Quem usa esse software?

We're the only cloud-based management system robust enough to serve complex enterprise firms - yet versatile enough to bring affordable, industry-changing technology to soloists and small firms.

Avaliações médias

58 avaliações
  • Geral 4.5 / 5
  • Praticidade 4.5 / 5
  • Atendimento ao cliente 4.5 / 5
  • Recursos 4.5 / 5
  • Relação qualidade/preço 4.5 / 5

Detalhes do produto

  • Preço inicial 39,00 US$/mês
  • Versão gratuita Não
  • Avaliação gratuita Sim
  • Implantação Nuvem, SaaS, web
    Celular - iOS nativo
    Celular - Android nativo
  • Formação Pessoalmente
    Ao vivo online
    Webinars
    Documentos
  • Suporte 24 horas por dia (representante ao vivo)
    Horário comercial
    Online

Dados sobre o fornecedor

  • Merus
  • http://www.meruscase.com/
  • Fundada em 2008

Sobre o MerusCase

MerusCase has changed legal software forever by offering a unique, guided experience per law type, packaged in the fastest cloud-based technology available. Moreover, it's the only cloud-based system that brings you total HIPAA compliance as well as fully-integrated document automation, time tracking, billing, calendar, email, and case management. With MerusCase, you'll be able to run your practice from any computer or mobile device worldwide and experience de facto perfection with 99.9% uptime.

Recursos do MerusCase

  • Cobrança e faturamento
  • Contabilidade fiduciária
  • Controle de despesas
  • Controle de horas
  • Email management
  • Gerenciamento de documentos
  • Gestão de calendários
  • Gestão de clientes
  • Gestão de conflitos
  • Gestão de contratos
  • Gestão de processos recursórios
  • Gestão de tarefas
  • Notas de caso
  • Arquivo morto e retenção
  • Colaboração
  • Controle de versões
  • Controles do acesso
  • Gestão de contratos
  • Indexação de documentos
  • Marcação de documentos
  • Montagem de documentos
  • Pesquisa de texto completo
  • Controle de despesas
  • Controle de horas
  • Depoimentos de clientes
  • Faturamento de adiantamentos
  • Gerenciamento de documentos
  • Gestão de calendários
  • Gestão de casos
  • Rastreamento de conta
  • Cobrança e faturamento
  • Controle de horas e despesas
  • Gerenciamento de documentos
  • Gestão de calendários
  • Gestão de carteira
  • Gestão de casos
  • Gestão de patentes e marcas registradas
  • Gestão de tarefas
  • Pesquisa de expedientes judiciais
  • Sistema de calendário e lembretes
  • CRM
  • Cobrança e faturamento
  • Contabilidade fiduciária
  • Controle de horas
  • Gerenciamento de documentos
  • Gerenciamento de e-mails
  • Gestão de calendários
  • Gestão de conflitos
  • Gestão de contratos
  • Gestão de processos judiciais
  • Gestão de tarefas
  • Portal do cliente

Produtos sugeridos

As avaliações mais úteis do MerusCase

Can't work again without it!

Avaliado em 21/12/2018
Marc B.
Attorney
Escritório de advocacia, 2-10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
5/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Overall, I'm thrilled we're using Meruscase and can't imagine working again without it.

Vantagens: 1) Customer Support is Exceptional! Just AWESOME! They are very responsive and helpful.
2) Emailing from the case and attaching documents from the case as a PDF/Word documents is seamless, saving valuable time.
3) Ability to easily select documents to combine into a zip file or single PDF document.
4) Jet Filing is incredibly easy with Merus (get feedback either validating or rejecting your filed documents in a matter of minutes). File a DOR and the next morning get an email with a Notice of Hearing from the Board (if you elect to be served by email). (All documents Jet Filed can be easily located)
5) Subpoenaing records through Merus (All outstanding subpoenas can be easily located)
6) Creating Tasks/Reminder
7) Ability to create custom templates
8) VISUALLY - Merus looks great!

Desvantagens: 1) The ability to Drag and Drop Activity notes into whatever order you want would be nice. If you entered PDF docs and want to reorganize them in reverse chronological order this would be a nice feature. Combining PDFs into a single doc is done by the order they are entered in Merus. It woud be more user friendly to drag and drop into whatever order we want the PDF documents combined. Also PDF viewer features are non-existent (can't search, skip pages, etc).
2) How best to edit/save/delete parties and contacts is not intuitive and can cause grief. You can limit each user's ability to make changes but if allowing your staff the flexibility to make those changes, make sure they are trained how to properly edit parties without making changes to other cases.
3) Addingl label features for addresses would be helpful. Many doctors (esp. QMEs) have multiple addresses. Some want the records sent to a different address than the address of the exam, while some have yet another address if records are sent overnight. Being able to label which address is primary for each or if we could type a description by the address it could help.
4) Their Log Call feature is nice for party contacts and I'd like to see that feature added to Company contacts
5) Had some issues with hyperlinks and some content not visually appearing in Merus

I did not have any kind of legal experience and I would say that working with Merus it was very easy

Avaliado em 11/07/2018
Marieli T.
Legal Assistant
Usou o software para: Mais de um ano
Fonte da avaliação 
4/5
Geral
5 / 5
Praticidade
4 / 5
Recursos e funcionalidades
4 / 5
Suporte ao cliente
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: It is a program that is easy to work with, pretty user-friendly for people with experience or no experience.

Desvantagens: For me, something I have noticed from the beginning was that after every update the software has crashed.
- I work for the Personal Injury Department it is not as user-friendly as it is for WC.
- Has at times a huge delay updating and uploading e-mails
- When searching for a contact (company) when having several named the same but with different addresses when trying to link it to a person contact it does not give you the option because the list its only like 10 option, for the PI department that is very difficult because we work with a lot of insurance companies that have several locations and by not being able to link an adjuster to the correct company and address it creates issues.
- In the incident tab I feel that should be larger and easier to write down and be able to see it, the filed that is given to writing being only one line it makes it difficult to be able to read it all and proofread it due to the fact that you cannot look at the whole thing at once.
- For PI Dept should give the option to create add more fields and also when creating a new case PI case should automatically add before the case # a PI to facilitate and make it easier to identify the case without having to manually go and change it.

Resposta dos fornecedores

por Merus em 17/07/2018

Hi Marieli,

Thank you for your feedback. Emails sent in Merus are always received instantaneously. Slow emails are due to slow email servers which are unfortunately, outside of Merus¿ control.

For contacts and companies with the same name, there is a Dedupe tool which combines case information under one rolodex entry. All you need to do is click on Settings (gear icon) > Data Management > Remove Duplicates > Contacts or Companies.

For the creation of an automatic case #, you can set a secondary case identifier as ¿Use the `File Number¿ set in the case¿. It¿s under Settings > Firm Display Options > Display Options: Case ID & Parties. Please reach out to our Support Team if you need help with this.

As for your other concerns, would you mind sending a screenshot to our Support Team, along with notes that point out the specifics of your feature request? This will provide more context for us so that we can learn your exact needs so that we can create an even better product.

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