--- description: Tudo sobre ISL Light: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ISL Light - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Programas de Assistência Remota](/directory/30928/remote-support/software) > [ISL Light](/software/146892/isl-light) # ISL Light Canonical: https://www.capterra.pt/software/146892/isl-light Page: 1 / 32\ Seguinte: [Next page](https://www.capterra.pt/software/146892/isl-light?page=2) > O software de suporte remoto ISL Light permite controlar um computador remoto ou dispositivo móvel. É multiplataforma, segura, rápida e personalizável. > > Verdict: Rated **4.7/5** by 779 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa ISL Light? O software ISL Online tem a confiança de empresas de TI de todos os tamanhos, em todos os setores, especialmente TI, saúde, universidades, bancos e governos. Os mercados mais fortes são Japão, Europa e EUA. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 779 Avaliações | | Praticidade | 4.7/5 | Based on overall reviews | | Suporte ao cliente | 4.7/5 | Based on overall reviews | | Relação qualidade/preço | 4.5/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: ISL Online - **Location**: Ljubljana, Eslovénia - **Founded**: 2001 ## Commercial Context - **Preço inicial**: 34,90 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, búlgaro, catalão, checo, chinês, chinês tradicional, coreano, croata, dinamarquês, esloveno, espanhol, francês, hebraico, hindi, inglês, italiano, japonês, letão, lituano, neerlandês, norueguês, polaco, português, português do Brasil, romeno, russo, sueco, sérvio, sérvio, turco, vietnamita, árabe - **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 208 more ## Recursos - Acesso a múltiplos monitores - Acesso para Celular - Acesso sem supervisão - Alertas/notificações - Anotações - Bate-papo ao vivo - Bate-papo em tempo real - Bate-papo/Mensagens instantâneas - Chat com vídeo - Compartilhamento de arquivos - Compartilhamento de tela - Compartilhamento de tela de celular - Compartilhamento de tela em tempo real - Comunicação multicanal - Controle e acesso remoto - Controles/permissões de acesso - Desktop/Browser Sharing - Ferramentas de colaboração - Ferramentas de diagnóstico - Gestão de ativos de TI - Gestão de conformidade - Gestão de controle de apresentações - Gestão do SLA (acordo do nível de serviço) - Gestão do fluxo de trabalho - Gravação de sessão - Gravação de tela - Monitoramento remoto e gestão - Painel - Painel de atividades - Portal de autoatendimento - Real-Time Monitoring - Real-Time Notifications - Relatórios de TI - Relatórios e análise de dados - Resolução de problemas - Suporte remoto - Third-Party Integrations - Transferência de arquivos - Videoconferência ## Integrations (12 total) - Autotask PSA - Avast Ultimate Business Security - Barracuda RMM - Bitrix24 - Devolutions Hub - Freshdesk - Freshservice - Heimdal Remote Desktop - LanScope Cat - Microsoft Intune - PDQ Connect - Remote Desktop Manager ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Programas de Assistência Remota](https://www.capterra.pt/directory/30928/remote-support/software) ## Categorias relacionadas - [Ferramentas de TI](https://www.capterra.pt/directory/10001/it-management/software) - [Programas de Assistência Remota](https://www.capterra.pt/directory/30928/remote-support/software) - [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software) - [Software de Compartilhamento de Tela](https://www.capterra.pt/directory/31738/screen-sharing/software) - [Software para Trabalho Remoto](https://www.capterra.pt/directory/31855/remote-work/software) ## Alternativas 1. [Zoho Assist](https://www.capterra.pt/software/181775/zoho-assist) — 4.7/5 (1375 reviews) 2. [TeamViewer ONE](https://www.capterra.pt/software/122252/teamviewer) — 4.6/5 (11620 reviews) 3. [AnyDesk](https://www.capterra.pt/software/149595/anydesk) — 4.6/5 (1781 reviews) 4. [Slack](https://www.capterra.pt/software/135003/slack) — 4.7/5 (24046 reviews) 5. [Supremo Remote Desktop](https://www.capterra.pt/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Avaliações ### "ISL ON LINE" — 4.0/5 > **Elisa** | *23 de janeiro de 2025* | Software | Recommendation rating: 10.0/10 > > **Vantagens**: tem um bom layout, e para a finalidade que usávamos nos servia perfeitamente, é possível configurar acesso personalizado, é bem intuitivo. > > **Desvantagens**: não tenho nada o que reclamar, como usuária estou buscando aprimoramento na utilização de programas como esse. > > usei o ISL por uns 2 anos, e nesse tempo diversos clientes nossos também passaram a utilizá-lo porque ele começou a fazer parte da nosso rotina diária, e ele é fácil de mexer, não tem muito mistério não. ----- ### "Very reliable program\!" — 5.0/5 > **Richard** | *31 de julho de 2025* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: The stability of the program. No issues with administrator rights etcetera. It always works flawlesly. > > **Desvantagens**: That we tried other products from other vendors. Because we thougt it would be a good idea to test some other products. We shouldn't. ----- ### "ISL Light makes support easier" — 5.0/5 > **Andrej** | *16 de setembro de 2025* | Serviços e tecnologia da informação | Recommendation rating: 8.0/10 > > **Vantagens**: Remote access works with no hiccups and it works on multiple OS's. The mobile version works well too. Always on is really useful. > > **Desvantagens**: A bit of confusion with login as I have 2 accounts with the same email. Sometimes it scrambles the view when user has multiple monitors. > > I use isl light at work on a daily basis. It's easy to use and easy to guide new users to receive support. It's easy to get connected and I love the feature to get admin privileges and the user just have to confirm it. Always-on function is really good as it provides a backup when VPN's or RDP have issues. ----- ### "It's almost perfect." — 3.0/5 > **Joshua** | *17 de maio de 2021* | Hardware | Recommendation rating: 6.0/10 > > **Vantagens**: Hosting the software ourselves is very comforting as we don't have to rely on other servers if it goes down we are to blame. Reading the customer the ID is very nice versus the other way around as it helps prevent errors and gets read at a consistent rate. Also being able to email and transfer the session is very helpful. The software file transfer is the best I've tried much faster than the competitors. > > **Desvantagens**: A couple of things that I wish would be improved would be. When comparing to Teamviewer, ISL is considerably slower; if you have them sitting side by side, you will be able to complete tasks almost twice as fast with Teamviewer. When opening UAC within Windows, there is a considerable delay in displaying the Yes and No prompt that doesn't happen with Teamviewer. Multiple monitors work pretty well, but once you get past three monitors, the software starts to fall apart. It's even slower. Also, sometimes, it won't even show dialog boxes in the large zoomed-out view that exists when using Teamviewer. You won't see all the monitors at once, so you will need to toggle each monitor until you are on the right one. Switching monitors is also a drag as it's also very, very slow to display the content of each individual monitor. I've been told that one of the reasons for ISL slowness is that it is more secure than Teamviewer, and while that might be true, I wish they would give the End User the option to have faster speed/less secure or slower speeds more secure. > > Pretty good the sales team were very good the development team could be a bit better at responding to customer needs and issues. ----- ### "ISL Light Delivers Exceptional Performance and Security" — 5.0/5 > **Gregor** | *6 de janeiro de 2026* | Artes cênicas | Recommendation rating: 10.0/10 > > **Vantagens**: I really appreciate how simple and intuitive ISL Light is to use. The connection process is fast and secure, and it works flawlessly across different platforms. The performance is excellent, even on slower networks, and the interface is clean and user-friendly. I also like the strong focus on security and privacy, which gives me confidence when working remotely. Overall, it’s a reliable and efficient tool for remote support. > > **Desvantagens**: There’s very little to dislike, but if I had to mention something, it would be that the advanced features can take a bit of time to discover for new users. A more guided onboarding or quick tips could make the experience even better. > > ISL Light is an outstanding remote support solution. It combines ease of use, strong security, and excellent performance, making it a top choice for professionals who need reliable remote access. ----- Page: 1 / 32\ Seguinte: [Next page](https://www.capterra.pt/software/146892/isl-light?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/146892/isl-light) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data