15 anos ajudando empresas portuguesas
a escolherem o melhor software

Conheça Paycom

Cansado de andar em círculos por inúmeras tarefas de folha de pagamento e pilhas de papéis? O software tudo-em-um de folha de pagamento e HCM da Paycom fornece acesso a ferramentas robustas para recrutamento, folha de pagamento, gerenciamento de talentos e RH e muito mais, em um único aplicativo. As informações dos funcionários são armazenadas com segurança e permanecem facilmente acessíveis para procedimentos importantes de RH. Isso economiza tempo e estresse ao digitar novamente as informações, navegando entre aplicativos HCM, pesquisando formulários ou gerenciando tarefas complexas da folha de pagamento.

Quem usa Paycom?

O software de aplicativo único da Paycom ajuda as empresas a automatizar e otimizar processos de folha de pagamento e RH sem sacrificar padrões rigorosos de segurança de dados.

Paycom Software - 1
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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações do Paycom

Pontuação média

Geral
4,4
Praticidade
4,3
Atendimento ao cliente
4,3
Recursos
4,4
Relação qualidade/preço
4,2

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Encontre avaliações segundo pontuações

5
61%
4
24%
3
9%
2
3%
1
3%
Josh
Biomedical Equipment Technician
Usuário do LinkedIn Verificado
Hospitais e Saúde, 501 - 1 000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Employee who loves Paycom

5,0 há 2 anos
Legendas em português disponíveis no player de vídeo
Diego
Diego
GESTOR COMERCIAL, Brasil
Usuário do LinkedIn Verificado
Serviços financeiros, 2 - 10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Muito Bom ! Indico !!!

5,0 há 2 anos

Vantagens:

Gosto de usar. Atende bem ao que se determina a fazer !

Desvantagens:

Poderia ser menos burocratico. So isso ! Mas muito bom !

Resposta do Paycom

há 2 anos

We're glad you're enjoying Paycom, and we appreciate your feedback. Thank you for taking the time to leave us a review!

Joe
Joe
Director of HR, Payroll, Accounting, EUA
Usuário do LinkedIn Verificado
Restaurantes, 201 - 500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Paycom Review

5,0 há 2 meses Novo

Vantagens:

I like the quick responses from the Account Manager and Dedicated Specialist most.

Desvantagens:

A lot of custom reports for data need to be purchased separately from what is included in the costs.

Resposta do Paycom

há 2 meses

Joe, thank you for sharing your positive experience with us! Our team is dedicated to providing exceptional service and we are happy to hear that we have met your expectations.

Caroline
HR Director, EUA
Hotelaria, 1 001 - 5 000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Good Software , Bad customer service

4,0 há 3 semanas Novo

Vantagens:

The platform itself is very good and easy to navigate. I have worked with every platform out there and Paycom is one of the easiest to use. It's intelligent and compliant with ACA and taxes. The user side is also very easy to navigate for our employees

Desvantagens:

There is never anyone to help me when I need help. our representative would change all the time and were never available when I needed real help

Resposta do Paycom

há 2 semanas

We're happy to hear you're enjoying our product, Caroline! Paycom's goal is to provide excellent customer support and we'd like to help. Please contact us at [email protected], and a team member will reach out.

Natalie
Admin, EUA
Serviços de Facilities, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

STAY AWAY!! Lies, lies, lies: Potentially powerful product lacks support to resolve issues or run as promised

2,0 há 2 meses Novo

Comentários: I have never experienced a worse, more unsatisfying service experience in my personal or professional life than I have with Paycom. If it was easier to switch away from Paycom, we would have been with a competitor once I realized that Paycom's business is selling lies. Paycom operates with no integrity. A review of our account would show thousands of written and verbal communications regarding an array of issues that spans nearly everything Paycom is supposed to do for us, but it's staff is either too busy or too unfamiliar with the Paycom software to fix most of the issues. Lack of movement on these issues has been communicated to varying levels of management on multiple arms of Paycom's hierarchy. Our issues started during implementation with a backend setup person who encouraged our company to break laws because he did not know how to properly calibrate settings to match legal guidelines. It seems like nothing he did was correct. Here we are 2 years later with many of the issues still unsettled and we as customers still voicing our concerns whenever we have time to follow up on the trail of unresponded to communications. Despite all this, Paycom has never offered credits for any of these issues nor solutions for many that are still outstanding. I am repulsed every time I see an ad for Paycom knowing that they are spending money to scam new, unsuspecting customers into signing on rather than using those funds to properly train staff. If Paycom's poor organizational design and policies weren't bad enough, they also seem to be hampered by inadequate infrastructure. Both winters that we have been with Paycom, they have not been able to to operate with full functionality because the staff (which they claimed was local) is unable to get to work due to the seasonal freezes and bad weather that has been increasingly frequent in Texas. During these times, it seems as if much of the staff works from home since they cannot make it to the office. In our case, our assigned representative did not have the ability to work from home and became unreachable during the crucial end of the year period when we needed assistance with tasks such as correcting W2s, setting up special funding arrangements to accommodate the holidays, and updating the many new minimum wages in all of our different jurisdictions. I feel for those who are personally impacted in these situations, but payroll is the type of function that you have to be able to depend on all of the time. This company is such a joke.

Vantagens:

Bi-lingual (English / Spanish) Potential to be accommodating of most anything you need it to do in the payroll arena

Desvantagens:

Horrible customer service - Paycom is so customizable that representatives are unfamiliar with how their own software works or how changing one setting will impact other settings They sell it like your assigned representative will assist you with things, but in reality, it is hard to get a hold of your actual rep and when you do get a hold of someone, they usually just try to make you do everything yourself. It seems like they do this so that they can later say that the customer made the change and is responsible for any of the ramifications even if you did what you were told to do.

Resposta do Paycom

mês passado

Natalie, we’re disappointed to read your review. Paycom service teams are dedicated to providing outstanding product support, and we take all feedback seriously. The experience you describe does not match our service standards. We'd like to connect with you in order to resolve your concerns. Please email us at [email protected], and a member of our team will be in touch.

erin
VP, HR, EUA
Hospitais e Saúde, 201 - 500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Happy Paycom User

5,0 há 2 meses

Comentários: Overall a great experience and am really happy we made the transition to Paycom last year.

Vantagens:

The support we've received from the Paycom team has been incredible - from implementation through benefit enrollment and now day to day support, the team has always been reactive, pleasant and truly helpful.

Desvantagens:

Reporting. I would love to see more dynamic, easier to navigate reporting functions. I find the analytics dashboard is not as intuitive as I thought it would be and it's harder to pull data that I fill confident in (turnover is an example). Would love the ability to see executive dashboard reporting that is easy to use and manage.

Resposta do Paycom

há 2 meses

We're happy to know you're having such a great experience with our team and service, Erin! It's also great to hear how Paycom has positively impacted you and your organization. We appreciate your feedback and review. Thank you!