--- description: Tudo sobre ActivTrak: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ActivTrak - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Call Center](/directory/30007/call-center/software) > [ActivTrak](/software/135366/activtrak) # ActivTrak Canonical: https://www.capterra.pt/software/135366/activtrak Page: 1 / 25\ Seguinte: [Next page](https://www.capterra.pt/software/135366/activtrak?page=2) > O ActivTrak dá aos usuários o poder de entender quais processos funcionam melhor para a empresa, quem está engajado e quando a produtividade muda. > > Verdict: Rated **4.5/5** by 591 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa ActivTrak? O mercado-alvo inclui qualquer empresa, de pequeno a grande porte da Fortune 1000 com 5 a mais de 1.000 funcionários com computadores. De preferência, donos de empresas, gerentes de TI, gerentes de RH e líderes de equipe precisam de resultados. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.5/5** | 591 Avaliações | | Praticidade | 4.5/5 | Based on overall reviews | | Suporte ao cliente | 4.5/5 | Based on overall reviews | | Relação qualidade/preço | 4.4/5 | Based on overall reviews | | Recursos | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Birch Grove Software - **Location**: Dallas, EUA - **Founded**: 2012 ## Commercial Context - **Preço inicial**: 10,00 US$ - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Chromebook (desktop) - **Idiomas**: inglês - **Available Countries**: Alemanha, Austrália, Brasil, Canadá, China, Estados Unidos, Irlanda, Japão, México, Nova Zelândia, Reino Unido, Índia ## Recursos - API - Alerta em tempo real - Alertas/notificações - Análise da produtividade - Análise de dados preditiva - Análise de dados visual - Análise de tendências - Banco de dados de funcionários - Controle de comparecimento - Controle de horas - Controles/permissões de acesso - Geração pontual de relatórios - Gerenciamento de comentários - Gerenciamento de reuniões - Gestão de conformidade - Gestão de dados - Gestão de funcionários - Gestão de projetos - Gestão de tarefas - Gestão do desempenho - Gestão do quadro de horários - Goal Setting/Tracking - Histórico de navegação - Importação/exportação de dados - Indicadores de desempenho - Integração de dados - Modelos personalizáveis - Monitoramento da atividade dos funcionários - Monitoramento do KPI - Monitoramento do progresso - Painel - Painel de atividades - Painel personalizável - Pesquisa e filtro - Planejamento de pessoal - Planejamento estratégico - Publishing/Sharing - Rastreamento da localização - Rastreamento de engajamento - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Registro de atividade da tela - Relatórios e análise de dados - Relatórios e estatística - Relatórios personalizáveis - Scheduled/Automated Reports - Third-Party Integrations - Visualização de dados ... and 1 more features ## Integrations (27 total) - ADP GlobalView Payroll - Asana - BambooHR - Culture Amp - Domo - Google Calendar - Google Data Studio - Google Workspace - Jira - Lattice - Lookr - Microsoft Entra ID - Microsoft Power BI - Microsoft Teams - Microsoft Viva ... and 12 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software) ## Categorias relacionadas - [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software) - [Software para Monitorar Funcionários](https://www.capterra.pt/directory/31087/employee-monitoring/software) - [Ferramentas de BI](https://www.capterra.pt/directory/23/business-intelligence/software) - [Software de Produtividade](https://www.capterra.pt/directory/30968/productivity/software) - [Ferramentas de Relatórios](https://www.capterra.pt/directory/30053/reporting/software) ## Alternativas 1. [Clockify](https://www.capterra.pt/software/169607/clockify) — 4.8/5 (9248 reviews) 2. [DeskTime](https://www.capterra.pt/software/168660/desktime) — 4.5/5 (526 reviews) 3. [Connecteam](https://www.capterra.pt/software/153140/connecteam) — 4.6/5 (5296 reviews) 4. [WebWork Time Tracker](https://www.capterra.pt/software/151338/webwork-time-tracker) — 4.6/5 (548 reviews) 5. [WorkTime](https://www.capterra.pt/software/129845/worktime) — 4.6/5 (160 reviews) ## Avaliações ### "ActiveTrak - When you want to really monitor your employees/workers remotely" — 5.0/5 > **Jon** | *30 de junho de 2022* | Publicidade e marketing | Recommendation rating: 7.0/10 > > **Vantagens**: This lets you spy on their screen and see what they see. You can block out website from loading. For example: employees during working hours can't load Netflix. You can also monitor when their computer goes to sleep and when they are inactive. > > **Desvantagens**: One of the employees uses a MacBook Pro. When his iOS updates sometimes the permission setting of ActiveTrak need resetting. > > Very good overall experience. Easy to use, and install. ----- ### "Effective Monitoring Solution" — 5.0/5 > **ROBERTO** | *10 de dezembro de 2025* | Arquitetura e planejamento | Recommendation rating: 10.0/10 > > **Vantagens**: ActivTrak’s most valuable feature for our organization is its ability to accurately track active time per user. This capability provides clear visibility into how team members spend their time throughout the workday, allowing us to identify productive patterns, spot inefficiencies, and better understand workload distribution. The platform delivers this data in an intuitive, easy-to-read format that supports informed decision-making and continuous performance improvement. By having reliable insights into individual and team activity levels, we can improve scheduling, allocate resources more effectively, and ensure accountability across departments. Overall, the active-time tracking functionality enhances transparency and operational efficiency. > > **Desvantagens**: One limitation of ActivTrak is the snapshot feature, which can feel too restrictive for detailed monitoring needs. While snapshots provide general visibility, they do not always capture enough context to fully understand user activity, especially during critical tasks or potential security concerns. The absence of a true video-recording option further limits the ability to review continuous activity or reconstruct events accurately. Having only periodic images instead of a more comprehensive recording capability can make it difficult to analyze workflow interruptions, investigate issues, or validate productivity trends. Adding a video-based option would significantly enhance the platform’s monitoring effectiveness. > > My overall experience with ActivTrak has been very positive, especially considering the value it provides for the cost. The platform delivers reliable insights into user activity, productivity trends, and workload distribution, which has helped us make better operational decisions. Its reporting tools are intuitive, and the data it provides is easy to understand and apply across teams. While there are areas that could be enhanced, such as more robust visual recording options, the core functionality performs well and consistently meets our expectations. For the money spent, ActivTrak offers strong performance, solid usability, and meaningful visibility into day-to-day operations. ----- ### "Auto-Renew Trap and Canned Responses" — 1.0/5 > **Leo** | *9 de março de 2026* | Editoras | Recommendation rating: 0.0/10 > > **Vantagens**: The dashboard shows each individual's productivity. This helped us quickly see across departments the work and focus of our employees > > **Desvantagens**: DO NOT DO BUSINESS WITH THESE PEOPLE\! All they seem to care about is locking customers into auto renewal and charging for another full year, whether you are using the product or not. In my case, the business division using ActivTrak no longer existed, the service was no longer needed, and instead of working toward a reasonable resolution, they kept repeating the same contract language and avoided directly answering my questions. What frustrated me most was not just the invoice, it was the canned responses. I asked for the signed order form, the renewal details, and clear answers to specific billing questions. Instead, I got the same recycled explanation about notice periods. If you do business with ActivTrak, watch your renewal date very carefully, because once they renew you, do not expect much flexibility or a real conversation. My experience was that billing enforcement mattered a lot more than customer goodwill. > > When we used the product, it was decent. Also, the reports are good because in a snapshot, we can quickly see the productivity of the team ----- ### "Honest review from an IT manager" — 4.0/5 > **Marcus** | *14 de abril de 2026* | Emprego e contratação | Recommendation rating: 8.0/10 > > **Vantagens**: snapshots that are instant, and discreet client and support is prompt and precise in our experience. > > **Desvantagens**: Ui is a bit dated. Its hard to se some of the features because they are intuitive enough. I even get confused when trying to explain usage and certain features. > > Decent experience. as an It manager it was easy to setup groups, create accounts, and client configurations. the biggest downside is maybe the UI. it takes a lot of get used to and is not really intuitive when looking at the more advanced features, so alot of my users did not utilize them. Other than that no complaints\! ----- ### "Tracking Data" — 4.0/5 > **Ashley** | *15 de dezembro de 2025* | Serviços ao consumidor | Recommendation rating: 6.0/10 > > **Vantagens**: I like than I can break down the activity daily and per person. I really enjoy using this system because it makes tracking and reviewing data incredibly simple and organized. I like that I can break down activity by each person, which helps me clearly see individual performance and accountability. Being able to view the data per day is extremely helpful for daily monitoring, and the weekly breakdown allows me to easily identify trends and patterns over time. I also appreciate that it provides a lot of data, including both active and inactive activity, which gives a complete picture of what is happening. This flexibility saves time and makes managing data much more efficient. > > **Desvantagens**: Overall, the employee tracking system is useful and provides a lot of detailed data, but it can be a little hard to navigate at times. Some features are not as intuitive as they could be, and it can take extra time to find specific information or reports. Once you become familiar with the layout, it does offer valuable insights and tracking capabilities, but the learning curve can be frustrating at first. With improved navigation and a more user-friendly design, this system could be much more efficient and easier to use on a daily basis. > > It has been a good experience overall. Whenever I’ve had questions in the past and reached out for help, I received a quick response and clear answers. I really appreciate the fast response and support. ----- Page: 1 / 25\ Seguinte: [Next page](https://www.capterra.pt/software/135366/activtrak?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/135366/activtrak) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data