RingEX

Controle de chamadas

Vantagens:

Software de controle de chamadas muito eficaz que é possível adaptar as necessidades de cada empresa.

Desvantagens:

É um software caro mas que compensa pela qualidade. Também necessita de um tempo aprendizagem um pouco longo.

Ring Central is a solid small business phone service

Comentários: Overall we really liked Ring Central. The only reason we switched away was because a friend started their own VOIP phone service and we got to support them and use it for cheap. I really like Ring Central and have recommended it to several friends over the years.

Vantagens:

We used Ring Central for about a year and it was always pretty good. I really liked the mobile app because it allowed us to work remotely and not have to pay for phone service at our employees homes.

Desvantagens:

The phone service only ever had a problem when the internet went down on our office or in my neighborhood. Ring Central was great, the internet was not reliable enough.

One Stop Shopping For Remote Workers & Nomadic Offices

Comentários: Our office used RingCentral for all it's telephony (calls, text, voice mail) needs for over 3 years. We rarely experienced outages or issues and it allow us to maintain a local Canadian office phone number despite working 100% remotely. Unlike some VoIP competitors it also had built in text message services which made SMS authentication through text seamless.

Vantagens:

RingCentral allowed our office to keep it's dedicated Canadian office phone number and take that office phone global with it's VoIP system. We we're able to use text authentication services, call clients, and keep our office going from any location in the world.

Desvantagens:

RingCentral offers more than most VoIP services - mainly because of it's dedicated app. That said the cost of this service is far more than most of it's competitors. It's an expensive solution unless easy of use outweighs cost.

Can find better value elsewhere

Comentários: poor, Always had the issue of tying to get through to customer service and it was not a convenient experience. 1/2 hour to 1 hour hold time is not good for service.

Vantagens:

Nothing that is outstanding, used a fax line for small business and it worked well, issue was the price increases. Year over Year they wanted me to pay $275 or so from 120 bucks. I did not think that was fair. Gave them an opportunity to lower price and they refused, hence the change to another company

Desvantagens:

getting through the customer service line for simple inquiries was impossible.

Ringcentral

Comentários: that this system works with anyone and with any kind of company

Vantagens:

That this is a great product to use for any company

Desvantagens:

that you can use your desktop with the app