---
description: Tudo sobre RepairDesk: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: RepairDesk - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Reparação de Computadores](/directory/30903/computer-repair-shop/software) > [RepairDesk](/software/146659/repairdesk)

# RepairDesk

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> Software tudo-em-um de gestão de lojas de conserto, com emissão de tíquete, estoque, CRM, faturamento, geração de relatórios, pagamentos e muito mais.
> 
> Verdict: Rated **4.7/5** by 245 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa RepairDesk?

Assistências técnicas de celulares&#10;Assistências técnicas de computadores&#10;Lojas de conserto de relógios e joias&#10;Assistências de aparelhos eletrônicos&#10;Lojas de conserto de instrumentos musicais&#10;Oficinas de veículos &#10;Oficinas de motores pequenos&#10;Oficinas de reparos gerais

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.7/5** | 245 Avaliações |
| Praticidade | 4.6/5 | Based on overall reviews |
| Suporte ao cliente | 4.7/5 | Based on overall reviews |
| Relação qualidade/preço | 4.6/5 | Based on overall reviews |
| Recursos | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: RepairDesk
- **Founded**: 2014

## Commercial Context

- **Preço inicial**: 99,00 US$
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web
- **Idiomas**: alemão, chinês, chinês tradicional, coreano, dinamarquês, espanhol, finlandês, francês, inglês, italiano, japonês, neerlandês, polaco, português, árabe
- **Available Countries**: Alemanha, Angola, Argentina, Argélia, Austrália, Benim, Botsuana, Brasil, Burquina Faso, Burundi, Cabo Verde, Camarões, Canadá, Chade, Chile, China, Colômbia, Comores, Congo-Brazzaville, Congo-Kinshasa and 58 more

## Recursos

- Automação de marketing
- Barcode/Ticket Scanning
- CRM
- Cobrança e faturamento
- Controle de horas e despesas
- Controle de reparações
- Cálculos de impostos
- Estimativas
- Faturas personalizáveis
- Gerenciamento de pedidos de compra
- Gestão de códigos de barra/etiquetas
- Gestão de descontos
- Gestão de detentos
- Gestão de estoques
- Gestão de fornecedores
- Gestão de funcionários
- Gestão de preços
- Gestão de trabalhos
- Gestão de vales-presente
- Lembretes
- Múltiplas moedas
- Pagamentos eletrônicos
- Pagamentos móveis
- Ponto de vendas (PDV)
- Processamento de faturas
- Processamento de pagamentos
- Programa de fidelidade
- Relatórios de vendas
- Relatórios e estatística
- Sales Order Management
- Third-Party Integrations
- Tíquetes de reparação
- Várias localizações
- Várias lojas

## Integrations (18 total)

- Clickatell
- Google Calendar
- M360
- PayPal
- QuickBooks Online
- QuickBooks Online Accountant
- RingCX
- SMS Broadcast
- SMSGlobal
- ShipStation
- Shopify
- Square Payments
- Stripe
- Tyro
- WooCommerce

... and 3 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software de Reparação de Computadores](https://www.capterra.pt/directory/30903/computer-repair-shop/software)

## Categorias relacionadas

- [Software de Reparação de Computadores](https://www.capterra.pt/directory/30903/computer-repair-shop/software)
- [Software de Faturação](https://www.capterra.pt/directory/30015/billing-and-invoicing/software)
- [Software de PDV para Varejo](https://www.capterra.pt/directory/31656/retail-pos-system/software)
- [Sistemas de Contabilidade](https://www.capterra.pt/directory/1/accounting/software)
- [Sistemas para Joalheria](https://www.capterra.pt/directory/10061/jewelry-store-management/software)

## Alternativas

1. [RepairShopr](https://www.capterra.pt/software/133945/repairshopr) — 4.4/5 (128 reviews)
2. [CellStore](https://www.capterra.pt/software/157041/cellstore-software) — 4.6/5 (31 reviews)
3. [Repair Spots](https://www.capterra.pt/software/174055/repair-spots) — 5.0/5 (5 reviews)
4. [Orderry](https://www.capterra.pt/software/151174/orderry) — 4.7/5 (36 reviews)
5. [NetSuite](https://www.capterra.pt/software/135757/netsuite) — 4.2/5 (2077 reviews)

## Avaliações

### "Review from New Zealand" — 4.0/5

> **Nephi** | *7 de agosto de 2018* | Varejistas | Recommendation rating: 10.0/10
> 
> **Vantagens**: POS with a good booking in system for repairs.  Flexible with ability to personalise many departments of the software.
> 
> **Desvantagens**: Speed can be slow, not the best for busy periods.  We have fibre.
> 
> It was great, with personal communication from the owner.  Help is fast when needed.  Chose it over competitors due to features and developments taken from our suggestions.  Client base has obviously got bigger since we joined for well deserved reasons, so we see other developments obviously taken from other clients which shows that the developer has high interest in keeping all clients happy\!  Good facebook group for clients too.  Sharing of useful and humorous information.

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### "Love how the POS integrates with my current vendors" — 5.0/5

> **Anthony** | *6 de agosto de 2025* | Sem fio | Recommendation rating: 10.0/10
> 
> **Vantagens**: The software is super easy to use and the customer service is Excellent.Anytime I have a question about the software Repair Desk response time is Great
> 
> **Desvantagens**: To Be Honest I don't have a compliant about Repair Desk.The software does exactly what I want and need it do.
> 
> My overall experience With Repair Desk has been great it has made running my repair shop much better

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### "Can't quit breaking their software" — 2.0/5

> **Allan** | *26 de junho de 2025* | Hardware | Recommendation rating: 0.0/10
> 
> **Vantagens**: Works pretty well when they leave it alone. Plenty of features, web based so I can get to it from anywhere.
> 
> **Desvantagens**: They can't quit breaking it. I spend hours of my time on support trying to fix what they broke instead of running my business. This happens repeatedly.
> 
> Exhausting. In addition to them breaking things over and over, adding new workflows and enabling it by default with no warning. Their account reps told me they would fix something, then turned right around and had their staff tell me they would not fix it. Evidently they just said they would to get me off the phone.

-----

### "User Feedback" — 5.0/5

> **Kyle** | *5 de agosto de 2025* | Varejistas | Recommendation rating: 8.0/10
> 
> **Vantagens**: Everything is straight forward and also the check ups making sure everything is okay with the system
> 
> **Desvantagens**: I'll say we be having problems in terms of ending shift sometimes. where we end up with something di
> 
> Over all the years we was working together its been pretty good, nothing much to complain about.

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### "Best Computer Repair Shop Point Of Sale system to ever exist" — 5.0/5

> **Bernardo** | *28 de fevereiro de 2025* | Hardware | Recommendation rating: 10.0/10
> 
> **Vantagens**: It is an extremely adjustable software which works for us as a computer repair shop (despite the fact that it is technically designed as a cellphone repair shop POS) We have been able to adjust it to fit ALL of our needs\!
> 
> **Desvantagens**: Nothing not to like really. It did take some tinkering to get it adjusted to where we needed it. But their agents have always been available to us to help with our needs.
> 
> We went from not knowing what was going on with half of our repairs constantly, to being able to track EVERYTHING in our shop easily. The cost is by far the most reasonable for the value we get. Usama has worked extremely hard to help us when we get stuck with something and regularly checks in to see if there is anything we need. 100% we feel extremely taken care of by both the software itself and the incredible customer support they provide. If you are thinking about getting yourself a Poing of Sale and ticket tracking system, give RepairDesk a go. We now use their payment processor and now realize the savings with them are astronomical\!

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## Links

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