--- description: Tudo sobre Device42: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Device42 - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Gestão de Ativos de TI](/directory/30077/it-asset-management/software) > [Device42](/software/144214/device42) # Device42 Canonical: https://www.capterra.pt/software/144214/device42 Page: 1 / 5\ Seguinte: [Next page](https://www.capterra.pt/software/144214/device42?page=2) > Software ITAM: acompanhe o ciclo de vida completo do seu ativo de hardware e software, licenças, contratos, certificados, lembretes de renovação e muito mais\! > > Verdict: Rated **4.8/5** by 82 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Device42? Centros de dados com mais de 185 metros quadrados e mais de cem dispositivos são candidatos iniciantes para o Device42. O Device42 é dimensionado para centenas de milhares de dispositivos também. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.8/5** | 82 Avaliações | | Praticidade | 4.7/5 | Based on overall reviews | | Suporte ao cliente | 4.8/5 | Based on overall reviews | | Relação qualidade/preço | 4.7/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Freshworks - **Location**: San Mateo, EUA - **Founded**: 2011 ## Commercial Context - **Preço inicial**: 20,00 US$ - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Windows (local), Linux (local) - **Idiomas**: inglês - **Available Countries**: Alemanha, Austrália, Brasil, Canadá, China, Dinamarca, Emirados Árabes Unidos, Estados Unidos, França, Hong Kong, RAE da China, Irlanda, Itália, Japão, México, Noruega, Nova Zelândia, Países Baixos, Reino Unido, Singapura, Suécia and 3 more ## Recursos - API - Agendamento de manutenção - Alertas/notificações - Arrastar e soltar - Asset Lifecycle Management - Auditoria de problemas - Configuration Management Database (CMDB) - Controle e acesso remoto - Controles/permissões de acesso - Códigos/ícones com cores - Descoberta automática de dispositivos - Exportação de mapas - Gerenciamento de configuração - Gerenciamento de correções - Gestão de ativos de TI - Gestão de auditorias - Gestão de capacidades - Gestão de conformidade - Gestão de contratos e licenças - Gestão de estoques - Gestão de fornecedores - Gestão de licenças - Gestão de mudanças - Gestão do SLA (acordo do nível de serviço) - Mapeamento baseado na localização - Mapeamento de relacionamentos - Mapeamento hierárquico - Monitoramento do desempenho - Monitoramento do servidor - Painel - Planejamento de mudanças - Rastreamento de conformidade - Rastreamento de recursos - Rastreamento do custo - Real-Time Monitoring - Real-Time Notifications - Registro de auditoria - Relatórios de TI - Relatórios e análise de dados - Suporte do cliente - Visualização de dados ## Integrations (6 total) - Chef Enterprise Automation Stack - Confluence - Jira - ServiceNow - Zapier - Zendesk Suite ## Opções de suporte - Suporte por telefone - Bate-papo ## Category - [Software de Gestão de Ativos de TI](https://www.capterra.pt/directory/30077/it-asset-management/software) ## Categorias relacionadas - [Software de Gestão de Ativos de TI](https://www.capterra.pt/directory/30077/it-asset-management/software) - [Software para Data Center](https://www.capterra.pt/directory/10054/data-center-management/software) - [Software CMDB](https://www.capterra.pt/directory/30959/cmdb/software) - [Ferramentas de TI](https://www.capterra.pt/directory/10001/it-management/software) - [Software para Mapeamento de Rede](https://www.capterra.pt/directory/30978/network-mapping/software) ## Alternativas 1. [Freshservice](https://www.capterra.pt/software/132997/freshservice) — 4.5/5 (751 reviews) 2. [ACMP Suite](https://www.capterra.pt/software/175522/acmp-inventory) — 4.5/5 (173 reviews) 3. [PDQ Deploy & Inventory](https://www.capterra.pt/software/174535/pdq-deploy) — 4.8/5 (341 reviews) 4. [ServiceNow](https://www.capterra.pt/software/152871/servicenow) — 4.5/5 (350 reviews) 5. [ITM IT Asset Management](https://www.capterra.pt/software/148102/asset-management) — 5.0/5 (40 reviews) ## Avaliações ### "Device42 give you great insights and control over your infrastruccture." — 5.0/5 > **Geraldo** | *28 de setembro de 2022* | Serviços financeiros | Recommendation rating: 10.0/10 > > **Vantagens**: It's easy to set-up and get up-and-running in days with a close-to-perfect coverage > > **Desvantagens**: It can be overwhelming for some folks, but the customer success team is great in covering that. > > From stale spreadsheet, to scripted google sheets to Device42 was a journey that we took and now we're happy that these days are over. Device42 provide a great deal of visibility and help us in many process throughout the org. ----- ### "A Valuable CMDB Tool for Asset Discovery and Management" — 4.0/5 > **Ifediora** | *25 de maio de 2026* | Gestão da educação | Recommendation rating: 9.0/10 > > **Vantagens**: What I like most about Device42 is its strong automated discovery, accurate CMDB visibility, and clear dependency mapping. It helps reduce manual effort by automatically discovering infrastructure assets and relationships, while giving IT teams a centralized view of on-prem and cloud environments. Its ease of use, visualization, asset management, and integration capabilities make it especially valuable for maintaining an accurate CMDB and supporting operational decision-making. > > **Desvantagens**: A few. Given that it is a relatively new tool in the market, there are capabilities it does not have, like under the Device Ignore Rules feature, there is no option to exclude devices based on their aliases. Sometimes, it takes a while for a much-needed feature to be introduced. > > Overall, my experience with Device42 as a CMDB tool has been excellent. I believe my organization is getting great value for money compared to other costly CMDB tools available on the market. ----- ### "Admittedly I have little experience with this software" — 3.0/5 > **Avaliador Verificado** | *10 de abril de 2018* | Software | Recommendation rating: 5.0/10 > > **Vantagens**: They had some interesting features, i like the rest API and the link to Jira. They did seem very strong in the integration department. > > **Desvantagens**: The overall interface was not what we hoped for. It was difficult for us to find something and all the relationships that were important to us in an efficient manner. Too many click through steps. We were looking for a more complete CI picture. > > We never went past the review process. It just wasn't bringing what we needed to move forward. I ----- ### "Rack and data center visualization made infrastructure management far more practical" — 5.0/5 > **Prasad** | *2 de julho de 2026* | Software | Recommendation rating: 8.0/10 > > **Vantagens**: Before using Device42, locating equipment inside our data center often meant checking multiple documents or physically verifying rack positions. The visual rack layouts gave our infrastructure team an accurate view of device placement, power usage, and available capacity. Planning new deployments and troubleshooting hardware issues became much faster because everything was documented in one place. > > **Desvantagens**: The visualization is highly detailed, but navigating large environments with hundreds of racks can become overwhelming. More customization options for filtering and simplifying complex views would improve the overall experience. ----- ### "reliable CMDB that brought consistency to our IT operations" — 4.0/5 > **Mitali** | *2 de julho de 2026* | Software | Recommendation rating: 10.0/10 > > **Vantagens**: Maintaining an accurate CMDB had always been a challenge for us, but Device42 made it much easier to keep configuration items and their relationships updated. Having a trustworthy source of infrastructure information improved incident investigations, change planning, and internal audits, reducing the time spent validating data manually. > > **Desvantagens**: The platform offers extensive CMDB capabilities, but organizations without a well-defined asset management process may need additional time to establish governance before they see the full value of the solution. ----- Page: 1 / 5\ Seguinte: [Next page](https://www.capterra.pt/software/144214/device42?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/144214/device42) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data