--- description: Tudo sobre Nutshell: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Nutshell - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Gestão de Contatos](/directory/30016/contact-management/software) > [Nutshell](/software/144340/nutshell) # Nutshell Canonical: https://www.capterra.pt/software/144340/nutshell Page: 1 / 26\ Seguinte: [Next page](https://www.capterra.pt/software/144340/nutshell?page=2) > Suficientemente sofisticado para qualquer negócio, suficientemente simples para qualquer usuário, o Nutshell é um poderoso CRM que a equipe de vendas realmente ama. > > Verdict: Rated **4.4/5** by 622 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Nutshell? Equipes de vendas de pequenas empresas que precisam de uma plataforma de automação de vendas e CRM acessível e fácil de usar, que ajuda a fechar negócios e pode ser totalmente implementada em dias, não semanas. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.4/5** | 622 Avaliações | | Praticidade | 4.4/5 | Based on overall reviews | | Suporte ao cliente | 4.4/5 | Based on overall reviews | | Relação qualidade/preço | 4.4/5 | Based on overall reviews | | Recursos | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Nutshell - **Location**: Ann Arbor, EUA - **Founded**: 2009 ## Commercial Context - **Preço inicial**: 13,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular) - **Idiomas**: inglês - **Available Countries**: Alemanha, Austrália, Canadá, Espanha, Estados Unidos, Finlândia, França, Noruega, Reino Unido, Suécia ## Recursos - A/B Testing - Acesso para Celular - Agendamento de campanhas - Alertas/notificações - Análise de dados de campanhas - Armazenamento de documentos - Ações ativadas por eventos - Banco de dados de contatos - Banco de dados do cliente - CAN-SPAM Compliance - Campos personalizáveis - Captura de leads - Contatos compartilhados - Distribuição de leads - Editor de WYSIWYG - Geração de leads - Gerenciamento de contatos - Gerenciamento de e-mails - Gestão da atividade de vendas - Gestão de assinantes - Gestão de calendários - Gestão de campanhas - Gestão de leads - Gestão de oportunidades - Gestão de tarefas - Gestão do fluxo de trabalho - Gestão do pipeline - Gestão do pipeline de vendas - Importação/exportação de dados - Indicadores de desempenho - Lead Nurturing - Marketing por e-mail - Mobile Optimization - Orçamentos/estimativas - Painel de atividades - Pesquisa e filtro - Previsão de vendas - Processamento de lotes - Páginas de início/formulários web - Qualificação de leads - Rastreamento de e-mails - Rastreamento de interações - Relatórios de vendas - Relatórios e análise de dados - Relatórios personalizáveis - Segmentação - Segmentação de clientes - Segmentação de leads - Sistema de calendário ou lembretes - Third-Party Integrations ... and 1 more features ## Integrations (100 total) - 123FormBuilder - 3CX - AWeber - AccuCare - ActiveCampaign - Acuity Scheduling - AdRoll - Airtable - Apollo.io - Asana - Basecamp - BigCommerce - Box - Breeze - Calendly ... and 85 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Bate-papo ## Category - [Software de Gestão de Contatos](https://www.capterra.pt/directory/30016/contact-management/software) ## Categorias relacionadas - [Software de Gestão de Contatos](https://www.capterra.pt/directory/30016/contact-management/software) - [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software) - [Ferramentas de Email Marketing](https://www.capterra.pt/directory/30013/email-marketing/software) - [Sistemas de Automação de Vendas](https://www.capterra.pt/directory/12/sales-force-automation/software) - [Software CRM Online](https://www.capterra.pt/directory/30072/online-crm/software) ## Alternativas 1. [Bigin by Zoho CRM](https://www.capterra.pt/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 2. [HubSpot CRM](https://www.capterra.pt/software/152373/hubspot-crm) — 4.5/5 (4481 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.pt/software/61368/salesforce) — 4.4/5 (18803 reviews) 4. [Zoho CRM](https://www.capterra.pt/software/155928/zoho-crm) — 4.3/5 (6993 reviews) 5. [eWay-CRM](https://www.capterra.pt/software/152769/eway-crm) — 4.5/5 (825 reviews) ## Avaliações ### "Fantastic CRM Software 10/10" — 5.0/5 > **Marcus** | *21 de fevereiro de 2026* | Serviços a indivíduos e famílias | Recommendation rating: 10.0/10 > > **Vantagens**: Nutshell is adding AI in a way that truly makes sense - especially with automatic transcripts and call logging. It’s not just a gimmick; it’s practical, accurate, and incredibly helpful. Being able to search transcripts, review summaries, and see calls automatically logged gives me confidence that every interaction is documented properly. It’s modern CRM done right. > > **Desvantagens**: If I was being a bit picky, I’d say I sometimes wish I could customise the transcript formatting just a little more - maybe adjust spacing or highlight sections differently. But that’s genuinely nit-picking, because the feature itself works flawlessly. > > What I love most about Nutshell is the interface - it’s clean, intuitive, and genuinely easy to use. From the moment I logged in, everything felt logical and straightforward, without the overwhelm that comes with many other CRMs. I was able to get fully set up in less than a day, which says a lot about how well it’s designed. There’s no steep learning curve, no endless tutorials required - just a system that makes sense straight away. It allows me to focus on running my business rather than figuring out software, and that simplicity is what really sets it apart. ----- ### "SonarMD x Nutshell" — 4.0/5 > **Samantha** | *21 de dezembro de 2025* | Hospitais e Saúde | Recommendation rating: 8.0/10 > > **Vantagens**: Nutshell is fairly easy to use, even for people who are not familiar with CRM services. I like that there has been an uptick in customization features which has helped us adapt the pipeline in the most efficient way for the sales team. > > **Desvantagens**: Sometimes it is difficult to pull reporting information and then to have that be cross functional with Excel. I also wish we would get a weekly activity summary. > > Overall, we have had a good experience with Nutshell and appreciate the efforts to solve problems in a timely fashion when they arrive and adapt functions if we have a product improvement suggestion. ----- ### "Great for retail, not for service companies" — 3.0/5 > **Avaliador Verificado** | *18 de dezembro de 2025* | Construção | Recommendation rating: 6.0/10 > > **Vantagens**: All in one platform for leads and email management. It is nice to be able to contact people directly from the lead pages. > > **Desvantagens**: UI, support (lack of), reporting limitations and inaccurate data, minimal options for customizing email sequences simply > > Overall, it has worked for what we have needed it these last few years. We have outgrown the capabilities and have explored other options as this is not built for a service company (as told to us by our support team at Nutshell). This is built for retail, and any solution we have asked to have implemented has been met with "Nutshell isn't built for that, why would you want to do that" and it just doesn't fit our needs anymore. ----- ### "Poor Support" — 1.0/5 > **Amber** | *10 de junho de 2026* | Serviços financeiros | Recommendation rating: 0.0/10 > > **Vantagens**: It appeared easy in the beginning. That proved to not be the case. Very little that appeared automated initially was actually automated. > > **Desvantagens**: The help desk (AI and human), along with the training videos were so poor that it made it difficult to determine the many things that were manual (instead of automated), making usability very poor. > > Tried to cancel after three weeks of going around and around with the help desks and videos, only to learn much of what we thought would be automated was indeed manual. The time wasted with the customer service was so high that it made making this determination prohibitively time consuming. Tried to get the remaining money back and was refused. ----- ### "Wish we had found Nutshell sooner" — 5.0/5 > **Daniel** | *17 de dezembro de 2025* | Contabilidade | Recommendation rating: 10.0/10 > > **Vantagens**: I love all the automation that we have been able to incorporate into the CRM, Pipeline, and back office operations team. Nutshell has allowed us to streamline processes. Nutshell includes many features at no additional charge, saving us money because we do not need to purchase them from other companies. Customer Support is USA-based and usually prompt. We manage newsletters, drip campaigns, follow-up sales emails, as well as pipeline and CRM, all in one tool. > > **Desvantagens**: It lacks a feature to create your own workflow from scratch. Nutshell would be better if it had a more user friendly mobile app. > > Nutshell has been a significant upgrade from our previous CRM. We can use the features without constantly feeling nickel-and-dimed. Yes there are features you have to pay extra for, but the base plans include more than their competitors. ----- Page: 1 / 26\ Seguinte: [Next page](https://www.capterra.pt/software/144340/nutshell?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/144340/nutshell) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data