--- description: Tudo sobre Dispatch: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dispatch - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Expedição de Serviço](/directory/30059/service-dispatch/software) > [Dispatch](/software/139893/dispatch) # Dispatch Canonical: https://www.capterra.pt/software/139893/dispatch Page: 1 / 3\ Seguinte: [Next page](https://www.capterra.pt/software/139893/dispatch?page=2) > Tranquilidade para você, para a equipe e para o cliente. > > Verdict: Rated **4.0/5** by 43 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Dispatch? Empresas que distribuem técnicos de trabalho de campo e precisam agendá-los, rastreá-los, faturar clientes e comunicar o status do técnico aos clientes. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.0/5** | 43 Avaliações | | Praticidade | 4.1/5 | Based on overall reviews | | Suporte ao cliente | 3.9/5 | Based on overall reviews | | Relação qualidade/preço | 4.1/5 | Based on overall reviews | | Recursos | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Dispatch - **Location**: BOSTON, EUA - **Founded**: 2013 ## Commercial Context - **Preço inicial**: 129,00 US$ - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Estados Unidos ## Recursos - Acesso para Celular - Agendamento - Agendamento automatizado - Agendamento de manutenção - Alertas/notificações - Aplicativo móvel - Assinatura eletrônica - Banco de dados de contatos - Banco de dados do cliente - Cobrança e faturamento - Coleta de pagamento no campo - GPS - Gestão da disponibilidade - Gestão de calendários - Gestão de expedição - Gestão de pedidos de trabalho - Gestão de trabalhos - Gestão técnica - Histórico de atendimento - Lembretes - Orçamentos/estimativas - Pagamentos eletrônicos - Portal de autoatendimento - Rastreamento de habilidades - Relatórios e análise de dados - Roteamento - Third-Party Integrations ## Integrations (9 total) - HubSpot Marketing Hub - Marketo Engage - NetSuite - PayPal Enterprise Payments - QuickBooks Online Advanced - Salesforce Sales Cloud - Stripe - Twilio - Xero ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Expedição de Serviço](https://www.capterra.pt/directory/30059/service-dispatch/software) ## Categorias relacionadas - [Software de Expedição de Serviço](https://www.capterra.pt/directory/30059/service-dispatch/software) - [Sistemas de Agendamento](https://www.capterra.pt/directory/30087/scheduling/software) - [Sistemas de HVAC](https://www.capterra.pt/directory/30107/hvac/software) - [Sistemas de Canalização](https://www.capterra.pt/directory/30673/plumbing/software) - [Software FSM (Gerenciamento de Serviços de Campo)](https://www.capterra.pt/directory/10009/field-service-management/software) ## Alternativas 1. [Connecteam](https://www.capterra.pt/software/153140/connecteam) — 4.6/5 (5203 reviews) 2. [Jobber](https://www.capterra.pt/software/127994/jobber) — 4.6/5 (1456 reviews) 3. [FieldPulse](https://www.capterra.pt/software/153475/fieldpulse) — 4.6/5 (445 reviews) 4. [Housecall Pro](https://www.capterra.pt/software/140363/housecall-pro) — 4.7/5 (2739 reviews) 5. [ServiceTitan](https://www.capterra.pt/software/150053/servicetitan) — 4.3/5 (332 reviews) ## Avaliações ### "I work with this software daily to schedule clients." — 4.0/5 > **Ashley** | *10 de janeiro de 2018* > > **Vantagens**: I like that it's compatible with AHS and the clients come across easily. I also like that they have apps because i travel a lot out of the office. > > **Desvantagens**: I don't like that the software can be extremely glitchy. While it does allow you schedule it changes the name of clients if it feels they are similar creating a lot of work if you have to enter them individually. We recently have also had scheduled clients not show up on the scheduled dates. This creates issues when your workers rely heavily on this software to keep them on track and on time. ----- ### "Streamlining Operations for Efficient Service Management" — 4.0/5 > **Sarah** | *18 de julho de 2024* | Serviços ao consumidor | Recommendation rating: 5.0/10 > > **Vantagens**: The system excels in scheduling and dispatching technicians efficiently. It allows us to assign jobs based on technician availability, location, and expertise, ensuring optimal resource allocation. Managing jobs from creation to completion is seamless. We can create work orders, attach relevant documentation, and track progress throughout the entire service cycle. The reporting and analytics features provide valuable insights into key metrics such as job completion rates, technician productivity, and lead services performances. > > **Desvantagens**: Integrating customer data often requires manual entry or duplicate efforts, as the system lacks seamless integration with our existing customer database. > > My overall experience with the service dispatch system has been positive in terms of streamlining our service operations and improving efficiency. It effectively manages scheduling, job assignments, and real-time updates, which have enhanced our ability to deliver timely service to customers. However, the challenge of integrating customer data into our main database remains a significant drawback. Despite this, the system's robust features and support have contributed to overall improvements in service management and customer satisfaction within our organization. ----- ### "Awful" — 1.0/5 > **Bryson** | *24 de outubro de 2023* | Construção | Recommendation rating: 0.0/10 > > **Vantagens**: Easy to use. Gets the job done sometimes. > > **Desvantagens**: The customer service is awful. Would not recommend ever. No way to just call them to solve an issue takes them forever to reply to emails. ----- ### "Easy to Use" — 4.0/5 > **Amy** | *12 de junho de 2024* | Serviços de Facilities | Recommendation rating: 6.0/10 > > **Vantagens**: Easy to navigate and enter in new customer information. > > **Desvantagens**: You cannot search archived jobs - huge disadvantage when I need to look back at an older job. It is not very well integrated with other systems. > > It's overall just okay, not great. If you're used to working with Service Titan, you will be disappointed. ----- ### "Best Dispatch system" — 5.0/5 > **Shivani** | *20 de dezembro de 2019* | Fabricação elétrica/eletrônica | Recommendation rating: 10.0/10 > > **Vantagens**: The best thing about this software is that it is super easy to work with, can put in notes for tech,customer,office staff, allows user to determine who they want to share the information with. > > **Desvantagens**: Sometimes difficult to upload information for techs out in the files due to internet reception. Would be great to be able to access it at all times. > > My whole team is well familiarized and use dispatch on every order. It is a great communication route with Home warranty companies that we work with who are affiliated with Dispatch me app. Very convenient and fast method to relay information to them directly without the long phone hold up times. ----- Page: 1 / 3\ Seguinte: [Next page](https://www.capterra.pt/software/139893/dispatch?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/139893/dispatch) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data