Quem usa o TimeTap?

Independent professionals and small to medium size businesses who have large appointment offerings and bookings every month.

Conheça o TimeTap

Service providers frequently miss calls from potential clients & spend hours sending reminder & follow up emails amid juggling activities to grow their business. Our online appointment scheduling solution is like a shopping cart for services. We eliminate the missed calls and no-show problems by allowing clients to manage their own appointments. Businesses can embed a scheduler on their website and customize email notifications to go out automatically.

TimeTap - Informação

TimeTap

https://www.timetap.com/

Fundada em 2006

Assistência

  • Horário comercial
  • Online

Implantação

  • Nuvem, SaaS, web
  • Celular - iOS nativo
  • Celular - Android nativo

Formação

  • Pessoalmente
  • Ao vivo online
  • Webinars
  • Documentos
TimeTap - Vídeo
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TimeTap - Visão geral de preços

O TimeTap possui uma versão gratuita e oferece versão de teste grátis. Versão paga do TimeTap a partir de 24,95 US$/mês.


Preço inicial

24,95 US$/mês

Versão gratuita

Sim

Teste Grátis

Sim

Recursos do TimeTap

  • Agendamento automatizado
  • Agendamento de aulas
  • Agendamento de compromissos
  • Agendamento de grupo
  • Agendamento de recursos
  • Agendamento em tempo real
  • Alertas/notificações
  • Cronograma de instalações
  • Gestão de reservas de quartos
  • Planejamento de pessoal
  • Várias localizações

Ver lista completa de Sistemas de Agendamento

  • Acesso para Celular
  • Agendamento automatizado
  • Agendamento de grupo
  • Banco de dados de clientes
  • Compromissos recorrentes
  • Gestão de reservas de quartos
  • Lembretes de compromissos
  • Pagamentos online
  • Reservas online
  • Sincronização de calendários
  • Várias localizações

Ver lista completa de Sistemas de Agendamento de Compromissos

TimeTap - Alternativas

Mais alternativas ao TimeTap

TimeTap - Avaliações

Exibindo 5 de 200 avaliações

Geral
4,5/5
Praticidade
4,3/5
Atendimento ao cliente
4,6/5
Recursos
4,3/5
Relação qualidade/preço
4,5/5
Jennifer N.
Executive Director
Clínica de saúde mental
Usou o software por: 1 a 5 meses
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 19/04/2018

"A+ software that's infinitely customizable with top-notch support from an ethical, big-hearted team."

Comentários: Because of this software, we are able to execute the vision of our social enterprise to fight the opioid crisis without the prohibitively costly overhead associated with having human schedulers & administrators. We would have had to raise a much higher fundraising target in order to be able to run operations if it weren't for the flexibility and ease of use we found in TimeTap.

Vantagens: As a non-profit that provides free, longterm support to those healing from opioid addiction, we had very specific time management needs for our volunteer "Listeners" to schedule meetings with people healing from an addiction crisis. Listeners will be meeting with program participants in public locations like libraries and coffee-shops in multiple cities, and each volunteer has to set and manage their own availability. It was also important to us to be able to craft the public-facing messaging in a way that was both clear and non-shaming, and that software that was built for staff-client relationships didn't make our program participants feel like patients in the medical system. We thought this would be an impossible task, but TimeTap not only figured it out, they made it feel easy. I am still amazed by how quickly and effectively they helped us integrate our needs into an effective, working service. The software has been built in such a way that every facet of interactions between users in your scheduling system can be customized and optimized. There were a number of functionalities I didn't anticipate needing, and aspects of the work process I didn't think about customizing until we actually saw it in action. TimeTap support was there every step of the way to help us figure out how to tweak, adjust and clarify.

Desvantagens: The only downside I've experienced (as a non-technical person) with this software is that it can be hard to understand the logic of different settings and where specific gears are located on the back-end. I think, however, that this is just a necessary symptom of highly customizable software. TimeTap manages this incredibly well, in my opinion, by having an incredibly rich (and search sensitive) library of user documentation -- including screen-capture videos that show you step-by-step how to find what you're looking for. Their support team is also very responsive and friendly and I've never had trouble getting in touch with them on short notice for both quick and complicated questions.

Resposta dos fornecedores

por TimeTap em 20/04/2018

Thanks so much, Jennifer, for the kind and thoughtful review! It's been a pleasure helping you and the SeekHealing team -- you all are making a big difference in the world!

  • Fonte da avaliação 
  • Avaliado em 19/04/2018
Weisenberg W.
Tutor Mentor
Gestão da educação, 11-50 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 18/03/2019

"Great for scheduling appointments!"

Comentários: We use Time Tap for our international students to make appointments at our Center. It has been a successful addition to our program and our student's success.

Vantagens: For our purposes of allowing students to make tutoring appointments, Time Tap has been invaluable. Our students can make appointments any time of day, so the convenience for them has made our service more accesible and utilized. Also, the cost for us is minimal compared to how much it has helped our students accomplish their goal of learning English faster than without it, and compared to other similar products that are structured specifically for a tutoring center.

Desvantagens: The only con I would say for us is that the basic level of use only allows 10 users at a time. As a university, we are limited tohow much we can spend on an outside appointment program, so we make due with the basic level.

Resposta dos fornecedores

por TimeTap em 25/03/2019

Hi Wendy,

We really appreciate you taking the time to leave us a review on here! It's awesome to hear that TimeTap's been helpful with making your tutoring appointments at a good value!

Please let us know if there's anything we can do to help,
Lucy

  • Fonte da avaliação 
  • Avaliado em 18/03/2019
Mike D.
sales and bike fitting
Varejistas, 11-50 funcionários
Usou o software por: 1 a 5 meses
  • Classificação geral
    3/5
  • Praticidade
    2/5
  • Recursos e funcionalidades
    3/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    3/5
  • Probabilidade de recomendação
    3/10
  • Fonte da avaliação 
  • Avaliado em 09/10/2018

"Bike fitting appointment challenges"

Comentários: I don't feel having customers schedule a time to have a very personal service like Bike Fitting works with this application. Getting your bike tuned up makes more sense. Imagine trying to schedule a doctor appointment with a sore arm. Without some questions it could be a pulled muscle or bruise... or a heart attack. This assumes the customer knows what service will suit their needs. Often the customer chooses the least expensive option.

Vantagens: sync's with Google accounts. Able to see multiple days/weeks quickly. Nice customer data base if we enter it. Customer entry is not so consistent. Really think it could work well for our education programs as well as service if we put a larger chunk of time allotted on our part (assume the bike is in worse shape than customer thinks it is!)

Desvantagens: Customer problems setting up appointments- not consistently letting a customer know they have NOT REGISTERED fully, also same situation sometimes sends the fitter an email, sometimes blocks off the time even though not registered properly. Setting up fitter availability is too complicated- needs to be a calendar that is not open until the fitter goes on a calendar and opens up times- our schedules are not consistent due to staffing and outside commitments. Customers need to have a way to leave the fitter a note about questions or to have the fitter call to talk more about options (ie- I currently do not have a bike, but want to get more info to choose the most appropriate sized bike.) Does not tell customer what to bring to fitting. Not easy to follow up with customer without doing some digging on the timetap website to change an appointment, especially if customer puts in wrong phone number, no email, wrong address etc.

Resposta dos fornecedores

por TimeTap em 26/12/2018

Hi Mike,

So sorry to read about the issues you experienced here trying to get TimeTap set up for Freewheel. We did just release some updates to how fitters can add their availability this past weekend which may change/improve some of the issues you were explaining here. I'd love to show these to you if there is a time in the coming weeks we can get on the phone together. You can book a support call with me at https://www.timetap.com/online-support-call.html and we can look at some of these items. I know one of the big requests we've gotten from businesses like yours is to allow add ons to appointments which is something we are working on for 2019. We can discuss some of the enhancements you might like as well on the support call.

Thanks,
Lucy

  • Fonte da avaliação 
  • Avaliado em 09/10/2018
Kathy C.
Finding Brave Career & Personal Coach, Writer & Speaker helping women and men live and work bravely
Usou o software por: Mais de dois anos
  • Classificação geral
    5/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    Não avaliado
  • Fonte da avaliação 
  • Avaliado em 30/01/2018

"Just what I needed, and more than I hoped"

Vantagens: I love that it seems to understand and anticipate all the functionality I need (before I knew I needed it!). And that can be more and more complex as I offer a wider range of products, services and programs. It's a powerful program yet not so complex that we need deep expertise in programming to design the communications, notifications and interface the way we want. And the customer support I've received from my onboarding supporter Cust support rep has been truly fantastic! So quick, thorough and clear. That type of excellent support and follow-up speaks volumes to me about this program.

Desvantagens: I'd say that due to how robust this program is, it's critical to get onboarding help when you're first starting out with it, and not try to accomplish all your essential tasks without that added support.

Resposta dos fornecedores

por TimeTap em 01/02/2018

Kathy,
Thank you so much for the kind words! Glad to hear you feel well-supported while you navigate all of TimeTap¿s tools to make your business run smoothly. As always, we¿re here if you need us and do appreciate the feedback, truly shows we¿re going in the right direction.

  • Fonte da avaliação 
  • Avaliado em 30/01/2018
Joel Q.
Career Coach, Resume Writer, Interview Coach, Cover Letter Writer
Usou o software por: Mais de um ano
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 31/05/2018

"Time Tap has streamlined scheduling client calls. I set my availability, they choose what works"

Comentários: I am more productive using Time Tap. I set the times I am available; the types of interactions clients may choose from and then give them control of when they set up our sessions.
This frees me to work on other projects, knowing that my clients have a clean, professional looking way to schedule time with me.

Vantagens: Being able to copy and paste my personalized Time Tap Link into emails, helps my clients schedule meetings. This saves all the back and forth emails, "does this time work?" Time Tap is much more productive.
I have embedded the Time Tap scheduler on my website and on specific landing pages. What a great tool to convert visitors into clients. They can take action and be in control of their schedule. I get to speak with potential clients in a planned way, allowing me to be more productive.

Desvantagens: It took me a while to learn how to navigate the different screens. I have a system in place now that works well for me, but I am not sure it is the most efficient way to use the software.

Resposta dos fornecedores

por TimeTap em 19/07/2018

Thank you Joel for your feedback. We're pleased to learn the system has been working so smoothly for you.

  • Fonte da avaliação 
  • Avaliado em 31/05/2018