--- description: Tudo sobre ZENOTI: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ZENOTI - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de SPA Médico](/directory/30582/medical-spa/software) > [ZENOTI](/software/131057/zenoti) # ZENOTI Canonical: https://www.capterra.pt/software/131057/zenoti Page: 1 / 51\ Seguinte: [Next page](https://www.capterra.pt/software/131057/zenoti?page=2) > O Zenoti está entre os melhores softwares na nuvem para salões, spas e spas medicinais. Mais de 10 mil clientes em 32 países acreditam no poder do Zenoti. > > Verdict: Rated **4.4/5** by 1247 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa ZENOTI? Um dos melhores softwares na nuvem para salões, spas e spas medicinais. O Zenoti é adequado tanto para empresas quanto para comércios com várias localizações. Os clientes aumentaram suas receitas, em média, 60% nos últimos dois anos. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.4/5** | 1247 Avaliações | | Praticidade | 4.3/5 | Based on overall reviews | | Suporte ao cliente | 4.6/5 | Based on overall reviews | | Relação qualidade/preço | 4.3/5 | Based on overall reviews | | Recursos | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Zenoti Software - **Location**: MERCER ISLAND, EUA - **Founded**: 2010 ## Commercial Context - **Preço inicial**: 400,00 US$ - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000 - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Austrália, Camboja, Canadá, Emirados Árabes Unidos, Estados Unidos, Filipinas, França, Hong Kong, RAE da China, Malásia, Noruega, Nova Zelândia, Países Baixos, Reino Unido, Singapura, Suíça, Tailândia, Índia ## Recursos - Acesso para Celular - Agendamento automatizado - Agendamento de aulas - Agendamento de compromissos - Alertas/notificações - Automação de marketing - Banco de dados de associados - Banco de dados do cliente - Cobrança e faturamento - Compromissos recorrentes - Comunicação com associados - Confirmations/Reminders - Conformidade com HIPAA - Controle de comparecimento - For Barbershops - For Gyms - For Medical Spas - For Yoga/Pilates Studios - Formulários personalizáveis - Gestão da disponibilidade - Gestão da folha de pagamento - Gestão de associação - Gestão de calendários - Gestão de classes - Gestão de clientes - Gestão de compromissos - Gestão de docentes/funcionários - Gestão de equipes - Gestão de eventos - Gestão de funcionários - Gestão de inscrições - Gestão de reservas - Gestão de vales-presente - Gestão de visitantes - Gestão do pessoal - Imagem de marca personalizável - Integração de site - Lembretes - Marketing por e-mail - Pagamentos online - Para spas e salões de beleza - Ponto de vendas (PDV) - Portal do associado - Portal do cliente - Processamento de pagamentos - Relatórios e análise de dados - Relatórios e estatística - Reservas online - Sincronização de calendários - Third-Party Integrations ... and 4 more features ## Integrations (8 total) - Google Analytics 360 - Meta for Business - QuickBooks Online Advanced - Sage Intacct - Shopify - Stripe - Xero - Zapier ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de SPA Médico](https://www.capterra.pt/directory/30582/medical-spa/software) ## Categorias relacionadas - [Software de SPA Médico](https://www.capterra.pt/directory/30582/medical-spa/software) - [Sistemas para Salão de Beleza](https://www.capterra.pt/directory/30028/salon/software) - [Software de SPA](https://www.capterra.pt/directory/30782/spa/software) - [Software de Gestão de Sócios](https://www.capterra.pt/directory/20045/membership-management/software) - [Sistemas de Agendamento](https://www.capterra.pt/directory/30087/scheduling/software) ## Alternativas 1. [AestheticsPro](https://www.capterra.pt/software/93446/aestheticspro) — 4.4/5 (611 reviews) 2. [Pabau](https://www.capterra.pt/software/140062/pabau-crm) — 4.6/5 (606 reviews) 3. [PatientNow](https://www.capterra.pt/software/92269/patientnow) — 3.9/5 (296 reviews) 4. [Vagaro](https://www.capterra.pt/software/153752/vagaro) — 4.7/5 (3472 reviews) 5. [Mindbody](https://www.capterra.pt/software/40229/mindbody) — 4.0/5 (2981 reviews) ## Avaliações ### "Prompt, reliable, and friendly support team\!" — 5.0/5 > **Gabrielle** | *20 de agosto de 2025* | Serviços ao consumidor | Recommendation rating: 8.0/10 > > **Vantagens**: The customer support team is always very friendly, helpful and informative. Our account lead, \[sensitive content hidden\], goes above and beyond to make sure that I receive the assistance and information needed, ensuring that everything runs smoothly. I have asked so many random questions across all different subjects and \[sensitive content hidden\] always assists with a smile. > > **Desvantagens**: There are some system settings that can be difficult to work around sometimes. I wish we were able to adjust system settings and preferences based on the salon's needs. > > Zenoti is a great appointment booking and client management system. It is nice to have client communications, online booking, appointments, payments, marketing, and feedback all streamlined in one place. It is fairly easy for beginners to learn how to use. The support team is prompt and thorough when assistance is requested. ----- ### "Zenoti For the Win" — 5.0/5 > **Kim** | *23 de setembro de 2025* | Consultório médico | Recommendation rating: 10.0/10 > > **Vantagens**: "What we like most about Zenoti is how seamlessly it supports our patient experience—from customizable online forms to robust patient management tools. The platform is intuitive and easy to navigate, which makes daily operations much more efficient. Customer support has also been exceptional; any time we’ve had questions or needed help, the team (especially \[sensitive content hidden\]) has been quick to respond and incredibly helpful. Overall, Zenoti has made it easier to stay organized, deliver consistent service, and keep both our team and clients happy. > > **Desvantagens**: Learning a new software was challenging at times, especially when navigating unfamiliar features or workflows. However, \[sensitive content hidden\], in particular, has been incredibly helpful and patient, making the process of resolving issues and understanding the system much smoother and less overwhelming. > > "Our overall experience with Zenoti has been positive. As with any robust software platform, there’s a learning curve—especially when first getting started or implementing new features. At times, the system can feel a bit overwhelming or unintuitive, which made onboarding a bit challenging. That said, the quality of customer support has made all the difference. \[sensitive content hidden\], in particular, has been incredibly helpful, patient, and knowledgeable. He’s made it much easier to troubleshoot issues, understand the platform, and feel confident using it. We truly appreciate the responsiveness and clarity of the support team, which has helped turn potential frustrations into manageable solutions. ----- ### "Zenoti seems to talk the talk but doesn't actually walk the walk." — 3.0/5 > **Erika** | *18 de outubro de 2025* | Medicina alternativa | Recommendation rating: 3.0/10 > > **Vantagens**: I've used Zenoti for a couple months at the spa where I work. It's nice to be able to use the desktop version when at work and still be able to see my client schedule and client forms on the mobile app from home. There are also a lot of features that make it clear and easy to use, and to customize different codes or icons so that with just a quick glance I can see if I client is new, is an existing member, and some of the specifics for their service booking. > > **Desvantagens**: There seems to be some issues with integration between the desktop version and the mobile version. When at the spa on the desktop which is hard wired to internal servers within the location, on sporadically for random clients I'm not able to load the profile information, yet for the same client/appointent I am able to open it from a mobile device that is on the same server wifi. The GM has reviewed all of the permission settings as well as contacted our customer support and there doesn't seem to be a consistent reason or "fix". Additionally the mobile app is really glitchy both from my home wifi and on the spa wifi connection. The screen windows sometimes come up out of view, for example when opening my client schedule for the day only 1/4 of the schedule "window" is viewable to the far right of my screen and the rest is cut off with no ability to scroll or swipe over. Usually after I switch calendar/schedule layout views a couple times then it will come up like it's supposed to. Also, the mobile app takes a really long time to process when trying to open client profiles and forms which is very frustrating when on a tight client schedule. > > Overall it seems like Zenoti "should" be a great platform. It has tons of bells and whistles that would make it an ideal platform and I'm sure it has far more capability beyond the pretty basic level of use that my role utilizes it for. However, I personally would be a bit hesitant to recommend it and would likely not use it myself if I ran a full service spa. With as glitchy and unpredictable even the basic functions seem to be I would be nervous to even try utilizing some of the more complex features. ----- ### "Zenoti Review" — 1.0/5 > **Johna** | *19 de novembro de 2025* | Cosmético | Recommendation rating: 0.0/10 > > **Vantagens**: Scheduling was pretty user friendly and there’s a price check option to save time when a patient needs a quick check out or has an inquiry. > > **Desvantagens**: Turnaround time to have issues resolved takes days at times. No customer service readily available unless you use the chat bot but even then not too helpful. > > I would not recommend this product. It needs to have more advanced options and be able to evolve with an ever changing Aesthetic environment. ----- ### "Hands down the best\!\!\!" — 5.0/5 > **Rachel** | *4 de outubro de 2025* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 10.0/10 > > **Vantagens**: All of the features and capabilities, ease of use, and the entire team is excellent. I truly appreciate the implementation team’s patience and expertise during the onboard process as well. I’m excited to have the online booking feature enabled and looking forward to getting more organized with patient management. I’m able to get rid of two other systems bc zenoti covers it all\! > > **Desvantagens**: Figuring out where certain features were located was a bit challenging at first, even with training. I used the same app for 15 years so making new habits will also take time. > > I had a great experience with Zenoti and am truly thankful for the implementation team’s guidance and support. ----- Page: 1 / 51\ Seguinte: [Next page](https://www.capterra.pt/software/131057/zenoti?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/131057/zenoti) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data