---
description: Tudo sobre Agile CRM: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Agile CRM - Preço, avaliações e classificação - Capterra Portugal 2026
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Breadcrumb: [Home](/) > [Sistemas CRM](/directory/2/customer-relationship-management/software) > [Agile CRM](/software/135148/agile-crm)

# Agile CRM

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> Agile CRM é um conjunto completo de vendas, marketing e serviços, criado para permitir que pequenas e médias empresas vendam e comercializem como as Fortune 500.
> 
> Verdict: Rated **4.1/5** by 524 users. Top-rated for **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa Agile CRM?

Empresas de pequeno e médio porte que exigem automação de vendas, marketing e serviços.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.1/5** | 524 Avaliações |
| Praticidade | 4.0/5 | Based on overall reviews |
| Suporte ao cliente | 4.0/5 | Based on overall reviews |
| Relação qualidade/preço | 4.1/5 | Based on overall reviews |
| Recursos | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Agile CRM
- **Location**: HYDERABAD, Índia
- **Founded**: 2012

## Commercial Context

- **Preço inicial**: 8,99 US$
- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: espanhol, francês, inglês, italiano, português, russo
- **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 209 more

## Recursos

- Agendamento de campanhas
- Agendamento de postagens
- Análise de sentimentos
- Automação de marketing
- Banco de dados do cliente
- Comunicação multicanal
- Criação de assinaturas
- Discador automático
- Discador automático
- Discador preditivo
- Distribuição automática de chamadas
- Ferramentas de colaboração
- Geração de leads
- Gerenciamento de contatos
- Gerenciamento de e-mails
- Gerenciamento de tickets de suporte
- Gestão da atividade de vendas
- Gestão de assinantes
- Gestão de caixa de entrada
- Gestão de campanhas
- Gestão de canais
- Gestão de múltiplas contas
- Gestão de tarefas
- Gestão do conhecimento
- Gravação de chamadas
- Indicadores de desempenho
- Mensagens de texto em massa
- Mensagens programadas
- Mobile Optimization
- Monitoramento de tempo na página
- Monitoração de chamadas
- Painel de atividades
- Pesquisa e filtro
- Planificação/Programação de projetos
- Páginas de início/formulários web
- Rastreamento da interação entre usuários
- Rastreamento de cliques
- Rastreamento de conversão
- Rastreamento de e-mails
- Rastreamento de engajamento
- Rastreamento de interações
- Rastreamento do projeto
- Registro de chamadas
- Roteamento de chamadas
- Roteirização de chamadas
- Segmentação de clientes
- Seguimento de relatórios/projetos
- Seguimento/Análise de uso
- Tabelas de classificação geral
- Task Editing

... and 94 more features

## Integrations (34 total)

- Adobe Commerce
- ClickDesk
- CreateForm
- Drupal
- Drupal Commerce
- FreshBooks
- FullContact
- Gravity Forms
- Help Scout
- Joomla
- JoomlaLMS
- Leadpages
- LinkedIn for Business
- LiveHelpNow
- Meta for Business

... and 19 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software)

## Categorias relacionadas

- [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software)
- [Sistemas de Gamificação](https://www.capterra.pt/directory/30911/gamification/software)
- [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software)
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- [Software de Controle de Chamadas](https://www.capterra.pt/directory/30901/call-tracking/software)

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## Avaliações

### "AgileCRM automates digital marketing for us" — 5.0/5

> **Roni** | *6 de setembro de 2023* | Construção | Recommendation rating: 10.0/10
> 
> **Vantagens**: Agile CRM has some very remarkable Marketing Automation abilities that we are exploiting for now. It is possible to set up fundraising strategies, automated responses, and with Workato, it is possible to do even more. Agile CRM helps us get an accurate idea of where we are with respect to any possible deal. It monitors the replicas we enter freehand along with exhibits email correspondence and associated people, and handles things with the simple drive of a mouse. It is such an important portion of our company that you may not imagine an existence without it. If we didn't have it, it would mean missing important calls, not having up-to-date contact with many customers, suppliers and prospects, and losing track of them.
> 
> **Desvantagens**: At the negotiation table, I would like Agile to report the number of days the agreement has lasted in that position. This information can be found in different places, but owning it on the Kanban board would be wonderful. I would like Agile CRM to also exhibit a figure of how existing marketing campaigns and automations relate to each other, in order to avoid nasty or repeated emails and other actions. It would be significantly more optimal if it were possible to access more information on the screen so you wouldn't have to dig so far outside the program and make decisions before executing your projects.
> 
> Agile CRM is the most important program within our company. We use it for the purpose of preserving our customer and prospect databases, managing email rounds, tracking contracts, reporting and a bit of marketing automation. We will often bring people in for a short period of time to use the system, especially if they are in a project management position. The mobile app, which has just been released, is excellent and offers almost all the fundamental features of the web version.

-----

### "Agile CRM - Lots of features, mediocre execution" — 4.0/5

> **Michael** | *7 de fevereiro de 2024* | Serviços financeiros | Recommendation rating: 7.0/10
> 
> **Vantagens**: Great features for the price. Nice User Interface. Intuitive.
> 
> **Desvantagens**: Email marketing bounces back and other email challenges never really got resolved.
> 
> I really want to like it. Such a good price for great features and a good UI. But some glitches prevent me from using it any longer.

-----

### "Do not use Agile if you want a service that you can trust" — 1.0/5

> **Jasmine** | *7 de junho de 2022* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 0.0/10
> 
> **Vantagens**: when i first signed up for agile it was quite good. it had a few bugs that i overlooked and decided not to use like webhooks and scheduling.
> 
> **Desvantagens**: I used only the campaigns and tags. Over the last year the campaigns stopped sending emails and the last 6 months they stopped sending altogether. I was told this would be fixed time and time again for over 6 months and it got to the point where the guy on the chat told me to make an appointment call. I never received that call or any of the othersi tried to book in. They never sent me correspondence as they promised and if you try to call their customer care number it is cancelled.&#10;They did finally get my emails working and all of the email that had been in a cue for the past year got email that had thousands of dollars worth of updates that they werent entitled to in them.&#10;Then when i wanted to cancel they wouldn't call me to cancel (they require a phone call to cancel) and charged me ANOTHER month.&#10;&#10;you also cannot download your campaigns and have to apistakingly go through and either have a replacement app ready or post everything into a word document so you dont lose your data.
> 
> My overall experience with them was awful. They refused to give me any compensation for all the months of their product not working. trying to extract my data was a living nightmare and they wont give refunds even when their product fails.

-----

### "Good little CRM for a great price" — 4.0/5

> **Joshua** | *4 de abril de 2021* | Consultoria de gestão | Recommendation rating: 9.0/10
> 
> **Vantagens**: Agile has a very expansive set of features that I could not find on other similarly priced products. It is reasonably priced for solopreneurs and offers a grown-up set of features for even small companies. The system is very configurable and offers user-defined fields for contact, company, and deal records - most other CRM solutions don't.
> 
> **Desvantagens**: It looks like it needs a facelift - the UI could be improved as it doesn't look like there has been an update in many years. I would like to see a view that combines the information from contact, company, and deal records on one screen.
> 
> Great system for tracking and following up with clients through the sales, marketing and implementation phases of the customer relationship.

-----

### "Fantastic CRM system" — 5.0/5

> **Divaldo** | *11 de janeiro de 2023* | Serviços ao consumidor | Recommendation rating: 8.0/10
> 
> **Vantagens**: Agile CRM was one of the most important tools for managing my business, excellent for capturing leads, automating and controlling all activities. What I loved most was email automation.
> 
> **Desvantagens**: Recently they launched another tool and they stopped paying so much attention to this tool, also over the years I tirelessly requested the addition of more currencies which was not done.
> 
> I had integrated the agile CRM with facebook and since we had ads running to capture leads, it was spectacular, because the automation was ready, there was a lot of engagement with customers and they felt special.

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