---
description: Tudo sobre Nutshell: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Nutshell - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Gestão de Contatos](/directory/30016/contact-management/software) > [Nutshell](/software/144340/nutshell)

# Nutshell

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> Suficientemente sofisticado para qualquer negócio, suficientemente simples para qualquer usuário, o Nutshell é um poderoso CRM que a equipe de vendas realmente ama.
> 
> Verdict: Rated **4.4/5** by 625 users. Top-rated for **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa Nutshell?

Equipes de vendas de pequenas empresas que precisam de uma plataforma de automação de vendas e CRM acessível e fácil de usar, que ajuda a fechar negócios e pode ser totalmente implementada em dias, não semanas.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.4/5** | 625 Avaliações |
| Praticidade | 4.4/5 | Based on overall reviews |
| Suporte ao cliente | 4.4/5 | Based on overall reviews |
| Relação qualidade/preço | 4.4/5 | Based on overall reviews |
| Recursos | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Nutshell
- **Location**: Ann Arbor, EUA
- **Founded**: 2009

## Commercial Context

- **Preço inicial**: 13,00 US$
- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular)
- **Idiomas**: inglês
- **Available Countries**: Alemanha, Austrália, Canadá, Espanha, Estados Unidos, Finlândia, França, Noruega, Reino Unido, Suécia

## Recursos

- A/B Testing
- Acesso para Celular
- Agendamento de campanhas
- Análise de dados de campanhas
- Armazenamento de documentos
- Arrastar e soltar
- Ações ativadas por eventos
- Banco de dados de contatos
- Banco de dados do cliente
- CAN-SPAM Compliance
- Campos personalizáveis
- Captura de leads
- Contatos compartilhados
- Distribuição de leads
- Editor de WYSIWYG
- Geração de leads
- Gerenciamento de contatos
- Gerenciamento de e-mails
- Gestão da atividade de vendas
- Gestão de assinantes
- Gestão de calendários
- Gestão de leads
- Gestão de modelos
- Gestão de tarefas
- Gestão do fluxo de trabalho
- Gestão do pipeline
- Gestão do pipeline de vendas
- Gestão territorial
- Importação/exportação de dados
- Indicadores de desempenho
- Lead Nurturing
- Marketing por e-mail
- Mobile Optimization
- Modelos de e-mails
- Orçamentos/estimativas
- Pesquisa e filtro
- Previsão de vendas
- Processamento de lotes
- Páginas de início/formulários web
- Qualificação de leads
- Rastreamento de cliques
- Rastreamento de e-mails
- Rastreamento de interações
- Relatórios de vendas
- Relatórios e análise de dados
- Relatórios personalizáveis
- Segmentação de clientes
- Segmentação de leads
- Sistema de calendário ou lembretes
- Third-Party Integrations

... and 7 more features

## Integrations (97 total)

- 123FormBuilder
- 3CX
- AWeber
- AccuCare
- ActiveCampaign
- Acuity Scheduling
- AdRoll
- Airtable
- Apollo.io
- Asana
- Basecamp
- BigCommerce
- Box
- Calendly
- CallHippo

... and 82 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Bate-papo

## Category

- [Software de Gestão de Contatos](https://www.capterra.pt/directory/30016/contact-management/software)

## Categorias relacionadas

- [Software de Gestão de Contatos](https://www.capterra.pt/directory/30016/contact-management/software)
- [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software)
- [Ferramentas de Email Marketing](https://www.capterra.pt/directory/30013/email-marketing/software)
- [Sistemas de Automação de Vendas](https://www.capterra.pt/directory/12/sales-force-automation/software)
- [Software CRM Online](https://www.capterra.pt/directory/30072/online-crm/software)

## Alternativas

1. [Bigin by Zoho CRM](https://www.capterra.pt/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews)
2. [HubSpot CRM](https://www.capterra.pt/software/152373/hubspot-crm) — 4.5/5 (4491 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.pt/software/61368/salesforce) — 4.4/5 (18812 reviews)
4. [Zoho CRM](https://www.capterra.pt/software/155928/zoho-crm) — 4.3/5 (7003 reviews)
5. [Kylas Sales CRM](https://www.capterra.pt/software/210630/kylas) — 4.8/5 (627 reviews)

## Avaliações

### "We love Nutshell\!" — 5.0/5

> **Michael** | *20 de agosto de 2026* | Impressão | Recommendation rating: 10.0/10
> 
> **Vantagens**: Nutshell is very user friendly and feature rich.  We love calling and recording through the system especially.
> 
> **Desvantagens**: We haven't really had a con as of yet, but i'm sure eventually one will develop. I will update my rating when that happens.
> 
> Overall, I couldn't be happier about going with Nutshell.  Their training and customer service has been wonderful as well.

-----

### "Phenomenal solution at a great price" — 5.0/5

> **Antonia** | *18 de agosto de 2026* | Roupa e moda | Recommendation rating: 10.0/10
> 
> **Vantagens**: Nutshell is a powerful and easy to use solution. It's super quick and easy to set up and use. It has all the CRM features our business needs and is a perfect solution for everything we wanted when we set out to evaluate different options. It's also 100% reliable and offers good and fast customer service. Their marketing and analytics features are great and easy to use and we dropped our newsletter service and moved everything over. In the last year or so they added a ton of new features that we're considering - SMS, AI, invoicing, chat agents, and IG/FB/WhatsApp integration. Extraordinarily high value for the price and a perfect solution for our business.
> 
> **Desvantagens**: I wish it was slightly more integrated with our email so we don't need to manage 100% of it in a separate window. It's easy when my assistant does it, but me manually updating all the leads is time consuming.
> 
> Love it and highly recommend. The design is easy on the eye and intuitive, packed with tons of features and great analytics. They recently built out a suit of new features for prospecting, sales and customer service and they keep adding stuff to it.

-----

### "You pay for what you get...." — 2.0/5

> **Jessica** | *17 de dezembro de 2025* | E-Learning | Recommendation rating: 3.0/10
> 
> **Vantagens**: It's cost effective and gets the job done. Does integrate well with other platforms as well for a more streamline use.
> 
> **Desvantagens**: It does not pick up on duplicate accounts within the system well and in results causes a lot of time wasted.
> 
> It's been - interesting. Their random updates without warning... the freezing, the timeout pages. It can be a headache.

-----

### "Getting better, not the best yet" — 4.0/5

> **Connor** | *24 de agosto de 2026* | Construção | Recommendation rating: 7.0/10
> 
> **Vantagens**: The UI and data organization are clean and modern, easy to use compared to other CRMs. The new integrations and upcoming development roadmap is encouraging as well
> 
> **Desvantagens**: The reporting features are not easy to use when tracking specific product codes. It's odd that a CRM built for retail cannot run a report on one product code without other data entering in.
> 
> I've worked in Nutshell for 4 years now. It has come a long way since I started with it. The development and roadmap is very encouraging, though we do miss having a dedicated support agent when we needed guidance. Now it looks like we have to increase our subscription to talk with a human instead of the AI bot

-----

### "Fantastic CRM Software 10/10" — 5.0/5

> **Marcus** | *21 de fevereiro de 2026* | Serviços a indivíduos e famílias | Recommendation rating: 10.0/10
> 
> **Vantagens**: Nutshell is adding AI in a way that truly makes sense - especially with automatic transcripts and call logging. It’s not just a gimmick; it’s practical, accurate, and incredibly helpful. Being able to search transcripts, review summaries, and see calls automatically logged gives me confidence that every interaction is documented properly. It’s modern CRM done right.
> 
> **Desvantagens**: If I was being a bit picky, I’d say I sometimes wish I could customise the transcript formatting just a little more - maybe adjust spacing or highlight sections differently. But that’s genuinely nit-picking, because the feature itself works flawlessly.
> 
> What I love most about Nutshell is the interface - it’s clean, intuitive, and genuinely easy to use. From the moment I logged in, everything felt logical and straightforward, without the overwhelm that comes with many other CRMs. I was able to get fully set up in less than a day, which says a lot about how well it’s designed. There’s no steep learning curve, no endless tutorials required - just a system that makes sense straight away. It allows me to focus on running my business rather than figuring out software, and that simplicity is what really sets it apart.

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## Links

- [View on Capterra](https://www.capterra.pt/software/144340/nutshell)

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