--- description: Tudo sobre KnowledgeOwl: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: KnowledgeOwl - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Gestão de Conhecimento](/directory/30094/knowledge-management/software) > [KnowledgeOwl](/software/132902/knowledgeowl) # KnowledgeOwl Canonical: https://www.capterra.pt/software/132902/knowledgeowl Page: 1 / 11\ Seguinte: [Next page](https://www.capterra.pt/software/132902/knowledgeowl?page=2) > Fácil de usar e atualizar, o KnowledgeOwl descomplica a criação e a manutenção de uma base de conhecimento para clientes e funcionários. > > Verdict: Rated **4.8/5** by 238 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa KnowledgeOwl? Ideal para todas as empresas que precisam compartilhar informações online com clientes, funcionários e outros grupos. Ideal para pequenas empresas, start-ups, organizações de SaaS (software como serviço), governo e ONGs. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.8/5** | 238 Avaliações | | Praticidade | 4.8/5 | Based on overall reviews | | Suporte ao cliente | 4.9/5 | Based on overall reviews | | Relação qualidade/preço | 4.8/5 | Based on overall reviews | | Recursos | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: KnowledgeOwl - **Location**: Broomfield, EUA - **Founded**: 2015 ## Commercial Context - **Preço inicial**: 100,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop) - **Idiomas**: inglês - **Available Countries**: Alanda, Albânia, Alemanha, Andorra, Austrália, Bielorrússia, Bulgária, Bélgica, Bósnia e Herzegovina, Chipre, Chéquia, Cidade do Vaticano, Croácia, Dinamarca, Eslováquia, Eslovénia, Espanha, Estados Unidos, Estónia, Fiji and 56 more ## Recursos - Armazenamento de documentos - Arquivo morto e retenção - Catalog Management - Compartilhamento de arquivos - Controle de versões - Controles/permissões de acesso - Discussions/Forums - Editor de rich text - Edição de texto - Ferramentas de colaboração - Gerenciamento de SEO - Gerenciamento de comentários - Gerenciamento de usuários - Gestão da base de conhecimento - Gestão de conteúdo - Gestão do conhecimento - Gestão do fluxo de trabalho - Imagem de marca personalizável - Modelos personalizáveis - Painel - Pesquisa de texto completo - Pesquisa e filtro - Portal de autoatendimento - Rastreamento de conformidade - Relatórios e análise de dados - Relatórios e estatística - Third-Party Integrations - Vários idiomas ## Integrations (4 total) - Freshdesk - Slack - Zapier - Zendesk Sunshine ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone ## Category - [Sistemas de Gestão de Conhecimento](https://www.capterra.pt/directory/30094/knowledge-management/software) ## Categorias relacionadas - [Sistemas de Gestão de Conhecimento](https://www.capterra.pt/directory/30094/knowledge-management/software) - [Software de Experiência do Cliente](https://www.capterra.pt/directory/30671/customer-experience/software) - [Software de Gestão de Documentos](https://www.capterra.pt/directory/30063/document-management/software) - [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software) - [Software de Base de Conhecimento](https://www.capterra.pt/directory/32454/knowledge-base/software) ## Alternativas 1. [Freshservice](https://www.capterra.pt/software/132997/freshservice) — 4.5/5 (751 reviews) 2. [Freshdesk](https://www.capterra.pt/software/124981/freshdesk) — 4.5/5 (3460 reviews) 3. [Guru](https://www.capterra.pt/software/145390/guru) — 4.8/5 (639 reviews) 4. [Connecteam](https://www.capterra.pt/software/153140/connecteam) — 4.6/5 (5296 reviews) 5. [Confluence](https://www.capterra.pt/software/136446/confluence) — 4.5/5 (3696 reviews) ## Avaliações ### "Best in class tool and avoids developing our own help guides by developers" — 5.0/5 > **Charles** | *17 de novembro de 2023* | Consultoria de gestão | Recommendation rating: 10.0/10 > > **Vantagens**: Easy to use, stable and feature rich which meets our needs. Their customer service is top notch and easy to work with. > > **Desvantagens**: I'd like to be able to have some content accessible behind the login and some publicly accessible. I don't think that mixed mode is there. For example I need to host login help content somewhere and right now we do that in a different way because our users need to login to KO with our SSO. > > Amazing company that stands behind product and is making improvements all the time. thank you KO for being a great partner\! ----- ### "Intuitive documentation platform backed by great customer support." — 5.0/5 > **Peggy** | *27 de janeiro de 2026* | Software | Recommendation rating: 10.0/10 > > **Vantagens**: Intuitive documentation too Being able to reuse content in multiple ways Amazing customer support Being able to import various file types > > **Desvantagens**: I can't think of any cons - for every question I've had, KO support has provided a helpful answer or workaround\! > > KnowledgeOwl has been a great documentation platform for our team. The platform is intuitive and easy to use, which made both onboarding and ongoing maintenance straightforward. What really stands out is their customer service. The support team is responsive, knowledgeable, and genuinely helpful, and they consistently go above and beyond to answer questions or provide guidance. Overall, it’s been a reliable tool and a very positive experience. ----- ### "Very happy with KnowledgeOwl" — 5.0/5 > **Shane** | *23 de junho de 2026* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: The product meets all our requirements for producing high-quality documentation for a highly technical system. In particular, the context-specific content is valuable, opening a panel with documentation relevant to the current UI screen. > > **Desvantagens**: I don't have anything I like least about the KnowledgeOwl. The minimum word limit compels me to write something, but I really can't think of any area where the system is lacking. > > The technical support team is outstanding. They are by far the best tech support I've ever dealt with. Every one of our requests, no matter how easy or complicated, gets immediate attention and resolution from the KnowledgeOwl team. ----- ### "Simple, easy to use, but can be costly\!" — 3.0/5 > **Kate** | *21 de abril de 2026* | Esportes | Recommendation rating: 7.0/10 > > **Vantagens**: It solved a problem for us needing to organize and share information with our coaches and teachers. It's got a clean layout is and once you get going it can be very quick to create guides and how-to's for users. > > **Desvantagens**: Like anything it can take some time to figure out where everything lives and what everything does. Some of the customization options are a bit limited but for a simple user like me it's great. It may not have everything you need if you want something very advanced and it can get pricey. > > It works well for keeping information organized and easy to access for multiple users. It can be expensive though for a small business. ----- ### "Probably the best company on the planet." — 5.0/5 > **David** | *27 de abril de 2026* | Serviços financeiros | Recommendation rating: 10.0/10 > > **Vantagens**: I have been a professional technical writer for over 40 years and this is easily the best product I have ever used. They really have thought of everything. The product is fast, reliable and includes features I didnt know I needed until I started using them. Insane value for money. > > **Desvantagens**: There is literally nothing I dont like, and I hope the commuity of users grows and grows. Even their values as an organisation are commendable. > > As a company, they are the best. Their support team is super responsive and always available. Nothing is too much trouble. We are on the other side of the world and they treat us like guests. ----- Page: 1 / 11\ Seguinte: [Next page](https://www.capterra.pt/software/132902/knowledgeowl?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/132902/knowledgeowl) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data