---
description: Tudo sobre Chargebee: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Chargebee - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software para Gestão de Assinaturas](/directory/31657/subscription-management/software) > [Chargebee](/software/131433/chargebee)

# Chargebee

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> Produto "ligar e usar" de gestão de assinatura e cobrança recorrente, que funciona como uma camada de inteligência sobre os portais de pagamento.
> 
> Verdict: Rated **4.3/5** by 110 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Chargebee?

Empresas pequenas e médias + intermediárias e grandes.&#10;SaaS (software como serviço), PaaS, comércio eletrônico, comércio por assinatura, telecomunicações e mídia, espaços de coworking, serviços de assinatura, IoT, ONGs.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.3/5** | 110 Avaliações |
| Praticidade | 4.2/5 | Based on overall reviews |
| Suporte ao cliente | 3.9/5 | Based on overall reviews |
| Relação qualidade/preço | 4.0/5 | Based on overall reviews |
| Recursos | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Chargebee
- **Location**: Walnut, EUA
- **Founded**: 2011

## Commercial Context

- **Preço inicial**: 7188,00 US$
- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, espanhol, francês, inglês, italiano, português
- **Available Countries**: Alemanha, Andorra, Austrália, Brasil, Bulgária, Bélgica, Canadá, Chipre, Chéquia, Croácia, Dinamarca, Eslováquia, Eslovénia, Espanha, Estados Unidos, Estónia, Finlândia, França, Gibraltar, Grécia and 29 more

## Recursos

- Alertas/notificações
- Banco de dados de contatos
- Catálogo de produtos
- Cobrança e faturamento
- Cobrança recorrente de vários períodos
- Cobrança recorrente ou de assinaturas
- Conciliação bancária
- Conformidade com o PCI
- Contabilidade
- Customizable Rules
- Cálculos de impostos
- Faturas personalizáveis
- Gestão de agências de cobranças
- Gestão de assinaturas
- Gestão de cancelamentos 
- Gestão de contratos e licenças
- Gestão de descontos
- Gestão de restituições
- Gestão do plano de assinatura 
- Lembretes
- Livro de contas a receber
- Múltiplas moedas
- Múltiplas opções de pagamento
- Pagamentos móveis
- Pagamentos online
- Painel de atividades
- Payment Gateway Integration
- Portal de autoatendimento
- Processamento de cartões de débito/crédito
- Processamento de faturas
- Processamento de pagamentos
- Processamento de pagamentos ACH
- Real-Time Data
- Reconhecimento de receita
- Relatórios e análise de dados
- Relatórios e estatística
- Seguimento/Análise de uso
- Third-Party Integrations

## Integrations (50 total)

- AskNicely
- Avalara
- Baremetrics
- BigCommerce
- Capsule
- ChartMogul
- Dasheroo
- Formstack Forms
- Freshdesk
- GetAccept
- Gmail
- GoCardless
- Google Analytics 360
- Google Contacts
- Gravity Forms

... and 35 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software para Gestão de Assinaturas](https://www.capterra.pt/directory/31657/subscription-management/software)

## Categorias relacionadas

- [Software de Faturação](https://www.capterra.pt/directory/30015/billing-and-invoicing/software)
- [Software de Faturamento Recorrente](https://www.capterra.pt/directory/30927/recurring-billing/software)
- [Sistemas de Pagamentos](https://www.capterra.pt/directory/30232/payment-processing/software)
- [Software para Gestão de Assinaturas](https://www.capterra.pt/directory/31657/subscription-management/software)
- [Software de Reconhecimento de Receita](https://www.capterra.pt/directory/33615/revenue-recognition/software)

## Alternativas

1. [PayPal](https://www.capterra.pt/software/179251/paypal) — 4.6/5 (26597 reviews)
2. [QuickBooks Online](https://www.capterra.pt/software/141374/quickbooks-online) — 4.3/5 (8511 reviews)
3. [Abby](https://www.capterra.pt/software/1036470/abby) — 4.7/5 (604 reviews)
4. [Xero](https://www.capterra.pt/software/169561/xero) — 4.4/5 (3318 reviews)
5. [QuickBooks Enterprise](https://www.capterra.pt/software/46497/quickbooks-enterprise) — 4.5/5 (20669 reviews)

## Avaliações

### "Outstanding integrations; very configurable subscription pricing capabilities" — 5.0/5

> **Kendall** | *27 de julho de 2026* | Internet | Recommendation rating: 10.0/10
> 
> **Vantagens**: Integration without code,  and flexible subscription setup. We offer a white-label product, which allows each of our white-label accounts to integrate their own billing with Chargebee. Truly game-changing vs. writing so much code just to integrate billing.
> 
> **Desvantagens**: Some of the changes we needed to make required running batch programs. This wasn't that difficult, but not for the average user.
> 
> Very, very good. Chargebee has helped us grow significantly since we implemented it. Plus, we could integrate it with ProfitWell out of the box to get accurate SaaS Metrics.

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### "Fantastic global billing software for SaaS companies." — 4.0/5

> **Vikas** | *21 de maio de 2025* | Software | Recommendation rating: 9.0/10
> 
> **Vantagens**: Very mature, high-quality billing software. It comes with a generous allowance before Chargebee actually start billing you so I haven't paid anything yet\! Lots of integrations.
> 
> **Desvantagens**: It has loads of potential. I'm a little disappointed that the WordPress plugin was abandoned, Chargebee settling on iframes instead.
> 
> Very positive experience with refined billing software. It is designed for Software as a Service and digital marketing and this is where is excels.

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### "🚨 Startups and Saas companies out there: save yourself the trouble and stay away from Chargebee" — 1.0/5

> **Giovanni** | *30 de julho de 2025* | Serviços financeiros | Recommendation rating: 0.0/10
> 
> **Vantagens**: Fix the price up to a certain volume.&#10;Coupon management module.&#10;Nothing more, it was a mistake to adopt it.
> 
> **Desvantagens**: Broken checkout and subscription management mobile experience. &#10;Unreliable reporting. &#10;Low quality and slow customer support.
> 
> As a startup managing hundreds of subscriptions across web and mobile per day, we chose Chargebee expecting enterprise-grade reliability, trustworthy metrics, and responsive support. Unfortunately, that’s not what we’re experiencing.&#10;&#10;For weeks, our team has been raising serious issues:&#10;❌ Inconsistent reporting and unreliable metrics&#10;❌ Unclear documentation around subscription statuses&#10;❌ Broken mobile checkout experiences&#10;Plus, customer support systematically delays responses and repeatedly defers issues, with promises of updates that never arrive.&#10;&#10;We opened the latest ticket \[sensitive content hidden\], and we’re still waiting for answers.&#10;&#10;Hope this message helps others avoid the same issues.

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### "Chargebee handles most of the billing okay" — 5.0/5

> **Agnes** | *13 de julho de 2026* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10
> 
> **Vantagens**: They have good smart retries for failed payments; I'm glad it seems to be working as i really didn't think anything would work as well as we've had in our past software. I have no idea why but their dunning engine will send messages to people prior to charging their credit cards. So far its worked and it's saved me hours of doing this myself by exporting everything to an Excel spreadsheet to view our custom fintech variables. It is also very easy to use.
> 
> **Desvantagens**: Their reporting dashboard is very inflexible, I literally have to export everything to Excel to get a look at our custom fintech variables which makes no logical sense. You can’t even manually edit a users name on a brand new account. There is also a delay in getting refunds from the gateway due to Chargebee not communicating directly with the gateway during the initial dispute. And third party integrations are horrible if they aren’t setup properly the first time.
> 
> We use Chargebee solely to collect recurring payment from our clients automatically. I was pleasantly surprised to find that the api helped bridge the gap between Chargebee and our other accounting tools. It has recovered some of the failed payments. Its saved my small team about 20 hours per month of dull admin work.

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### "Scalable, Reliable, and Feature-Rich." — 4.0/5

> **Avaliador Verificado** | *13 de janeiro de 2026* | Engenharia mecânica ou industrial | Recommendation rating: 8.0/10
> 
> **Vantagens**: The automated dunning management and smart retries are life-savers. We used to lose significant revenue every month simply because of expired credit cards or temporary bank declines. Chargebee handles the follow-up emails and retry logic automatically, which has measurably reduced our involuntary churn without our team lifting a finger.
> 
> **Desvantagens**: he pricing structure can be a bit frustrating as you scale. While the 'Starter' plan is great for small businesses, the jump to the next tier is significant. Additionally, the revenue-based overage fees feel like a 'success tax'—the more you grow, the more they take. I wish there were more mid-tier options for businesses that are growing but aren't quite ready for the full Enterprise cost.
> 
> My overall experience with Chargebee has been excellent. It has successfully transformed our billing from a manual, error-prone process into a fully automated revenue engine. The platform is incredibly robust—it handles everything from complex prorated billing to global tax compliance without breaking a sweat. While the initial configuration took some effort, the peace of mind knowing our 'quote-to-cash' process is automated is worth the investment. It’s a sophisticated tool that feels built for companies serious about scaling.

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