--- description: Tudo sobre TrueLoyal: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TrueLoyal - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Defesa do Cliente](/directory/31435/customer-advocacy/software) > [TrueLoyal](/software/143027/zinrelo) # TrueLoyal Canonical: https://www.capterra.pt/software/143027/zinrelo Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/143027/zinrelo?page=2) > Por ser uma plataforma orientada por tecnologia, o Zinrelo fornece uma solução completa para os requisitos dos programas de fidelidade, além de ser um impulsionador de inteligência de dados. > > Verdict: Rated **4.8/5** by 57 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa TrueLoyal? Empresas de médio a grande porte que buscam interagir com os clientes em 360 graus e ganhar sua fidelidade para aumentar a retenção, a repetição de compras e a lucratividade geral. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.8/5** | 57 Avaliações | | Praticidade | 4.8/5 | Based on overall reviews | | Suporte ao cliente | 4.8/5 | Based on overall reviews | | Relação qualidade/preço | 4.7/5 | Based on overall reviews | | Recursos | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: TrueLoyal - **Founded**: 2010 ## Commercial Context - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 208 more ## Recursos - CRM - Gamificação - Gestão de associação - Gestão de campanhas - Gestão de promoções - Gestão de recompensas - Programa de fidelidade - Promoção social - Rastreamento de engajamento - Rastreamento de recomendações - Relatórios e análise de dados ## Integrations (21 total) - Adobe Commerce - Bazaarvoice - BigCommerce - Clover - Cogent - HubSpot CRM - HubSpot Marketing Hub - Klaviyo - Listrak - Miva - NetSuite - PowerReviews - PrestaShop - Shift4Shop - Shopify ... and 6 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software de Defesa do Cliente](https://www.capterra.pt/directory/31435/customer-advocacy/software) ## Categorias relacionadas - [Software de Defesa do Cliente](https://www.capterra.pt/directory/31435/customer-advocacy/software) - [Sistemas de Fidelização de Clientes](https://www.capterra.pt/directory/10031/customer-loyalty/software) ## Alternativas 1. [Guusto](https://www.capterra.pt/software/186209/guusto) — 4.9/5 (3441 reviews) 2. [Kangaroo](https://www.capterra.pt/software/149363/kangaroo-rewards) — 4.9/5 (248 reviews) 3. [Tango](https://www.capterra.pt/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (518 reviews) 4. [Marsello](https://www.capterra.pt/software/152524/goody) — 4.3/5 (104 reviews) 5. [Xoxoday](https://www.capterra.pt/software/153149/rewards-platform) — 4.4/5 (260 reviews) ## Avaliações ### "Best loyalty program so far" — 5.0/5 > **Raphael** | *6 de março de 2023* | Cosmético | Recommendation rating: 10.0/10 > > **Vantagens**: - top notch integration/technical team- customer support- admin panel ease of use- loyalty program easy to set up - price > > **Desvantagens**: An integration with \[sensitive content hidden\] (our current CMS) back in 2015 would have been sensational. > > Yon-Ka Paris has been using Zinrelo for more than 5 years. I also tried other solutions such as Smile.io and Yotpo rewards for different projects and always ended up switching to Zinrelo. Zinrelo has the best customer service and technical support, always available and extremely helpful. They're helping us (without counting their hours) for a migration to Magento we're currently working on for our B2B website, and on many other B2C projects such as the refer a friend program. Working with them feels like working with our own team really. Our success is also theirs, and you can tell. I highly recommend them. ----- ### "Great Software to have fro a grwoing online store." — 5.0/5 > **Adel** | *30 de setembro de 2019* | Varejistas | Recommendation rating: 10.0/10 > > **Vantagens**: Zinrelo has helped me to create this perfect bond and make our customers enhousiaste to place their orders. our customers database was grwoing and needed a customizable program to help keep our customers well rewarded and appreciated . > > **Desvantagens**: some of the features need a deep customization , but that is the part of the paid service , you get what you pay for , however i find the basic features are more than enough , but you shoudl consider doing these customization in the future specially for online stores to make the software looks better on the website. we are considering this in the future. > > The Overall experience is impressive , specially dealing with the sales team and the technical support , they are prompt , prompt and friendly and have hands on their program. ----- ### "Hard to show specific value to rewards program" — 3.0/5 > **greg** | *11 de outubro de 2023* | Alimentação e bebidas | Recommendation rating: 0.0/10 > > **Vantagens**: concept of rewards program. > > **Desvantagens**: cumbersome to implement, hard to justify return on investment, account management is lacking - no sense of urgency and lacks understanding in loyalty concept > > fair at best. likely going to pull out program ----- ### "Zinrelo Review" — 4.0/5 > **Tyler** | *6 de dezembro de 2020* | Empacotamento e contêineres | Recommendation rating: 9.0/10 > > **Vantagens**: It was pretty easy to set up. It was easy talking with their sales team, and implementation team. The software is good, and the concept of reward points is something that we've been wanting to do for a while. > > **Desvantagens**: There aren't many things I could think of. > > Overall it has been a positive experience. We'd recommend this product to others, and it works well with Shopify. ----- ### "Fast & easy to implement" — 5.0/5 > **Nick** | *30 de maio de 2021* | Cosmético | Recommendation rating: 10.0/10 > > **Vantagens**: Zinrelo is packed with loyalty rewards features that could be easily tailored to our business and customers. We wanted to launch our program at the earliest, and they followed a very structured process to help us do that. We are planning to set up a program for our B2B customers as well. > > **Desvantagens**: No cons that I can think of, everything works pretty well for us. ----- Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/143027/zinrelo?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/143027/zinrelo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data