Quem usa o ecomdash?

Empresas de pequeno e médio porte que vendem em vários marketplaces, têm processamento de pedidos muito complexo e necessidade de integração de dados de back-end e estoque e precisam procurar uma solução de software acessível.

Conheça o ecomdash

A Ecomdash é uma empresa de software de gestão de estoques e atendimento de pedidos que oferece a opção de gerenciar todos os canais de vendas online a partir de um painel. Coordene os níveis de venda e estoque em plataformas como eBay, Amazon, Etsy e mais com geração de relatórios e sincronização automática. O software é ideal para pequenas e médias empresas e vem com uma avaliação e consultoria gratuitas de 15 dias. Todos os clientes da Ecomdash recebem uma conta gratuita da Pitney Bowes. Ela tem um valor anual de US$ 180.

ecomdash - Informação

ecomdash

http://www.ecomdash.com

Fundada em 2012

ecomdash - Preços

O ecomdash não possui uma versão gratuita, mas oferece versão de teste grátis. Versão paga do ecomdash a partir de 60,00 US$/mês.

ecomdash - Vídeo
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Preço inicial

60,00 US$/mês

Versão gratuita

Não

Teste Grátis

Sim

Implantação

Nuvem, SaaS, web

Formação

Ao vivo online

Webinars

Documentos

Assistência

Horário comercial

Online

Recursos do ecomdash

  • Check-in/Check-out
  • Código de barras/RFID
  • Códigos SKU/UPC
  • Gestão de fornecedores
  • Gestão de itens
  • Gestão de renovações de pedidos
  • Otimização de estoques
  • Previsão
  • Rastreamento de estoque
  • Rastreamento do custo
  • Rastreamento do número de série

Ver lista completa de Sistemas de Controle de Estoque

  • Gestão de atendimento ao cliente
  • Gestão de dados do produto
  • Gestão de fornecedores
  • Gestão de pedidos
  • Gestão de suprimentos
  • Integração de comércio eletrônico
  • Otimização de preços
  • Rastreamento de remessas
  • Relatórios e análise de dados
  • Serviços de dropshipping

Ver lista completa de Software de Dropshipping

  • Carrinho de compras
  • Comércio móvel
  • Comércio social
  • Gerenciamento de SEO
  • Gestão de canais
  • Gestão de catálogos
  • Gestão de devoluções
  • Gestão de estoques
  • Gestão de pedidos
  • Gestão de promoções
  • Integração de mercado
  • Marketing por e-mail
  • Sincronização de dados

Ver lista completa de Software de E-Commerce Multicanal

  • Atendimento do pedido
  • Gestão de Pedidos em Espera
  • Gestão de catálogos
  • Gestão de devoluções
  • Gestão de estoques
  • Gestão de pedidos especiais
  • Gestão de remessas
  • Pedidos recorrentes
  • Rastreamento de pedidos
  • Registro de pedidos

Ver lista completa de Software de Gestão de Encomendas

  • Acesso para Celular
  • Alertas/notificações
  • Gerenciamento de multicanal
  • Gestão de armazéns
  • Gestão de estoques de fabricação
  • Gestão de estoques do varejo
  • Gestão de fornecedores
  • Gestão de renovações de pedidos
  • Identificação do produto
  • Kits
  • Otimização de estoques
  • Previsão
  • Relatórios e análise de dados

Ver lista completa de Software de Gestão de Estoque

ecomdash - Alternativas

Mais alternativas ao ecomdash

ecomdash - Avaliações

Exibindo 5 de 95 avaliações

Geral
3,9/5
Praticidade
3,6/5
Atendimento ao cliente
4/5
Recursos
3,9/5
Relação qualidade/preço
4,1/5
Sander K.
Owner
Bens de consumo, 2-10 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5/5
  • Praticidade
    3/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    8/10
  • Fonte da avaliação 
  • Avaliado em 14/01/2019

"Highly capable with a learning curve"

Comentários: Ecomdash has allowed our business to expand as we sell online B2C, B2B, brick-and-mortar, and at mobile locations. No other software handles this for us like ecomdash can.

Vantagens: Ecomdash handles multi-channel inventory is a more comprehensive and flexible way than any other software we’ve tried.

Desvantagens: The software is so capable that it also has a huge learning curve (we’ve been at it several years and still learn new things), and the interface isn’t very modern, nor is it mobile-friendly.

  • Fonte da avaliação 
  • Avaliado em 14/01/2019
David H.
Lapidary Artist
Usou o software por: Mais de um ano
  • Classificação geral
    4/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    4/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 09/12/2017

"ecomdash has allowed me to sell more of my work on more sales channels with less effort."

Comentários: For anyone who sells on multiple sales channels this product is invaluable.

Vantagens: That it is integrated with all the sales channels I use--eBay, Etsy, Shopify, and Amazon, and as I grow I may expand to others. Customer service is responsive and they offer a LOT for an economical price. I'm a lapidary artist and make one of a kind gemstone focal beads and it's just me and a half time office assistant. I couldn't possibly manage selling on all these channels at once without a service like ecomdash. I've sold on eBay for 18 years, Etsy for 8 years, Shopify for 1+ year, and on Amazon for 2 months. Amanzon has suddenly become my biggest and best market! Ecomdash lets me try new sales channels with minimal effort while keeping track of inventory.

Desvantagens: There have been numerous challenges with integrating my Etsy listings and there have been multiple times over the last year when I have sold an item on another channel and it was not deleted from my Etsy channel. This rarely happens with the other channels but Etsy has had repeated problems. I'm not sure if the difficulties come from Etsy or what, but ecomdash tech support always comes through with a fix in the end. I understand that these platforms are always changing so a service like ecomdash has to play catch up when these issues occur. They're also dependent on their users pointing out the problems as they arrive and they do their best to fix them prompty.

  • Fonte da avaliação 
  • Avaliado em 09/12/2017
Stephen C.
Owner
Varejistas, 2-10 funcionários
Usou o software por: 6 a 12 meses
  • Classificação geral
    4/5
  • Praticidade
    4/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    8/10
  • Fonte da avaliação 
  • Avaliado em 05/08/2020

"Ecomdash for Inventory Managment"

Comentários: We used to spend hours looking for things because we just had too many items to try to keep track of without some sort of structure. We tried to do something on our own, but we had a huge problem with consistency. Ecomdash took all of the mystification out of inventory management. It's very straight forward and easy to understand.

Vantagens: I was really looking for inventory management software as I was having trouble keeping track of eBay inventory in three different warehouses. This software really fixed that problem for us. I'm also considering branching out to other channels soon and I'm convinced this is program will work well for that too.

Desvantagens: The integration was difficult, but that was my fault. We had been using eBay's Custom Label field for item location. I realize now that I should have downloaded that data and cleared the field before I started. If I would have contacted Customer Service early on, I'm sure it would have been seamless transition. I don't expect to get good "Help Desk" service, but Ecomdash's customer service has been the best. Friendly, easy to understand, and technically adept.

Resposta dos fornecedores

por ecomdash em 18/08/2020

Hi Stephen,

Thanks so much for your positive feedback. Our team works hard to prioritize customer experience and satisfaction, so they'll be happy to hear your kind words.

Thanks again and we look forward to helping you continue to grow your online business.

  • Fonte da avaliação 
  • Avaliado em 05/08/2020
Paul M.
General Manager
Maquinário, 2-10 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    3/5
  • Praticidade
    2/5
  • Recursos e funcionalidades
    3/5
  • Atendimento ao cliente
    1/5
  • Relação qualidade/preço
    3/5
  • Probabilidade de recomendação
    2/10
  • Fonte da avaliação 
  • Fonte: SoftwareAdvice
  • Avaliado em 16/06/2020

"TOO MANY CHANGES!"

Comentários: We loved it when it first came out. Now it is becoming a burden with all the big changes and bugs introduced at each change. Also, some of the changes seem to make no sense, such as when you view your products, you select All Products from the dropdown.. But Wait! you are not looking at ALL products. You have to select Show All to see ALL products. The interface used to be a lot cleaner and intuitive but now is a jumbled up mess. You can't do all things to a product from one place any more. You have to jump around too much. And no phone support! You would think that a company owned by Constant Contact would at least have SOME phone support. Chat and email takes far too long and too many sessions to fix problems. If I can find a reasonable alternative, we may have to leave.

Vantagens: The fact that it integrates much of what a small multichannel business needs.

Desvantagens: When we first started with Ecomdash almost 10 years ago, they were just getting started. They were eager to hear from users and were very responsive to problems. As time went on, more problems seemed to show up and "features" that made working with it more difficult started showing up. Now, seems like every "update" comes with a major bug that takes multiple chat sessions to resolve. Also, it seems that no one working there has ever actually started and run a small business based on some of the decisions they made. For example, they can't see the need for a "Paid" invoice to send our commercial customers!

Resposta dos fornecedores

por ecomdash em 25/06/2020

Dear Paul,

Thanks for sharing your feedback. We're sorry to hear such a long-term customer having this frustrating experience, but really appreciate you bringing this issue to our attention. We've sent your feedback to our product development team.

Someone from our customer success team will be contacting you shortly to learn more about your experience and to discuss the various changes we've made. We'd love to make things right if you give us another chance.

Thanks,
Ecomdash

  • Fonte da avaliação 
  • Fonte: SoftwareAdvice
  • Avaliado em 16/06/2020
John B.
Owner
Editoras, 2-10 funcionários
Usou o software por: 1 a 5 meses
  • Classificação geral
    4/5
  • Praticidade
    3/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    8/10
  • Fonte da avaliação 
  • Avaliado em 12/06/2020

"Very powerful, but not as intuitive as it should be."

Comentários: It is very frustrating and confusing at first, since very little is intuitive. The BigCommerce sales channel had to be adjusted by the support staff on their end to make it work (and, of course, this is something you have to find out by complaining to support that it doesn't work! If a "contact us to finalize the BigCommerce settings" note was on the web site, it would have been much less frustrating.) Support woman [SENSITIVE CONTENT HIDDEN] is terrific. The other person I interacted with, much less so. (Terse and distracted. The first time I had him, I felt like I was interrupting his lunch or something and every reply was slow and grudging. I've had him again since, though, and he was better. Just don't try to chat with him at lunch time!)

Vantagens: It integrates inventory management with multiple sales channels. I like being able to sync my BigCommerce store Amazon, eBay, and several others all at the same time.

Desvantagens: It can be glacially slow. An update made it faster, but it's still much slower than (to pick a competitor) Inkfrog. I'm still deciding if I want to stick with Ecomdash, but I probably will. It has a steep learning curve, but gets easier as you figure things out. And it has a lot of features that I may want to use later, as my business grows.

Resposta dos fornecedores

por ecomdash em 22/06/2020

Hi John -

Thanks so much for your feedback. I'm happy to hear that we were able to get the BigCommerce integration working for you. I'll be sure to pass your experience, along with the other items you mentioned, over to our product team so they can continue to work on making it easier. We're working on adding more information/directions in the user interface to make it easier to use, so definitely reach out to our support team with any feedback! We're always looking for ways to improve the product.

Someone from our team will be reaching out to learn more about what you experienced. I hope you give us a chance to help grow your business! :)

Thanks,
Ecomdash

  • Fonte da avaliação 
  • Avaliado em 12/06/2020