--- description: Tudo sobre Service Fusion: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Service Fusion - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software FSM (Gerenciamento de Serviços de Campo)](/directory/10009/field-service-management/software) > [Service Fusion](/software/135788/service-fusion) # Service Fusion Canonical: https://www.capterra.pt/software/135788/service-fusion Page: 1 / 14\ Seguinte: [Next page](https://www.capterra.pt/software/135788/service-fusion?page=2) > Software de gestão de trabalho de campo completo para administrar empresas de qualquer lugar, com planos a partir de uma taxa fixa de US$ 99,00 por mês. > > Verdict: Rated **4.3/5** by 308 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Service Fusion? O programa atende a mais de 3 mil pequenas e médias empresas de trabalho de campo nas áreas de climatização, encanamento, elétrica, reparos de eletrodomésticos, automação residencial, A/V, chaveiros, TI e muitos outros setores de serviços. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.3/5** | 308 Avaliações | | Praticidade | 4.3/5 | Based on overall reviews | | Suporte ao cliente | 4.3/5 | Based on overall reviews | | Relação qualidade/preço | 4.2/5 | Based on overall reviews | | Recursos | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: KickServ ## Commercial Context - **Preço inicial**: 245,00 US$ - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500 - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Windows (local), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Austrália, Canadá, Estados Unidos ## Recursos - Agendamento - Agendamento em tempo real - Alertas/notificações - Aplicativo móvel - Armazenamento de documentos - Assinatura eletrônica - Banco de dados de contatos - Banco de dados de custos - CRM - Captura de fotos - Cobrança e faturamento - Compromissos recorrentes - Controle de estoque - Controle de horas - Estimativa de custos - Estimativa de materiais - GPS - Gerenciamento de faturas - Gerenciamento de pedidos de compra - Gestão da disponibilidade - Gestão de calendários - Gestão de clientes - Gestão de clientes - Gestão de estoques - Gestão de inspeções - Gestão de lances - Gestão de pedidos de trabalho - Gestão de projetos - Gestão de reservas - Gestão de trabalhos - Gestão preventiva - Gestão técnica - Histórico de atendimento - Mensagens de SMS - Monitoramento - Pagamentos eletrônicos - Painel de atividades - Para instaladores comerciais e/ou industriais - Planejamento de pessoal - Rastreamento de trabalho - Real-Time Data - Real-Time Updates - Registro de auditoria - Relatórios e análise de dados - Relatórios e estatística - Relógio de ponto online - Reservas online - Seguimento de status - Sincronização de calendários - Third-Party Integrations ... and 24 more features ## Integrations (15 total) - Clyr - Coast - Customer Lobby - Dispatch - Google Calendar - Microsoft Outlook - Nexa Virtual Receptionist - PaySimple - Podium - Profit Rhino - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Sameday - pulseM ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software FSM (Gerenciamento de Serviços de Campo)](https://www.capterra.pt/directory/10009/field-service-management/software) ## Categorias relacionadas - [Software FSM (Gerenciamento de Serviços de Campo)](https://www.capterra.pt/directory/10009/field-service-management/software) - [Software de Expedição de Serviço](https://www.capterra.pt/directory/30059/service-dispatch/software) - [Sistemas de HVAC](https://www.capterra.pt/directory/30107/hvac/software) - [Sistemas de Canalização](https://www.capterra.pt/directory/30673/plumbing/software) - [Software de Encomenda de Serviço](https://www.capterra.pt/directory/30785/work-order/software) ## Alternativas 1. [FieldPulse](https://www.capterra.pt/software/153475/fieldpulse) — 4.6/5 (455 reviews) 2. [Jobber](https://www.capterra.pt/software/127994/jobber) — 4.6/5 (1457 reviews) 3. [Connecteam](https://www.capterra.pt/software/153140/connecteam) — 4.6/5 (5266 reviews) 4. [ServiceTitan](https://www.capterra.pt/software/150053/servicetitan) — 4.3/5 (334 reviews) 5. [Fracttal One](https://www.capterra.pt/software/159911/fracttal) — 4.6/5 (1774 reviews) ## Avaliações ### "If you have a sales team that is mobile and on the road this is an incredible platform." — 5.0/5 > **Brandon** | *1 de abril de 2018* > > **Vantagens**: It's very intuitive and has more tools and most businesses will need. It's very easy for salespeople to use and if they are not able to use it that's a good sign that you should be looking for a replacement. > > **Desvantagens**: There are a lot of options that can get a little bit overwhelming. The learning curve is a little high but that's due to the fact that there are so many tools available. ----- ### "Easy to Use & Adaptable" — 4.0/5 > **Rick** | *15 de abril de 2026* | Telecomunicações | Recommendation rating: 10.0/10 > > **Vantagens**: It's a much better value than Autotask. Not only does it cost much less monthly, it's a better product. With Autotask we had to create a system of Google Drive folders to hold deliverables, a feature which is built in to SF. We also had to pay a 3rd party monthly to parse email messages to create tickets in Autotask. We love the ability to add fields to our jobs as our needs change. > > **Desvantagens**: There are some issues with Quickbooks integration assigning jobs to the wrong child company even though we've made the child inactive in Quickbooks. > > Still a little rough around the edges but an incredible value for our company. Service Fusion has helped our company become more efficient. ----- ### "Overview of product" — 3.0/5 > **Phil** | *16 de abril de 2026* | Serviços ao consumidor | Recommendation rating: 7.0/10 > > **Vantagens**: Cost for what product offers vs competitors products Improvements to mobile app and features added to enhance app > > **Desvantagens**: Not spending enough effort on the core portions of product, appear to try to add more value added items which don't improve base product > > You are trying to be more responsive to issues, current \& improving responsiveness.Tech support is improving in responsiveness ----- ### "Unimpressive - Unresponsive" — 1.0/5 > **Michael** | *2 de março de 2026* | Construção | Recommendation rating: 0.0/10 > > **Vantagens**: The price is fantastic. But you get what you pay for. Fairly simple to use, but not too many features to use anyway. > > **Desvantagens**: Customer service is virtually nonexistent. They "throttle" our speed back to the point that every action within the system takes 30+ seconds. "Task" items mysteriously delete themselves from the schedule. But the real issue is our data. We have been attempting to get a back-up of our data for security purposes since October 2025. It is now March 2026 and we still have not received a complete copy of our back-up data. > > Very disappointing. Software such as this is the lifeblood of a modern service company. The lack of support, lack of innovation, and poor performing software make Service Fusion a very bad option if you are looking to succeed in the service industry. ----- ### "Overall Feedback" — 5.0/5 > **Henry** | *15 de abril de 2026* | Serviços ao consumidor | Recommendation rating: 9.0/10 > > **Vantagens**: The all around features. It's a one stop for everything. I have my phones scheduling invoices all in one place. > > **Desvantagens**: Our recommendation don't really get implemented. I have suggested changes on the idea portal multiple times. > > The software is super user friendly. It is quiet expensive and it would be nice if smaller company could have a cheaper option. ----- Page: 1 / 14\ Seguinte: [Next page](https://www.capterra.pt/software/135788/service-fusion?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/135788/service-fusion) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data