---
description: Tudo sobre FormAssembly: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: FormAssembly - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Programas para Assinatura Digital](/directory/30739/digital-signature/software) > [FormAssembly](/software/144453/formassembly)

# FormAssembly

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> O FormAssembly é uma solução empresarial de formulários da internet criada para ajudar as equipes a otimizar processos complexos e gerar conversões de qualidade.
> 
> Verdict: Rated **4.5/5** by 99 users. Top-rated for **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa FormAssembly?

Com a mais alta segurança e conformidade, o FormAssembly é a solução ideal de coleta de dados para empresas que lidam com qualquer tipo de dados, desde PMEs a grandes empresas.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.5/5** | 99 Avaliações |
| Praticidade | 4.5/5 | Based on overall reviews |
| Suporte ao cliente | 4.4/5 | Based on overall reviews |
| Relação qualidade/preço | 4.4/5 | Based on overall reviews |
| Recursos | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: FormAssembly
- **Location**: Bloomington, EUA
- **Founded**: 2006

## Commercial Context

- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, búlgaro, chinês, dinamarquês, eslovaco, esloveno, espanhol, francês, grego, inglês, japonês, neerlandês, português, português do Brasil, português europeu, turco, árabe
- **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Arménia, Arábia Saudita, Azerbaijão, Bangladeche, Barém, Bielorrússia, Brunei, Bulgária, Butão, Bélgica, Bósnia e Herzegovina, Camboja, Canadá, Catar, Cazaquistão and 83 more

## Recursos

- Acesso para Celular
- Alertas/notificações
- Análise de dados visual
- Arrastar e soltar
- Assinatura de várias partes
- Assinatura eletrônica
- Automatização de processos e fluxos de trabalho
- Automação de marketing
- Biblioteca de perguntas
- Captura de assinatura por celular
- Captura e transferência de dados
- Captura remota de dados
- Coleta de respostas offline
- Compartilhamento de arquivos
- Controles/permissões de acesso
- Criação e design de formulários
- Digitalização de documentos
- Distribuição de multicanal
- Enquetes online
- Ferramentas de análises de dados
- Ferramentas de colaboração
- Formulários personalizáveis
- Gerenciamento de comentários
- Gerenciamento de contatos
- Gerenciamento de documentos
- Gestão de calendários
- Gestão de conformidade
- Gestão de formulários
- Gestão de modelos
- Gestão de pesquisas/enquetes
- Imagem de marca personalizável
- Importação/exportação de dados
- Lembretes
- Live Results Sharing
- Lógica condicional
- Lógica de ramificação
- Modelos
- Modelos personalizáveis
- Múltiplos tipos de perguntas
- Perguntas personalizáveis
- Personalização de URL
- Processamento de pagamentos
- Ramificação de perguntas
- Rastreamento dos participantes
- Registro de auditoria
- Relatórios e análise de dados
- Seguimento de status
- Segurança de dados
- Third-Party Integrations

## Integrations (25 total)

- AWeber
- Chargent
- Docmosis
- Drupal
- FreshBooks
- GoTo Webinar
- Google Drive
- Google Sheets
- Google Workspace
- HubSpot CRM
- Mailchimp
- Marketo Measure
- Microsoft Excel
- PayPal
- Postman

... and 10 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Assistência 24/7
- Bate-papo

## Category

- [Programas para Assinatura Digital](https://www.capterra.pt/directory/30739/digital-signature/software)

## Categorias relacionadas

- [Programas para Assinatura Digital](https://www.capterra.pt/directory/30739/digital-signature/software)
- [Software para Coleta de Dados](https://www.capterra.pt/directory/32475/data-collection/software)
- [Ferramentas de Pesquisa](https://www.capterra.pt/directory/30092/survey/software)
- [Software Gerador de Documentos](https://www.capterra.pt/directory/31576/document-generation/software)
- [Software para Automatização de Formulários](https://www.capterra.pt/directory/10023/forms-automation/software)

## Alternativas

1. [Typeform](https://www.capterra.pt/software/137289/typeform) — 4.7/5 (954 reviews)
2. [Jotform](https://www.capterra.pt/software/158456/jotform-4-0) — 4.7/5 (2868 reviews)
3. [Google Workspace](https://www.capterra.pt/software/168389/google-workspace) — 4.7/5 (17542 reviews)
4. [Adobe Acrobat](https://www.capterra.pt/software/1012240/adobe-acrobat-dc) — 4.7/5 (4191 reviews)
5. [Connecteam](https://www.capterra.pt/software/153140/connecteam) — 4.6/5 (5150 reviews)

## Avaliações

### "A best in class form tool with few drawbacks" — 5.0/5

> **Sarah** | *27 de abril de 2026* | E-Learning | Recommendation rating: 9.0/10
> 
> **Vantagens**: FormAssembly is a best in class form building tool and we've tried many. The features are either at parity or exceed the other tools I've had experience with over my tenure as a Marketing Technologist. But the real engine of the tool lies in it's 'workflows' - programs that allow complex decision making at the back end of each form and allow you to connect to different APIs. This unlocks many more capabilities than your average form tool and made it win our company's preferred vendor spot.
> 
> **Desvantagens**: For large organizations FA does not scale cost well. The cost per user exceeds what many enterprise organizations are willing to pay for the functionality. While the UI is straightforward, the tool takes some getting used to due to the level of customization for each field. The integration touchpoints in their connector tool are smooth but also take some tweaking and getting used to. You're likely to fail your first few tests when setting up an integration with a CRM for example.&#10;&#10;Another drawback lies in it's excel connector - a feature we rely on heavily. They do not integrate directly into Microsoft Sharepoint, instead posting responses to an excel file on one person's OneDrive. The connector also randomly loses it's authenticator connection, making our spreadsheets blank. This has been a frustration for our company as we require this feature for many use cases. If you're comfortable with pulling responses directly from the tool instead, you won't encounter this bug.
> 
> What won me over on FA was its ability to double post to our various form tools in disperate marketing automation systems. While they do not yet have a connector to Salesforce Marketing Cloud Advanced (a big miss for us), they do have connectors to Pardot, Eloqua, and the original Salesforce Marketing cloud.  Learning the ins and outs of the tool took some effort but it was well worth it and their free academy and training tools were a serious help.

-----

### "10/10 would recommend" — 5.0/5

> **Chantelle** | *6 de março de 2026* | Gestão de organizações sem fins lucrativos | Recommendation rating: 10.0/10
> 
> **Vantagens**: Almost everything\! To highlight a few:&#10;Paying for users vs \# of responses is SO helpful for a not-for-profit, especially when sometimes it's very difficult to predict how many responses a form will get. &#10;The Salesforce connector is SO robust - we have a very customized SF instance, so this is an important feature for us. As the connector has gotten more development and more features, it just keeps getting better. &#10;The quarterly webinars outlining new features are incredibly helpful to see what is being developed and released, as well as getting ideas for further efficiencies and broadening our use cases.
> 
> **Desvantagens**: The customer support is good, I would love to see the chat feature enabled for a more instant response. The documentation is good, however I'd love to see more updates with the new features and consistency in the support library, and perhaps some easier navigation.
> 
> We chose FormAssembly after a thorough comparison with other products, and it has not disappointed. We started out with a few use cases we wanted to solve for, but as we've grown more comfortable we use it for a lot more. I'd absolutely recommend it to anyone\!

-----

### "A good starting point but lacks robust enterprise level functionality" — 3.0/5

> **Tracey** | *19 de março de 2026* | E-Learning | Recommendation rating: 6.0/10
> 
> **Vantagens**: Form Assembly is an easy way to gather information from your customers and sync that data to Salesforce.
> 
> **Desvantagens**: Although the connectors are very convenient, they are also highly limited especially when working with 'repeating sections'. Instead of bulk load the records, it processes them one by one which creates an extremely slow UX. Additionally, the 'Skip this step if' functionality cannot evaluate each record within a repeating section. This 2 limitations has caused us to spend a large amount of time finding work arounds for functionality that is critical in providing an acceptable experience for our customers.
> 
> Form Assembly is a solid starting point and provides a clean way for customers to interact with your Salesforce data. The limitations with both the connectors and the interface to build forms is frustrating. Luckily you can get around some of these frustrations by building out custom CSS and Javascript files but I wish that Form Assembly would invest in their roadmap to create a more robust solution.

-----

### "Overall great experience with FormAssembly\!" — 4.0/5

> **Sarah** | *3 de março de 2026* | Gestão de organizações sem fins lucrativos | Recommendation rating: 9.0/10
> 
> **Vantagens**: It connects easily with Salesforce, which makes it simple to send form data where it needs to go without a lot of extra steps. If your team relies on Salesforce, this is a big plus.&#10;&#10;The form builder is user-friendly and straightforward. It doesn’t take long to get the hang of it, and you don’t need to be super technical to build good, functional forms.&#10;&#10;Customer support has also been helpful. When issues come up, the team is responsive and does a good job walking you through solutions.
> 
> **Desvantagens**: Customization can feel a bit limited unless you know HTML. If you want more advanced styling or specific design tweaks, you’ll likely need some coding knowledge.&#10;&#10;It also isn’t possible to automatically send a PDF copy of a completed form in the confirmation email to respondents, which can be a drawback depending on your needs.
> 
> Overall have had a great experience with FormAssembly. It's helped streamline many forms that we ask our users to complete with the integration with Salesforce.

-----

### "FormAssembly - Good Product, Excellent Integration with Salesforce, Poor Support" — 4.0/5

> **Jori** | *13 de março de 2026* | Educação superior | Recommendation rating: 8.0/10
> 
> **Vantagens**: The biggest benefit of using FormAssembly for our organization is the integration with Salesforce\! This is the primary reason we transitioned our forms to FormAssembly and it continues to be where we find the greatest value.
> 
> **Desvantagens**: Our greatest frustration with FormAssembly is the technical support that is available - both the level of care and the response times.
> 
> Transitioning our forms to FormAssembly has been positive for our organization. The integration with Salesforce has reduced manual input and made the process of data collection far more efficient\! The integration with Stripe is also valuable: the process of collecting payments with form submissions is intuitive for customers and automatically connected to records in Salesforce. Our disappointment with FormAssembly has been the service portion of the contract. The technical support is not prompt and doesn't feel reliable.

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## Links

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