SALESmanago

SALESmanago

da Benhauer

Quem usa o SALESmanago?

Pequenas, médias e grandes empresas do setor de comércio eletrônico, B2C e B2B

Conheça o SALESmanago

O SALESmanago é uma plataforma na nuvem de automação de marketing baseada em aprendizado de máquina e inteligência artificial, usada por mais de 15 mil empresas em 40 países, incluindo Lacoste, Yves Rocher, Starbucks e uma enorme quantidade de empresas de comércio eletrônico de pequeno e médio porte. No Financial Times Fast 1000, a SALESmanago está classificada como a 26.ª empresa e a plataforma de marketing e tecnologia que mais cresce na Europa.

SALESmanago - Informação

Benhauer

http://salesmanago.com

Fundada em 2011

SALESmanago - Preços

O SALESmanago possui uma versão gratuita e oferece versão de teste grátis. Versão paga do SALESmanago a partir de 149,00 US$/mês.

Preço inicial

149,00 US$/mês

Versão gratuita

Sim

Teste Grátis

Sim

Implantação

Nuvem, SaaS, web

Celular - iOS nativo

Celular - Android nativo

Formação

Pessoalmente

Ao vivo online

Webinars

Documentos

Assistência

24 horas por dia (representante ao vivo)

Online

Recursos do SALESmanago

Ferramentas de Automação de Marketing
Análise de dados/Rastreamento do ROI
CTAs personalizáveis
Campanhas gota a gota
Conteúdo dinâmico
Inteligência de vendas
Lead Scoring
Marketing de pesquisa
Marketing social
Páginas de início/formulários web
Rastreamento de visitantes do site
Segmentação
Testes A/B
Biblioteca de imagens
Campanhas gota a gota
Conformidade com CAN SPAM
Conteúdo dinâmico
E-mail otimizados para celulares
E-mails acionados por eventos
Editor de e-mail de WYSIWYG
Gerenciamento de listas
Gestão de assinantes
Gestão de modelos
Pesquisas do cliente
Páginas de início/formulários web
Relatórios e análise de dados
Respondedores automáticos
Testes A/B
Campanhas gota a gota
Captura de leads
Gestão de campanhas
Gestão do pipeline
Indicadores de desempenho
Lead Scoring
Notificação de leads
Personalização
Segmentação de leads
Testes A/B

SALESmanago - Avaliações

Exibindo 5 de 140 avaliações

Geral
4,5/5
Praticidade
4,2/5
Atendimento ao cliente
4,5/5
Recursos
4,6/5
Relação qualidade/preço
4,5/5
Marek L.
Managing Director, Board Member
Pesquisa de mercado, 13-50 funcionários
Usou o software por: 6 a 12 meses
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Fonte: GetApp
  • Avaliado em 11/12/2018

"Amazing platform for online marketing for my company"

Vantagens: I have been using Sales Manago for 12m now and I am amazed by the overall performance of the product. We use Sales Manago at different stages of building customer value: first, the platform helps managing users that we attracted to our website so that we can properly track their future online behaviour. We also use SM package for preparing and distribution of our mailings. Sales Manago provides also specific solutions for mobile marketing or web push notifications as well as it enables us to build quite complex scenarios to stay in touch with customers who express interest in our product but did not buy them yet. A variety of Sales Manago functionalities is combined with helpful and professional staff that we contact quite frequently. We have regular calls with support team and together we go step by step through the current goals we want to achieve using marketing automation. Another great thing is that we receive help from SM side also when it comes to our integration with other software providers. Consequently, we are sure that we use the platform to the maximum of our capabilities. I am proud of the fact that a few months ago I recommended Sales Manago to be our marketing automation software and went through the implementation of the system to our company - it is one of the best business decisions I have ever made:)

Desvantagens: nothing substantial so far - we simply contact each other when there is anything that we don't know etc and we get quick response from the team

  • Fonte da avaliação 
  • Fonte: GetApp
  • Avaliado em 11/12/2018
Avaliador Verificado
CEO
Serviços e tecnologia da informação, 2-10 funcionários
Usou o software por: 6 a 12 meses
  • Classificação geral
    4/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    9/10
  • Fonte da avaliação 
  • Fonte: GetApp
  • Avaliado em 11/02/2020

"Marketing software that works for us"

Comentários: Finding a marketing automation solution built and hosted in EU, complient with GDPR, was a challenge resolved by SalesManago.
We also had the issue of lack of people and lack of knowledge. Salesmanago's people rock! Without them, we'd have never been able to jumpstart and implement.
Another issue that probably many existing companies have is that integration with other systems, software, is key. Via the Salesmanago API and existing integrations we overcame this hurdle very well.
The major benefit is that we're realising is that we stay competitive with our business, that we keep generating more qualified leads and prospects.

Vantagens: Their service and support people that really are always doing their best to help us. We're a small team with limited resources and knowledge. Thanks to the knowledge they share with hands-on support as if they're part of our team, we successfully jumpstarted marketing automation in only a few weeks. Also in the months after starting up, we learned how to use more features and we have increased our results. SalesManago as platform/product we like most because it's working good, it's really easy to use after a few months, it allows for fast action, it provides real-time insights and data visibility. The marketing automation: website and e-commerce integration, lead generation via multiple ways and personalised communication flows that can be very well automated and that provide conversion data, are very well developed.

Desvantagens: Their built in CRM still can and should be developed up to par with alternative CRM solutions and should be a lot more functional.

  • Fonte da avaliação 
  • Fonte: GetApp
  • Avaliado em 11/02/2020
María fernanda V.
CRM Coordinator
Entretenimento, 13-50 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    4/5
  • Relação qualidade/preço
    4/5
  • Probabilidade de recomendação
    8/10
  • Fonte da avaliação 
  • Fonte: GetApp
  • Avaliado em 16/06/2020

"A tool for beginners and experts"

Comentários: It has helped me personalize communications not only with the user name but with more specific details, manage segmentation, discount code tracking more easily; dynamic templates that are very helpful when sending custom options to users.

Vantagens: Salesmanago is very easy to use, it is an intuitive tool
Lately, I've been using the HTML template and it has saved me time creating campaigns. Segmentation is very easy to manage as is the interpretation of reports.
I frequently send gift codes and one of the benefits is that they can be tracked. The customer service is very good, they are always ready to help you achieve your daily goals.

Desvantagens: One of the processes that has been more difficult for me has been the connection between the APIs and the platform. Most of the problems I have had have been because doubts or emergencies have arisen that have taken time to resolve due to remote work, but in terms of use or advice, everything has always gone well.

  • Fonte da avaliação 
  • Fonte: GetApp
  • Avaliado em 16/06/2020
Dennis M.
Director
Consultoria de gestão, 13-50 funcionários
  • Classificação geral
    3/5
  • Praticidade
    2/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    1/5
  • Relação qualidade/preço
    2/5
  • Probabilidade de recomendação
    3/10
  • Fonte da avaliação 
  • Avaliado em 13/04/2017

"Not giving us what we need"

Comentários: Implementation went ok, features are ok but we are having problems with email formatting. That is really important to our marketing but they don't seem to be taking real action to resolve the problem. Also the web analytics are not working properly. Again we reported the issue but no resolution. I think they don't have enough technical support so having been a customer for a year we are actively looking for other options.

Vantagens: Comprehensive set of features and potentially a powerful marketing aid just needs better technical support.

Desvantagens: Email formatting problems and slow technical response. The training material is not always easy to understand.

Resposta dos fornecedores

por Benhauer em 06/05/2017

Dear Mr. McCarthy, Thank you a lot for the shared review. I am extremely sorry to hear that you find our technical support as not satisfactory enough. My name is Anastasia Chaykina, I am an Education manager at SALESmanago. I did tried to contact you in November, 2016 asking for the review of the system and your work with the support team. Unfortunately, I haven't received any feedback from your side, which could prevent the occurred dissatisfaction. I will get in touch with you immediately and I hope, we will find a solution together. We have currently made major improvements in the educational materials as well as launched the free technical life-meetings for our clients.
Just in case, I am leaving you my email address which is [email protected] - feel free to contact me in case you need any support from my side.
As promised, I will get back to you along with your project manager.
Best regards,
Anastasia Chaykina

  • Fonte da avaliação 
  • Avaliado em 13/04/2017
Monika M.
Digital Manager
Restaurantes, 10 001+ funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    4/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    9/10
  • Fonte da avaliação 
  • Avaliado em 29/05/2020

"Useful tool to manage communication with the customers "

Comentários: Salesmanago tool helps me on a daily basis to execute the communication plan.

Vantagens: Salesmanago panel is intuitive and easy to use. Drag&Drop Email designer is an useful tool to create good looking messages fast and without technical knowledge. Customer support is at the high level - Salesmanago consultants are available and always ready to help.

Desvantagens: I am missing the personalization functionality of sending the unique coupons as QR codes .

  • Fonte da avaliação 
  • Avaliado em 29/05/2020