Quem usa esse software?

Consumers, small to medium sized businesses, enterprise

Avaliações médias

5 avaliações
  • Geral 3.5 / 5
  • Praticidade 4 / 5
  • Atendimento ao cliente 4 / 5
  • Recursos 4 / 5
  • Relação qualidade/preço 4 / 5

Detalhes do produto

  • Preço inicial 129,00 US$/mês
  • Versão gratuita Não
  • Avaliação gratuita Não
  • Implantação Nuvem, SaaS, web
    Celular - iOS nativo
    Celular - Android nativo
  • Formação Pessoalmente
    Ao vivo online
    Documentos
  • Suporte 24 horas por dia (representante ao vivo)
    Horário comercial
    Online

Dados sobre o fornecedor

  • Belly
  • http://www.getbelly.com
  • Fundada em 2011

Sobre o Belly

Belly is a leading digital loyalty and marketing solution with more than 12k business partners and 7 million members. Centered around the iPad, Belly businesses create customizable, unique rewards programs their customers actually want. Through digital connections, Belly strengthens the relationship between a business and its customer base. CRM tools like email marketing, data collection, social media integration and reputation management keep customers coming back more often.

Recursos do Belly

  • Acompanhamento da atividade do cliente
  • CRM
  • Gestão de associação
  • Gestão de descontos
  • Gestão de recompensas
  • Portal do associado
  • Rastreamento de recomendações
  • Sistema de cartão de fidelidade
  • Sistema de fidelidade sem cartão
  • Sistema de vales-presente
  • Acompanhamento de atividades
  • CRM
  • Cartão Fidelidade
  • Gestão de associação
  • Gestão de recompensas
  • Gestão de vales-presente
  • Portal do associado
  • Programa de fidelidade
  • Rastreamento de recomendações

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As avaliações mais úteis do Belly

Belly makes me come back!

Avaliado em 27/03/2019
Avaliador Verificado
Professional Development Support Specialist
Alimentação e bebidas, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: This has helped with customer retention.

Vantagens: As a user of Belly, I LOVE to collect points and gain my rewards. It keeps me a loyal customer. As an administrator, it is excellent for keeping customers coming back in. Once they use their first reward, they are hooked.

Desvantagens: A lot of customers think it's a gimmick and there's a catch to it. There isn't. It's an excellent product.

The Best Enterprise Loyalty Platform

Avaliado em 31/08/2016
David C.
CEO
Publicidade e marketing, 501-1000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: We utilized Belly's Enterprise Platform for a national rollout leveraging their beacon technology and it was highly effective.

Vantagens: ease of use, integration capability, the ability to customize dashboards and earn and burn rules across the program

I love using belly at local stores.

Avaliado em 23/01/2018
Lindsey P.
Owner
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: I love the benefits of getting bonus treats like a free coffee at local restaurants. The app is really easy to use.

Desvantagens: Sometimes the system is down at stored and shops which means we can't always benefit from the services.

Signed up at a 7-11 as apparently their new rewards program ... now 7-11 has their own program

Avaliado em 14/02/2018
Beth D.
Usou o software para: Mais de um ano
Fonte da avaliação 
Fonte: GetApp
1/5
Geral
1 / 5
Praticidade
1 / 5
Recursos e funcionalidades
Suporte ao cliente
1 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Desvantagens: As I said above, I signed up to use it at 7-11 as they were offering it as their new rewards program and 7-11 gets all my money anyway, so it seemed like a win-win. However, it was a complete face plant. Zero rewards have happened in the year or so since I signed up and now I have had to re-enroll and start over with the 7-11 Rewards Program that I didn't even know existed until the cashier at 7-11 (with whom I'm on a first name basis of course) asked me why I'm not using it). I don't know why 7-11 switched, and maybe this rant is more about 7-11, but Belly was a complete flash in the pan. So all the money spent that should have been accrued towards "rewards" in the past year or more has vaporized and here I am at the starting line again.

Very Dissatisfied!

Avaliado em 16/01/2016
Brian A.
Owner
Fonte da avaliação 
1/5
Geral
4 / 5
Praticidade
Recursos e funcionalidades
1 / 5
Suporte ao cliente
Relação qualidade/preço

Comentários: Over a year ago a Belly salesman walked into my shop and pitched how Belly would bring me more business as they have installations everywhere and would allow me to tap into that exposure. As a trusting person I went for it. He broke out his tablet and asked me to sign. A week later a Belly kit arrived. No training. No demo. In a few weeks I had buyers remorse and called to cancel. I was told I did not request the 30 day money back trial at signup,which I was never offered, and was locked into a 12 month agreement. I gave it a try but saw very little engagement by existing customers and absolutely no new customers. Never got any followup calls from Belly. I eventually stopped using it. After 12 months I called to cancel and was denied again! I was now told my contract requires me to give 60 days cancellation notice because customers need time to redeem their points. I said I have not used the system in months and asked for a manager. I was denied again! I asked for the support persons name and he hung up! Are they serious? Stay away from this company. I later learned they have a high churn rate on customers, which probably explains why they make canceling so difficult. Also use a credit card so you can cancel easy. Avoid ACH payments as they got you then! I can't believe I'm still paying for this thing!!!

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