Quem usa esse software?

Organizations in any industry looking for an easy to use yet powerful CRM with project management and delivery. Track everything from sales prospects to delivered projects in the same platform.

Avaliações médias

432 avaliações
  • Geral 4 / 5
  • Praticidade 4 / 5
  • Atendimento ao cliente 4 / 5
  • Recursos 4 / 5
  • Relação qualidade/preço 4 / 5

Detalhes do produto

  • Preço inicial $29/mês
  • Detalhes dos preços Free and paid plans starting at $29/user/month
  • Versão gratuita Sim
  • Avaliação gratuita Sim
  • Implantação Nuvem, SaaS, web
    Celular - iOS nativo
    Celular - Android nativo
  • Formação Ao vivo online
    Webinars
    Documentos
  • Suporte Horário comercial
    Online

Dados sobre o fornecedor

  • Insightly
  • http://www.insightly.com
  • Fundada em 2010

Sobre o Insightly

Insightly is a powerful, easy to use CRM software with native integrations to Gmail, Office 365, MailChimp, and other popular applications. With more than 1.5 million users worldwide in a variety of industries, small to mid-sized businesses use Insightly to manage opportunities at every stage of the sales process, link customer relationships, deliver projects, build quotes, and more.

Recursos do Insightly

  • Colaboração
  • Compartilhamento de arquivos
  • Controle de horas
  • Gerenciamento de documentos
  • Gestão de campanhas
  • Gestão de projetos
  • Gestão de tarefas
  • Agendamento
  • Gestão de contratos
  • Gestão de orçamentos
  • Gestão de projetos
  • Gestão de vendas
  • Gestão do tempo
  • Previsão
  • Rastreamento de clientes
  • Banco de dados de contatos
  • Contatos compartilhados
  • Ferramentas de prospecção
  • Gestão de leads
  • Gestão do pipeline de vendas
  • Importar/exportar contatos
  • Pesquisa e filtro
  • Rastreamento de interações
  • Segmentação
  • Acesso móvel
  • Armazenamento de documentos
  • Cotizações e propostas
  • Gestão de tarefas
  • Gestão territorial
  • Integração da automação de marketing
  • Integração de bate-papo interno
  • Integração de redes sociais
  • Lead Scoring
  • Marketing por e-mail
  • Segmentação
  • Sistema de calendário ou lembretes
  • Acompanhamento de atividades
  • Captura de leads
  • Distribuição de leads
  • Ferramentas de prospecção
  • Gestão de campanhas
  • Gestão do pipeline
  • Lead Nurturing
  • Lead Scoring
  • Rastreamento de fonte
  • Segmentação de leads
  • Controle de qualidade
  • Gerenciamento de documentos
  • Gestão da cadeia de fornecedores
  • Gestão de fornecedores
  • Gestão de orçamentos
  • Gestão de recursos
  • Previsão
  • Rastreabilidade
  • ERP
  • Gerenciamento de pedidos de compra
  • Gestão da manutenção
  • Gestão da qualidade
  • Gestão da segurança
  • Gestão de remessas
  • Integração da contabilidade
  • MES (Sistema de execução de manufaturas)
  • Orçamentos/estimativas
  • Planejamento das necessidades de materiais (MRP)
  • Relatórios e análise de dados
  • Análise de dados do atendimento ao cliente
  • Bate-papo ao vivo
  • Catalogação e categorização
  • Controle de respostas por e-mail
  • Gestão do conhecimento
  • Indicadores de desempenho
  • Pesquisa
  • Portal de autoatendimento
  • Rastreamento do suporte ao cliente
  • CRM
  • Cobrança e faturamento
  • Controle de horas e despesas
  • Ferramentas de colaboração
  • Geração de propostas
  • Gerenciamento de documentos
  • Gestão de carteira
  • Gestão de orçamentos
  • Gestão de projetos
  • Gestão de recursos
  • Portal do cliente
  • Controle de horas e despesas
  • Controle de marcos
  • Ferramentas de colaboração
  • Gestão de carteira
  • Gestão de ideias
  • Gestão de orçamento
  • Gestão de recursos
  • Gráficos de Gantt
  • Metodologias ágeis (Agile)
  • Modelos personalizáveis
  • Métodos tradicionais
  • Portal do cliente
  • Quadro kanban
  • Seguimento do custo até a conclusão
  • Ferramentas de colaboração
  • Gestão de modelos
  • Gestão de orçamento
  • Gestão de recursos
  • Gestão de tarefas
  • Gráficos de Gantt
  • Metodologias ágeis (Agile)
  • Monitoramento do progresso
  • Métodos tradicionais
  • Priorização
  • Quadro kanban
  • Rastreamento de data de vencimento
  • Controle de horas e despesas
  • Controle de marcos
  • Ferramentas de colaboração
  • Gráficos de Gantt
  • Priorização
  • Quadro kanban
  • Rastreamento de percentual de progressão
  • Seguimento de status
  • Seguimento do custo até a conclusão
  • Alertas de imóveis
  • Correspondência de cliente e imóveis
  • Gerenciamento de contatos
  • Gestão de campanhas
  • Gestão de leads
  • Marketing por e-mail
  • Rastreamento de interações
  • Rastreamento de recomendações
  • Segmentação
  • Banco de dados do cliente
  • Geração de propostas
  • Gerenciamento de contatos
  • Gestão de campanhas
  • Gestão de canais
  • Gestão de chamadas
  • Gestão de comissões
  • Gestão de contratos
  • Gestão de leads
  • Gestão de oportunidades
  • Gestão de vendas de campo
  • Gestão territorial
  • Indicadores de desempenho
  • Marketing por e-mail
  • Previsão de vendas
  • Rastreamento de recomendações
  • Armazenamento de documentos
  • Bate-papo ao vivo
  • Cotizações e propostas
  • Digitalização de cartão de visitas/crachás
  • Gestão de tarefas
  • Gestão territorial
  • Integração da automação de marketing
  • Integração de redes sociais
  • Lead Scoring
  • Previsão
  • Segmentação
  • Sistema de calendário ou lembretes

Produtos sugeridos

As avaliações mais úteis do Insightly

Very easy to use and love the to-do list!

Traduzir com Google Avaliado em 29/07/2018
James D.
Director
Software, 2-10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
Fonte: SoftwareAdvice
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: I like this program. I really do. I mean, that to-do list is so handy not only in theory but also in practice. The features make the program so easy to use and the fact that there is support on hand to explain any issues that the training videos did not cover is such a big bonus. We’ve had times during training where we were unsure of the functions, but one quick call to support cleared everything up. We feel like pros! However, the cost almost negates the good features. We are a small business and it’s difficult to justify the cost when there are so many cheaper or free CRMs available. Maybe they’ll come out with a small business version that isn’t quite as expensive but has the features you need to run your day-to-day tasks.

Vantagens: I absolutely love the to-do list. It makes it so much easier to assign tasks to my employees. I always prefer to have tasks written down to verbal tasks, so this program helps so much in that aspect. I also really like the clean, efficient look to this program. It makes it very easy to use and is not as cluttered as other similar programs. I loved the training videos that helped my employees learn the ins and outs of the program. The fact that there is tech support readily available is also a plus. I hate having only email or only phone support available, but Insightly has both!

Desvantagens: It’s rather pricey. The free version does not provide all of the features that make this product worthwhile over the competitors’. To get all of the features, you have to pay more, which makes sense, just not for small business owners. The fact that a higher plan is required to forward emails is a big minus. It’s something that almost all businesses need but paying the amount for the professional version is not necessarily a cost that can be justified. I believe that if this program were a little bit less expensive it would be more useful for small and new businesses.

A necessary tool to run my business. No more searching for client information.

Traduzir com Google Avaliado em 11/05/2018
Enrolled Agent - Certified Tax Resolution Specialist
Serviços financeiros
Usou o software para: Mais de um ano
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Ease of Marketing and Sales process. Total contact management software that include picture of person. What a plus. Great training videos to guide all level of users. Wonderful opportunity to scale the software as the company grows from startup to height unknown. Pricing is fair and Insightly is not living on past accomplishments it is improving product continuously.

Vantagens: They offer a free version to evaluate. Since it is without a time limit I used it and gradually became totally dependent on it. During a planning meeting with staff it was determined we could increase our efficiency by adding the professional version that includes email marketing tools and an easy interface with MailChimp. Now they have my paid business. It is with confidence that I agree to pay them for a monthly service that will be used by all members of my company. The program can accommodate the growth curve in a company such as mine. We started out simply needing contact management software. Later as our sales and marketing needs became more our focus adding these features was an easy decision. There are many videos to quickly bring a new user up to speed. The experienced user can use the videos to explore the many functions that may yet be used by a company as needs and goals change. The reporting function has recently become important as we need to know the results of our marketing and sales efforts. The tool is there and ready for us to implement. I think the more our company commits to using Insightly the more our communication between owners and employees improves. We openly share information on Insightly and our feedback has been positive. In the past before Insightly, communication was dispersed informally and sometimes led to bad feelings due to the inefficiency of word of mouth. Insightly is constantly making changes and updates to its software.

Desvantagens: Its not visually pretty. I know that is silly but staff has to look at it all day and they like pretty.
When a new user/employee first looks at program they make the mistake of thinking it is an old program. While I am able to bring them along and show them it isn't true, their first impression is a temporary detriment to their learning curve and acceptance of the program. In order for Insightly to be the awesome tool it is, requires employee and leader acceptance. Everyone on the team has input and others depend on that input to do their job. Sloppy work seems to come from lack of acceptance. Part of this is my responsibility as a leader to insist everyone use the tools as intended but again, if the program had a new interface and pretty colors it might make a difference. Personally I always choose function first and then presentation but input from staff is a factor I have to consider. One other area I would mention is the difference between leads and contacts. They are not intuitive to some people and I think a better explanation and reinforcement in training videos would make it easier for the new user. This confusion has lead to some mistakes by my users that require a bit of corrective action by more experienced users. There is very little for me to find wrong with Insightly that isn't based on personal style and preferences.

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