vcita
da vcita
Quem usa o vcita?
Pequenas empresas que prestam serviços. Mais de 100.000 usuários confiam no vCita em todo o mundo: contadores, advogados, empresas e consultores de marketing, treinadores, conselheiros, treinadores físicos, educadores e muito mais.
Conheça o vcita
Desenvolvido especialmente para pequenas empresas, o vCita facilita a gestão dos seus negócios:
>> Acompanhe facilmente as suas interações com clientes mantendo o histórico de pagamento de clientes com visualização de notas em um painel fácil de usar.
>> Gerencie seu faturamento com rapidez enviando estimativas, faturas e recibos com a sua marca. Envie lembretes automáticos de pagamento para evitar pagamentos atrasados.
>> Seja como os grandes: crie campanhas de e-mail e SMS elegantes. Capacite os clientes para agendarem compromissos pelo portal do cliente.
vcita - Informação
vcita
http://www.vcita.com/
Fundada em 2010
vcita - Preços
O vcita não possui uma versão gratuita, mas oferece versão de teste grátis. Versão paga do vcita a partir de 12,45 US$/mês.
Preço inicial
12,45 US$/mês
Versão gratuita
Não
Teste Grátis
Sim
Implantação
Nuvem, SaaS, web
Celular - iOS nativo
Celular - Android nativo
Formação
Ao vivo online
Webinars
Documentos
Assistência
Horário comercial
Online
Recursos do vcita
Produtos alternativos
Produtos mais populares
vcita - Avaliações
Exibindo 5 de 172 avaliações
John S.
-
Classificação geral5/5
-
Praticidade5/5
-
Recursos e funcionalidades5/5
-
Atendimento ao cliente5/5
-
Relação qualidade/preço5/5
-
Probabilidade de recomendação
- Fonte da avaliação
- Fonte: GetApp
- Avaliado em 01/05/2017
"No-brainer for appointment based business"
Comentários: I provide business management consulting for optometrists. All my work is done through appointments and email. vCita flawlessly syncs my calendar and allows clients to schedule when I'm actually available. Prior to vCita, I spent way too much time suggesting times, getting voicemails, etc. Besides that, they have done a great job of allowing a feature-rich "live-site" that is easy to set up and super customizable. I think for many businesses it would suffice to be the landing page.
Vantagens: Very simple appointment set-ups. Before vCita there was a ton of back and other emails, or worse than that - phone calls.
Desvantagens: The invoicing/billing system is not as robust as some other programs out there. Specifically I would like the program to send out regular monthly retainer billing.
- Fonte da avaliação
- Fonte: GetApp
- Avaliado em 01/05/2017
Asha I.
-
Classificação geral4/5
-
Praticidade4/5
-
Recursos e funcionalidades3/5
-
Atendimento ao cliente3/5
-
Relação qualidade/preço3/5
-
Probabilidade de recomendação
- Fonte da avaliação
- Avaliado em 03/03/2020
"Great for scheduling, other features not so much "
Comentários:
I was using acuity but looked for other software, because of hippa option. I was ecstatic to see the client portal, unfortunately it is not optimal. Most features however aren’t hippa compliant. Really I only use client portal for scheduling and share patient handouts. Patients don’t have to log in like other apps, as it recognizing emails.
Overall I do think it offers more than competition , but make sure you try every part to see what works for you and what doesn’t. Also customer service must be more present. Even after you pay they limit features until you use for a while , which is ridiculous.
They will be better if they make conscious effort to improve
Vantagens: Able to customize scheduling page to be more professional and to distinguish services offered. Like the idea of client portal. Clients can go to portal to pay , schedule and can share documents. Works for me who share patient education handouts.
Desvantagens:
Some additional features are really glitchy and most features of the client portal I can’t use. When customers pay online , they are not taken to confirmation page or automated message . Messaging IS NOT secure , sometimes links In messages, don’t work. Documents are not secure. So since I’m using for health business, I had to get another program for secure messaging .
Customer service good when you can each them, there is a 2 hour window only to call in a 24 hour day. Chat is not always available during business hours. It’s even worse if you are on east coast.
- Fonte da avaliação
- Avaliado em 03/03/2020
Dennison T.
-
Classificação geral2/5
-
Praticidade3/5
-
Recursos e funcionalidades1/5
-
Atendimento ao cliente1/5
-
Relação qualidade/preço3/5
-
Probabilidade de recomendação
- Fonte da avaliação
- Avaliado em 20/06/2020
"Sinking Ship"
Comentários:
Having been a customer for several years, vCita offered an all-in-one solution that few others compared to at the time. However, very little has changed in the last 3 years other than some unnecessary aesthetic updates and very minor enhancements. I got on board fully aware that there were several missing features I needed which were on the top of the feature request list and I put in place workarounds to suffice until these features were going to be implemented. I'm talking about pretty fundamental things, like the ability for online payments to be accepted with sales tax automatically calculated, and add-on/bundled products/services. Instead of the development team addressing critical upgrades the community is begging for, we get branding updates, color scheme changes, and random issues where things that have always worked fine no longer work properly.
Customer service is all but useless, and I constantly get the feeling their priorities lie in marketing the outdated product they have rather than improving it.
If you try the product and feel that it accomplishes 100% of what you need it to do, go for it. But if you find that it looks great but misses the mark on a few key areas, don't jump on board hoping it will be addressed in the next decade. Keep looking. I'm done waiting.
Vantagens: Relatively easy to use and deploy. Client interface is mostly intuitive and easy to use.
Desvantagens: Product development is nonexistent. Customer support is a joke. On the rare occasion there is an update, I find something on my website no longer works, instead of being improved.
- Fonte da avaliação
- Avaliado em 20/06/2020
Brian V.
-
Classificação geral5/5
-
Praticidade5/5
-
Recursos e funcionalidades4/5
-
Atendimento ao cliente5/5
-
Relação qualidade/preço5/5
-
Probabilidade de recomendação
- Fonte da avaliação
- Avaliado em 11/10/2019
"Great Software with Awesome Support"
Comentários: Overall, Vcita has done a wonderful job with their support team when in helping me maximize their features.
Vantagens: Calendar integration with my website, Revenue tracker, Invoicing, Easy of online payment integration.
Desvantagens: There could be more features in the calendar section of the software
- Fonte da avaliação
- Avaliado em 11/10/2019
Denys L.
-
Classificação geral5/5
-
Praticidade4/5
-
Recursos e funcionalidades4/5
-
Atendimento ao cliente5/5
-
Relação qualidade/preço4/5
-
Probabilidade de recomendação
- Fonte da avaliação
- Avaliado em 16/10/2019
"A all in one service for SME"
Comentários: You need to manage a calendar with your clients (training, coaching, interviews), leaving them the initiative of meetings, product choice? This encourages their commitment. VCita offers you the possibility of a very fine follow-up of the customer relationship: email exchanges, appointments, orders, payments... by making moreover the link with your website. For me it is a very good solution. Fast implementation. This avoids many internal developments that are often inefficient or very costly. The extra efficiency with VCita at an affordable cost.
Vantagens:
* Fast
* No coding
* Cover all aspetcs of customer relationship
* Easy to customize (webdesign)
Desvantagens:
* No sorry !
* No worries or things to improve at the moment
- Fonte da avaliação
- Avaliado em 16/10/2019
