---
description: Tudo sobre Updox: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Updox - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Monitoramento Remoto de Pacientes](/directory/31935/remote-patient-monitoring/software) > [Updox](/software/147554/updox)

# Updox

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> Mensagens de texto compatíveis com a HIPAA, lembretes, fax, mensagens e bate-papo por vídeo com pacientes e outros provedores por meio de um aplicativo baseado na internet.
> 
> Verdict: Rated **4.1/5** by 117 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Updox?

Prestadores de serviços externos, médicos, terapeutas, instalações para cuidados de longo prazo/cuidados pós-agudos (LTPAC na sigla em inglês), farmácias comunitárias, farmácias independentes e sistemas hospitalares.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.1/5** | 117 Avaliações |
| Praticidade | 4.2/5 | Based on overall reviews |
| Suporte ao cliente | 3.8/5 | Based on overall reviews |
| Relação qualidade/preço | 3.9/5 | Based on overall reviews |
| Recursos | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Updox
- **Location**: Dublin, EUA
- **Founded**: 2009

## Commercial Context

- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Available Countries**: Estados Unidos, Fiji, Guame, Ilha Norfolk, Ilhas Cook, Ilhas Marianas do Norte, Ilhas Marshall, Ilhas Salomão, Micronésia, Nauru, Nova Caledónia, Palau, Papua-Nova Guiné, Polinésia Francesa, Quiribáti, Samoa, Samoa Americana, Tonga, Tuvalu, Vanuatu and 1 more

## Recursos

- Acesso para Celular
- Admissão de pacientes
- Agendamento de compromissos
- Clínica de vários profissionais
- Comunicações com pacientes
- Confirmations/Reminders
- Conformidade com HIPAA
- Envolvimento do paciente
- Formulários online
- Gestão de compromissos
- Lembretes
- Pagamentos eletrônicos
- Para fins médicos
- Portal do cliente
- Questionários para pacientes
- Remote Treatment Planning
- Third-Party Integrations
- Videoconferência

## Opções de suporte

- Email/Help Desk
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Software de Monitoramento Remoto de Pacientes](https://www.capterra.pt/directory/31935/remote-patient-monitoring/software)

## Categorias relacionadas

- [Software de Monitoramento Remoto de Pacientes](https://www.capterra.pt/directory/31935/remote-patient-monitoring/software)
- [Software de Gestão de Pacientes](https://www.capterra.pt/directory/30780/patient-management/software)
- [Software de Agendamento de Consultas](https://www.capterra.pt/directory/30027/medical-scheduling/software)
- [Software para Agendamento de Pacientes](https://www.capterra.pt/directory/33315/patient-scheduling/software)
- [Software de Interação de Pacientes](https://www.capterra.pt/directory/31085/patient-engagement/software)

## Alternativas

1. [NextGen Office](https://www.capterra.pt/software/31268/nextgen-ambulatory-ehr) — 4.0/5 (1280 reviews)
2. [RXNT](https://www.capterra.pt/software/110018/rxnt) — 4.3/5 (498 reviews)
3. [Mend](https://www.capterra.pt/software/165634/mend-app) — 4.6/5 (920 reviews)
4. [Elation](https://www.capterra.pt/software/147889/elationhealth) — 3.9/5 (79 reviews)
5. [ModMed](https://www.capterra.pt/software/124590/ema) — 4.4/5 (365 reviews)

## Avaliações

### "A great solution to outdated fax machines" — 4.0/5

> **Alexis** | *10 de dezembro de 2019* | Hospitais e Saúde | Recommendation rating: 7.0/10
> 
> **Vantagens**: Updox is great to use for any office with multiple locations or any office wanting to be more environmentally  friendly. I love that Updox lets me convert documents straight from my computer to a fax and makes it a breeze to send these to other businesses or even clients. It's a great solution to so many simple office problems.
> 
> **Desvantagens**: There is a learning curve in using Updox that requires time to know how to use it properly. Once this is overcome though, it's simple to continue use and makes faxing efficient.
> 
> Overall, Updox is a great tool for any office. It allows you to kick old fax machines to the curb and simplify the faxing process overall. It's simple and efficient and has many features that allow you to customize faxes to your specific needs.

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### "Great Product, easy to use" — 5.0/5

> **Teresa** | *26 de maio de 2020* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 10.0/10
> 
> **Vantagens**: I like the ease of using Updox. I can tag people with faxes for their department, I can edit documents before sending. We were using the old school fax system and having trouble getting faxes or partial faxes . With Updox, we haven't missed anything. And the option to keep the faxes in archive is awesome. Very happy with our purchase.
> 
> **Desvantagens**: The only thing I would change is showing the user name who sent the fax in case it doesn't go thru.
> 
> Had just a  few problems with the initial startup with my computer illiterate co-workers, lol.

-----

### "Leadership is awful and they don't tell you about "the fine print"" — 2.0/5

> **Eric** | *6 de setembro de 2024* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 2.0/10
> 
> **Vantagens**: ability to communicate with patients more quickly
> 
> **Desvantagens**: leadership, customer service and not being informed about "the fine print" that holds you to a contract if you fail to notify them about changes 60 days before the end of your contract
> 
> Products are fair.  your messages may be censored without you knowing, customer service is OK and "Leadership" believes they are untouchable, will never talk to you and could care less about the customer

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### "Excellent product... expensive though" — 5.0/5

> **Daniel** | *15 de março de 2021* | Consultório médico | Recommendation rating: 3.0/10
> 
> **Vantagens**: Ease of integration with the EMR.  This software worked seamlessly with Practice Fusion EHR.
> 
> **Desvantagens**: The price, they are much more expensive than their competitors.  And the fact that just about every communication from them was an attempt to upsell me to purchase another product from their service line.
> 
> They offer a great product that streamlines receiving and sending faxes. I didn't use any of their other offered services.  Overall, it's a good product, but ultimately I decided to go with a cheaper alternative.

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### "Updox Video Chat is an excellent addition to my practice" — 5.0/5

> **Christine** | *15 de maio de 2020* | Consultório médico | Recommendation rating: 10.0/10
> 
> **Vantagens**: Easy to learn and use. Documents telehealth visits very well. Integrates easily with our EMR since we were already using the fax,email and text features.
> 
> **Desvantagens**: It’s so small it’s almost insignificant, but I wish there was an end time option on the summary in addition to the duration. Not a big deal, but it would be a nice feature.
> 
> We were up and running within 15 minutes of having the service available. It has helped tremendously with TeleMed visits during COVID. Our patients love the option of TeleMed.

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## Links

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