--- description: Tudo sobre Nutshell: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Nutshell - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Gestão de Contatos](/directory/30016/contact-management/software) > [Nutshell](/software/144340/nutshell) # Nutshell Canonical: https://www.capterra.pt/software/144340/nutshell Page: 1 / 26\ Seguinte: [Next page](https://www.capterra.pt/software/144340/nutshell?page=2) > Suficientemente sofisticado para qualquer negócio, suficientemente simples para qualquer usuário, o Nutshell é um poderoso CRM que a equipe de vendas realmente ama. > > Verdict: Rated **4.4/5** by 620 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Nutshell? Equipes de vendas de pequenas empresas que precisam de uma plataforma de automação de vendas e CRM acessível e fácil de usar, que ajuda a fechar negócios e pode ser totalmente implementada em dias, não semanas. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.4/5** | 620 Avaliações | | Praticidade | 4.4/5 | Based on overall reviews | | Suporte ao cliente | 4.4/5 | Based on overall reviews | | Relação qualidade/preço | 4.4/5 | Based on overall reviews | | Recursos | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Nutshell - **Location**: Ann Arbor, EUA - **Founded**: 2009 ## Commercial Context - **Preço inicial**: 13,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular) - **Idiomas**: inglês - **Available Countries**: Alemanha, Austrália, Canadá, Espanha, Estados Unidos, Finlândia, França, Noruega, Reino Unido, Suécia ## Recursos - A/B Testing - Acesso para Celular - Agendamento de campanhas - Alertas/notificações - Análise de dados de campanhas - Armazenamento de documentos - Ações ativadas por eventos - Banco de dados de contatos - Banco de dados do cliente - CAN-SPAM Compliance - Campos personalizáveis - Captura de leads - Contatos compartilhados - Distribuição de leads - Editor de WYSIWYG - Geração de leads - Gerenciamento de contatos - Gerenciamento de e-mails - Gestão da atividade de vendas - Gestão de assinantes - Gestão de calendários - Gestão de campanhas - Gestão de leads - Gestão de oportunidades - Gestão de tarefas - Gestão do fluxo de trabalho - Gestão do pipeline - Gestão do pipeline de vendas - Importação/exportação de dados - Indicadores de desempenho - Lead Nurturing - Marketing por e-mail - Mobile Optimization - Orçamentos/estimativas - Painel de atividades - Pesquisa e filtro - Previsão de vendas - Processamento de lotes - Páginas de início/formulários web - Qualificação de leads - Rastreamento de e-mails - Rastreamento de interações - Relatórios de vendas - Relatórios e análise de dados - Relatórios personalizáveis - Segmentação - Segmentação de clientes - Segmentação de leads - Sistema de calendário ou lembretes - Third-Party Integrations ... and 1 more features ## Integrations (101 total) - 123FormBuilder - 3CX - AWeber - AccuCare - ActiveCampaign - ActiveEdge - Acuity Scheduling - AdRoll - Airtable - Apollo.io - Asana - Basecamp - BigCommerce - Box - Breeze ... and 86 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Bate-papo ## Category - [Software de Gestão de Contatos](https://www.capterra.pt/directory/30016/contact-management/software) ## Categorias relacionadas - [Software de Gestão de Contatos](https://www.capterra.pt/directory/30016/contact-management/software) - [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software) - [Ferramentas de Email Marketing](https://www.capterra.pt/directory/30013/email-marketing/software) - [Sistemas de Automação de Vendas](https://www.capterra.pt/directory/12/sales-force-automation/software) - [Software CRM Online](https://www.capterra.pt/directory/30072/online-crm/software) ## Alternativas 1. [Zoho CRM](https://www.capterra.pt/software/155928/zoho-crm) — 4.3/5 (6969 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.pt/software/204998/bigin-by-zoho-crm) — 4.7/5 (727 reviews) 3. [HubSpot CRM](https://www.capterra.pt/software/152373/hubspot-crm) — 4.5/5 (4455 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.pt/software/61368/salesforce) — 4.4/5 (18771 reviews) 5. [Dynamics 365](https://www.capterra.pt/software/157279/dynamics-365) — 4.4/5 (5817 reviews) ## Avaliações ### "Fantastic CRM Software 10/10" — 5.0/5 > **Marcus** | *21 de fevereiro de 2026* | Serviços a indivíduos e famílias | Recommendation rating: 10.0/10 > > **Vantagens**: Nutshell is adding AI in a way that truly makes sense - especially with automatic transcripts and call logging. It’s not just a gimmick; it’s practical, accurate, and incredibly helpful. Being able to search transcripts, review summaries, and see calls automatically logged gives me confidence that every interaction is documented properly. It’s modern CRM done right. > > **Desvantagens**: If I was being a bit picky, I’d say I sometimes wish I could customise the transcript formatting just a little more - maybe adjust spacing or highlight sections differently. But that’s genuinely nit-picking, because the feature itself works flawlessly. > > What I love most about Nutshell is the interface - it’s clean, intuitive, and genuinely easy to use. From the moment I logged in, everything felt logical and straightforward, without the overwhelm that comes with many other CRMs. I was able to get fully set up in less than a day, which says a lot about how well it’s designed. There’s no steep learning curve, no endless tutorials required - just a system that makes sense straight away. It allows me to focus on running my business rather than figuring out software, and that simplicity is what really sets it apart. ----- ### "Wish we had found Nutshell sooner" — 5.0/5 > **Daniel** | *17 de dezembro de 2025* | Contabilidade | Recommendation rating: 10.0/10 > > **Vantagens**: I love all the automation that we have been able to incorporate into the CRM, Pipeline, and back office operations team. Nutshell has allowed us to streamline processes. Nutshell includes many features at no additional charge, saving us money because we do not need to purchase them from other companies. Customer Support is USA-based and usually prompt. We manage newsletters, drip campaigns, follow-up sales emails, as well as pipeline and CRM, all in one tool. > > **Desvantagens**: It lacks a feature to create your own workflow from scratch. Nutshell would be better if it had a more user friendly mobile app. > > Nutshell has been a significant upgrade from our previous CRM. We can use the features without constantly feeling nickel-and-dimed. Yes there are features you have to pay extra for, but the base plans include more than their competitors. ----- ### "Great for retail, not for service companies" — 3.0/5 > **Avaliador Verificado** | *18 de dezembro de 2025* | Construção | Recommendation rating: 6.0/10 > > **Vantagens**: All in one platform for leads and email management. It is nice to be able to contact people directly from the lead pages. > > **Desvantagens**: UI, support (lack of), reporting limitations and inaccurate data, minimal options for customizing email sequences simply > > Overall, it has worked for what we have needed it these last few years. We have outgrown the capabilities and have explored other options as this is not built for a service company (as told to us by our support team at Nutshell). This is built for retail, and any solution we have asked to have implemented has been met with "Nutshell isn't built for that, why would you want to do that" and it just doesn't fit our needs anymore. ----- ### "Nutshell is a hidden gem in the CRM space" — 5.0/5 > **Jeff** | *17 de dezembro de 2025* | Recursos Humanos | Recommendation rating: 10.0/10 > > **Vantagens**: What I like best about Nutshell CRM is how easy it is to use. The UI is clean and intuitive, and it gives me great visibility into my pipeline and forecast without feeling cluttered or complicated. Overall, it’s definitely a hidden gem for teams that want clarity and speed without a big learning curve. > > **Desvantagens**: What I liked least about Nutshell CRM is that it can feel a bit limited when you’re looking for deeper customization or more advanced, enterprise-style reporting. Some workflows and fields don’t always flex as much as you’d want if you’re trying to match a very specific sales process. A few features may require workarounds or integrations rather than being built in the exact way you expect. Also, if your team is coming from a bigger CRM, there can be a short adjustment period where certain options you’re used to aren’t in the same place or aren’t as robust. Still, the simplicity is usually worth it. > > My overall experience with Nutshell CRM has been excellent. It’s genuinely easy to use, which means I spend less time clicking around and more time selling. The interface is clean, modern, and intuitive, and I can see exactly where deals sit in the pipeline at a glance. Forecasting feels straightforward, not like a separate project, and the visibility it gives my team into next steps and momentum is a big win. It doesn’t feel bloated or overly complex, yet it covers what most teams actually need day to day. Honestly, it’s a hidden gem. ----- ### "Highly Recommended\!\!" — 5.0/5 > **Brittany** | *17 de dezembro de 2025* | Hospitais e Saúde | Recommendation rating: 10.0/10 > > **Vantagens**: Ease of use. Nutshell has been easy to use from day one. Reports are easy to run and Leads are easy to create and close/Win. It's easy to sort through many contacts and groups and the onboarding process was fantastic. My employer moved from an in-house CRM to Nutshell earlier this year. The transition team was supportive and helpful. No question was out of the question. We felt comfortable getting to know the program. The trial provided before our decision purchase was perfect, and all the items we added during the trial carried over into the live program. > > **Desvantagens**: My only complaint is that sometimes features change. This seems to be announced beforehand, and feedback is requested afterward. But I do wish some changes were optional rather than mandatory. > > Good from beginning to present\! The support options are fantastic, and the value for what we're paying annually is excellent. We're a small business, and I don't ever feel that the service we receive differs from big companies or those with large portfolios. I highly recommend Nutshell. ----- Page: 1 / 26\ Seguinte: [Next page](https://www.capterra.pt/software/144340/nutshell?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/144340/nutshell) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data