---
description: Tudo sobre Survicate: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Survicate - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Ferramentas de Pesquisa](/directory/30092/survey/software) > [Survicate](/software/132914/survicate)

# Survicate

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> Capture mais comentários dos clientes e ofereça uma experiência do cliente ideal. Use 20 integrações nativas para agir com base nos comentários dos clientes.
> 
> Verdict: Rated **4.6/5** by 99 users. Top-rated for **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa Survicate?

Customer feedback surveys for scaling companies

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.6/5** | 99 Avaliações |
| Praticidade | 4.7/5 | Based on overall reviews |
| Suporte ao cliente | 4.8/5 | Based on overall reviews |
| Relação qualidade/preço | 4.3/5 | Based on overall reviews |
| Recursos | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Survicate
- **Location**: Warsaw, Polónia
- **Founded**: 2013

## Commercial Context

- **Preço inicial**: 0,00 US$
- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Detalhes de preços**: Survicate offers usage based plans \& pricing. 

Get started for free \& choose the best option:
Free: $0/month
Essential: $79/month ($65 per month billed annually) 
Professional - $159/month ($129 per month billed annually)
- **Target Audience**: 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês, polaco
- **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 209 more

## Recursos

- A/B Testing
- Alertas/notificações
- Análise de dados visual
- Análise de pesquisa de usuário
- Análise de sentimentos
- Análise de tendências
- Arrastar e soltar
- Biblioteca de perguntas
- Comentários anônimos
- Comunicação multicanal
- Criador de questionários
- Criação e design de formulários
- Distribuição de multicanal
- Enquetes online
- Estrutura de pesquisas CSAT
- Estrutura de pesquisas NPS
- Feedback contínuo
- Gerenciamento de comentários
- Gerenciamento de comentários negativos
- Gestão de campanhas
- Gestão de embaixadores da marca
- Gestão de experiência do cliente
- Gestão de pesquisas/enquetes
- Gestão de respostas
- Incorporação
- Indicadores de desempenho
- Live Results Sharing
- Lógica de ramificação
- Modelos personalizáveis
- Monitoramento de revisões
- Múltiplos tipos de perguntas
- Notificação de avaliações
- Painel
- Participação do cliente
- Perguntas personalizáveis
- Personalização de URL
- Pesquisas de pulso
- Questionários e feedback
- Ramificação de perguntas
- Rastreamento de conversão
- Real-Time Analytics
- Real-Time Reporting
- Relatórios e análise de dados
- Relatórios e estatística
- Segmentação
- Segmentação de clientes
- Seguimento/Análise de uso
- Visualização de dados
- Vários idiomas
- Workflow Automation

... and 6 more features

## Integrations (66 total)

- AWeber
- ActiveCampaign
- Agile CRM
- Airtable
- Amplitude
- Braze
- Calendly
- Campaign Monitor by Marigold
- Close
- Coda
- Constant Contact
- Copper
- Customer.io
- Drift
- Drip

... and 51 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Ferramentas de Pesquisa](https://www.capterra.pt/directory/30092/survey/software)

## Categorias relacionadas

- [Ferramentas de Pesquisa](https://www.capterra.pt/directory/30092/survey/software)
- [Software para Automatização de Formulários](https://www.capterra.pt/directory/10023/forms-automation/software)
- [Software de Sucesso do Cliente](https://www.capterra.pt/directory/30961/customer-success/software)
- [Software de Satisfação do Cliente](https://www.capterra.pt/directory/30541/customer-satisfaction/software)
- [Sistemas NPS (Net Promoter Score)](https://www.capterra.pt/directory/32075/nps/software)

## Alternativas

1. [Typeform](https://www.capterra.pt/software/137289/typeform) — 4.7/5 (982 reviews)
2. [Bitrix24](https://www.capterra.pt/software/113540/bitrix24) — 4.2/5 (1005 reviews)
3. [Google Forms](https://www.capterra.pt/software/176571/google-forms) — 4.7/5 (11590 reviews)
4. [SurveyMonkey](https://www.capterra.pt/software/32728/surveymonkey) — 4.6/5 (10513 reviews)
5. [Jotform](https://www.capterra.pt/software/158456/jotform-4-0) — 4.7/5 (2927 reviews)

## Avaliações

### "Survicate is very cost-effective and meets different survey needs" — 5.0/5

> **bruna** | *6 de novembro de 2024* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 9.0/10
> 
> **Vantagens**: Survicate is an easy tool to use that suits different research needs in product development\!
> 
> **Desvantagens**: Survicate is more limited and question options, quota design and analysis dashboard than similar vendors
> 
> we've been using Survicate for almost 5 years in the company and so far it's attending our research needs. It's possible to run in-app, widget and link surveys\! The customer support and client management are for me the greatest value, they're super close and they work to address any concerns, bugs and feedbacks very fast - they're more a partner than a vendor.

-----

### "10/10 for Survicate" — 5.0/5

> **Charlotte** | *11 de setembro de 2024* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10
> 
> **Vantagens**: We've been using Survicate for just over 3 months, and have been overly impressed with the entire platform. 
It's straightforward to set up and sync/integrate with any CRM. I love the ease of being able to send ad-hoc surveys out at different touchpoints of our Customer Journey. The dashboard is straightforward to navigate, and the reporting tool is ace.
> 
> **Desvantagens**: I haven't come across anything that I've not been happy with or found a workaround for.
> 
> We've had a really positive experience and I would highly recommend. The help-centre is informative and when I've needed to contact the support team, they've always been quick to respond and super helpful.

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### "Survicate integrates well within our marketing efforts" — 5.0/5

> **Sandra** | *21 de outubro de 2024* | Hospitais e Saúde | Recommendation rating: 9.0/10
> 
> **Vantagens**: Integration with ActiveCampaign and the template library. The usage of the tool is very easy.
> 
> **Desvantagens**: We are currently on a legacy pricing plan, which restricts our access to many features. Survicate requires us to upgrade to access these features, effectively doubling our current costs. I believe this situation should be handled differently, considering we are legacy clients. While some incremental changes may be reasonable, it feels unfair to compel us to upgrade in this manner.

Additionally, we are experiencing issues with duplicate survey responses, which are also being captured by the chatbot. Cleaning up these duplicates is currently a manual process, and I feel there should be better solutions within the tool. It would be helpful to add a sorting filter that brings all duplicate survey responses together, rather than requiring us to go through all answers to identify them. Improvements are needed in this area, such as the ability to remove or exclude duplicate responses and a better system for identifying chatbot inputs.
> 
> I am very pleased with Survicate, but I notice that many competitors are emerging in the market. It is essential to listen to your clients and continue evolving the platform without putting pressure on them to increase prices. Survicate has been seamlessly integrated into our marketing efforts, and we can share logins across the company with different levels of access.

-----

### "Feedback one year later" — 3.0/5

> **Avaliador Verificado** | *28 de novembro de 2018* | Fabricação de alimentos | Recommendation rating: 5.0/10
> 
> **Vantagens**: Reactivity of support
Design to build survey \> easy
> 
> **Desvantagens**: No synchronisation with our CRM at the begining
Some small bugs

-----

### "AI Driven Customer Feedback" — 5.0/5

> **Graeme** | *22 de outubro de 2024* | Seguros | Recommendation rating: 9.0/10
> 
> **Vantagens**: The survicate platform is really easy to use and provides us with customer feedback in an easy to digest format. The AI insight tools in particular have been incredibly helpful for us as a business allowing us to quickly analyse large volumes of customer feedback and pinpoint any issues with our customer experience that require action.
> 
> **Desvantagens**: I don't have any specific cons and the platform is regularly adding new features which I appreciate. We did have a minor billing issue once but this was resolved promptly by the service team.
> 
> The overall experience has been very positive and Survicate has provided us with a very useful tool in understanding what our customers think and acting on their feedback at a reasonable cost.

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## Links

- [View on Capterra](https://www.capterra.pt/software/132914/survicate)

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