--- description: Tudo sobre dualmon: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: dualmon - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Programas de Assistência Remota](/directory/30928/remote-support/software) > [dualmon](/software/145125/dualmon-remote-access) # dualmon Canonical: https://www.capterra.pt/software/145125/dualmon-remote-access Page: 1 / 13\ Seguinte: [Next page](https://www.capterra.pt/software/145125/dualmon-remote-access?page=2) > Uma solução segura baseada na Internet para acesso e suporte remoto sob demanda. Conecte-se em qualquer lugar, usuários e implantações ilimitados. > > Verdict: Rated **4.9/5** by 288 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa dualmon? Serviço de acesso remoto em nível empresarial para empresas de pequeno e médio porte. Sessões ilimitadas de assistência remota sob demanda para empresas de suporte técnico de qualquer tamanho. Planos de acesso autônomo também disponíveis. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.9/5** | 288 Avaliações | | Praticidade | 4.9/5 | Based on overall reviews | | Suporte ao cliente | 4.8/5 | Based on overall reviews | | Relação qualidade/preço | 4.9/5 | Based on overall reviews | | Recursos | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: dualmon - **Location**: San Diego, EUA - **Founded**: 2011 ## Commercial Context - **Preço inicial**: 19,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Canadá, Estados Unidos, Reino Unido ## Recursos - Acesso a múltiplos monitores - Acesso para Celular - Acesso sem supervisão - Bate-papo em tempo real - Bate-papo/Mensagens instantâneas - Compartilhamento de arquivos - Compartilhamento de tela - Controle e acesso remoto - Controles/permissões de acesso - Ferramentas de colaboração - Ferramentas de diagnóstico - Gravação de sessão - Gravação de tela - Monitoramento remoto e gestão - Relatórios e análise de dados - Resolução de problemas - Transferência de arquivos ## Integrations (2 total) - Google Calendar - Microsoft Outlook ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone ## Category - [Programas de Assistência Remota](https://www.capterra.pt/directory/30928/remote-support/software) ## Categorias relacionadas - [Programas de Assistência Remota](https://www.capterra.pt/directory/30928/remote-support/software) - [Software de Desktop Remoto](https://www.capterra.pt/directory/31955/remote-desktop/software) ## Alternativas 1. [TeamViewer ONE](https://www.capterra.pt/software/122252/teamviewer) — 4.6/5 (11636 reviews) 2. [AnyDesk](https://www.capterra.pt/software/149595/anydesk) — 4.6/5 (1795 reviews) 3. [RemotePC](https://www.capterra.pt/software/173304/remotepc) — 4.7/5 (583 reviews) 4. [Zoho Assist](https://www.capterra.pt/software/181775/zoho-assist) — 4.7/5 (1472 reviews) 5. [Splashtop](https://www.capterra.pt/software/162972/splashtop-business-access) — 4.7/5 (735 reviews) ## Avaliações ### "Muito satisfeito com a solução" — 5.0/5 > **Thiago** | *8 de julho de 2026* | Rede de computadores | Recommendation rating: 10.0/10 > > **Vantagens**: A ferramenta do Dualmon é excelente\! Muito fácil de usar, prática e intuitiva. Ela facilita bastante o dia a dia, economiza tempo e torna as tarefas muito mais simples. Recomendo para quem busca agilidade e eficiência no trabalho\! > > **Desvantagens**: O que menos recomendo, foi quando precisei renovar eu não conseguir mais entrar na plataforma, sem antes eu pagar, achei exagerado esta forma de cobrança, e ate desrespeitoso com o cliente sendo obrigado a pagar para ver qualquer coisa, sendo que simplesmente eles poderiam bloquear de utilizar a ferramenta. > > Minha experiência com o Dualmon tem sido muito positiva. A plataforma é intuitiva, prática e facilita o trabalho diário, tornando o acesso remoto rápido, estável e eficiente. ----- ### "Robust and Reliable, pity it is so laggy" — 4.0/5 > **Michael** | *20 de dezembro de 2017* | Recommendation rating: 7.0/10 > > **Vantagens**: Affordability: Pricing model is excellent Simplicity: It doesn't try to do everything, but what functions it does have it does well reliability: I have never experienced an outage or unavailability issues > > **Desvantagens**: Web-based creates significant lag. even 2 computers in the same room on a 100/50 Mbit connection is very laggy. They need to establish client-client connections after authentication to improve the experience. No Mobile support: im not supporting Mobile devices remotely yet, but all my customers have them.. File Transfer speeds: Transfering files is quite slow, probably due to the non client-Client connections. > > it got me started in my IT MSP business, with affordable and reliable services, providing the majority of functions I need keeping my prices down for my customers. ----- ### "Dualmon @ PowerChurch Software" — 5.0/5 > **Dan** | *16 de julho de 2026* | Desenvolvimento de programas | Recommendation rating: 9.0/10 > > **Vantagens**: Price, ease of use, does what we need without a lot of what we don't. My techs didn't have a lot of specific things they could point to about it, but they're in it every single day, and it works for them. > > **Desvantagens**: Getting Mac users to set necessary permissions on their side can sometimes be problematic. My techs have expressed that they would like to be able to customize the assist codes, and that seems to be because people try to click "Get Assistance" after 6 characters. I suspect that generated code is non-negotiable, so a visual indication in the Embeddable Assist Widget (ie. "\_ \_ \_ - \_ \_ \_ - \_ \_ \_" to show that 9 characters plus dashes are expected) would be helpful. > > We moved to dualmon from self-hosted screenconnect, and the process was seamless. We rely a lot on remote access to assist our customers, and dualmon has provided that. Once we get connected, everything works as expected, and my techs say that it's quick and gets the job done. ----- ### "Recommended" — 3.0/5 > **Cristian** | *3 de agosto de 2020* | Engenharia civil | Recommendation rating: 4.0/10 > > **Vantagens**: It's easy to use and to implement, it has multiple users and it is very reasonably priced. > > **Desvantagens**: It is slow compared to other similar software > > Decent experience, should improve speed ----- ### "Simpler than TeamViewer with easy numeric connection codes" — 5.0/5 > **Greg** | *17 de julho de 2026* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: I came across dualmon through a website and found it much simpler to use than TeamViewer. The best part is connecting to a customer — the connection code is registered using numbers only, which is a lot easier than dealing with codes that mix in alphabet letters. It makes getting connected quick and error-free > > **Desvantagens**: So far I haven't run into any major issues. It would be nice to see even more integrations down the road, but the core remote access experience has been smooth > > I stumbled upon Dualmon on a website, and after trying it out, I found it much more convenient than TeamViewer. What I love most is how we connect with clients: the access codes consist only of numbers, without any confusing alphabets. This makes the connection process so much faster and easier compared to typing in mixed alphanumeric codes. ----- Page: 1 / 13\ Seguinte: [Next page](https://www.capterra.pt/software/145125/dualmon-remote-access?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/145125/dualmon-remote-access) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data