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Conheça Housecall Pro

O Housecall Pro é um aplicativo de gestão de trabalho de campo baseado em nuvem para profissionais de serviços automatizarem processos de negócios e fluxos de trabalho. O aplicativo classificado como o número 1 é uma solução de gestão empresarial tudo-em-um que permite que os profissionais de serviços executem e ampliem todo o negócio diretamente no smartphone. A plataforma inclui uma ampla variedade de recursos, como agendamento de tarefas, distribuição, faturamento automático, notificações de texto para clientes, processamento de pagamentos, marketing, reservas online e muito mais!

Quem usa Housecall Pro?

O Housecall Pro atende a todos os profissionais de negócios de serviços em todas as principais categorias do setor, como encanamento, elétrica, limpeza de carpetes, climatização, manutenção residencial, faz-tudo, limpeza de janelas, serralheiro etc.

Housecall Pro Software - 1
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Housecall Pro Software - 4
Housecall Pro Software - 5

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Housecall Pro

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Avaliações do Housecall Pro

Pontuação média

Geral
4,7
Praticidade
4,6
Atendimento ao cliente
4,7
Recursos
4,5
Relação qualidade/preço
4,6

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Encontre avaliações segundo pontuações

5
78%
4
17%
3
3%
2
1%
1
1%
MARIA
Educação, Brasil
Relações governamentais, 51 - 200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Transforme Seu Negócio com Housecall Pro , análise detalhada e diferenciada.

5,0 há 5 dias Novo

Comentários: As experiências foram todas com feedback muito positivo, porque se configura outros aplicativos principalmente os relatórios otimizando os serviços rápido prático e eficiente.

Vantagens:

Olá , Sou a Maria , professora, o Housecall pro , é uma ferramenta excepcional, facilita a organização e o agendamento dos serviços prestados envia notificações juntamente com atualizações. Sobre serviços e insiths e desempenho. E lucratividade 100%.

Desvantagens:

Na verdade o que menos gostei foi a dependência de uma internet bastante instável.

Thatiane
Enfermeira, Brasil
Saúde, bem-estar e condicionamento físico, 501 - 1 000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

App faturamento excelente

4,0 há 8 meses

Vantagens:

é muito fácil de usar e possui um layout muito intuitivo. Fácil de usar desde o primeiro dia e é rápido e fácil para os novos funcionários aprenderem. Uma das melhores coisas é o atendimento ao cliente. É de primeira qualidade. Eles sempre resolvem o problema, mesmo que tenham que pesquisar e voltar para mim no dia seguinte (e na verdade eles respondem).

Desvantagens:

Ver mais integrações e não dá pra ver o controle do tempo do funcionário.

Carlos Alberto
Carlos Alberto
Supervisor, México
Usuário do LinkedIn Verificado
Construção, 11 - 50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Housecall Pro review

4,0 há 6 meses

Comentários: Good overall experience with the product.

Vantagens:

The way it helps managing personal and keeping track of them.

Desvantagens:

Some of the features are not needed. Other than that okay.

Tiffany
Owner, EUA
Manutenção predial, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Would Recommend

5,0 há 4 meses

Comentários: Excellent, I would recommend this product. It's changed my small business.

Vantagens:

The billing systems makes it easy to see who has paid and who is past due.

Desvantagens:

The don't like the credit card fees to accept payments

Lindsey
Manager, EUA
Serviços ao consumidor, 2 - 10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

I love it!

5,0 mês passado Novo

Comentários: I love their features and capabilities, it's super helpful and I love it!

Vantagens:

It's super user friendly and easy to adjust to.

Desvantagens:

I don't like the app, I prefer using this on a desktop but that is just user preference.

Fernando
CEO - IT Consultant, EUA
Rede de computadores, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

Housecall Pro is not for the Tech Industry

1,0 há 6 meses

Comentários: I was completely disappointed with them and stopped using them after they charged us for leads that where not relevant to our services and that when contacted would not pan out as leads ready to book and pay for services. TO many leads where cold or deceptive leads.

Vantagens:

I did not find any pros with it. At least nothing that I couldn't get from some other service.

Desvantagens:

I did not like anything about house call pro. They made it to difficult to properly present my cumpany and services to potential customers. At the time they did not have good keywords nor categories for IT Services. Their pricing and cost per lead was deceptive and many of the provided leads where junk and they still charged us hundreds of dollars for them even when they did not pan out.

jeremiah
service tech, EUA
Construção, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

house call pro for pros

5,0 há 3 meses

Comentários: It was well. it made us look like we were very professional early on in our company

Vantagens:

how it keeps all your jobs lined out for you

Desvantagens:

the way it would connect to quick books

Doug
iwner, EUA
Construção, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

used to be good

2,0 ano passado

Comentários: support is aweful, they dont care about customers anymore. They keep trying to add new tings and never fix the old. It become a bandaid upon bandaid

Vantagens:

not much anymore. It used to be good, but they keep trying to add thing and nothing works right

Desvantagens:

I hate that they never take responsibility. If you get to talk to someone, they act like you are wasting their time

Resposta do Housecall Pro

há 9 meses

Hey Doug. Thank you for the review. Sorry to hear that you no longer like the platform. Also sorry to hear that you had a not so helpful experience with our customer service team. Can you send me an email at [email protected] with your company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!

Kevin
Piano tech, Canadá
Música, Profissional autônomo
Usou o software para: Avaliação gratuita
Fonte da avaliação

Terrible experience

1,0 há 6 meses

Comentários: It's my decision if I want to use your product and you haven't respected it. If you spent half the time and money chasing clients into making a better product maybe I would have stayed.

Vantagens:

It was okay software, not great. It sort of worked but seemed expensive for What you got

Desvantagens:

After declining to keep the free trial they took over a week to cancel so I got charged. Complained that I gave them over a week to cancel and they refunded me but because I'm not in the USA it was less $10 because exchange rate movement. Since I've canceled they have phoned me multiple times each time I ask them to stop calling me and they don't respect it and call back.

Tyler
Owner, EUA
Manutenção predial, 2 - 10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Should have stayed with Quickbooks

1,0 há 10 meses

Comentários: Probably the worst most complex decisions I've made with my business. Its easier to work with a government agency then it has been working with Housecall.

Vantagens:

Nothing the whole experiences has been horrible. I was promised so much and got so little.

Desvantagens:

After all this mess I should have just stayed with Quickbooks. Now I'm stuck with housecall.

Daniel
Owner, EUA
Construção, 11 - 50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação
Fonte: SoftwareAdvice

False Advertising

1,0 há 3 meses

Comentários: I am quite sure I said it all above but I hope to provide lots of advertising for Housecall Pro going forward!

Vantagens:

They have good sales people who do not know the limitations of what they are selling.

Desvantagens:

They did not perform and waisted a lot of our time trying to make it work with our needs and did not offer to refund our money when they could not perform as they claimed they could during the sale!!

Jeffrey
Owner, EUA
Eletrônicos, Profissional autônomo
Usou o software para: Avaliação gratuita
Fonte da avaliação

My house calls.

5,0 há 2 meses Novo

Comentários: Was very inviting and I would use it again should the situation arise

Vantagens:

Actually the attention to customer service

Desvantagens:

.I guess I didn't have much interest in it,and was having a funny money" situation that was not to much helping for the prices of services

Kimberly
Office Manager, EUA
Jogos e cassinos, 2 - 10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação
Fonte: SoftwareAdvice

Good, Bad & Ugly

4,0 ano passado

Comentários: There are many really good thing in the basic scheduling, estimates, service plans, jobs and such. But, my level of frustration with the administrative side of this program is equivalent to how good the dispatch and job creation side.

Vantagens:

For the most part the base program is really good. Jobs, Estimates, Scheduling, etc. However,...

Desvantagens:

The payroll is so full of bugs it needs several cans of Raid to try to wrangle some of then into the corral. The whole money section is full of blue pigs. I can't even corral those hogs for nothin. And the reports leave a lot to be desired as well. Frustrated...

Resposta do Housecall Pro

há 9 meses

Hello Kim! Sorry about your issues around payroll. Happy to hear that you do like the invoicing and scheduling. Can you send me an email at [email protected] with your company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!

Cal
HVAC and plumbing, EUA
Serviços de Facilities, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Was ok but now is a mess.

1,0 há 2 anos

Comentários: went from good to Ok to just been a mess. they get your deposit and keep the money for few daysto play with your money and 2 weeks later you get your payment when customer pay them same day.customer service the worse in the country,Mobile devices are not good with this application because you don't get full menu.super complicated to invoice when you try to collect a deposit and them copy that estimate to a job the deposit won't transfer and that create a mess, and yes it never accurate with QuickBooks. always gives errors. price gone way up and now is not worthy. all customer service now is a bot.

Vantagens:

Use to be good, never great, but some how for a small business help.

Desvantagens:

worse customer service ever. plus a mess now,after 3 years I give up trying to synchronize my QuickBooks. since they open new office in Colorado this turn to a mess.it is impossible to talk to a real person if you are a customer already.only talk to a real person if you trying to sing on with them.

Resposta do Housecall Pro

há 2 anos

Hello Cal! Sorry to see all the issues you have had. For well over a year now, we have had an inbound support line at 858-842-5746 where you can speak to a representative. We are always working to improve, making our features better and more robust. Can you send me an email at [email protected] with your company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!

Charlene
Managing Member, EUA
Construção, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Cordan's review

5,0 há 2 anos

Comentários: Overall the program is great for construction workers. It can use a few tweaks and I think this program could be perfect.

Vantagens:

The constant flow of information from scheduling the customer to closing the job.

Desvantagens:

That my technicians try to attach pictures in the app and it is a hit or miss situation.

Resposta do Housecall Pro

há 2 anos

Thanks for the review! Happy to see you are enjoying it and its helping your business! We did recently update the photo function which allows for the photos to upload in the background while doing other work on the app. Make sure that all your techs are using the most recent version of the app and have a valid wifi/data connection. If you have any other feedback, feel free to reach out to [email protected]. Have a great day!

Carter
Vendor management consultant, EUA
Suprimentos e equipamentos para empresas, 51 - 200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Great management system!

5,0 há 8 meses

Vantagens:

One of the most well oiled FSM machines on the market.

Desvantagens:

Their merchant services partnership is a little bit of a scam, but most are with these all in one systems.

Meagan
Meagan
Handyman, EUA
Usuário do LinkedIn Verificado
Construção, 2 - 10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Housecall Pro for Professionals

4,0 há 2 anos

Vantagens:

Scheduling appointments, billing and invoicing, and payment processing are done easily and comfortably from my phone.

Desvantagens:

Nothing to dislike here! Housecall Pro is an excellent software program.

Resposta do Housecall Pro

há 2 anos

Thanks for the review! Happy to see you are enjoying it and its helping your business! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!

Brandon
CEO, EUA
Serviços ao consumidor, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Robust in some ways, not so much in others

4,0 ano passado

Vantagens:

Ease of scheduling and field staff accessibility.

Desvantagens:

Reporting, billing, quickbooks connection.

Resposta do Housecall Pro

há 9 meses

Hey Brandon, thanks for the review! We are happy to hear that you find the ease of scheduling and the tech accessibility good! We would like to hear more about the reporting, billing and quickbooks connections that you don't like or find helpful! We would also like to hear about the ways we are not robust for you, if you could email us at [email protected] with your company name, login email and phone number! Wanted to see how we can help here, look forward to speaking with you. Have a great day!

SAROJBEN
Caregiver, EUA
Hospitais e Saúde, 11 - 50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Review of Housecall Pro

5,0 há 8 meses

Vantagens:

Housecall Pro has a successful integration within our QuickBooks Platform where we can communicate with customers regarding payment, invoicing, and scheduling matters.

Desvantagens:

Least likeable feature is tailored around is its lack of ability to add customizable features around invoicing and reporting needs.

Ram
Senior Customer Support Engineer, Países Baixos
Serviços e tecnologia da informação, 5 001 - 10 000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Review

5,0 ano passado

Vantagens:

HouseCall Pro is very easy to use and user-friendly. User interface is excellent.

Desvantagens:

I really find no issues using HouseCall Pro.

Resposta do Housecall Pro

ano passado

Thanks for the review Ram! Happy to see you are enjoying it and its helping your business, and that it is user friendly! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!

Aaron
IT Consultant, EUA
Rede de computadores, 2 - 10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Something to consider

3,0 ano passado

Comentários: I initially really liked the product but as I started using the app and features I noticed that a lot of options that my business needed were just not available. I would suggest making different options available based on the type of business.

Vantagens:

The app is very easy to use. It is quite intuitive and makes tasks easier to manage.

Desvantagens:

This app is geared toward businesses that are in a specific niche. Like Handyman services and the like but for my business it was not a good fit.

Resposta do Housecall Pro

há 9 meses

Hi Aaron, Thank you for the review! Thank you for trying us out! I would be happy to pass this along! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!

Raul Antonio
Raul Antonio
Graduate, EUA
Usuário do LinkedIn Verificado
Música, 2 - 10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

The definitive solution to manage my service business efficiently.

3,0 ano passado

Comentários: It is very good the online reservation function has been very convenient, since my clients can schedule appointments directly from my website and it is very easy to do so.

Vantagens:

I like this platform because with just a few clicks, I can schedule appointments, send reminders to my clients, generate invoices and receive payments.

Desvantagens:

One of the areas where I think they can improve is the customization of the forms and templates. Although there is a good selection available, I would like more customization options.

Resposta do Housecall Pro

ano passado

Thanks for the review! Happy to see you are enjoying it and its helping your business, and that you find ease in the flow between scheduling, and sending reminders, and generating invoices. I see you are wanting the ability to customize anymore, feel free to reach out to [email protected], want to see what we can do to help here! Hope to hear from you soon!

Ronald Abilmar
Ronald Abilmar
Marketing Manager, EUA
Usuário do LinkedIn Verificado
Software, 2 - 10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

The essential tool for my home service business.

5,0 ano passado

Comentários: I really like it because it has given me an all-in-one solution for managing my schedule, scheduling client appointments, tracking my work, and getting paid.

Vantagens:

I love how I can easily schedule appointments with my clients and keep track of my work and know exactly where I am on my schedule.

Desvantagens:

Conversely, I would like them to have more customization options in terms of the appearance of the generated documents and forms, such as invoices and contracts.

Resposta do Housecall Pro

ano passado

Thanks for the review! Happy to see you are enjoying it and its helping your business with scheduling appointments and keeping track of work! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!

abdou
CEO, Senegal
Internet, 2 - 10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

The All-in-One Solution for Your Home Services Business".

4,0 ano passado

Comentários: it works quite well

Vantagens:

Simplified management of appointments, invoices and payments for home service companies.

Desvantagens:

Relatively high monthly cost, depending on company size

Resposta do Housecall Pro

ano passado

Thanks for the review! Happy to see you are enjoying it and its helping your business with payments, and invoicing! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!

Avaliador Verificado
Usuário do LinkedIn Verificado
Imobiliárias, 2 - 10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

HouseCall Pros is affordable but lacks variety of options

3,0 há 2 anos

Comentários: It isn't awful and it isn't great. It is a good starting point, but can improve with more options and functionality.

Vantagens:

It is affordable. It has an easy to understand user interface. You can reach customer service via email quickly.

Desvantagens:

It doesn't have easy customizable options. It has restrained perimeters regarding entries and invoicing.

Resposta do Housecall Pro

há 2 anos

Thanks for the review! Glad that you had a good expiernce with our customer service. Really interested to learn more on the lack of customizable options and retrains around invoicing. Could you email me at [email protected] with your company name and best phone number? Hope to hear from you soon!