---
description: Tudo sobre Salesforce Starter: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Salesforce Starter - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Atendimento ao Cliente](/directory/22/customer-service/software) > [Salesforce Starter](/software/132665/Salesforce-Starter)

# Salesforce Starter

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> Comece a usar um dos principais CRMs com o Salesforce Essentials, a solução tudo-em-um de serviços e vendas, por apenas US$ 25/usuário/mês.
> 
> Verdict: Rated **4.4/5** by 226 users. Top-rated for **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa Salesforce Starter?

Ofereça suporte por e-mail, telefone, mídias sociais e Internet. Implante e personalize sites de suporte de autoatendimento com a marca usando cliques e não com código. Libere as equipes de suporte com automação. Comece a trabalhar hoje.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.4/5** | 226 Avaliações |
| Praticidade | 4.0/5 | Based on overall reviews |
| Suporte ao cliente | 4.1/5 | Based on overall reviews |
| Relação qualidade/preço | 4.0/5 | Based on overall reviews |
| Recursos | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Salesforce
- **Location**: San Francisco, EUA
- **Founded**: 2003

## Commercial Context

- **Preço inicial**: 25,00 US$
- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, checo, chinês, chinês tradicional, coreano, dinamarquês, espanhol, finlandês, francês, húngaro, indonésio, inglês, italiano, japonês, neerlandês, norueguês, polaco, português, russo, sueco, tailandês, turco, ucraniano
- **Available Countries**: Alemanha, Austrália, Brasil, Canadá, China, Estados Unidos, Filipinas, Indonésia, Japão, Malásia, México, Países Baixos, Reino Unido, Singapura, Tailândia, Taiwan, Vietname, Índia

## Recursos

- Acesso para Celular
- Acompanhamento de atividades
- Administração de website
- Agendamento de campanhas
- Análise de dados de campanhas
- Análise de dados preditiva
- Automação de marketing
- Ações ativadas por eventos
- Banco de dados do cliente
- CAN-SPAM Compliance
- Campos personalizáveis
- Carrinho de compras
- Catalog Management
- Comentários/notas
- Comunicação multicanal
- Contatos compartilhados
- Estado de saúde
- Ferramentas de colaboração
- For Small Businesses
- Geração de leads
- Gerenciamento de contatos
- Gerenciamento de tickets de suporte
- Gestão da atividade de vendas
- Gestão da comunicação
- Gestão de call centers
- Gestão de campanhas
- Gestão de contas
- Gestão de leads
- Gestão de modelos
- Gestão de pedidos
- Gestão de tarefas
- Gestão do conhecimento
- Gestão do pipeline
- Gestão do pipeline de vendas
- Importação/exportação de dados
- Incorporação
- Marketing de multicanal
- Marketing por e-mail
- Mobile Optimization
- Painel de atividades
- Para o setor de seguro
- Participação do cliente
- Pesquisa e filtro
- Portal de autoatendimento
- Páginas de início/formulários web
- Rastreamento de e-mails
- Rastreamento de interações
- Relatórios e estatística
- Segmentação de clientes
- Seguimento/Análise de uso

... and 38 more features

## Integrations (8 total)

- ActiveCampaign
- Box
- Docusign
- Dropbox
- Dropbox Sign
- Nicereply
- PandaDoc
- Zapier

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software)

## Categorias relacionadas

- [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software)
- [Software de Gestão de Contatos](https://www.capterra.pt/directory/30016/contact-management/software)
- [Software de Gestão de Leads](https://www.capterra.pt/directory/30017/lead-management/software)
- [Software CRM Online](https://www.capterra.pt/directory/30072/online-crm/software)
- [Software CRM para Mac](https://www.capterra.pt/directory/30917/mac-crm/software)

## Alternativas

1. [Zoho CRM](https://www.capterra.pt/software/155928/zoho-crm) — 4.3/5 (7003 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.pt/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.pt/software/61368/salesforce) — 4.4/5 (18812 reviews)
4. [HubSpot CRM](https://www.capterra.pt/software/152373/hubspot-crm) — 4.5/5 (4491 reviews)
5. [Kylas Sales CRM](https://www.capterra.pt/software/210630/kylas) — 4.8/5 (627 reviews)

## Avaliações

### "Best little system" — 5.0/5

> **Gregg** | *7 de setembro de 2026* | Transporte rodoviário e ferroviário | Recommendation rating: 9.0/10
> 
> **Vantagens**: I use this every day.I love it, I'm able to check everything.It's all listed perfectly one of the best tools I have for my job
> 
> **Desvantagens**: Maybe the navigation system could be a little bit better , but for the most part , that's even pretty good
> 
> I love it , I use it all the time on daily for my job , i'm able to check everything I need to so I would say it's pretty great

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### "Salesforce Starter is a HUGE asset if properly understood\!" — 4.0/5

> **Joshua** | *13 de janeiro de 2026* | Software | Recommendation rating: 9.0/10
> 
> **Vantagens**: Salesforce Starter offers a polished, intuitive CRM with helpful automation and reporting, making it easy to manage leads, track sales activity, and scale with confidence. It is a "Would-Recommend" product.
> 
> **Desvantagens**: There is the inevitable initial learning curve to the whole ordeal. It does not mean it is a bad thing, but something to be aware of before you get into it. There are steps and tutorials, but make sure you follow them or ask someone for help to be sure you know what you are doing.
> 
> My overall experience with Salesforce Starter has been very positive, offering a reliable, scalable CRM with strong tools that support organization, visibility, and long-term growth.

-----

### "Good CRM for Managing Sales and Customers" — 5.0/5

> **Ansuman** | *14 de agosto de 2026* | Varejistas | Recommendation rating: 10.0/10
> 
> **Vantagens**: I like Salesforce Starter because it gives a good set of features for managing customers and sales in one place. It is useful for keeping track of leads, customer information and communication. The interface is also clean and easy to understand once you get familiar with it.
> 
> **Desvantagens**: There is a learning curve when you first start using it. Some features and settings can be difficult to understand without spending some time exploring the platform. The pricing can also become expensive if you need more features as the business grows.
> 
> Overall, I have had a good experience with Salesforce Starter. It helps keep customer information, sales activities and communication organized in one place. It is a good option for small teams that want to start using a CRM without having to manage a very complex setup.

-----

### "Simple, Effective CRM for Growing Teams" — 3.0/5

> **Avaliador Verificado** | *19 de fevereiro de 2026* | Serviços e tecnologia da informação | Recommendation rating: 6.0/10
> 
> **Vantagens**: What I liked most about Salesforce Starter was how easy it made CRM setup—intuitive interface, guided onboarding, and essential sales tools in one place.
> 
> **Desvantagens**: What I liked least about Salesforce Starter was the limited customization and automation compared to higher-tier Salesforce plans.
> 
> My overall experience with Salesforce Starter was positive—easy to use, quick to set up, and great for small teams, though somewhat limited as needs grow.

-----

### "A near perfect product for what it is." — 5.0/5

> **Avaliador Verificado** | *1 de abril de 2026* | Indústria farmacêutica | Recommendation rating: 10.0/10
> 
> **Vantagens**: Starter is named perfectly. It gives good value for money, is easy to use, and manages a small company well.
> 
> **Desvantagens**: It has limited features but that is to be expected. If you though you could do everything of an enterprise suite, you're mistaken. Starter is perfect for getting started\! Find out what you need and then upgrade accordingly.
> 
> Overall starter is great. It gives you the exposure to find out what you need as you continue to grow.

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## Links

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