--- description: Tudo sobre Atera: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Atera - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [AI IT Agents](/directory/34833/ai-it-agents/software) > [Atera](/software/144309/atera) # Atera Canonical: https://www.capterra.pt/software/144309/atera Page: 1 / 19\ Seguinte: [Next page](https://www.capterra.pt/software/144309/atera?page=2) > O Atera é um software de RMM completo para MSPs e profissionais de TI. Custo fixo com dispositivos ilimitados: simples assim. Experimente gratuitamente. > > Verdict: Rated **4.5/5** by 453 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Atera? Os clientes são fornecedores de serviços gerenciados de todos os tamanhos. O Atera reúne todos os seus MSPs. Menos problemas, mais controle e uma estratégia de MSP que realmente funciona. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.5/5** | 453 Avaliações | | Praticidade | 4.6/5 | Based on overall reviews | | Suporte ao cliente | 4.5/5 | Based on overall reviews | | Relação qualidade/preço | 4.6/5 | Based on overall reviews | | Recursos | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Atera - **Location**: Tel Aviv, Israel - **Founded**: 2011 ## Commercial Context - **Preço inicial**: 129,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, espanhol, francês, inglês, italiano, português do Brasil - **Available Countries**: Alemanha, Argentina, Austrália, Brasil, Bélgica, Canadá, China, Dinamarca, Espanha, Estados Unidos, Estónia, França, Hong Kong, RAE da China, Irlanda, Israel, Itália, Japão, Lituânia, México, Noruega and 9 more ## Recursos - Acesso remoto e monitoramento - Acesso sem supervisão - Agendamento de manutenção - Alertas/notificações - Alerts/Escalation - Backup e recuperação - Banco de dados do cliente - Bate-papo/Mensagens instantâneas - Cobrança e faturamento - Compartilhamento de arquivos - Compartilhamento de tela - Comunicação multicanal - Controle de horas e despesas - Controle e acesso remoto - Controles/permissões de acesso - Digitalização automática - Ferramentas de colaboração - Gerenciamento da implantação - Gerenciamento de configuração - Gerenciamento de correções - Gestão da base de conhecimento - Gestão de ativos de TI - Gestão de auditorias - Gestão de edição - Gestão de incidentes - Gestão de lançamento - Gestão de toda a rede - Gestão de tíquetes - Gestão do SLA (acordo do nível de serviço) - Gestão do conhecimento - Gestão do fluxo de trabalho - Implantação Automática de Atualizações - Importação/exportação de dados - Indicadores de desempenho - Monitoramento - Monitoramento do desempenho - Monitoramento remoto e gestão - Painel - Painel de atividades - Para MSPs (Serviços gerenciados) - Portal de autoatendimento - Rastreamento de recursos - Real-Time Data - Real-Time Monitoring - Registros de eventos - Relatórios de TI - Remote Update/Installation - Scanner de vulnerabilidades - Suporte do cliente - Third-Party Integrations ... and 33 more features ## Integrations (21 total) - AnyDesk - Bitdefender GravityZone - Chocolatey - Cisco Duo - Domotz - Emsisoft Business Security - Google Calendar - IRONSCALES - IT Glue - Keeper Security - LogMeIn Miradore - Ninite Pro - Okta - OpenText Core DNS Protection - QuickBooks Desktop ... and 6 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Assistência 24/7 - Bate-papo ## Category - [AI IT Agents](https://www.capterra.pt/directory/34833/ai-it-agents/software) ## Categorias relacionadas - [AI IT Agents](https://www.capterra.pt/directory/34833/ai-it-agents/software) - [Software MSP](https://www.capterra.pt/directory/30921/msp/software) - [Ferramentas de TI](https://www.capterra.pt/directory/10001/it-management/software) - [Software de Gestão de Patches Informáticos](https://www.capterra.pt/directory/10017/patch-management/software) - [Programas de Serviço de TI](https://www.capterra.pt/directory/30672/it-service/software) ## Alternativas 1. [ManageEngine Endpoint Central](https://www.capterra.pt/software/170018/manageengine-desktop-central) — 4.6/5 (1822 reviews) 2. [Action1](https://www.capterra.pt/software/180609/action1-rmm) — 4.9/5 (238 reviews) 3. [NinjaOne](https://www.capterra.pt/software/165889/ninjaone) — 4.7/5 (296 reviews) 4. [Pulseway](https://www.capterra.pt/software/141792/pulseway) — 4.7/5 (310 reviews) 5. [N-central](https://www.capterra.pt/software/13803/n-central) — 4.2/5 (253 reviews) ## Avaliações ### "A leading per tech licenced RMM" — 5.0/5 > **Kelly** | *4 de junho de 2024* | Segurança de rede e informática | Recommendation rating: 10.0/10 > > **Vantagens**: I like it being all in one place and intuitive to use. The new addition of AI to help with tickets is great built-in support for remote. Makes it easier to connect clients. > > **Desvantagens**: The inability to add month-to-month Technicians is if you’re on a yearly commit > > We’ve had a great experience with a terror and a happy that we switched to them. We’ve rolled our ticketing system into theirs as well, so that everything’s in one spot for tracking and reporting back to our clients. It’s been a great for our organization highly recommend it. ----- ### "Atera is good enough for what I pay I guess." — 4.0/5 > **Alison** | *14 de janeiro de 2026* | Publicidade e marketing | Recommendation rating: 8.0/10 > > **Vantagens**: What I like best about Atera is that it is cost-effective for a one-man shop such as myself because I cannot afford the larger enterprises systems. The scripting generally functions properly and the lightweight nature of the agent makes it possible for me to install it on my client's older computers, which they will not upgrade. Atera gives me the opportunity to maintain low overhead costs; I did find the automation function worked as expected and didn't crash the entire dashboard. > > **Desvantagens**: What I dislike most about Atera is that there are too many clicks required to simply initiate a remote connection. To get into the machine I first must choose the computer, then click the "connect" button, then click an additional pop-up to enter the remote desktop, which is frustrating when I'm under a deadline. I've found support for Atera to be extremely slow to respond. I submitted a ticket regarding a script that would not run and when their response came back weeks later, I had either fixed it myself or given up. In addition, the file transfer functionality within Atera is lacking in that I wish to send a file without initiating a full remote session and thus disturbing the user. > > Atera solves the problem of needing to physically visit each site to patch the operating system. As well, Atera is saving me money due to its no-charge per-agent model. I can manage the chaos of my clients' networks without the need to hire another technician which will help save me money. Lastly, Atera prevents me from having to explain to my clients why they should run updates and instead I simply force those updates to run in the background. ----- ### "Decent product, but remote access needs improvement" — 3.0/5 > **Kian** | *8 de junho de 2026* | Serviços e tecnologia da informação | Recommendation rating: 5.0/10 > > **Vantagens**: Atera is fairly easy to navigate and has a decent layout for ticket management, patch management, and keeping devices organised. It gives you the main tools you need in one place, and for basic day-to-day IT support it can be useful. > > **Desvantagens**: The product feels quite average overall. The biggest issue for me is the remote access software, which can be unreliable at times. Connections are not always smooth, performance can feel slow, and it can make supporting users more frustrating than it should be. Some areas also feel like they need more polish. > > My overall experience with Atera has been okay, but not amazing. It does the basics and can help with ticketing, monitoring, and patch management, but the remote software lets it down. For the price, I would expect a smoother and more reliable experience. It is usable, but there is definitely room for improvement. ----- ### "Superb real time monitoring tool and asset managment" — 5.0/5 > **Wasek** | *4 de agosto de 2025* | Serviços e tecnologia da informação | Recommendation rating: 8.0/10 > > **Vantagens**: Brilliant asset monitoring which includes statistics, alerts and remote control capabilities. Easy to manage devices and organise by clients. Clean user interface and easy to deploy. This helped improve my workflow. > > **Desvantagens**: Patch management for third party apps were not available unless installed via Atera. When generating reports the presentation was not the cleanest but did contain necessary information. Sometimes the platform would be slow to load. > > Positive experience managing client devices and servers. Patch management for OS updates were done automatically as well as creating scripts which could be push automatically or a click of a button. When first using the platform it takes a while to learn as it is very feature rich. ----- ### "Simple IT platform that supports ESG tracking" — 4.0/5 > **James** | *4 de dezembro de 2025* | Suprimentos e equipamentos para empresas | Recommendation rating: 10.0/10 > > **Vantagens**: Atera centralizes device and ticket information, which makes audit prep much smoother. The automation features save time, and the pricing is predictable as the team grows. > > **Desvantagens**: Reporting is basic, so I often exported data for deeper ESG analysis. Some advanced features require paid add-ons. > > Atera helped me pull together IT asset data, support tickets, and system activity in one place, which made it easier to prepare internal reports and track progress on compliance tasks. The automation tools cut down manual work, and the platform is easy for teams to use without long training. ----- Page: 1 / 19\ Seguinte: [Next page](https://www.capterra.pt/software/144309/atera?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/144309/atera) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data