--- description: Tudo sobre Dialshree: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dialshree - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Discagem Preditiva](/directory/30597/predictive-dialer/software) > [Dialshree](/software/144944/dialshree) # Dialshree Canonical: https://www.capterra.pt/software/144944/dialshree Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/144944/dialshree?page=2) > Software de central de atendimento com recursos adicionais, como registrador de voz, VoIP, discador de saída, IPPBX e solução baseada em asteriscos. > > Verdict: Rated **4.7/5** by 74 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Dialshree? Terceirização do processo de negócios, terceirização do processo de conhecimento, empresas ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 74 Avaliações | | Praticidade | 4.8/5 | Based on overall reviews | | Suporte ao cliente | 4.8/5 | Based on overall reviews | | Relação qualidade/preço | 4.6/5 | Based on overall reviews | | Recursos | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Elision Technologies - **Founded**: 2007 ## Commercial Context - **Preço inicial**: 59,00 ₹ - **Target Audience**: 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Windows (desktop), Linux (desktop), Windows (local), Linux (local), Android (celular) - **Idiomas**: inglês - **Available Countries**: Austrália, Emirados Árabes Unidos, Etiópia, Filipinas, Gana, Indonésia, Namíbia, Nigéria, Quénia, Ruanda, Zâmbia, África do Sul, Índia ## Recursos - Acesso para Celular - Agendamento de retorno de chamada - Alertas/notificações - Alerts/Escalation - Banco de dados do cliente - CRM - Call center de ligações de entrada - Call center de ligações saída - Colaboração entre vários usuários - Comunicação multicanal - Conferências - Converter texto em voz - Discador automático - Discador preditivo - Distribuição automática de chamadas - Entroncamento SIP - Gerenciamento de listas - Gestão da base de conhecimento - Gestão da comunicação - Gestão de call centers - Gestão de campanhas - Gestão de filas - Gestão de listas de chamadas - Gestão do SLA (acordo do nível de serviço) - Gestão do fluxo de trabalho - Gravação de chamadas - Grupos de chamadas - Identificador de chamadas - Macros e modelos de respostas - Mensagens de SMS - Mensagens por voz - Painel - Painel de atividades - Permissões por função - Portal de autoatendimento - Priorização - Questionários e feedback - Rastreamento de chamadas - Rastreamento de interações - Registro de chamadas - Relatório de chamadas - Relatórios e análise de dados - Relatórios e estatística - Relatórios personalizáveis - Roteamento automático - Roteamento de chamadas - Roteirização de chamadas - Third-Party Integrations - Transferência de chamadas - VoIP ... and 6 more features ## Integrations (8 total) - CRM++ CTI - Cloud IP PBX - Dial-Office IP PBX - Salesforce CTI Toolbar - SugarCRM - SuiteCRM - Third Party Risk Management - Vtiger CRM ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Discagem Preditiva](https://www.capterra.pt/directory/30597/predictive-dialer/software) ## Categorias relacionadas - [Software de Discagem Preditiva](https://www.capterra.pt/directory/30597/predictive-dialer/software) - [Software IVR (​Interactive Voice Response)](https://www.capterra.pt/directory/30231/ivr/software) - [Software de Chamadas Automáticas](https://www.capterra.pt/directory/30999/auto-dialer/software) - [Sistemas de Telemarketing](https://www.capterra.pt/directory/31034/telemarketing/software) - [Software Cloud PBX](https://www.capterra.pt/directory/31102/cloud-pbx/software) ## Alternativas 1. [Freshdesk](https://www.capterra.pt/software/124981/freshdesk) — 4.5/5 (3425 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.pt/software/61368/salesforce) — 4.4/5 (18782 reviews) 3. [LiveAgent](https://www.capterra.pt/software/102188/liveagent) — 4.7/5 (1781 reviews) 4. [Zendesk Suite](https://www.capterra.pt/software/164283/zendesk) — 4.4/5 (4079 reviews) 5. [LiveChat](https://www.capterra.pt/software/62194/livechat) — 4.6/5 (1723 reviews) ## Avaliações ### "Elision" — 5.0/5 > **Vinay** | *17 de junho de 2022* | Serviços financeiros | Recommendation rating: 9.0/10 > > **Vantagens**: Dial Shree software is users friendly software and easy to manage all things in single place and appreciate to Elision Tream for Disposition Bucket, Sticky group, recording access features. > > **Desvantagens**: Unable to update multiple sms templates. Have to repeat all process to add new template in every time. Dial Shree Software GUI is very slow to make any changes according to other software GUI. Like Vicidial GUI. > > Appreciated to \[SENSITIVE CONTENT\] to quick support. But need to some changes in call log process because when i call on support number than no one answer the call in first time. I have to wait for engineer. ----- ### "DialShree - A Game Changer" — 5.0/5 > **Hemraj** | *15 de junho de 2023* | Serviços ao consumidor | Recommendation rating: 10.0/10 > > **Vantagens**: Using DialShree from Elision has been a game-changer for our contact center operations. The robust reporting capabilities have provided us with valuable insights, enabling us to optimize our customer interactions and boost agent performance. Moreover, the advanced IVRS and Automated Call Distribution features have significantly improved our call routing, resulting in efficient and personalized experiences for our customers. We highly recommend DialShree and commend Elision for their top-notch product and excellent service. > > **Desvantagens**: Sometimes system goes hang due to internet fluctuations, however rest is super good. > > Super\! Our agents are using it dialy and they are finding it very user friendly. ----- ### "Know Dialshree" — 3.0/5 > **Purnima** | *17 de novembro de 2022* | Serviços ao consumidor | Recommendation rating: 6.0/10 > > **Vantagens**: Easy to use and integrate with other softwares, IT support is good > > **Desvantagens**: Lots of glitches that need to be fixed on server ----- ### "A Simple and Efficient product to resolve all you Call center dialing queries." — 5.0/5 > **Prasad** | *21 de abril de 2022* | Seguros | Recommendation rating: 9.0/10 > > **Vantagens**: Its a very User friendly Software to use and micro level bifurcation of the States help to understand the productivity in simple way. Reporting tool, IVR Flow Tool, Disposition Grouping are the major pros of this software. > > **Desvantagens**: Well there are not many but if Elision team can work on sorting the uploaded list data date wise in acceding order along with user mapping will be an additional benefit. > > We are using the Software for more than 3 years now. The GUI is simple and eye catching. the support team is out standing. specially \[SENSITIVE CONTENT\] are the core guys on whom you can trust on delivering the requirement on time or before time. overall the support staff is very humble and always on quick action mode which is very remarkable. A special thank to \[SENSITIVE CONTENT\] as well. very polite person and always guides in right path for the product selection and other services selection. ----- ### "Collection Module supported us automized our operations." — 5.0/5 > **ram** | *22 de junho de 2023* | Serviços ao consumidor | Recommendation rating: 9.0/10 > > **Vantagens**: DialShree by Elision is super equiped with productive features and modules, collection module helped us to send auto reminders, auto calling facility cut down our operational work. integrated payment utility worked like magic, and it helped us to identitfy the debtors and already paid ones. > > **Desvantagens**: Well so far it's a platform with super functionalities and reports, nothing from our side which should be optimized. All good. > > Amazing experience with team elision, they are quick and professional. Always happy to support and help. ----- Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/144944/dialshree?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/144944/dialshree) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data