---
description: Tudo sobre ToucanTech: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: ToucanTech - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software CRM para ONGs](/directory/31515/nonprofit-crm/software) > [ToucanTech](/software/140805/toucantech)

# ToucanTech

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> Um software na nuvem completo, simples e acessível para gerenciar e expandir sua comunidade.
> 
> Verdict: Rated **4.9/5** by 151 users. Top-rated for **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa ToucanTech?

Ideal para escolas, faculdades, universidades, empresas e instituições de caridade que precisam de um site de comunidade + CRM eficiente, bonito e acessível.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.9/5** | 151 Avaliações |
| Praticidade | 4.8/5 | Based on overall reviews |
| Suporte ao cliente | 4.9/5 | Based on overall reviews |
| Relação qualidade/preço | 4.8/5 | Based on overall reviews |
| Recursos | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: ToucanTech
- **Location**: London, GB
- **Founded**: 2014

## Commercial Context

- **Preço inicial**: 8000,00 US$
- **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 208 more

## Recursos

- Administração de pequenos grupos
- Administração de website
- Agendamento de eventos
- Alertas/notificações
- Aplicativo móvel
- Banco de dados de associados
- Banco de dados de contatos
- Banco de dados do cliente
- Bilheteria
- Captura e transferência de dados
- Comentários/notas
- Comunicação com associados
- Diretório de associados
- Doações online
- Doações por celular
- Doações recorrentes
- Edição de texto
- Ferramentas de colaboração
- Gerenciamento de aplicativos
- Gerenciamento de contatos
- Gerenciamento de documentos
- Gestão da comunidade
- Gestão de arrecadação de fundos
- Gestão de associação
- Gestão de campanhas
- Gestão de candidatos
- Gestão de conteúdo
- Gestão de doadores
- Gestão de doações
- Gestão de dívidas
- Gestão de formulários
- Gestão de tarefas
- Gestão do fluxo de trabalho
- Governança de informações
- Imagem de marca personalizável
- Integração de redes sociais
- Marcação
- Modelos personalizáveis
- Moderação
- Opções de publicação de conteúdo
- Para organizações religiosas
- Pontuação
- Portal de autoatendimento
- Portal do associado
- Processamento de pagamentos
- Rastreamento de e-mails
- Rastreamento de engajamento
- Relatórios e estatística
- Renovação de inscrições 
- Tipos de associados

... and 29 more features

## Integrations (16 total)

- Apple Pay
- Freshchat
- GoCardless
- Google Cloud
- Google Pay
- Instagram
- LinkedIn for Business
- Meta for Business
- PayPal
- Stripe
- Stripe Billing
- Synergetic
- TASS
- Twitter/X
- Xero

... and 1 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software CRM para ONGs](https://www.capterra.pt/directory/31515/nonprofit-crm/software)

## Categorias relacionadas

- [Software CRM para ONGs](https://www.capterra.pt/directory/31515/nonprofit-crm/software)
- [Programas para Gestão de Ex-alunos](https://www.capterra.pt/directory/10039/alumni-management/software)
- [Software de Gerenciamento de Email](https://www.capterra.pt/directory/30553/email-management/software)
- [Software para Interação entre Estudantes](https://www.capterra.pt/directory/31577/student-engagement-platform/software)
- [Sistemas de Gestão de Eventos](https://www.capterra.pt/directory/20030/event-management/software)

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4. [WildApricot](https://www.capterra.pt/software/76116/wildapricot) — 4.4/5 (558 reviews)
5. [Bitrix24](https://www.capterra.pt/software/113540/bitrix24) — 4.2/5 (1005 reviews)

## Avaliações

### "Three years in with Toucantech and it just gets better and better" — 5.0/5

> **Roger** | *20 de março de 2023* | Captação de recursos | Recommendation rating: 10.0/10
> 
> **Vantagens**: I like that you get to know the staff at Toucantech; and that they get to know you as well. This means we all better understand how to deal with problems.
> 
> **Desvantagens**: Although "glitches" appear in the software from time to time, even this "down arrow issue" is usually dealt with speedily and efficiently. I assume rival software also can have these problems, so I prefer to work on the basis that Toucantech resolves them more quickly than its rivals.
> 
> For this review, I'd like instead to illustrate the answer to this question with how a specific problem was dealt with.Being new to using the fundraising module Toucantech was kind enough to "road test" what we had constructed to ensure it would work. This brought peace of mind.Then shortly afterwards, I felt confident to implement a further measure. This went horribly wrong. I was not sure if it was a problem with the software or something I had done.The team at Toucantech immediately responded to my urgent request for help. Following a 2-hour Zoom call, we worked out what I had done wrong, and Toucantech put it right so that it presented on the website as it was supposed to. (They were gracious enough to say that what I had done wrong could easily be done by other new users of their software, and so were going to improve the instructions for that part of the site.)At no time did I feel embarrassed for getting it wrong, and I was so grateful for their patience in putting things right as part and parcel of their normal, fantastic customer service.

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### "Toucan Tech Database, Website, Comms function and so much more\!" — 5.0/5

> **Amy** | *2 de agosto de 2024* | Gestão da educação | Recommendation rating: 10.0/10
> 
> **Vantagens**: Toucan Tech is an intuitive system to use with an easy interface. The reason I chose to go with TT was because of the multi functionality - comms, payments, website, database all in one. It really is a one stop shop.
> 
> **Desvantagens**: As with any platform of this nature, there are restrictions on things like images, you need to make sure they are edited correctly before uploading for example - once you get used to it, you just know that they have to be edited first.
> 
> The team at Toucan Tech did everything they could to support our site build. I was very keen to move quicker than perhaps they normally would, but they supported and backed me every step of the way. The support portal is incredibly helpful and I have found the support helpdesk to very responsive on the whole. &#10;I have previously used Raiser's Edge, and this database is so much easier to use and understand - I was able to do most of the front facing site alone, and then use the included in person training session to drill down into specific elements. &#10;I very much appreciated having one single person looking after our account and knowing that I could email them at any point if I needed clarification, and it was never a problem if it was something trivial or something I had already been told. Any tech issues were escalated quickly. &#10;I'm looking forward to using the full functionality of Toucan Tech as the weeks and months go by and the developments they bring.

-----

### "Good for medium sized organisations" — 3.0/5

> **Dominic** | *24 de março de 2021* | Gestão da educação | Recommendation rating: 7.0/10
> 
> **Vantagens**: Record filter options + galleries interface
> 
> **Desvantagens**: Design hub for newsletters is a bit clunky
> 
> Amazing customer service

-----

### "A user-friendly one-stop solution for alumni communications, database, fundraising and website portal." — 5.0/5

> **Carol** | *1 de agosto de 2024* | Gestão da educação | Recommendation rating: 10.0/10
> 
> **Vantagens**: ToucanTech has made a huge positive difference on the school’s alumni relations, particularly through the well-designed email templates and database.  The filters have a great user interface and are easy to use, especially for anyone with little/no database management experience.  There is lots of training available via the support website, online training and events and overall, I’d say using Toucantech is fairly intuitive.
> 
> **Desvantagens**: I don’t have any negatives.  My role is mostly marketing as well as covering alumni/development within a medium-sized school, so given the limitations on my time I’d say the only downside is knowing that there are so many useful modules and features available but I mostly use the basic functionalities.
> 
> ToucanTech is a great product with a user-friendly front-end and back-end interface which is far better than other providers. I enjoy working with the helpful and knowledgeable support and data teams and would recommend Toucantech to anyone looking for a one-stop solution for alumni communications, database management, fundraising and dedicated alumni website portal.

-----

### "New user review" — 5.0/5

> **Joanne** | *19 de março de 2024* | Gestão da educação | Recommendation rating: 10.0/10
> 
> **Vantagens**: The friendliness and efficiency of all the ToucanTech team, from the initial sales enquiry and contract negotiation through to the onboarding, data migration, training and support.  The whole team have been extremely supportive and patient when at times we  were not in a position to make immediate decisions.
> 
> **Desvantagens**: We have found nothing that we dislike in our use of the product to date.
> 
> Overall experience as been nothing but positive. ToucanTech is a joy to work with, both in terms of its people and the product itself.

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