--- description: Tudo sobre Little Hotelier: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Little Hotelier - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Gestão Hoteleira](/directory/20031/hospitality-property-management/software) > [Little Hotelier](/software/144307/little-hotelier) # Little Hotelier Canonical: https://www.capterra.pt/software/144307/little-hotelier Page: 1 / 11\ Seguinte: [Next page](https://www.capterra.pt/software/144307/little-hotelier?page=2) > Uma solução tudo-em-um e baseada na nuvem para pequenos negócios de pousadas, casas de hóspedes e pequenos hotéis. > > Verdict: Rated **4.1/5** by 236 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Little Hotelier? Especificamente pensado, desenvolvido e construído para pousadas, casas de hóspedes e pequenos hotéis. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.1/5** | 236 Avaliações | | Praticidade | 4.1/5 | Based on overall reviews | | Suporte ao cliente | 4.0/5 | Based on overall reviews | | Relação qualidade/preço | 3.9/5 | Based on overall reviews | | Recursos | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: SiteMinder - **Location**: Sydney, NSW, Austrália - **Founded**: 2012 ## Commercial Context - **Preço inicial**: 109,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200 - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, espanhol, indonésio, inglês, italiano, português, tailandês - **Available Countries**: Alemanha, Argentina, Austrália, Brasil, Canadá, Espanha, Estados Unidos, Filipinas, Indonésia, Irlanda, Itália, Malásia, México, Nova Zelândia, Portugal, Reino Unido, Singapura, Tailândia ## Recursos - Análise de dados dos canais - CRM - Comunicação com hóspedes - Controle de estoque - For Hostel/Dorm Managers - Formação dinâmica de preços - Gerenciamento de multicanal - Gestão da recepção - Gestão de calendários - Gestão de canais - Gestão de estoques - Gestão de imóveis - Gestão de inscrições - Gestão de parceiros - Gestão de pedidos - Gestão de promoções - Gestão de reservas - Gestão de reservas - Gestão de tarefas domésticas - Gestão de taxas - Integração de GDS/OTA - Inventário de salas - Observações da reserva - Painel de atividades - Ponto de vendas (PDV) - Processamento de pagamentos - Relatórios e análise de dados - Relatórios e estatística - Reservas em grupo - Reservas online - Self Check-In/Check-Out - Suporte do cliente - Third-Party Integrations ## Integrations (9 total) - Akia - Duve - GuestTouch - LoungeUp - PayPal - Pricepoint - RoomPriceGenie - Vikey - happyhotel ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Gestão Hoteleira](https://www.capterra.pt/directory/20031/hospitality-property-management/software) ## Categorias relacionadas - [Software de Gestão Hoteleira](https://www.capterra.pt/directory/20031/hospitality-property-management/software) - [Software de Aluguel para Férias](https://www.capterra.pt/directory/30616/vacation-rental/software) - [Software de Gestão de Pousada](https://www.capterra.pt/directory/31457/hostel-management/software) - [Sistemas de Reservas](https://www.capterra.pt/directory/20032/reservations/software) - [Sistemas PMS para Hotel](https://www.capterra.pt/directory/31615/hotel-channel-management/software) ## Alternativas 1. [Cloudbeds](https://www.capterra.pt/software/158839/cloudbeds) — 4.3/5 (349 reviews) 2. [Guesty](https://www.capterra.pt/software/159377/guesty) — 4.4/5 (485 reviews) 3. [Hostaway](https://www.capterra.pt/software/152433/hostaway) — 4.8/5 (1623 reviews) 4. [Lodgify](https://www.capterra.pt/software/131924/lodgify) — 4.5/5 (1311 reviews) 5. [Amenitiz](https://www.capterra.pt/software/183836/amenitiz) — 4.3/5 (254 reviews) ## Avaliações ### "Satisfeito" — 4.0/5 > **Bemilton** | *18 de julho de 2026* | Ócio, viagens e turismo | Recommendation rating: 9.0/10 > > **Vantagens**: Gostei muito do atendimento ( 5 estrelas)...muito eficiente e sinceramente é sempre um dos melhores. Obrigado > > **Desvantagens**: A forma como serviço foi suspenso, se calhar podem ter como melhorar, se calhar por fazer aparecer uma notificação sobre o pagamento em falta como fazem com outras informações > > Muito boa, um bom programa, simples e facil de usar...mas o lado mais forte é sempre o vosso recurso humano como neste caso o \[conteúdo sensível escondido\] ----- ### "A practical all-in-one system for small properties" — 5.0/5 > **Phanphop** | *19 de julho de 2026* | Hotelaria | Recommendation rating: 8.0/10 > > **Vantagens**: Simple to use and convenient for managing reservations, availability, rates, and multiple booking channels in one place. > > **Desvantagens**: Some features, reports, and account settings could be more flexible, intuitive, and easier to navigate. > > A practical system for managing a small property. It covers the essential daily tasks well, and the support team is helpful when issues arise. ----- ### "Big help from Little Hotelier" — 5.0/5 > **Adrian** | *12 de julho de 2026* | Hotelaria | Recommendation rating: 10.0/10 > > **Vantagens**: Very good customer support... and even the chatbot is exceptionally intelligent. Today, \[sensitive content hidden\] nailed an issue we were having with clear, well illustrated support. They really are good. The overall service is clean and while it could be a little more simple, its well explained when you hit a barrier. > > **Desvantagens**: The phone app could have a little more functionality. Some glitches remain with sending confirmation emails etc > > Overall, leagues ahead of the last booking system we used. The cleanliness of the engine back office is excellent. Little foibles around automated communication could probably be cleared up if I simply took time to explain issues to support, however everyone is too busy in the season to do this. Would be great to have further functionality on the phone app but that's not a dealbreaker... ----- ### "Misbilling and repeated false promises, include fake confirmations, of refunds" — 1.0/5 > **Dean** | *6 de agosto de 2026* | Hotelaria | Recommendation rating: 0.0/10 > > **Vantagens**: Served the basic needs of a small property. However given the unresponsive support team, this is not the cost effective option I would recommend > > **Desvantagens**: Customer support ghosts you, leaves you to bots and overseas staff with no context so you can start from scratch. This was most frsutrating when there was misbilling and repeated false promises, include fake confirmations, of a refund to make us whole. LH has still not reversed the overcharge and it's been 2 months. > > After years of using LH, which served our basic needs (we had little to no support requests), the worst I've expeinced in the hotel/vacation rental software business - and we have numerous tech stacks in different markets. I don't know if the team has hollowed out and SiteMinder is no longer investing anything into LH, but it is just bad. I would strongly reconsider any decision to use them. The issues started on renewal, when a sales manager agreed to send back a better proposal when we spoke a week prior to the auto renewal. I told him that I would not renew at the existing rate, and to turn off my auto-renewal, which he confirmed. I thankfully took detailed notes of the call and identifying info. I never heard back from him and my numerous calls and emails went unanswered. I then received and auomated email that the subscription was autorenewed. I then called it in and spoke to \[sensitive content hidden\] , Senior Customer Success Advisor. She reviewed the info and agreed that the past rep did not action what was agreed to. She provided the new rate and assured me that the refund would be processed and that my account was removed from auto renewal. It has now been 2 months, and we still have not received the received and \[sensitive content hidden\] has not replied to a 6 weeks of requests for updates. We received 2 emails from general support with "confirmations" it was processed, only to now hear it could not be processed at all due to "internal issues". We will now have no choice but to involve our bank, or send a demand letter. I can no longer believe that this is simply administrative error; it's hard to belive there are companies that still exist with this model of overcharging, promising refunds to keep a customer (even providing an updated contract with the refund amount) and then never promising it or responding. Support Case: \[sensitive content hidden\] ----- ### "Easy to use, value of money" — 5.0/5 > **Ingrida** | *3 de julho de 2026* | Hotelaria | Recommendation rating: 10.0/10 > > **Vantagens**: Can log in any device where I am, change, book, cancel bookings. Daily reports revenue and money flow. > > **Desvantagens**: More than one file of the same guest information. I would like to log guest name and retrieve all notes. > > It is easy to use. Easy to integrate with accounting system Xero. Secure website. Can build own website in the same system. Good customer support. ----- Page: 1 / 11\ Seguinte: [Next page](https://www.capterra.pt/software/144307/little-hotelier?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/144307/little-hotelier) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data