--- description: Tudo sobre Atera: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Atera - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software MSP](/directory/30921/msp/software) > [Atera](/software/144309/atera) # Atera Canonical: https://www.capterra.pt/software/144309/atera Page: 1 / 19\ Seguinte: [Next page](https://www.capterra.pt/software/144309/atera?page=2) > O Atera é um software de RMM completo para MSPs e profissionais de TI. Custo fixo com dispositivos ilimitados: simples assim. Experimente gratuitamente. > > Verdict: Rated **4.5/5** by 446 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Atera? Os clientes são fornecedores de serviços gerenciados de todos os tamanhos. O Atera reúne todos os seus MSPs. Menos problemas, mais controle e uma estratégia de MSP que realmente funciona. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.5/5** | 446 Avaliações | | Praticidade | 4.6/5 | Based on overall reviews | | Suporte ao cliente | 4.5/5 | Based on overall reviews | | Relação qualidade/preço | 4.6/5 | Based on overall reviews | | Recursos | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Atera - **Location**: Tel Aviv, Israel - **Founded**: 2011 ## Commercial Context - **Preço inicial**: 129,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, espanhol, francês, inglês, italiano, português do Brasil - **Available Countries**: Alemanha, Argentina, Austrália, Brasil, Bélgica, Canadá, China, Dinamarca, Espanha, Estados Unidos, Estónia, França, Hong Kong, RAE da China, Irlanda, Israel, Itália, Japão, Lituânia, México, Noruega and 9 more ## Recursos - Acesso remoto e monitoramento - Acesso sem supervisão - Alerta em tempo real - Alertas/notificações - Alerts/Escalation - Análise de rede - Backup e recuperação - Banco de dados do cliente - Bate-papo/Mensagens instantâneas - Cobrança e faturamento - Compartilhamento de arquivos - Compartilhamento de tela - Comunicação multicanal - Controle de horas e despesas - Controle e acesso remoto - Controles/permissões de acesso - Digitalização automática - Gerenciamento da implantação - Gerenciamento de configuração - Gerenciamento de correções - Gerente de linha de base - Gestão da base de conhecimento - Gestão de auditorias - Gestão de conformidade - Gestão de edição - Gestão de estoques - Gestão de incidentes - Gestão de lançamento - Gestão de políticas - Gestão de toda a rede - Gestão de tíquetes - Gestão do SLA (acordo do nível de serviço) - Gestão do conhecimento - Gestão do fluxo de trabalho - Implantação Automática de Atualizações - Importação/exportação de dados - Monitoramento do desempenho - Monitoramento remoto e gestão - Monitoração da largura de banda - Painel - Painel de atividades - Para MSPs (Serviços gerenciados) - Portal de autoatendimento - Rastreamento de recursos - Real-Time Data - Real-Time Monitoring - Registros de eventos - Relatórios de TI - Scanner de vulnerabilidades - Suporte do cliente ... and 30 more features ## Integrations (22 total) - Acronis Cyber Backup - AnyDesk - Bitdefender GravityZone - Chocolatey - Cisco Duo - Domotz - Emsisoft Business Security - Google Calendar - IRONSCALES - IT Glue - Keeper Security - LogMeIn Miradore - Ninite Pro - Okta - OpenText Core DNS Protection ... and 7 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Assistência 24/7 - Bate-papo ## Category - [Software MSP](https://www.capterra.pt/directory/30921/msp/software) ## Categorias relacionadas - [Software MSP](https://www.capterra.pt/directory/30921/msp/software) - [Ferramentas de TI](https://www.capterra.pt/directory/10001/it-management/software) - [Software de Gestão de Patches Informáticos](https://www.capterra.pt/directory/10017/patch-management/software) - [Programas de Serviço de TI](https://www.capterra.pt/directory/30672/it-service/software) - [Software de Automatização de Serviços Profissionais](https://www.capterra.pt/directory/16/professional-services-automation/software) ## Alternativas 1. 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[PDQ Deploy & Inventory](https://www.capterra.pt/software/174535/pdq-deploy) — 4.8/5 (341 reviews) ## Avaliações ### "Amplifying and Tailoring Remote Monitoring and Management with Atera." — 5.0/5 > **Sydney** | *17 de setembro de 2024* | Serviços e tecnologia da informação | Recommendation rating: 9.0/10 > > **Vantagens**: Atera uses AI technology to automate and streamline IT operations thus saving time and eliminating manual work and repetitive tasks.Atera enhances real-time monitoring and management of remote devices.Atera offers excellent remote IT support thus making it simple to resolve technical issues.Finally, it is simple to access and control remote devices securely and quickly with Atera. > > **Desvantagens**: I have encountered anything that is worth mentioning as dislike with Atera. > > I'm glad that it is simple to use Atera without any hassles.Again, Atera provides ticketing and helpdesk feature thus making it fast to respond and resolve issues. ----- ### "Atera is good enough for what I pay I guess." — 4.0/5 > **Alison** | *14 de janeiro de 2026* | Publicidade e marketing | Recommendation rating: 8.0/10 > > **Vantagens**: What I like best about Atera is that it is cost-effective for a one-man shop such as myself because I cannot afford the larger enterprises systems. The scripting generally functions properly and the lightweight nature of the agent makes it possible for me to install it on my client's older computers, which they will not upgrade. Atera gives me the opportunity to maintain low overhead costs; I did find the automation function worked as expected and didn't crash the entire dashboard. > > **Desvantagens**: What I dislike most about Atera is that there are too many clicks required to simply initiate a remote connection. To get into the machine I first must choose the computer, then click the "connect" button, then click an additional pop-up to enter the remote desktop, which is frustrating when I'm under a deadline. I've found support for Atera to be extremely slow to respond. I submitted a ticket regarding a script that would not run and when their response came back weeks later, I had either fixed it myself or given up. In addition, the file transfer functionality within Atera is lacking in that I wish to send a file without initiating a full remote session and thus disturbing the user. > > Atera solves the problem of needing to physically visit each site to patch the operating system. As well, Atera is saving me money due to its no-charge per-agent model. I can manage the chaos of my clients' networks without the need to hire another technician which will help save me money. Lastly, Atera prevents me from having to explain to my clients why they should run updates and instead I simply force those updates to run in the background. ----- ### "The Best Cloud-based IT Management System for Remote Monitoring System" — 3.0/5 > **David** | *23 de janeiro de 2025* | Fabricação elétrica/eletrônica | Recommendation rating: 8.0/10 > > **Vantagens**: Atera integrates critical Information Technology management tools such as helpdesk, Remote Monitoring Management into a single, unified platform. This helps remove the need to manage numerous independent systems, simplifies workflows, and boosts overall productivity. > > **Desvantagens**: Atera has less customization choices since this can be disadvantages for organizations with extremely specific procures or reporting requirement. > > Atera is a robust and popular Information technology management platform, and is well suited for both small and medium sized managed service providers and internal business departments. ----- ### "Superb real time monitoring tool and asset managment" — 5.0/5 > **Wasek** | *4 de agosto de 2025* | Serviços e tecnologia da informação | Recommendation rating: 8.0/10 > > **Vantagens**: Brilliant asset monitoring which includes statistics, alerts and remote control capabilities. Easy to manage devices and organise by clients. Clean user interface and easy to deploy. This helped improve my workflow. > > **Desvantagens**: Patch management for third party apps were not available unless installed via Atera. When generating reports the presentation was not the cleanest but did contain necessary information. Sometimes the platform would be slow to load. > > Positive experience managing client devices and servers. Patch management for OS updates were done automatically as well as creating scripts which could be push automatically or a click of a button. When first using the platform it takes a while to learn as it is very feature rich. ----- ### "Simple IT platform that supports ESG tracking" — 4.0/5 > **James** | *4 de dezembro de 2025* | Suprimentos e equipamentos para empresas | Recommendation rating: 10.0/10 > > **Vantagens**: Atera centralizes device and ticket information, which makes audit prep much smoother. The automation features save time, and the pricing is predictable as the team grows. > > **Desvantagens**: Reporting is basic, so I often exported data for deeper ESG analysis. Some advanced features require paid add-ons. > > Atera helped me pull together IT asset data, support tickets, and system activity in one place, which made it easier to prepare internal reports and track progress on compliance tasks. The automation tools cut down manual work, and the platform is easy for teams to use without long training. ----- Page: 1 / 19\ Seguinte: [Next page](https://www.capterra.pt/software/144309/atera?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/144309/atera) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data