UpKeep
da UpKeep Technologies
Quem usa o UpKeep?
Fabricação, gestão de instalações, frotas, hotéis, petróleo e gás, construção, municípios, distribuição, armazenagens, restaurantes, utilidades, igrejas, educação, processamento de alimentos, embalagens
Conheça o UpKeep
O CMMS do UpKeep é uma solução moderna de gestão de ativos e manutenção para a equipe. Do computador ao telefone e até ao tablet, o UpKeep é facilmente acessível de qualquer lugar e a qualquer momento. Crie ordens de serviço enquanto estiver no trânsito, receba notificações quando as tarefas forem atualizadas e alertas diretamente do aplicativo quando os ativos forem desativados, tornando a empresa mais eficiente do que nunca.
UpKeep - Informação
UpKeep Technologies
http://www.onupkeep.com
Fundada em 2014
UpKeep - Preços
O UpKeep possui uma versão gratuita e oferece versão de teste grátis. Versão paga do UpKeep a partir de 35,00 US$/mês.
Preço inicial
35,00 US$/mês
Versão gratuita
Sim
Teste Grátis
Sim
Implantação
Nuvem, SaaS, web
Celular - iOS nativo
Celular - Android nativo
Formação
Pessoalmente
Ao vivo online
Webinars
Documentos
Assistência
24 horas por dia (representante ao vivo)
Horário comercial
Online
Recursos do UpKeep
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O fornecedor ainda não preencheu essa informação.
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UpKeep - Avaliações
Exibindo 5 de 1128 avaliações
Dirk K.
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Classificação geral5/5
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Praticidade5/5
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Recursos e funcionalidades5/5
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Atendimento ao cliente5/5
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Relação qualidade/preço5/5
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Probabilidade de recomendação
- Fonte da avaliação
- Avaliado em 29/07/2019
"Crucial Team Management"
Comentários: This creates the foundation for extensive maintenance records, historical tracking of problems, inventory, and more. It allows you to monitor your entire portfolio on a macro and micro level.
Vantagens: Functionality. This cloud-based task manager functions at the level that works for you. Whether you're assigning basic tasks at a complex you own and manage or inspecting individually tagged pieces of hardware this is essential. The accountability from a required signature showing this task has been done is reassuring. Should there be a hang-up or question UpKeep's customer service is there to help you through it.
Desvantagens: The initial challenge is determining the depth at which to utilize this software most effectively. Whenever an organization chooses to go with a task manager, it is only effective as the degree to which your staff buys into it.
Resposta dos fornecedores
por UpKeep Technologies em 19/09/2019
Hi Dirk,
Thank you for taking the time to leave a review for UpKeep! We're so happy to hear that UpKeep is serving your team for tasks and projects big & small.
The fact that the signature feature has provided a layer of accountability for your team is amazing! We're glad that the ability to historically track your work at a micro and macro level is helping you take the team to the next level.
If you ever do need assistance in developing your maintenance program using UpKeep, feel free to reach out to your dedicated Customer Success Manager. Our team will follow up with you to connect your team to this dedicated resource.
Thank you again for leaving us a great review. We really do take and appreciate your feedback seriously!
- Fonte da avaliação
- Avaliado em 29/07/2019
Jonathan B.
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Classificação geral5/5
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Praticidade5/5
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Recursos e funcionalidades4/5
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Atendimento ao cliente5/5
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Relação qualidade/preço5/5
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Probabilidade de recomendação
- Fonte da avaliação
- Fonte: SoftwareAdvice
- Avaliado em 27/11/2019
"Best overall usability "
Comentários: Overall, this is the best CMMS we have used. I did sample the top 10 for a year before deciding and upKeep was the best because of easy of use in the field. This software saves time by reducing paperwork and admin tasks.
Vantagens: I sampled many different CMMS programs and upKeep was the only software that made the cut. This software is actually usable in the field.
Desvantagens: There are a few additional features I would like to see. I would like to be able to set exact permissions per user. the amount of administrative data available to Limited Technician renders some functionality not usable. Not everyone needs a list of all vendors and customers. There needs be a permissions checkbox to limit some access and functionality per user. Depending on how this software is used, it could cause an issue. would you want everyone in your company to have a list of our all your customers and vendors? for this reason. We avoid using some features and have not upgraded to the business package.
Resposta dos fornecedores
por UpKeep Technologies em 14/04/2020
Thank you so much for taking the time to leave us a review! We're glad to hear our software is helping you and your team track work orders!
Our team is always making improvements and adding new features to the application based on customer feedback. Feel free to visit our support page if you ever have any questions:
https://www.onupkeep.com/customersupport/
Thanks again!
- Fonte da avaliação
- Fonte: SoftwareAdvice
- Avaliado em 27/11/2019
Jessica R.
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Classificação geral5/5
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Praticidade5/5
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Recursos e funcionalidades4/5
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Atendimento ao cliente5/5
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Relação qualidade/preço5/5
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Probabilidade de recomendação
- Fonte da avaliação
- Fonte: SoftwareAdvice
- Avaliado em 27/05/2020
"UpKeep 1st Month "
Comentários: They have been very supportive. We have taken additional time with locations naming and they have worked through this process with us.
Vantagens: Ease of use, many options for workflows, great tutorials
Desvantagens: Would like more options for importing data. Also would like tertiary location category
- Fonte da avaliação
- Fonte: SoftwareAdvice
- Avaliado em 27/05/2020
Jamie P.
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Classificação geral3/5
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Praticidade4/5
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Recursos e funcionalidades3/5
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Atendimento ao cliente4/5
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Relação qualidade/preço4/5
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Probabilidade de recomendação
- Fonte da avaliação
- Avaliado em 28/02/2019
"A very strong start, but a long way to go yet."
Comentários: We all like it, but the glitches are too slow at being corrected. I really don't want to switch companies but it has come up recently. I like working with the support team, they always seem very willing to help. Unfortunately the solutions they provide are hardly ever agreeable with me. I think that is usually no fault of theirs, but rather that we keep reaching the end of the program's capabilities. That is frustrating for me.
Vantagens: I really love the layout and the ease of use. I also appreciate the diverse application to many different uses. The fact that you can access it from a phone or a computer is amazing. Very convenient that way.
Desvantagens:
RECURRING WORK ORDERS! There are so many glitches when you start making work orders recur. I've tried my best to provide feedback on this because it is really starting to be a deal breaker but the problems continue.
1) duplicates pop up constantly and they don't go away easily.
2) The scheduling options for recurring work orders is totally bad. Model it after Google Calendar first, then add options to make it more detailed. The fact that you can't schedule seasonal tasks without some silly back-end procedure to duplicate the work orders every year is highly frustrating.
3) Gonna need a little more flexibility in the different categories of user. My techs need to be able to create their own work orders without being a complete access administrator. There should be something in between. I trust my guys and they know their jobs, I don't need to make all their work orders for them.
4) I'd like to see some improvement in the template modules. I've not been able to benefit from them realistically even though I've tried. When you go to add them into a work order it just never seems to make much sense.
- Fonte da avaliação
- Avaliado em 28/02/2019
Paul F.
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Classificação geral5/5
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Praticidade5/5
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Recursos e funcionalidades5/5
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Atendimento ao clienteNão avaliado
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Relação qualidade/preçoNão avaliado
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Probabilidade de recomendação
- Fonte da avaliação
- Fonte: SoftwareAdvice
- Avaliado em 02/03/2020
"Very User Friendly"
Comentários: UpKeep is helping us to formally document what maintenance we have been doing all along. it also allows everyone to see what is happening and when, which assists in scheduling. Proper documentation of maintenance is becoming a necessity to maintain our current customers and attract new business. In setting up our system, it also provided an opportunity to exam our current practices and make some improvements.
Vantagens: We are using UpKeep for our maintenance needs throughout the facility. I made an outline to help me plan how I wanted things to work and it was easy to tailor the system to all of our needs. I found the meters particularly useful. There is plenty of videos online available for those of us who learn visually. (like me)
Desvantagens: To date we haven't really found a downside to the software. Like most new programs there is a period of adjustment, but it was very brief.
Resposta dos fornecedores
por UpKeep Technologies em 16/04/2020
Thank you so much for taking the time to leave us a review! We're glad to hear our software is helping you and your team maintain your facility.
Our team is always making improvements and adding new features to the application based on customer feedback. I've shared yours with our product manager.
Feel free to visit our support page if you ever have any questions:
https://www.onupkeep.com/customersupport/
Thanks again!
- Fonte da avaliação
- Fonte: SoftwareAdvice
- Avaliado em 02/03/2020
