ConnectWise Automate
Conheça o ConnectWise Automate
O ConnectWise Automate, anteriormente LabTech, colaborou estreitamente com os melhores provedores de backup, armazenamento e recuperação de dados de TI da categoria, com extensas linhas de produtos que oferecem uma variedade de recursos e funcionalidades. Por meio dessas integrações, as soluções Automate Backup and Storage podem fornecer proteção e recuperação de dados de máquinas físicas e virtuais, incluindo a nuvem. Seja Windows ou Linux, você tem todas as opções. Faça o tour.
Quem usa o ConnectWise Automate?
Provedores de serviços de TI e fornecedores de serviços gerenciados (MSPs)
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Avaliações do ConnectWise Automate
Daren
Alternativas consideradas:
Connectwise Automate
Comentários: We are using Connectwise Automate for taking care of customers on a managed service contract.
Vantagens:
There are many, many features in Connectwise Automate that will help you help your customers with their computer needs.
Desvantagens:
Although the software is very feature rich, it seems very cumbersome and not easy to use from day one. In almost every step, we have had to take classes to figure out how to do things.
Avaliador Verificado
Alternativas consideradas:
If you have the money to spend, spend it.. if not.. there is other options`
Comentários: Overall, I am very happy with Connectwise Automate and would continue to use the product. If you work in a critical industry, I wouldn't recommend this as being your only source of remote access since support is very slow and very unhelpful in most situations.
Vantagens:
The best part of this software is how robust the software is. When you purchase this software, you receive control and "WSUS" as part of your package. The software contains reports, pulls data on each computer, provides some integration and overall is a great automation and remote access tool.
Desvantagens:
Support is very slow to respond. Getting credits for downtime on their hosted web server is like pulling teeth. When you get into the chat queue, you may be waiting an hour or more for someone overseas who doesn't know how to fix the issue anyway. Then you have to wait until someone gets back with you when they "open a ticket." Honestly.... the only reason I WOULDN'T buy this software is their support system lacks ability for true support!
Kim
Unreliable
Comentários: It was given as a remote tool and to show how many systems the outsourced IT group could charge us for, but totally unreliable as a tool.
Vantagens:
It was included in the costs of outsourced IT
Desvantagens:
It hardly would connect and allow me to work with systems when it was most ciritical
Chris
Alternativas consideradas:
Favorite RMM platform
Comentários: Very good product, probably our most important tool in our stack.
Vantagens:
Very customizable, we create a lot of our own scripts to do custom things for clients.
Desvantagens:
Uses MySQL DB, would prefer MS SQL. MySQL can be a beast to manage.
Sam
Alternativas consideradas:
Connectwise Automate
Comentários: Connectwise Automate is a critical part of my business that I use. I could not work without it and I really enjoy working with this tool!
Vantagens:
I really like the features that Connectwise Automate offers. The ability to remotely patch servers and endpoint devices is excellent.
Desvantagens:
The only issue we have with this software is the customer support and occasional instability of the software.
