inspeções - Gestão de mudanças - Gestão de políticas - Gestão de projetos - Gestão de riscos de TI - Gestão de tarefas - Gestão do fluxo de trabalho - Gestão do risco - Indicadores de desempenho - Painel - Painel de atividades - Planejamento das auditorias - Pontuação de risco - Portal de autoatendimento - Priorização - Rastreamento de conformidade - Real-Time Monitoring - Registro de auditoria - Registros de eventos - Relatórios e análise de dados - Relatórios e estatística - Relatórios personalizáveis - Resposta a Ameaças - Risk Analysis - Seguimento de status - Sistema de investigação ... and 14 more features ## Integrations (9 total) - Jira - Microsoft Azure - Okta - Proteus - ServiceNow - Slack - Workato - Workday HCM - Zendesk Suite ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Gestão de Investigações](https://www.capterra.pt/directory/30572/investigation-management/software) ## Categorias relacionadas - [Software de Gestão de Investigações](https://www.capterra.pt/directory/30572/investigation-management/software) - [Software de Segurança Física](https://www.capterra.pt/directory/30595/physical-security/software) - [Software de Gestão de Incidentes](https://www.capterra.pt/directory/31332/incident-management/software) - [Software de Denúncia de Irregularidades](https://www.capterra.pt/directory/32417/whistleblowing/software) - [Ferramentas de Monitoramento de Redes Sociais](https://www.capterra.pt/directory/31028/social-media-monitoring/software) ## Alternativas 1. 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[Mitti (by SafetyCulture)](https://www.capterra.pt/software/141080/iauditor) — 4.6/5 (355 reviews) ## Avaliações ### "Resolver is another valuable tool in the belt" — 5.0/5 > **Phillip** | *13 de julho de 2022* | Hospitais e Saúde | Recommendation rating: 10.0/10 > > **Vantagens**: Customizability of the interface, reporting, data collection, and workflow management. > > **Desvantagens**: Features take a little longer to implement than expected but they do eventually make their way into production. > > We are better able to harness our data and present it to our leadership teams to implement security measures, education and training. ----- ### "Great GRC solution for our credit union" — 5.0/5 > **Tony** | *26 de junho de 2024* | Bancos | Recommendation rating: 10.0/10 > > **Vantagens**: Library-based solution with integrations between Risk and Audit. I enjoy that I can customize reports and processes to meet our organization's needs. > > **Desvantagens**: User setup can be confusing when onboarding new employees into the software. There are so many custom items a user can have access to it can be difficult to identify the correct options. > > Great experience, they have been really helpful and the tech support team are always willing to help and respond quickly. ----- ### "It's not great, but it works." — 2.0/5 > **Timothy** | *20 de novembro de 2024* | Segurança e investigações | Recommendation rating: 2.0/10 > > **Vantagens**: Shortcut keys (Ctrl+N to start navigation mode, Ctrl+S to start dispatch log etc.) made usage much faster, which matters a lot when busy. (this function has been removed in the current version, which is awful) Templates are super useful to prompt for relevant information and maintain consistency. > > **Desvantagens**: The removal of shortcut keys\! Having to use the mouse constantly drastically slows down usage. Also, having to open the dispatch log via the browser is annoying. Every other program I use can be added to startup so it opens when I boot up the computer. this is the only program I have to open manually. > > The layout for the new Resolver is more intuitive than the old Perspective system, while maintaining enough similarities that learning the new system is manageable. Perspective froze, crashed and malfunctioned frequently. So far Resolver has been more stable. The loss of shortcut keys is a major inconvenience, and I really hope this feature is reintroduced in future updates. I would really like to see Resolver as a standalone program rather than a browser-based program. It would be more convenient to launch and easier to find in the taskbar when I have multiple windows open. It also wouldn't get buried amongst other browser tabs. ----- ### "Resolver review" — 5.0/5 > **Lonny** | *30 de junho de 2025* | Serviços ao consumidor | Recommendation rating: 10.0/10 > > **Vantagens**: The ease of using the software, The wlole process was made for ease of use by Consumer . great service > > **Desvantagens**: there was nothing I do not like, Once you go through the tutorial there is nothing left to wnder well thought out > > experience has been wonderful everything solution imaginable available at your finger tips and ever so evolving ----- ### "Enhancing Operational Resilience with The Resolver" — 4.0/5 > **Percy** | *19 de março de 2025* | E-Learning | Recommendation rating: 8.0/10 > > **Vantagens**: I am impressed by the real time reporting which allows me to monitors things and response promptly. Its comprehensive risk managements features such as ERM and compliance tracking are the best. > > **Desvantagens**: I find its bit difficult to integrate with the present system which can requires additional resources of tech also its initial setup is much complex and time taking. > > As per my experience it enhance the operational resilience. It smoothly identify and assess the various risks with the user friendly interface. ----- Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/147599/resolver?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/147599/resolver) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data