--- description: Tudo sobre PhoneBurner: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PhoneBurner - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software para Vendas Internas](/directory/30680/inside-sales/software) > [PhoneBurner](/software/134672/phoneburner) # PhoneBurner Canonical: https://www.capterra.pt/software/134672/phoneburner Page: 1 / 8\ Seguinte: [Next page](https://www.capterra.pt/software/134672/phoneburner?page=2) > Power Dialer/CRM baseado na nuvem - disque para até 80 contatos/hora, deixe mensagens de voz e e-mails instantâneos, gerencie contatos e feche mais vendas. > > Verdict: Rated **4.8/5** by 176 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa PhoneBurner? Profissionais de vendas, clientes e equipes de empresas pequenas e médias que usam o telefone como ferramenta de venda e desejam simplificar o gerenciamento de contatos, o acompanhamento e o fluxo de trabalho de vendas. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.8/5** | 176 Avaliações | | Praticidade | 4.7/5 | Based on overall reviews | | Suporte ao cliente | 4.7/5 | Based on overall reviews | | Relação qualidade/preço | 4.6/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: PhoneBurner - **Location**: Ladera Ranch, EUA - **Founded**: 2009 ## Commercial Context - **Preço inicial**: 165,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Available Countries**: Canadá, Estados Unidos ## Recursos - Agendamento de compromissos - Alertas/notificações - Análise de custos - Ações ativadas por eventos - CRM - Comunicação multicanal - Discador automático - Discador automático - Discador preditivo - Distribuição automática de chamadas - Duração da chamada - Gerenciamento de contatos - Gerenciamento de e-mails - Gerenciamento de listas - Gestão de call centers - Gestão de campanhas - Gestão de chamadas perdidas - Gestão de clientes - Gestão de filas - Gestão de leads - Gestão de listas de chamadas - Gestão de tarefas - Gestão do desempenho - Gestão do pipeline de vendas - Gravação - Gravação de chamadas - IVR - Identificador de chamadas - Integração de telefonia por computador - Mensagens por voz - Mensagens pré-gravadas - Monitoração de chamadas - Múltiplos scripts - Painel - Painel de atividades - Para o setor de seguro - Rastreamento de interações - Registro de chamadas - Relatório de chamadas - Relatórios de campanhas inbound - Relatórios de campanhas outbound - Relatórios e análise de dados - Relatórios personalizáveis - Roteamento de chamadas - Roteirização de chamadas - Seguimento/Análise de uso - Third-Party Integrations - Transcrição de chamadas - Transferência de chamadas - VoIP ... and 4 more features ## Integrations (22 total) - Apollo - Callblitz - Constant Contact - Dynamics 365 - Google Calendar - HubSpot CRM - JobDiva - Jungo - Keap - Mailchimp - Nimble - Operations Hub - Outreach - Pipedrive - Podio ... and 7 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software para Vendas Internas](https://www.capterra.pt/directory/30680/inside-sales/software) ## Categorias relacionadas - [Software para Vendas Internas](https://www.capterra.pt/directory/30680/inside-sales/software) - [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software) - [Programas de Gravação de Ligações](https://www.capterra.pt/directory/30533/call-recording/software) - [Software de Discagem Preditiva](https://www.capterra.pt/directory/30597/predictive-dialer/software) - [Software de Chamadas Automáticas](https://www.capterra.pt/directory/30999/auto-dialer/software) ## Alternativas 1. [Convoso](https://www.capterra.pt/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews) 2. [DialedIn CCaaS](https://www.capterra.pt/software/29589/callcenternow) — 4.8/5 (315 reviews) 3. [Five9](https://www.capterra.pt/software/132405/five9) — 4.2/5 (481 reviews) 4. [Kixie PowerCall](https://www.capterra.pt/software/135636/kixie-powercall) — 4.6/5 (293 reviews) 5. [Call Logic](https://www.capterra.pt/software/164101/call-logic) — 4.7/5 (56 reviews) ## Avaliações ### "Outstanding CRM for Generating More Calls, Emails, and Voicemails" — 5.0/5 > **Tom** | *6 de janeiro de 2021* | Serviços financeiros | Recommendation rating: 10.0/10 > > **Vantagens**: Extremely easy to use. Automates calling, sending emails, and leaving voicemails. You can make 2-4 times more calls, emails, and voicemails with PhoneBurner than you can without it. It's the fastest way to contact customers and prospective clients. You can easily customize the software to build the sales process you want to implement and make changes at any time. We love it\! > > **Desvantagens**: It does not have any sales analytics or revenue projections. You can use it in conjunction with another CRM to have the best of both worlds (the fastest possible calls, emails, and voicemails with PhoneBurner and sales analytics and pipeline management with an attached CRM). > > Extremely happy with this company and their customer service. They did a great job of setting us up and continue to provide very fast, efficient customer service. ----- ### "Best customer service of all 7 call software I used. Outstanding." — 5.0/5 > **Alexandre** | *6 de novembro de 2019* | Publicidade e marketing | Recommendation rating: 10.0/10 > > **Vantagens**: I used 7 differents call softwares. I used : Five9, Vocalcom, Fenero, 3Clogic, AAvaz. Nothing compare to the service phoneburner gave me. With all other software, it oscillated between bad service, to outright fraud (Fenero was the worst). Not only everything work perfectly fine but when you got questions, a dedicated staff fix everything with you in a matters of seconds. With Five9, I spent up to 20 hours a weeks, trying to fix all the problems for 6 weeks until they just gave up and refunded me (I do give them credit for that). > > **Desvantagens**: I would like to see a feature to listen, whisper and bargin. Especially to train my home based agents. > > You pay for problems NOT happening. You pay for not having to fix issues. You pay for outstanding service. Phoneburner is my peace of mind. ----- ### "HOMEstretch ROC Phoneburner Review" — 3.0/5 > **Avaliador Verificado** | *27 de outubro de 2025* | Imobiliárias | Recommendation rating: 3.0/10 > > **Vantagens**: Allows me to dial more efficiently. I can get through a much higher volume of calls by using the power dialer and voicemail recorder features > > **Desvantagens**: Has problems where I can't see the name of the person I'm calling. This really hurts my credibility and my ability to build relationships on the phone > > The lack of name being shown before I get on the phone makes it nearly unusable, and I only use it when I am rushing to try to contact as many leads as possible. I would use it much more if it integrated better with our CRM and showed me the names of who I was calling ----- ### "Making 400 calls per shift has never been easier" — 5.0/5 > **John** | *3 de julho de 2019* | Serviços ao consumidor | Recommendation rating: 10.0/10 > > **Vantagens**: This software is feature-rich and powerful. Employees save time by having their call queue preloaded for them. They can also choose who and how many people they want to call. The uses for PhoneBurner really are endless. They can be used for outbound sales as well as following up with customers. The onboarding help they give you is fantastic. Another huge plus is no minimum seats. The UI is fantastic. > > **Desvantagens**: The menu could be organized a little better. I would really love if the report section had a link on the top so I could quickly track how my team is doing instead of the current configuration where it is buried a bit. Also, I would like it if they would add one more folder level. I have a tendency to segment my lists intensively so on the top level it gets a bit crowded. ----- ### "Getting a lot more done with this tool" — 4.0/5 > **Neal** | *20 de dezembro de 2019* | Internet | Recommendation rating: 9.0/10 > > **Vantagens**: Our call rates have increased dramatically because of this tool. We had a mountain of old leads that we just couldn't get through manually and PhoneBurner has now breathed new life in to them. The voicemail drop feature allows us to just move on rather than spending that time leaving a message. Big time saver. > > **Desvantagens**: Hubspot integration. One of the reasons we purchased PhoneBurner was due to it's integration with Hubspot. It was listed as a product with premium integration in Hubspot's app marketplace. However during implementation we discovered that it only syncs with free-text fields in Hubspot, which is a little strange. As a result it's a little hard to track lead status since they are in dropdown format. > > Despite the integration issues this tool is great. I spend much more time speaking with people rather than leaving voicemails. ----- Page: 1 / 8\ Seguinte: [Next page](https://www.capterra.pt/software/134672/phoneburner?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/134672/phoneburner) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data