---
description: Tudo sobre RingEX: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: RingEX - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Telefonia](/directory/30084/telephony/software) > [RingEX](/software/132178/ringcentral-mvp)

# RingEX

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> A gravação automática de chamadas do RingCentral é fácil de configurar e permite até 100 mil gravações por conta. Baixe e reproduza por até 90 dias.
> 
> Verdict: Rated **4.2/5** by 1203 users. Top-rated for **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa RingEX?

O RingEx é uma solução flexível baseada na nuvem, ideal para empresas de todos os portes.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.2/5** | 1203 Avaliações |
| Praticidade | 4.2/5 | Based on overall reviews |
| Suporte ao cliente | 4.0/5 | Based on overall reviews |
| Relação qualidade/preço | 4.1/5 | Based on overall reviews |
| Recursos | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: RingCentral
- **Location**: Belmont, EUA
- **Founded**: 1999

## Commercial Context

- **Preço inicial**: 30,00 US$
- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Available Countries**: Canadá, Estados Unidos, Irlanda, Jersey, Países Baixos, Reino Unido

## Recursos

- Acesso para Celular
- Agendamento de retorno de chamada
- Alertas/notificações
- Automated Attendant
- Ações ativadas por eventos
- CRM
- Chat com vídeo
- Colaboração entre vários usuários
- Compartilhamento de arquivos
- Compartilhamento de tela
- Comunicação multicanal
- Conferências
- Controles/permissões de acesso
- Discador automático
- Distribuição automática de chamadas
- Entroncamento SIP
- Extensões virtuais
- Ferramentas de colaboração
- Filtro de chamadas
- Gerenciamento de contatos
- Gestão da comunicação
- Gestão de call centers
- Gravação
- Gravação de chamadas
- Grupos de chamadas
- IVR
- Identificador de chamadas
- Mensagens de SMS
- Mensagens por voz
- Monitoração de chamadas
- PBX
- Painel
- Painel de atividades
- Permissões por função
- Rastreamento de chamadas
- Registro de chamadas
- Relatório de chamadas
- Relatórios e análise de dados
- Relatórios e estatística
- Roteamento automático
- Roteamento de chamadas
- Softphone
- Streaming de apresentações
- Third-Party Integrations
- Transferência de arquivos
- Transferência de chamadas
- Videoconferência
- VoIP
- Áudio e vídeo bidirecionais
- Áudio e vídeo bidirecionais

... and 1 more features

## Integrations (9 total)

- Box
- Dropbox Business
- Google Workspace
- Microsoft 365
- Microsoft Outlook
- Okta
- Salesforce Platform
- ServiceNow
- Zendesk Suite

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Sistemas de Telefonia](https://www.capterra.pt/directory/30084/telephony/software)

## Categorias relacionadas

- [Sistemas de Telefonia](https://www.capterra.pt/directory/30084/telephony/software)
- [Software de Comunicações Unificadas](https://www.capterra.pt/directory/31035/unified-communications/software)
- [Sistemas de Telefonia Empresarial](https://www.capterra.pt/directory/31101/business-phone-systems/software)
- [Software Cloud PBX](https://www.capterra.pt/directory/31102/cloud-pbx/software)
- [Sistemas VoIP](https://www.capterra.pt/directory/30940/voip/software)

## Alternativas

1. [3CX](https://www.capterra.pt/software/158704/3cx) — 4.4/5 (465 reviews)
2. [Nextiva](https://www.capterra.pt/software/175788/nextiva) — 4.6/5 (916 reviews)
3. [Ooma Office](https://www.capterra.pt/software/174109/ooma-office) — 4.4/5 (248 reviews)
4. [GoTo Connect](https://www.capterra.pt/software/163604/GoTo-Connect) — 4.5/5 (668 reviews)
5. [Dialpad](https://www.capterra.pt/software/190976/dialpad-sell) — 4.2/5 (563 reviews)

## Avaliações

### "Program very easy to use at a very accessible price, I love it." — 5.0/5

> **Suzi** | *12 de abril de 2023* | Semicondutores | Recommendation rating: 9.0/10
> 
> **Vantagens**: RingCentral MVP combines all of the fundamental requirements for effective communication into a single program that runs on your own computer. Within a single interface, I am able to monitor and respond to incoming phone calls, text messages, faxes, and instantaneous messages from other users.
> 
> **Desvantagens**: The first transition from using a traditional desk phone to a desktop app is one of the drawbacks of RingCentral MVP. No matter where you take your laptop, you can now take your calls with you. Although getting acclimated to it takes a little bit of time, the experience has been positive in general.
> 
> RingCentral has integrated numerous modes of communication into a single app, each of which may be seen individually or together on a dashboard. The dashboard, in general, has been of great use to us in the conduct of our day-to-day business. Because of this added bonus, we have been able to get rid of all of our desk phones, which has freed up additional space on our workstations.

-----

### "A pretty good office phone system not cost effective at all\!" — 4.0/5

> **James** | *5 de dezembro de 2022* | Imobiliárias | Recommendation rating: 4.0/10
> 
> **Vantagens**: The main things this system does well; call routing, mobile access, voicemail, call transfers.
> 
> **Desvantagens**: This software takes a very long time to set up and get rolled out to the team. This is not cheap and only gets more expensive over time. Their customer service is terrible. I have to search to find out anything on my own. I have tired to schedule numerous meetings with my account manager and usually don't get a reply. The last time we actually got one scheduled he flaked and never called into the meeting. I had my whole team there waiting.
> 
> See above. The only problem is cost and customer service.

-----

### "Very good VOiP" — 3.0/5

> **Avaliador Verificado** | *14 de dezembro de 2023* | Transporte rodoviário e ferroviário | Recommendation rating: 10.0/10
> 
> **Vantagens**: The online portal is fantastic. It allows you to divert your calls very easily to a phone or even take them on your computer rather than your desk phone
> 
> **Desvantagens**: We do get several dropouts on desk phones a day Which sometimes makes it frustrating
> 
> Overall, our experience has been good we will be continuing to use RingCentral in the future

-----

### "RingCentral Great For Business" — 5.0/5

> **Adrian** | *15 de novembro de 2022* | Serviços e tecnologia da informação | Recommendation rating: 9.0/10
> 
> **Vantagens**: Having used a competitor software previously I find that using RingCentral is quick, easy and bug free.  It's relatively simple to load on your PC or mobile and does the exact job it is designed to do well.
> 
> **Desvantagens**: Contact management could be improved on RingCentral, but overall, there really isn't much to complain about.
> 
> RingCentral has been a great stride forward compared to our previous VoIP solution which was buggy and had issues.   It's simple, easy to use and just works.

-----

### "Ring Central is a solid small business phone service" — 5.0/5

> **Rick** | *9 de maio de 2023* | Construção | Recommendation rating: 8.0/10
> 
> **Vantagens**: We used Ring Central for about a year and it was always pretty good. I really liked the mobile app because it allowed us to work remotely and not have to pay for phone service at our employees homes.
> 
> **Desvantagens**: The phone service only ever had a problem when the internet went down on our office or in my neighborhood. Ring Central was great, the internet was not reliable enough.
> 
> Overall we really liked Ring Central. The only reason we switched away was because a friend started their own VOIP phone service and we got to support them and use it for cheap. I really like Ring Central and have recommended it to several friends over the years.

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## Links

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