---
description: Tudo sobre Ivy Experience Suite: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ivy Experience Suite - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Plataforma de IA Conversacional](/directory/31596/conversational-ai-platform/software) > [Ivy Experience Suite](/software/136769/guest-communications-platform)

# Ivy Experience Suite

Canonical: https://www.capterra.pt/software/136769/guest-communications-platform

> Plataforma de mensagens de texto inteligente para envolvimento do participante, com ROI elevado e suporte do Google. Melhora as avaliações, a receita e as pontuações de satisfação dos hóspedes.
> 
> Verdict: Rated **4.3/5** by 3 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Ivy Experience Suite?

Mais adequado para hotéis, resorts e cassinos que buscam aumentar a tarifa diária média (ADR na sigla em inglês), as pontuações de satisfação dos hóspedes e as receitas por meio de serviço automatizado de alta qualidade.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.3/5** | 3 Avaliações |
| Praticidade | 4.7/5 | Based on overall reviews |
| Suporte ao cliente | 4.7/5 | Based on overall reviews |
| Relação qualidade/preço | 4.7/5 | Based on overall reviews |
| Recursos | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Revinate

## Commercial Context

- **Preço inicial**: 250,00 US$
- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Available Countries**: Estados Unidos

## Recursos

- Bate-papo ao vivo
- Comunicação multicanal
- Gerenciamento de contatos
- Mensagens de texto em massa
- Mensagens em dois sentidos
- Mensagens programadas
- Personalização de mensagens
- Relatórios e análise de dados
- Respostas automáticas
- Third-Party Integrations

## Integrations (3 total)

- Front
- Maestro PMS
- Stayntouch  PMS

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Plataforma de IA Conversacional](https://www.capterra.pt/directory/31596/conversational-ai-platform/software)

## Categorias relacionadas

- [Plataforma de IA Conversacional](https://www.capterra.pt/directory/31596/conversational-ai-platform/software)
- [Sistemas de SMS em Massa](https://www.capterra.pt/directory/30842/sms-marketing/software)

## Alternativas

1. [SlickText](https://www.capterra.pt/software/155430/slicktext-com) — 4.8/5 (268 reviews)
2. [Text Request](https://www.capterra.pt/software/167015/text-request) — 4.6/5 (1193 reviews)
3. [Clearstream](https://www.capterra.pt/software/158103/clearstream) — 4.8/5 (663 reviews)
4. [Wati](https://www.capterra.pt/software/204314/wati) — 4.6/5 (203 reviews)
5. [Birdeye](https://www.capterra.pt/software/152997/birdeye) — 4.7/5 (703 reviews)

## Avaliações

### "Ivy is wonderful\!" — 5.0/5

> **Mayur** | *8 de agosto de 2020* | Hotelaria | Recommendation rating: 10.0/10
> 
> **Vantagens**: auto responses makes it so you don't need to do 100% of the work
> 
> **Desvantagens**: None, There were some Cons from a number of years ago, but all good now\!
> 
> I've had Ivy for over 3 years and I have seen the difference with guests having a better experience, employees not having as many phone calls or in person questions and requests.  Definitely deescalates a lot of situations because it is not an in person interaction.

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### "GO IVY..GOMOMENT\!" — 4.0/5

> **PETER** | *23 de junho de 2020* | Hotelaria | Recommendation rating: 10.0/10
> 
> **Vantagens**: UNDER THE CURRENT LANDSCAPE, IVY AND TOUCHLESS GUEST INTERACTIONS HAVE BECOME AND ESSENTIAL OPERATIONAL PIECE TO THE HOSPITALITY INDUSTRY.
> 
> **Desvantagens**: NOTHING, GREAT\!  USING IVY TO INTERACT WITH HOTEL GUESTS IS ESSENTIAL.
> 
> EXTREMELY PLEASED AND WILL RECOMMEND TO OTHER HOTELIERS.

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### "IVY is the best Personal Concierge" — 4.0/5

> **Misty** | *22 de julho de 2020* | Hotelaria | Recommendation rating: 10.0/10
> 
> **Vantagens**: I like best that my staff can communicate with guest quickly through Ivy and respond to whatever their needs are .
> 
> **Desvantagens**: I have not found a negative yet with IVY
> 
> Ivy is helping to increase my LTR scores and assist with generating incremental revenue in my other outlets on property outlets by giving me the ability to promote with the group messaging feature\!

## Links

- [View on Capterra](https://www.capterra.pt/software/136769/guest-communications-platform)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/136769/guest-communications-platform> |
| de-AT | <https://www.capterra.at/software/136769/guest-communications-platform> |
| de-CH | <https://www.capterra.ch/software/136769/guest-communications-platform> |
| en | <https://www.capterra.com/p/136769/Guest-Communications-Platform/> |
| en-AE | <https://www.capterra.ae/software/136769/guest-communications-platform> |
| en-AU | <https://www.capterra.com.au/software/136769/guest-communications-platform> |
| en-CA | <https://www.capterra.ca/software/136769/guest-communications-platform> |
| en-GB | <https://www.capterra.co.uk/software/136769/guest-communications-platform> |
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| nl | <https://www.capterra.nl/software/136769/guest-communications-platform> |
| nl-BE | <https://www.capterra.be/software/136769/guest-communications-platform> |
| pt | <https://www.capterra.com.br/software/136769/guest-communications-platform> |
| pt-PT | <https://www.capterra.pt/software/136769/guest-communications-platform> |

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