Insignia Library System

by Insignia Software

4 / 5 13 reviews
Insignia Library System

Who Uses This Software?

Our flexible yet powerful web-based integrated library system is perfect for k-12 libraries while being flexible enough to accommodate public, academic and specialty libraries.

Average Ratings

13 reviews
  • Overall 4 / 5
  • Ease of Use 4 / 5
  • Customer Service 4 / 5
  • Features 4 / 5
  • Value for Money 4 / 5

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
  • Support Business Hours

Vendor Details

  • Insignia Software
  • Edmonton, Canada

About Insignia Library System

The Insignia Library System is a full-featured library system. It is web-based with simple point-and-click navigation; the system is easy and fun for library patrons and staff. The Insignia Library Automation System is designed with a consistent, intuitive interface. You can explore the entire system with just a few mouse clicks, yet behind the simple interface lies a powerful database engine capable of maintaining millions of records.


Insignia Library System Features

  • Acquisition Management
  • Barcoding/RFID
  • Church Libraries
  • Circulation Management
  • Fee Collection
  • Inventory Management
  • Law Libraries
  • OPAC
  • Periodicals Management
  • Private Libraries
  • Public Libraries
  • Reserve Shelf Management
  • School Libraries
  • Self Check-in/Check-out
  • Serials Management

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Insignia Library System Most Helpful Reviews

My school district switched to Insignia for our library management system in May, 2017.

Translate with Google Reviewed on 3/12/2018
Angela B.
Coordinator of Library Services at SPS
Education Management, 1,001-5,000 Employees
Used the Software for: 1+ year
Reviewer Source 
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Improved functionality for management of 52 school libraries under a union district catalog, and school OPACs.

Pros: Insignia basics are user friendly and easy to train staff and substitutes on. Tutorials and the customer service help team have been very helpful and patient as the staff has transitioned from the old system. The software is deep, allowing for customization of reports and OPAC features. Cataloging is easy and the software allows for a variety of access levels. Inventory is also easy to manage and provides excellent reporting capabilities. Customer service is excellent and the service team works to continually improve the interface as requested to better suit our district's specific needs.

Cons: I am a librarian who coordinates library services for a district of 24,000 students. I do not have a technology background and rely on the district IT department personnel for much of the software integration. Because Insignia continually works to improve the software to meet my district's needs, there is little to mention here from the user interface side. There have been challenges in the conversion process from our old system, as there are with any conversion, but the Insignia team did a great job getting our data set up and training the staff. There are still challenges with getting our student data system (eSchool) and learning management system (Canvas) to communicate well with Insignia so the maximum amount of current information can be seen in all systems (especially with regard to library charges), but this is an ongoing project between my district's IT department and Insignia. Based on my experience of the past year, I am confident going forward that the improvements will continue and we will remain pleased with Insignia.

We love Insignia. The software is easy to use, intuitive and does everything an ILS should.

Translate with Google Reviewed on 11/29/2017
Dave M.
Libraries, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: After reviewing software from many companies and testing it prior to purchase we chose Insignia because of price, ease of use, great features and the help we received during the demonstration and test. We had no idea that the customer service would be as fantastic as what we have received over the past five years. You can contact tech support by phone, email or messaging from the software and be assured of a quick and professional response. If the problem is not an Insignia related issue they do not suggest you call your own tech expert but will work with you and do all they can to remedy the issue over the phone or an online meeting. Their knowledge, expertise and patience is what makes their customer service unbeatable. Where other companies may leave you on your own, they will go the extra mile and help to solve any problem you might have. It's difficult to choose a software provider from a demonstration or quick test when so many features look similar and the end do much the same. Insignia's software does all it promised and does it as well as any we've seen or used but the customer service sets it apart from any other company we deal with. You will not be disappointed, they excel at what they do.

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