--- description: Tudo sobre FluentStream: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FluentStream - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Telefonia](/directory/30084/telephony/software) > [FluentStream](/software/138973/fluentstream) # FluentStream Canonical: https://www.capterra.pt/software/138973/fluentstream Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/138973/fluentstream?page=2) > O FluentCloud é um sistema de telefonia comercial baseado na nuvem que se concentra em ser mais acessível economicamente para o seu negócio, melhorando a confiabilidade. > > Verdict: Rated **4.6/5** by 71 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa FluentStream? O FluentStream fornece soluções completas de telefonia comercial para pequenas, médias e grandes empresas. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.6/5** | 71 Avaliações | | Praticidade | 4.5/5 | Based on overall reviews | | Suporte ao cliente | 4.8/5 | Based on overall reviews | | Relação qualidade/preço | 4.6/5 | Based on overall reviews | | Recursos | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: FluentStream Technologies - **Location**: Denver, EUA - **Founded**: 2007 ## Commercial Context - **Preço inicial**: 20,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Canadá, Estados Unidos ## Recursos - Acesso para Celular - Alerts/Escalation - CRM - Call center de ligações de entrada - Call center de ligações saída - Converter texto em voz - Digitação por teclado do telefone - Discador preditivo - Distribuição automática de chamadas - Duração da chamada - Geração de relatórios por extensão - Gestão de call centers - Gestão de campanhas - Gestão de chamadas perdidas - Gestão de filas - Gravação - Gravação de chamadas - IVR - Identificador de chamadas - Integração de telefonia por computador - Mensagens por voz - Monitoração de chamadas - Questionários e feedback - Registro de chamadas - Registro de respondentes - Relatórios de campanhas inbound - Relatórios de campanhas outbound - Relatórios e análise de dados - Roteamento de chamadas - Roteirização de chamadas - Transcrição de chamadas - Transferência de chamadas - VoIP ## Integrations (2 total) - CRM - Microsoft Teams ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Telefonia](https://www.capterra.pt/directory/30084/telephony/software) ## Categorias relacionadas - [Sistemas de Telefonia](https://www.capterra.pt/directory/30084/telephony/software) - [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software) - [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software) - [Ferramentas de Contabilidade de Chamadas](https://www.capterra.pt/directory/30083/call-accounting/software) - [Software IVR (​Interactive Voice Response)](https://www.capterra.pt/directory/30231/ivr/software) ## Alternativas 1. [3CX](https://www.capterra.pt/software/158704/3cx) — 4.4/5 (465 reviews) 2. [VoIP.ms](https://www.capterra.pt/software/203084/voip-ms) — 4.8/5 (697 reviews) 3. [Microsoft Teams](https://www.capterra.pt/software/168668/microsoft-teams) — 4.5/5 (10974 reviews) 4. [Nextiva](https://www.capterra.pt/software/175788/nextiva) — 4.6/5 (916 reviews) 5. [Zoom Workplace](https://www.capterra.pt/software/144037/zoom-video-conferencing) — 4.6/5 (14553 reviews) ## Avaliações ### "Couldn't ask for better customer service\!" — 5.0/5 > **Jessica** | *22 de janeiro de 2019* | Relações públicas e comunicações | Recommendation rating: 10.0/10 > > **Vantagens**: I love the user friendly platform, very "dummy proof" for those of us that aren't as technologically inclined. I also the love the Fluentcloud mobile app that allows me to access my extension while I am out of the office. > > **Desvantagens**: I would not say there is anything I don't like, in most cases it is my lack of knowledge on how to navigate the software.However anytime I contact the customer service team they are ready and willing to walk me through these processes through instruction and education. > > Any issue I may have, or need assistance with customer service agents are friendly, helpful and hands on. At first I was skeptical suing a phone company that is not located in my back yard, however remote access is a wonder and gets the issues taken care of, almost immediately. The technology is advanced but easy to use, couldn't ask for more. ----- ### "An upstart VOIP provider that will give the big names a run for their money\!\!\!" — 5.0/5 > **John** | *10 de junho de 2020* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: The software is fairly straightforward like most VOIP systems. It may not be as flashy as Vonage, RingCentral or 8x8, but it's a great cost, and the customer support team has been AMAZING for both selection, implementation and ongoing use. > > **Desvantagens**: Nothing really. Some things are a little harder to find compared to the bigger systems because they're a new vendor. But they're constantly upgrading and making the system easier and easier to use. > > It's been world-class amazing from the sales process, to onboarding, to daily use. ----- ### "Stay Away at ALL costs from Fluent Stream." — 1.0/5 > **George** | *5 de dezembro de 2024* | Hospitais e Saúde | Recommendation rating: 1.0/10 > > **Vantagens**: Not much. The positive reviews they've received are suspect. We've been with them over a dozen years, and they mess up big time every few years. Their customer support is "lip-service" as their errors have been costly to my company. If you wish to lose $---go ahead with them. They've made errors in our messages-and ask the caller to leave a message-but no cue---so no message is left. They tried to upsell service to an employee-who had no authority-and I found out after I received a crazy bill. Lood at the one stars, as they're valid, They used to be 2.5 stars---not sure how they're at 4.6 to 4.8. > > **Desvantagens**: See above. Customer service. Their inability to fix problems in a timely fashion' > > Terrible. They now take much longer to fix any problems, and their customer service is "lip service" ----- ### "Great VOIP Company\!" — 5.0/5 > **Avaliador Verificado** | *23 de agosto de 2019* | Emprego e contratação | Recommendation rating: 10.0/10 > > **Vantagens**: Its feature packed. Everything I need in a program it offers \& its priced right > > **Desvantagens**: Very little. Maybe they just need to make it a bit easier to find recorded conversations > > Very good ----- ### "An awesome IP phone software system." — 5.0/5 > **Jeff** | *19 de dezembro de 2017* | Software | Recommendation rating: 10.0/10 > > **Vantagens**: I love the fact that I get my voicemail sent to my email immediately after they are left. Allows me to stay in touch no matter where I am. > > **Desvantagens**: Sometimes when I log into the online portal to change my forwarding or follow me functions, it doesn;t save the changes. Seems to be getting better though\! > > The ability to work from anywhere and be able to change anything I need related to my phone system\! ----- Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/138973/fluentstream?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/138973/fluentstream) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data