---
description: Tudo sobre Sumac: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Sumac - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Angariação de Fundos](/directory/20047/fundraising/software) > [Sumac](/software/144095/sumac)

# Sumac

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> Gerencie toda a organização sem fins lucrativos com um único sistema de gestão do relacionamento com o cliente (CRM na sigla em inglês). Obtenha toda a funcionalidade necessária, além de páginas da internet para doação e email marketing integrado.
> 
> Verdict: Rated **4.4/5** by 132 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Sumac?

Soluções disponíveis para todos os tipos de ONGs.
\* Grandes, médias, pequenas.
\* Serviços humanos, artes e cultura, organizações de saúde, educação, meio ambiente e serviços de cuidados com os animais.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.4/5** | 132 Avaliações |
| Praticidade | 4.2/5 | Based on overall reviews |
| Suporte ao cliente | 4.7/5 | Based on overall reviews |
| Relação qualidade/preço | 4.3/5 | Based on overall reviews |
| Recursos | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Societ
- **Founded**: 2004

## Commercial Context

- **Preço inicial**: 109,00 US$
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local)
- **Idiomas**: inglês
- **Available Countries**: Argentina, Bolívia, Brasil, Canadá, Chile, Colômbia, Equador, Estados Unidos, Guiana, Guiana Francesa, Ilhas Falkland, Paraguai, Peru, Reino Unido, Suriname, Uruguai, Venezuela

## Recursos

- Acesso para Celular
- Administração de website
- Agendamento
- Banco de dados de associados
- CRM
- Cobrança e faturamento
- Comunicação com associados
- Controle de horas
- Diretório de associados
- Doações online
- Doações por celular
- Doações recorrentes
- Ferramentas de colaboração
- Geração de relatórios financeiros
- Gerenciamento de aplicativos
- Gerenciamento de contatos
- Gerenciamento de documentos
- Gestão da comunicação
- Gestão de arrecadação de fundos
- Gestão de associação
- Gestão de campanhas
- Gestão de clientes
- Gestão de compromissos
- Gestão de compromissos
- Gestão de doadores
- Gestão de dívidas
- Gestão de eventos
- Gestão de ex-alunos
- Gestão de formulários
- Gestão de inscrições
- Gestão de programas
- Gestão de recibos
- Gestão de recomendações
- Gestão de subvenções
- Gestão de voluntariado
- Goal Setting/Tracking
- Lembretes
- Marketing por e-mail
- Notas de caso
- Portal de autoatendimento
- Portal do associado
- Processamento de pagamentos
- Recrutamento de voluntários
- Relatórios e análise de dados
- Relatórios e estatística
- Renovação de inscrições 
- Tipos de associados

## Integrations (3 total)

- Constant Contact
- Mailchimp
- QuickBooks Online

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone

## Category

- [Software de Angariação de Fundos](https://www.capterra.pt/directory/20047/fundraising/software)

## Categorias relacionadas

- [Software de Angariação de Fundos](https://www.capterra.pt/directory/20047/fundraising/software)
- [Software CRM para ONGs](https://www.capterra.pt/directory/31515/nonprofit-crm/software)
- [Software de Gestão de Sócios](https://www.capterra.pt/directory/20045/membership-management/software)
- [Software para ONGs](https://www.capterra.pt/directory/30805/nonprofit/software)
- [Software de Serviços Humanos](https://www.capterra.pt/directory/30660/human-services/software)

## Alternativas

1. [Casebook](https://www.capterra.pt/software/200357/casebook-platform) — 4.2/5 (86 reviews)
2. [Bonterra Apricot](https://www.capterra.pt/software/123342/bonterra-case-management) — 4.2/5 (226 reviews)
3. [CharityTracker](https://www.capterra.pt/software/132388/charitytracker) — 4.5/5 (1059 reviews)
4. [Notehouse](https://www.capterra.pt/software/182626/notehouse) — 4.7/5 (106 reviews)
5. [CaseWorthy](https://www.capterra.pt/software/154789/caseworthy) — 4.4/5 (44 reviews)

## Avaliações

### "SUMAC - great CRM" — 4.0/5

> **Silvia** | *22 de novembro de 2016* | Energias renováveis e meio ambiente | Recommendation rating: 8.0/10
> 
> **Vantagens**: User friendly 
Excellent customer support
New releases on regular basis
> 
> **Desvantagens**: Online functionality for some add-ons is very basic (e.g. ticketing) or not available yet  (e.g. sales)
The User Guide is good at describing each of the many fields in the database but limited in explaining how these are used together (processes)
> 
> After struggling for several years with an expensive database that was not intuitive and did not meet our needs, our organization looked into several others to replace it including Sumac which was recommended to us by another not-for-profit. We scheduled a demo with a Sumac Guru for our entire team and we were all captivated by the ease of use and functionality it offered – almost everything on our “wish list” (and much more). We then decided to purchase Sumac and have not regretted our decision. While there were a few hiccups with our data migration, overall we have been very impressed. It is very user-friendly, fast, and has features that we are still discovering a year after we started using it. The Sumac team is amazing and has been very responsive, accommodating and helpful when we have needed assistance in using the tool and putting through change requests when we have suggestions and identified areas for improvement.

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### "The CRM that helps you manage donations and memberships" — 4.0/5

> **Rachel** | *18 de dezembro de 2022* | Gestão de organizações sem fins lucrativos | Recommendation rating: 6.0/10
> 
> **Vantagens**: I enjoy the ability to create a number of tax receipts at once. It helps keep the one time a year production easy to manage
> 
> **Desvantagens**: It is tricky to see when a number of memberships are expiring, or to get prompted for when they expire. This feature may exist and I have not figured it out yet.
> 
> I appreciate the software support they provide and attempt to be as thorough as possible.

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### "Using Sumac for my Not-for-Profit" — 3.0/5

> **Uyen Pham -** | *22 de julho de 2024* | Gestão de organizações sem fins lucrativos | Recommendation rating: 5.0/10
> 
> **Vantagens**: I like that it creates my charitable tax receipt numbers for me automatically. I like the new interface, it's very user-friendly.
> 
> **Desvantagens**: I don't like that I have to store the receipts locally. It's not in the program itself so if someone is using the program or having to find the receipt itself, they have to find it on the local computer. Fine for me right now, as I'm the only one using Sumac at my organization, but I can see how this can be a nightmare for larger orgs.

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### "Sumac in our little non-profit" — 5.0/5

> **Tanya** | *23 de janeiro de 2023* | Clínica de saúde mental | Recommendation rating: 10.0/10
> 
> **Vantagens**: Fully customizable, does what we need it to, easy to gather stats and run reports. All in one software for donations/grants/case management/volunteer management.
> 
> **Desvantagens**: It can look clunky, but it is a powerhouse\! As well, it would be nice to have auto-save, or spellcheck on forms.
> 
> We have one system for donors, clients, volunteers, and it is easily adaptable to our needs.

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### "Development Director" — 5.0/5

> **Daniela** | *22 de outubro de 2025* | Captação de recursos | Recommendation rating: 8.0/10
> 
> **Vantagens**: The customizable functions, and customer service have been great. Always willing to adjust or work with us for our specific needs.
> 
> **Desvantagens**: Wish some of the grow your own sections could talk to each other better, allow for more uniformity and connection throughout the database.

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## Links

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