--- description: Tudo sobre Pure Chat: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pure Chat - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Chat ao Vivo](/directory/30797/live-chat/software) > [Pure Chat](/software/141708/pure-chat) # Pure Chat Canonical: https://www.capterra.pt/software/141708/pure-chat Page: 1 / 15\ Seguinte: [Next page](https://www.capterra.pt/software/141708/pure-chat?page=2) > O Pure Chat ajuda organizações de pequeno e médio porte a envolver os visitantes do site com um software de bate-papo ao vivo fácil de usar. > > Verdict: Rated **4.6/5** by 337 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Pure Chat? O Pure Chat é ideal para empresas de pequeno e médio porte e equipes de vendas/marketing em qualquer setor que buscam capturar mais clientes potenciais e converter mais vendas. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.6/5** | 337 Avaliações | | Praticidade | 4.6/5 | Based on overall reviews | | Suporte ao cliente | 4.5/5 | Based on overall reviews | | Relação qualidade/preço | 4.5/5 | Based on overall reviews | | Recursos | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Pure Chat - **Founded**: 2012 ## Commercial Context - **Preço inicial**: 39,00 US$ - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, checo, chinês, chinês tradicional, coreano, dinamarquês, espanhol, finlandês, francês, hebraico, húngaro, indonésio, inglês, irlandês, italiano, japonês, neerlandês, norueguês, polaco, português, russo, sueco, tailandês, turco, ucraniano, árabe - **Available Countries**: Alemanha, Austrália, Brasil, Canadá, China, Estados Unidos, Japão, México, Reino Unido, Índia ## Recursos - Acesso para Celular - Bate-papo com o consumidor em tempo real - Bate-papo proativo - Bate-papo/Mensagens instantâneas - Formulário offline - Histórico de transcrições/chat - Imagem de marca personalizável - Relatórios e análise de dados - Third-Party Integrations - Transferências/encaminhamento ## Integrations (8 total) - Google Analytics 360 - HubSpot CRM - Keap - Shopify - Squarespace - Weebly - WordPress - Zapier ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Bate-papo ## Category - [Software de Chat ao Vivo](https://www.capterra.pt/directory/30797/live-chat/software) ## Alternativas 1. [WhatsApp](https://www.capterra.pt/software/180345/whatsapp) — 4.7/5 (16337 reviews) 2. [LiveChat](https://www.capterra.pt/software/62194/livechat) — 4.6/5 (1719 reviews) 3. [LiveAgent](https://www.capterra.pt/software/102188/liveagent) — 4.7/5 (1760 reviews) 4. [Tidio](https://www.capterra.pt/software/144040/tidio-chat) — 4.7/5 (590 reviews) 5. [Zendesk Suite](https://www.capterra.pt/software/164283/zendesk) — 4.4/5 (4077 reviews) ## Avaliações ### "Its a wonderful solution comparable to tawk" — 4.0/5 > **George Rex** | *25 de setembro de 2019* | Serviços e tecnologia da informação | Recommendation rating: 8.0/10 > > **Vantagens**: The service has a WordPress plugin we could integrate with our website, and the set up was really easy and straightforward. I even love the function where you can add an address and phone number to the chat widget that appears on your website. > > **Desvantagens**: The fact that an agent has to be on a third-party website (i.e. PureChat website), outside your WordPress admin dashboard to respond to chats from clients' website was really an irregular procedure for a WordPress user. > > Our clients needed a way to allow users communicate with them from their websites in real-time to help these leads make quicker buyer decisions. And while we used tawk earlier, we needed something modern and all-inclusive; and we believe PureChat gave us that. ----- ### "Pure Chat is a Go for Us\!" — 4.0/5 > **Paula** | *21 de maio de 2025* | Entretenimento | Recommendation rating: 8.0/10 > > **Vantagens**: Easy to set up, pricing is good compared to other live chat apps. We were able to upload our own customized chat button to be on brand with our company. > > **Desvantagens**: It's not clear how to filter my business IP out of analytics. I also found it odd that a company that sells live chat buttons wouldn't have one on their own site. I reached out to them via email and received a message stating they were transitioning their customer support team and response times would be significantly delayed. > > We've only been using Pure Chat for a few days and so far everything seems to be running smoothly. We were using Jivo Chat which just sent a notice that they are doubling their prices, so this is a great alternative. ----- ### "Willing to give it a second try" — 2.0/5 > **Christopher** | *27 de setembro de 2024* | Atacadistas | Recommendation rating: 1.0/10 > > **Vantagens**: It worked. Even with the hurtles we still got some chats to work > > **Desvantagens**: Delay in response time and we missed chat notifications > > When We demo’d the software it wasn’t the best conditions. On Wi-Fi out in a rural area during a storm. We had lots of delay and missed chats ----- ### "About pure chat" — 5.0/5 > **Avaliador Verificado** | *18 de janeiro de 2025* | Software | Recommendation rating: 10.0/10 > > **Vantagens**: Ease of use,it have best features and it is free of cost. > > **Desvantagens**: i dont have any complilants with this pure chat ----- ### "Super easy to use and integrate, mobile app works well." — 4.0/5 > **Mike** | *22 de outubro de 2019* | Software | Recommendation rating: 9.0/10 > > **Vantagens**: It integrated in just minutes and the app works great. I get instant phone notifications and I've never missed a live chat from my site. > > **Desvantagens**: You can't customize the widgets by adding your own CSS. They provide some basic functionality but in order to make it match my site, I need to do some complex javascript to modify the HTML dynamically generated by their javascript plugin. > > It's very easy to use and quite functional. At our small size the free version works great. I just wish they provided an interface to apply your own CSS to their widgets. ----- Page: 1 / 15\ Seguinte: [Next page](https://www.capterra.pt/software/141708/pure-chat?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/141708/pure-chat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data