--- description: Tudo sobre ActivTrak: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ActivTrak - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Call Center](/directory/30007/call-center/software) > [ActivTrak](/software/135366/activtrak) # ActivTrak Canonical: https://www.capterra.pt/software/135366/activtrak Page: 1 / 25\ Seguinte: [Next page](https://www.capterra.pt/software/135366/activtrak?page=2) > O ActivTrak dá aos usuários o poder de entender quais processos funcionam melhor para a empresa, quem está engajado e quando a produtividade muda. > > Verdict: Rated **4.5/5** by 591 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa ActivTrak? O mercado-alvo inclui qualquer empresa, de pequeno a grande porte da Fortune 1000 com 5 a mais de 1.000 funcionários com computadores. De preferência, donos de empresas, gerentes de TI, gerentes de RH e líderes de equipe precisam de resultados. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.5/5** | 591 Avaliações | | Praticidade | 4.5/5 | Based on overall reviews | | Suporte ao cliente | 4.5/5 | Based on overall reviews | | Relação qualidade/preço | 4.4/5 | Based on overall reviews | | Recursos | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Birch Grove Software - **Location**: Dallas, EUA - **Founded**: 2012 ## Commercial Context - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Chromebook (desktop) - **Idiomas**: inglês - **Available Countries**: Alemanha, Austrália, Brasil, Canadá, China, Estados Unidos, Irlanda, Japão, México, Nova Zelândia, Reino Unido, Índia ## Recursos - API - Agendamento - Alerta em tempo real - Análise da produtividade - Análise de dados preditiva - Análise de dados visual - Banco de dados de funcionários - Benchmarking - Controle de comparecimento - Controle de horas - Controles/permissões de acesso - Geração pontual de relatórios - Gerenciamento de comentários - Gerenciamento de reuniões - Gestão de conformidade - Gestão de custos - Gestão de dados - Gestão de funcionários - Gestão de objetivos - Gestão de projetos - Gestão de tarefas - Gestão do desempenho - Gestão do quadro de horários - Goal Setting/Tracking - Histórico de navegação - Importação/exportação de dados - Indicadores de desempenho - Integração de dados - Modelos personalizáveis - Monitoramento da atividade dos funcionários - Monitoramento do KPI - Monitoramento do progresso - Múltiplas fontes de dados - Painel - Painel de atividades - Painel personalizável - Planejamento de pessoal - Planejamento estratégico - Publishing/Sharing - Rastreamento da localização - Rastreamento de engajamento - Rastreamento de vagas e licenças - Real-Time Monitoring - Real-Time Reporting - Registro de atividade da tela - Relatórios e análise de dados - Relatórios e estatística - Scheduled/Automated Reports - Third-Party Integrations - Visualização de dados ... and 6 more features ## Integrations (27 total) - ADP GlobalView Payroll - Asana - BambooHR - Culture Amp - Domo - Google Calendar - Google Data Studio - Google Workspace - Jira - Lattice - Lookr - Microsoft Entra ID - Microsoft Power BI - Microsoft Teams - Microsoft Viva ... and 12 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software) ## Categorias relacionadas - [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software) - [Software para Monitorar Funcionários](https://www.capterra.pt/directory/31087/employee-monitoring/software) - [Ferramentas de BI](https://www.capterra.pt/directory/23/business-intelligence/software) - [Software de Produtividade](https://www.capterra.pt/directory/30968/productivity/software) - [Ferramentas de Relatórios](https://www.capterra.pt/directory/30053/reporting/software) ## Alternativas 1. [Clockify](https://www.capterra.pt/software/169607/clockify) — 4.8/5 (9259 reviews) 2. [DeskTime](https://www.capterra.pt/software/168660/desktime) — 4.5/5 (526 reviews) 3. [Connecteam](https://www.capterra.pt/software/153140/connecteam) — 4.6/5 (5308 reviews) 4. [WebWork Time Tracker](https://www.capterra.pt/software/151338/webwork-time-tracker) — 4.6/5 (626 reviews) 5. [WorkTime](https://www.capterra.pt/software/129845/worktime) — 4.6/5 (171 reviews) ## Avaliações ### "ActiveTrak - When you want to really monitor your employees/workers remotely" — 5.0/5 > **Jon** | *30 de junho de 2022* | Publicidade e marketing | Recommendation rating: 7.0/10 > > **Vantagens**: This lets you spy on their screen and see what they see. You can block out website from loading. For example: employees during working hours can't load Netflix. You can also monitor when their computer goes to sleep and when they are inactive. > > **Desvantagens**: One of the employees uses a MacBook Pro. When his iOS updates sometimes the permission setting of ActiveTrak need resetting. > > Very good overall experience. Easy to use, and install. ----- ### "Powerful Visibility Into Productivity: Best Used as a Coaching Tool" — 4.0/5 > **Eric** | *14 de abril de 2026* | Construção | Recommendation rating: 9.0/10 > > **Vantagens**: ActivTrak gives great visibility into how time is actually being spent across users and teams. The reporting is clean, easy to understand, and useful for identifying productivity trends without needing to dig through raw data. Setup is straightforward, and the dashboards make it easy to spot inefficiencies, track application usage, and support conversations with employees using real data. It’s especially helpful for remote or hybrid environments where visibility is otherwise limited. > > **Desvantagens**: Some of the deeper reporting and customization options feel a bit limited unless you move up to higher tiers. There can also be a bit of a learning curve when trying to fine-tune categories or interpret certain metrics correctly. Depending on how it’s implemented, it can feel intrusive to employees if expectations aren’t clearly communicated. Pricing can add up quickly as you scale. > > Overall, ActivTrak has been a valuable tool for understanding workforce productivity and improving operational efficiency. It works best when used as a coaching and insight tool rather than strict monitoring. With the right approach and communication, it provides meaningful data that helps teams improve performance without creating unnecessary friction. It’s reliable, easy to deploy, and delivers solid value for organizations that want better visibility into day-to-day work habits. ----- ### "Auto-Renew Trap and Canned Responses" — 1.0/5 > **Leo** | *9 de março de 2026* | Editoras | Recommendation rating: 0.0/10 > > **Vantagens**: The dashboard shows each individual's productivity. This helped us quickly see across departments the work and focus of our employees > > **Desvantagens**: DO NOT DO BUSINESS WITH THESE PEOPLE\! All they seem to care about is locking customers into auto renewal and charging for another full year, whether you are using the product or not. In my case, the business division using ActivTrak no longer existed, the service was no longer needed, and instead of working toward a reasonable resolution, they kept repeating the same contract language and avoided directly answering my questions. What frustrated me most was not just the invoice, it was the canned responses. I asked for the signed order form, the renewal details, and clear answers to specific billing questions. Instead, I got the same recycled explanation about notice periods. If you do business with ActivTrak, watch your renewal date very carefully, because once they renew you, do not expect much flexibility or a real conversation. My experience was that billing enforcement mattered a lot more than customer goodwill. > > When we used the product, it was decent. Also, the reports are good because in a snapshot, we can quickly see the productivity of the team ----- ### "Easy to Use and Provides Great Insights" — 5.0/5 > **Shelly** | *23 de abril de 2026* | Publicidade e marketing | Recommendation rating: 8.0/10 > > **Vantagens**: I really liked the quick look at the email each week and then I could drill in more as I have time. The dashboards are easy to read as well. > > **Desvantagens**: I didn’t like how my team would show unproductive while on a Teams meeting. I like that my team isn’t multitasking on meetings but don’t want them to show unproductive. > > It was a great experience and gave amazing insights to what the team is doing each day. Ranking sites and apps is very useful. ----- ### "Effective Monitoring Solution" — 5.0/5 > **ROBERTO** | *10 de dezembro de 2025* | Arquitetura e planejamento | Recommendation rating: 10.0/10 > > **Vantagens**: ActivTrak’s most valuable feature for our organization is its ability to accurately track active time per user. This capability provides clear visibility into how team members spend their time throughout the workday, allowing us to identify productive patterns, spot inefficiencies, and better understand workload distribution. The platform delivers this data in an intuitive, easy-to-read format that supports informed decision-making and continuous performance improvement. By having reliable insights into individual and team activity levels, we can improve scheduling, allocate resources more effectively, and ensure accountability across departments. Overall, the active-time tracking functionality enhances transparency and operational efficiency. > > **Desvantagens**: One limitation of ActivTrak is the snapshot feature, which can feel too restrictive for detailed monitoring needs. While snapshots provide general visibility, they do not always capture enough context to fully understand user activity, especially during critical tasks or potential security concerns. The absence of a true video-recording option further limits the ability to review continuous activity or reconstruct events accurately. Having only periodic images instead of a more comprehensive recording capability can make it difficult to analyze workflow interruptions, investigate issues, or validate productivity trends. Adding a video-based option would significantly enhance the platform’s monitoring effectiveness. > > My overall experience with ActivTrak has been very positive, especially considering the value it provides for the cost. The platform delivers reliable insights into user activity, productivity trends, and workload distribution, which has helped us make better operational decisions. Its reporting tools are intuitive, and the data it provides is easy to understand and apply across teams. While there are areas that could be enhanced, such as more robust visual recording options, the core functionality performs well and consistently meets our expectations. For the money spent, ActivTrak offers strong performance, solid usability, and meaningful visibility into day-to-day operations. ----- Page: 1 / 25\ Seguinte: [Next page](https://www.capterra.pt/software/135366/activtrak?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/135366/activtrak) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data