--- description: Tudo sobre Survicate: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Survicate - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Ferramentas de Pesquisa](/directory/30092/survey/software) > [Survicate](/software/132914/survicate) # Survicate Canonical: https://www.capterra.pt/software/132914/survicate Page: 1 / 5\ Seguinte: [Next page](https://www.capterra.pt/software/132914/survicate?page=2) > Capture mais comentários dos clientes e ofereça uma experiência do cliente ideal. Use 20 integrações nativas para agir com base nos comentários dos clientes. > > Verdict: Rated **4.6/5** by 99 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Survicate? Customer feedback surveys for scaling companies ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.6/5** | 99 Avaliações | | Praticidade | 4.7/5 | Based on overall reviews | | Suporte ao cliente | 4.8/5 | Based on overall reviews | | Relação qualidade/preço | 4.3/5 | Based on overall reviews | | Recursos | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Survicate - **Location**: Warsaw, Polónia - **Founded**: 2013 ## Commercial Context - **Preço inicial**: 0,00 US$ - **Modelo de preços**: (Free version available) (Teste Grátis) - **Detalhes de preços**: Survicate offers usage based plans \& pricing. Get started for free \& choose the best option: Free: $0/month Essential: $79/month ($65 per month billed annually) Professional - $159/month ($129 per month billed annually) - **Target Audience**: 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês, polaco - **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 209 more ## Recursos - A/B Testing - Alertas/notificações - Análise de dados visual - Análise de pesquisa de usuário - Análise de sentimentos - Análise de tendências - Arrastar e soltar - Automatização de processos e fluxos de trabalho - Biblioteca de perguntas - Coleta de dados de multicanal - Comentários anônimos - Comunicação multicanal - Criador de questionários - Criação e design de formulários - Distribuição de multicanal - Enquetes online - Estrutura de pesquisas CSAT - Estrutura de pesquisas NPS - Feedback contínuo - Gerenciamento de comentários - Gerenciamento de comentários negativos - Gestão de campanhas - Gestão de embaixadores da marca - Gestão de experiência do cliente - Gestão de pesquisas/enquetes - Gestão de respostas - Incorporação - Indicadores de desempenho - Live Results Sharing - Lógica de ramificação - Modelos personalizáveis - Monitoramento de revisões - Múltiplos tipos de perguntas - Notificação de avaliações - Painel - Participação do cliente - Perguntas personalizáveis - Personalização de URL - Pesquisas de pulso - Questionários e feedback - Ramificação de perguntas - Rastreamento de conversão - Real-Time Analytics - Real-Time Reporting - Relatórios e análise de dados - Relatórios e estatística - Segmentação - Segmentação de clientes - Seguimento/Análise de uso - Visualização de dados ... and 7 more features ## Integrations (68 total) - AWeber - ActiveCampaign - Agile CRM - Airtable - Amplitude - Braze - Calendly - Campaign Monitor by Marigold - Close - Coda - Constant Contact - Copper - Customer.io - Drift - Drip ... and 53 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Ferramentas de Pesquisa](https://www.capterra.pt/directory/30092/survey/software) ## Categorias relacionadas - [Ferramentas de Pesquisa](https://www.capterra.pt/directory/30092/survey/software) - [Software para Automatização de Formulários](https://www.capterra.pt/directory/10023/forms-automation/software) - [Software de Sucesso do Cliente](https://www.capterra.pt/directory/30961/customer-success/software) - [Software de Satisfação do Cliente](https://www.capterra.pt/directory/30541/customer-satisfaction/software) - [Sistemas NPS (Net Promoter Score)](https://www.capterra.pt/directory/32075/nps/software) ## Alternativas 1. [Typeform](https://www.capterra.pt/software/137289/typeform) — 4.7/5 (946 reviews) 2. [SurveyMonkey](https://www.capterra.pt/software/32728/surveymonkey) — 4.6/5 (10431 reviews) 3. [Jotform](https://www.capterra.pt/software/158456/jotform-4-0) — 4.7/5 (2820 reviews) 4. [QuestionPro](https://www.capterra.pt/software/135455/questionpro) — 4.8/5 (523 reviews) 5. [Connecteam](https://www.capterra.pt/software/153140/connecteam) — 4.6/5 (5103 reviews) ## Avaliações ### "Survicate is very cost-effective and meets different survey needs" — 5.0/5 > **bruna** | *6 de novembro de 2024* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 9.0/10 > > **Vantagens**: Survicate is an easy tool to use that suits different research needs in product development\! > > **Desvantagens**: Survicate is more limited and question options, quota design and analysis dashboard than similar vendors > > we've been using Survicate for almost 5 years in the company and so far it's attending our research needs. It's possible to run in-app, widget and link surveys\! The customer support and client management are for me the greatest value, they're super close and they work to address any concerns, bugs and feedbacks very fast - they're more a partner than a vendor. ----- ### "The best survey tool :)" — 4.0/5 > **Luciana** | *8 de janeiro de 2025* | E-Learning | Recommendation rating: 8.0/10 > > **Vantagens**: Its ease to use, allows you to quicly create targeted surveys, helping to gather valuable feedback direcly from users. Its really simple to use and to launch. So it really help me , since recruite users to gather quantiative and qualitative feedbacks. It has multiple formats. And analyzins results its really easy, with clear dashboards and easy exports. > > **Desvantagens**: Sometimes , survicate has issues with audience targeting, where surveys in wrong language start appearing on pages that shouldnt have them. Additionally, im currently experiencing a lack of responses to surveys, and im not sure why. It doesnt seem to be related to user behavior - it feels like something within the tool itself. This means Ill need to open support ticket, which is frustating. It would be helpful if the tool could automatically detect issues or notify users when something goes wrong. More comprehensive dashboards and integrations with tools like maze would also be a great addition. Another pain point is uploading specific users lists - currently, it has to be done one by one, which is extremely time - consuming. There should be an option to upload entire lists to create targeted segmentes more efficiently. > > My experience has been positive in terms of easy use, survey customization . However, occasional issues with audience targeting, lack of notifications for erros, and the manual process for uploading user lists can be frustating. Despite these drawbacks, it remains a valuable tool for gathering user feedback. ----- ### "Perfect for support and surveys" — 4.0/5 > **Alberto** | *21 de outubro de 2024* | Telecomunicações | Recommendation rating: 10.0/10 > > **Vantagens**: It's very easy to use, intuitive, dynamic and friendly. With more options time to time. > > **Desvantagens**: Expensive. Sometimes the support is not always online. > > My overall experience with Survicate has been excellent. Its seamless integration with Intercom has allowed us to easily collect and analyze customer feedback directly within our communication flow. Setting up surveys is intuitive, and the variety of survey templates helps us quickly gather relevant insights. The real-time data reporting has been invaluable for making data-driven decisions, improving customer satisfaction, and identifying areas for product improvement. Additionally, the ability to target specific user segments ensures we’re collecting feedback from the right audience at the right time. Overall, Survicate has significantly enhanced our feedback collection process ----- ### "Feedback one year later" — 3.0/5 > **Avaliador Verificado** | *28 de novembro de 2018* | Fabricação de alimentos | Recommendation rating: 5.0/10 > > **Vantagens**: Reactivity of support Design to build survey \> easy > > **Desvantagens**: No synchronisation with our CRM at the begining Some small bugs ----- ### "Survicate Review" — 5.0/5 > **Katie** | *14 de novembro de 2024* | Alimentação e bebidas | Recommendation rating: 9.0/10 > > **Vantagens**: They have a great customer service team who is always able to help. Creating and analysing surveys is easy and intuitive > > **Desvantagens**: To be honest, nothing comes to mind right away. I would like if in a workspace I could filter the date range of all my surveys in that workspace at the same time to view and analyse the results instead of one by one. ----- Page: 1 / 5\ Seguinte: [Next page](https://www.capterra.pt/software/132914/survicate?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/132914/survicate) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data