--- description: Tudo sobre ActivTrak: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ActivTrak - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Call Center](/directory/30007/call-center/software) > [ActivTrak](/software/135366/activtrak) # ActivTrak Canonical: https://www.capterra.pt/software/135366/activtrak Page: 1 / 25\ Seguinte: [Next page](https://www.capterra.pt/software/135366/activtrak?page=2) > O ActivTrak dá aos usuários o poder de entender quais processos funcionam melhor para a empresa, quem está engajado e quando a produtividade muda. > > Verdict: Rated **4.5/5** by 591 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa ActivTrak? O mercado-alvo inclui qualquer empresa, de pequeno a grande porte da Fortune 1000 com 5 a mais de 1.000 funcionários com computadores. De preferência, donos de empresas, gerentes de TI, gerentes de RH e líderes de equipe precisam de resultados. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.5/5** | 591 Avaliações | | Praticidade | 4.5/5 | Based on overall reviews | | Suporte ao cliente | 4.5/5 | Based on overall reviews | | Relação qualidade/preço | 4.4/5 | Based on overall reviews | | Recursos | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Birch Grove Software - **Location**: Dallas, EUA - **Founded**: 2012 ## Commercial Context - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Chromebook (desktop) - **Idiomas**: inglês - **Available Countries**: Alemanha, Austrália, Brasil, Canadá, China, Estados Unidos, Irlanda, Japão, México, Nova Zelândia, Reino Unido, Índia ## Recursos - API - Agendamento - Alerta em tempo real - Análise da produtividade - Análise de dados preditiva - Análise de tendências - Banco de dados de funcionários - Benchmarking - Controle de comparecimento - Controle de horas - Controles/permissões de acesso - Geração pontual de relatórios - Gerenciamento de comentários - Gerenciamento de reuniões - Gestão de comparecimento - Gestão de custos - Gestão de dados - Gestão de funcionários - Gestão de objetivos - Gestão de tarefas - Gestão do desempenho - Gestão do quadro de horários - Goal Setting/Tracking - Histórico de navegação - Indicadores de desempenho - Integração de dados - Modelos personalizáveis - Monitoramento da atividade dos funcionários - Monitoramento do KPI - Monitoramento do progresso - Múltiplas fontes de dados - Painel - Painel de atividades - Painel personalizável - Planejamento de pessoal - Planejamento estratégico - Publishing/Sharing - Rastreamento da localização - Rastreamento de engajamento - Rastreamento de vagas e licenças - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Registro de atividade da tela - Relatórios e análise de dados - Relatórios e estatística - Relatórios personalizáveis - Scheduled/Automated Reports - Third-Party Integrations - Visualização de dados ... and 7 more features ## Integrations (30 total) - ADP Global Payroll - API - Asana - ChatGPT - Claude - Concep - Domo - Gemini - Gemini - Gemini - Gemini - Gemini - Gemini - Gemini - Google Calendar ... and 15 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software) ## Categorias relacionadas - [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software) - [Software para Monitorar Funcionários](https://www.capterra.pt/directory/31087/employee-monitoring/software) - [Ferramentas de BI](https://www.capterra.pt/directory/23/business-intelligence/software) - [Software de Produtividade](https://www.capterra.pt/directory/30968/productivity/software) - [Ferramentas de Relatórios](https://www.capterra.pt/directory/30053/reporting/software) ## Alternativas 1. [Connecteam](https://www.capterra.pt/software/153140/connecteam) — 4.6/5 (5317 reviews) 2. [DeskTime](https://www.capterra.pt/software/168660/desktime) — 4.5/5 (526 reviews) 3. [WebWork Time Tracker](https://www.capterra.pt/software/151338/webwork-time-tracker) — 4.6/5 (628 reviews) 4. [Clockify](https://www.capterra.pt/software/169607/clockify) — 4.8/5 (9270 reviews) 5. [WorkTime](https://www.capterra.pt/software/129845/worktime) — 4.6/5 (174 reviews) ## Avaliações ### "ActiveTrak - When you want to really monitor your employees/workers remotely" — 5.0/5 > **Jon** | *30 de junho de 2022* | Publicidade e marketing | Recommendation rating: 7.0/10 > > **Vantagens**: This lets you spy on their screen and see what they see. You can block out website from loading. For example: employees during working hours can't load Netflix. You can also monitor when their computer goes to sleep and when they are inactive. > > **Desvantagens**: One of the employees uses a MacBook Pro. When his iOS updates sometimes the permission setting of ActiveTrak need resetting. > > Very good overall experience. Easy to use, and install. ----- ### "worth the price" — 4.0/5 > **dawn** | *10 de dezembro de 2025* | Segurança e investigações | Recommendation rating: 8.0/10 > > **Vantagens**: setting up the alerts is easy and setting up productive vs unproductive activity is also easy to do. > > **Desvantagens**: cant see live screen shots from users. would be helpful when there is an alert to see video of what they were doing > > this is a good product for the price. customer support has been very helpful when I have needed them ----- ### "Auto-Renew Trap and Canned Responses" — 1.0/5 > **Leo** | *9 de março de 2026* | Editoras | Recommendation rating: 0.0/10 > > **Vantagens**: The dashboard shows each individual's productivity. This helped us quickly see across departments the work and focus of our employees > > **Desvantagens**: DO NOT DO BUSINESS WITH THESE PEOPLE\! All they seem to care about is locking customers into auto renewal and charging for another full year, whether you are using the product or not. In my case, the business division using ActivTrak no longer existed, the service was no longer needed, and instead of working toward a reasonable resolution, they kept repeating the same contract language and avoided directly answering my questions. What frustrated me most was not just the invoice, it was the canned responses. I asked for the signed order form, the renewal details, and clear answers to specific billing questions. Instead, I got the same recycled explanation about notice periods. If you do business with ActivTrak, watch your renewal date very carefully, because once they renew you, do not expect much flexibility or a real conversation. My experience was that billing enforcement mattered a lot more than customer goodwill. > > When we used the product, it was decent. Also, the reports are good because in a snapshot, we can quickly see the productivity of the team ----- ### "So far... So good\!" — 4.0/5 > **Dan** | *12 de setembro de 2024* | Serviços financeiros | Recommendation rating: 8.0/10 > > **Vantagens**: ActivTrak has been a great tool for monitoring productivity across my team. The ability to set the parameters and also conduct on spot auditing has been great to the development of my team. > > **Desvantagens**: I wouldn't say it's what I like the least, but I wish we could have a way to save screen activites, at least snapshots to be reviewed at a later time. > > Overall it has been a great experience and ActiveTrak has proven to be a useful tool ----- ### "ActivTrak - Excellent software to aid in compliance and InsiderThreat" — 5.0/5 > **Nathan** | *30 de julho de 2020* | Defesa e aeroespacial | Recommendation rating: 10.0/10 > > **Vantagens**: ActivTrak gave us further insight as to what our staff really does throughout the day, applications they run, and aid with compliance. > > **Desvantagens**: Categorizing sites and applications takes a bit, but I don't see another way around it. > > So far, we've been thoroughly pleased with the software. ----- Page: 1 / 25\ Seguinte: [Next page](https://www.capterra.pt/software/135366/activtrak?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/135366/activtrak) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data