--- description: Tudo sobre Zoho Survey: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Survey - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Ferramentas de Pesquisa](/directory/30092/survey/software) > [Zoho Survey](/software/131426/zoho-survey) # Zoho Survey Canonical: https://www.capterra.pt/software/131426/zoho-survey Page: 1 / 19\ Seguinte: [Next page](https://www.capterra.pt/software/131426/zoho-survey?page=2) > Ferramenta de pesquisa online que permite criar pesquisas ilimitadas, distribuí-las e analisar os dados com facilidade. > > Verdict: Rated **4.6/5** by 451 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Zoho Survey? Autônomos, grandes empresas, negócios de médio porte, ONGs, administrações públicas, pequenas empresas ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.6/5** | 451 Avaliações | | Praticidade | 4.7/5 | Based on overall reviews | | Suporte ao cliente | 4.4/5 | Based on overall reviews | | Relação qualidade/preço | 4.3/5 | Based on overall reviews | | Recursos | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Zoho - **Founded**: 1996 ## Commercial Context - **Preço inicial**: 35,00 US$ - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, checo, chinês, chinês tradicional, coreano, dinamarquês, espanhol, francês, húngaro, indonésio, inglês, italiano, japonês, neerlandês, polaco, português, russo, sueco, tailandês, turco, ucraniano - **Available Countries**: Alemanha, Austrália, Brasil, Canadá, China, Estados Unidos, Japão, México, Reino Unido, Índia ## Recursos - Análise de dados visual - Análise de sentimentos - Análise estatística - Biblioteca de perguntas - Coleta de dados de multicanal - Coleta de respostas offline - Criador de questionários - Distribuição de multicanal - Enquetes online - Estrutura de pesquisas NPS - Ferramentas de análises de dados - Ferramentas de apresentações - Gerenciamento de comentários - Gerenciamento de e-mails - Gestão de controle de qualidade - Gestão de painel - Gestão de pesquisas/enquetes - Imagem de marca personalizável - Importação/exportação de dados - Live Results Sharing - Lógica de ramificação - Marketing por e-mail - Modelos personalizáveis - Múltiplos tipos de perguntas - Painel de atividades - Perguntas personalizáveis - Personalização de URL - Pesquisa por celular - Questionários e feedback - Ramificação de perguntas - Relatórios e análise de dados - Relatórios e estatística - Segmentação de clientes - Third-Party Integrations - Visualização de dados ## Integrations (17 total) - Eventbrite - Google Docs - Google Sheets - Mailchimp - Meta for Business - Shopify - Slack - Tableau - Zendesk Suite - Zoho Analytics - Zoho CRM - Zoho Campaigns - Zoho Commerce - Zoho Flow - Zoho Recruit ... and 2 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Ferramentas de Pesquisa](https://www.capterra.pt/directory/30092/survey/software) ## Categorias relacionadas - [Ferramentas de Pesquisa](https://www.capterra.pt/directory/30092/survey/software) - [Ferramentas de Pesquisa de Mercado](https://www.capterra.pt/directory/10041/market-research/software) - [Software para Votação](https://www.capterra.pt/directory/31220/polling/software) - [Sistemas de Interação entre Funcionários](https://www.capterra.pt/directory/30817/employee-engagement/software) - [Software de Avaliação 360 Graus](https://www.capterra.pt/directory/30666/360-degree-feedback/software) ## Alternativas 1. [Typeform](https://www.capterra.pt/software/137289/typeform) — 4.7/5 (967 reviews) 2. [Google Forms](https://www.capterra.pt/software/176571/google-forms) — 4.7/5 (11444 reviews) 3. [SurveyMonkey](https://www.capterra.pt/software/32728/surveymonkey) — 4.6/5 (10458 reviews) 4. [Jotform](https://www.capterra.pt/software/158456/jotform-4-0) — 4.7/5 (2891 reviews) 5. [Survicate](https://www.capterra.pt/software/132914/survicate) — 4.6/5 (99 reviews) ## Avaliações ### "Advanced online Survey tool" — 5.0/5 > **Samuel** | *23 de junho de 2024* | Internet | Recommendation rating: 9.0/10 > > **Vantagens**: If you have a Zoho Account, you can easily create a Zoho Survey that can be embedded in your web apps or shareable by link. > > **Desvantagens**: Has limit of 100 surveys on the free plan. > > Zoho Survey provides advanced question types, flexibility and customizations. ----- ### "Uncovering the Power of Zoho Survey: A Comprehensive Review" — 5.0/5 > **Raksha** | *1 de fevereiro de 2023* | Publicidade e marketing | Recommendation rating: 9.0/10 > > **Vantagens**: User-friendly interface: Zoho Survey is easy to use and navigate, even for non-technical users.Customization options: Zoho Survey offers a wide range of customization options, allowing users to create surveys that match their brand identity and goals.Advanced reporting and analysis: Zoho Survey provides detailed reports and analysis of survey results, which can be helpful for making informed decisions.Integrations with other Zoho apps: Zoho Survey integrates with other Zoho apps, such as Zoho CRM and Zoho Campaigns, making it easy to manage survey data within a larger suite of tools.Affordable pricing: Zoho Survey offers affordable pricing options, making it accessible for businesses of all sizes.Good customer support: Zoho Survey offers good customer support, including a helpful knowledge base and responsive customer service. > > **Desvantagens**: Limited customization options for free users: The free version of Zoho Survey has limited customization options, making it less flexible for those on a tight budget.Limited question types: Zoho Survey has a limited number of question types, which may not meet the needs of more advanced users.No offline data collection: Zoho Survey does not allow for offline data collection, making it less useful for surveys in areas with limited internet connectivity.Steep learning curve: While Zoho Survey is user-friendly, it may have a steep learning curve for those new to survey tools and data analysis. > > Overall, Zoho Survey is a well-rounded survey tool that provides a good balance of features, ease of use, and affordability. It has a user-friendly interface and offers a wide range of customization options, making it accessible for businesses of all sizes. The advanced reporting and analysis capabilities are particularly strong, as are the integrations with other Zoho apps. ----- ### "Mediocre Survey Builder" — 3.0/5 > **Nikita** | *17 de dezembro de 2023* | Maquinário | Recommendation rating: 4.0/10 > > **Vantagens**: It is already integrated into Zoho CRM and can update natively contact information without any extra API connections. It has unique ways to integrate into Zoho ecosystem. > > **Desvantagens**: It would only work with Zoho or really hard to use otherwise. Additional features need to be created manually and with Zoho in mind. > > It is fine to use on a low scale and low performing surveys but it fails against other survey tools available. ----- ### "Setup of data collector was flawless" — 5.0/5 > **Rezaul** | *17 de junho de 2025* | Pesquisa | Recommendation rating: 10.0/10 > > **Vantagens**: I enjoyed creating adaptive surveys with the genius logic flow through Zoho. It allowed me to inquire follow-up questions only when a respondent reached particular answers and my surveys felt natural and like a conversation. > > **Desvantagens**: Saving logic rules got glitched or reset itself so I had to go over every condition to make sure I did not cut under a question that is important. ----- ### "A tool that works for surveys in remote teams" — 5.0/5 > **afet** | *10 de junho de 2025* | Consultoria de gestão | Recommendation rating: 10.0/10 > > **Vantagens**: Whenever I conduct surveys with groups or for my clients, I depend on Zoho Survey for the best results. I do not have to send back multiple emails to get the important feedback I need. > > **Desvantagens**: One disadvantage with using matrix questions was that scoring was limited. It became necessary to find a way to give responses in a grid layout numerical values. ----- Page: 1 / 19\ Seguinte: [Next page](https://www.capterra.pt/software/131426/zoho-survey?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/131426/zoho-survey) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data