---
description: Tudo sobre Yotpo: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Yotpo - Preço, avaliações e classificação - Capterra Portugal 2026
---

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# Yotpo

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> A Yotpo é uma plataforma de marketing de e-commerce que oferece soluções integradas para avaliação de clientes, marketing visual, fidelidade e indicação.
> 
> Verdict: Rated **4.5/5** by 375 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Yotpo?

A Yotpo promove as marcas que mais crescem no mundo, como GoPro, MVMT, Pura Vida e muito mais. Há uma razão pela qual os melhores escolhem a Yotpo.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.5/5** | 375 Avaliações |
| Praticidade | 4.4/5 | Based on overall reviews |
| Suporte ao cliente | 4.5/5 | Based on overall reviews |
| Relação qualidade/preço | 3.9/5 | Based on overall reviews |
| Recursos | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Yotpo
- **Location**: Tel Aviv, Israel
- **Founded**: 2010

## Commercial Context

- **Preço inicial**: 199,00 US$
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop)
- **Idiomas**: alemão, checo, dinamarquês, espanhol, finlandês, francês, húngaro, inglês, irlandês, italiano, japonês, neerlandês, norueguês, polaco, português, sueco, turco
- **Available Countries**: Alemanha, Austrália, Brasil, Bélgica, Canadá, Dinamarca, Estados Unidos, Finlândia, Irlanda, Israel, Japão, México, Noruega, Nova Zelândia, Países Baixos, Reino Unido, Suécia, Suíça

## Recursos

- Agendamento de publicações
- Análise de dados visual
- Análise de sentimentos
- Análise de tendências
- Análise de texto
- Campanhas multicanal
- Cartão Fidelidade
- Coleta de dados de multicanal
- Comentários/notas
- Compartilhamento social
- Diretrizes de marca
- Gerenciamento de SEO
- Gerenciamento de comentários
- Gerenciamento de comentários negativos
- Gestão da comunicação
- Gestão de ativos digitais
- Gestão de campanhas
- Gestão de conteúdo
- Gestão de pesquisas/enquetes
- Gestão de recompensas
- Gestão de respostas
- Histórico do cliente
- Imagem de marca personalizável
- Indicadores de desempenho
- Integração de redes sociais
- Marketing de multicanal
- Marketing por e-mail
- Moderação
- Monitoramento de revisões
- Notificação de avaliações
- Painel
- Painel de atividades
- Programa de fidelidade
- Promoção social
- Questionários e feedback
- ROI Tracking
- Rastreamento de conversão
- Rastreamento de engajamento
- Ratings/Reviews
- Relatórios e análise de dados
- Segmentação de clientes
- Solicitação de avaliação
- Third-Party Integrations
- Visualização de dados

## Integrations (52 total)

- AdRoll
- Adobe Commerce
- Amasty
- Antavo
- Athos Commerce
- Bazaarvoice
- Beeketing
- BigCommerce
- Cohley
- Cordial
- DataGrail
- Emarsys
- Fomo
- Fresh Relevance
- Glew

... and 37 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Sistemas de Fidelização de Clientes](https://www.capterra.pt/directory/10031/customer-loyalty/software)

## Categorias relacionadas

- [Sistemas de Fidelização de Clientes](https://www.capterra.pt/directory/10031/customer-loyalty/software)
- [Software de Satisfação do Cliente](https://www.capterra.pt/directory/30541/customer-satisfaction/software)
- [Software de Gestão de Reputação](https://www.capterra.pt/directory/30750/reputation-management/software)
- [Software de Gestão de Reviews e Avaliações Online](https://www.capterra.pt/directory/31024/review-management/software)
- [Plataformas de conteúdo gerado por usuário (UGC)](https://www.capterra.pt/directory/34501/ugc-platform/software)

## Alternativas

1. [Trustpilot](https://www.capterra.pt/software/169618/trustpilot) — 4.5/5 (1202 reviews)
2. [Birdeye](https://www.capterra.pt/software/152997/birdeye) — 4.7/5 (702 reviews)
3. [NiceJob](https://www.capterra.pt/software/142037/nicejob) — 4.9/5 (202 reviews)
4. [Okendo](https://www.capterra.pt/software/176189/okendo) — 4.9/5 (223 reviews)
5. [Swell](https://www.capterra.pt/software/172802/swell) — 4.6/5 (355 reviews)

## Avaliações

### "Very easy and affordable" — 5.0/5

> **Stacey** | *8 de março de 2026* | Cosmético | Recommendation rating: 10.0/10
> 
> **Vantagens**: Very easy to use. Just read reviews that customer make and make a comment as a response. Also, good flexibility with options.
> 
> **Desvantagens**: To opt out of having a review go live you have to log into the website, you can't just select that from the emails they send.
> 
> Great experience. Easy to use. Works quickly. Affordable. Also, it's nice that you can adjust the number of orders you'd like to have reviewed which helps with seasonality.

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### "Happy Until the Sunsetting" — 4.0/5

> **Kyle** | *16 de fevereiro de 2026* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 7.0/10
> 
> **Vantagens**: Yotpo was very easy to implement and I liked that it integrated with the rest of my marketing stack. It was also very affordable for the size of the company we were at the time.
> 
> **Desvantagens**: Soon after I integrated most of my marketing stack over to Yotpo, they started sunsetting things. First, it was subscriptions, then email/SMS. I started using Yotpo because it was an all-in-one, and this ended up forcing me to leave to find a better solution for all of the above.
> 
> I had a really great experience with Yotpo in the beginning. Their integration was easy and the analytics were great.

-----

### "Unless things have changed, save your money, shop around" — 2.0/5

> **NATASHA** | *6 de outubro de 2025* | Varejistas | Recommendation rating: 2.0/10
> 
> **Vantagens**: The reporting was very efficient, you could drill down into a customer portfolio and see all the earned/spent points at any given time. You have the ability to pull multiple variations of reports
> 
> **Desvantagens**: It is extremely expensive, they promised the world and really underdelivered. We were not able to customize like they said in sales pitch.
> 
> Yotpo had a really great sales pitch, promised us the world - However during integration they duplicated points in users accounts, not as many customizations as promised, and it's super expensive

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### "Yotpo Loyalty and Reviews" — 4.0/5

> **Avaliador Verificado** | *5 de fevereiro de 2026* | Varejistas | Recommendation rating: 6.0/10
> 
> **Vantagens**: Easy set up and use and good value for money. Any time had issues customer service/chat was quick to help.
> 
> **Desvantagens**: Other apps started getting more features and just overall looked better. I believe if i remember correct Yotpo pricing started increasing a lot too compared to others

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### "Really good software if price is not a buying factor." — 5.0/5

> **Charles** | *27 de fevereiro de 2025* | Cosmético | Recommendation rating: 7.0/10
> 
> **Vantagens**: The software works really well. The support is good. It's probably the best out there on the market.
> 
> **Desvantagens**: The cost, and the language issue. (Not being able to translate)
> 
> Positive, though was spending far too much. Then covid hit and they brought their entry prices down dramatically. Staff were really helpful. It's really good software. It gets you reviews.

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## Links

- [View on Capterra](https://www.capterra.pt/software/144389/yotpo)

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