--- description: Tudo sobre Helpjuice: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Helpjuice - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Gestão de Conhecimento](/directory/30094/knowledge-management/software) > [Helpjuice](/software/130533/helpjuice) # Helpjuice Canonical: https://www.capterra.pt/software/130533/helpjuice Page: 1 / 5\ Seguinte: [Next page](https://www.capterra.pt/software/130533/helpjuice?page=2) > Software de base de conhecimento projetado para reduzir o suporte. Personalizável para a marca, inclui análise, pesquisa instantânea inteligente e vários idiomas. > > Verdict: Rated **4.7/5** by 104 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Helpjuice? De pequenas startups a empresas da Fortune 500, milhares de clientes confiam no Helpjuice para alimentar sua base de conhecimento. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 104 Avaliações | | Praticidade | 4.6/5 | Based on overall reviews | | Suporte ao cliente | 4.8/5 | Based on overall reviews | | Relação qualidade/preço | 4.7/5 | Based on overall reviews | | Recursos | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Helpjuice - **Founded**: 2011 ## Commercial Context - **Preço inicial**: 120,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop) - **Idiomas**: inglês - **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Argentina, Argélia, Arménia, Arábia Saudita, Austrália, Azerbaijão, Bangladeche, Barém, Benim, Bielorrússia, Botsuana, Brasil, Brunei, Bulgária and 143 more ## Recursos - Alertas/notificações - Catalog Management - Controles/permissões de acesso - Discussions/Forums - Editor de rich text - Edição de texto - Ferramentas de colaboração - Gerenciamento de SEO - Gerenciamento de comentários - Gerenciamento de documentos - Gerenciamento de usuários - Gestão da base de conhecimento - Gestão de conteúdo - Gestão do conhecimento - Imagem de marca personalizável - Modelos personalizáveis - Pesquisa de texto completo - Pesquisa e filtro - Portal de autoatendimento - Questionários e feedback - Relatórios e análise de dados - Relatórios e estatística - Third-Party Integrations - Vários idiomas ## Integrations (16 total) - ASTRA - AUDITWorks - Contact Cloud - Freshdesk - Google Drive - Intercom - Microsoft SharePoint - Microsoft Teams - Olark - Salesforce Platform - Shopify - Slack - Squarespace - WordPress - Zapier ... and 1 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Gestão de Conhecimento](https://www.capterra.pt/directory/30094/knowledge-management/software) ## Categorias relacionadas - [Sistemas de Gestão de Conhecimento](https://www.capterra.pt/directory/30094/knowledge-management/software) - [Software de Base de Conhecimento](https://www.capterra.pt/directory/32454/knowledge-base/software) - [Sistemas de Intranet](https://www.capterra.pt/directory/31015/intranet/software) ## Alternativas 1. [Guru](https://www.capterra.pt/software/145390/guru) — 4.8/5 (640 reviews) 2. [Connecteam](https://www.capterra.pt/software/153140/connecteam) — 4.6/5 (5308 reviews) 3. [Confluence](https://www.capterra.pt/software/136446/confluence) — 4.5/5 (3714 reviews) 4. [Document360](https://www.capterra.pt/software/177031/document360) — 4.7/5 (292 reviews) 5. [Freshservice](https://www.capterra.pt/software/132997/freshservice) — 4.6/5 (791 reviews) ## Avaliações ### "Helpjuice Provides Knowledge Management with Great Features at a Reasonable Price\!" — 5.0/5 > **Dan** | *12 de setembro de 2022* | Atacadistas | Recommendation rating: 10.0/10 > > **Vantagens**: Helpjuice is very easy to setup. It provides enterprise features like SSO, excellent user management, and incredible import tools. Their support Team is amazing. They themed our site from our external website as part of our trial and have answered every question we've had with lightening fast response times. > > **Desvantagens**: There's not much that I would consider a con. Category management is easy once you understand how it works, but it has some counter intuitive elements. > > The Helpjuice Team has been great to work with. The solution is easy to use, easy to maintain, and is extremely affordable. ----- ### "Worth the squeeze" — 5.0/5 > **Tommy** | *21 de julho de 2025* | Software | Recommendation rating: 10.0/10 > > **Vantagens**: I like the article editor the most, but I have to point out how helpful their support teams are. Helpjuice offers live support for their customers. It's wonderful to get a human response when necessary. > > **Desvantagens**: I don't have much to not like. Over my time with Helpjuice, they've improved or added my desired features. > > Overall, our team has greatly benefited from switching to Helpjuice. They've made us feel like they're invested in our success. ----- ### "The Basics Are Great" — 4.0/5 > **Megan** | *16 de junho de 2026* | Mobiliário | Recommendation rating: 7.0/10 > > **Vantagens**: Helpjuice makes it fairly easy for new staff to get started making and publishing articles. The support is responsive. > > **Desvantagens**: Tools for managing and organizing the knowledge base are limited. As we use our knowledge base to manage internal resources for multiple groups, not being able to "view as" a user from those groups is also limiting. Options to customize seem unlimited, but you need to have a clear idea of what you want. ----- ### "HelpJuice is the one solution the fits all sizes" — 3.0/5 > **Caine** | *19 de julho de 2021* | Eletrônicos | Recommendation rating: 9.0/10 > > **Vantagens**: So many features, some we did not even know were possible > > **Desvantagens**: It is kinda clunky on the admin side. They need some more front end engineers and designers to upgrade this part or large companies are not going to use it > > So far so good, love our new help center and love the future I see using HelpJuice here at Pura ----- ### "Easy to use and feature packed. All at a very Reasonable Price" — 5.0/5 > **Kevin** | *4 de junho de 2026* | Biotecnologia | Recommendation rating: 9.0/10 > > **Vantagens**: The platform is very user-friendly and easy to use. The UX and article editor are very intuitive. The ability to add accordions, tabs, and decision trees without any coding knowledge is a big plus. The price is very reasonable for the amount of features available. The platform gives you access to the entire HTML, CSS, and Javascript which allows for endless customization. > > **Desvantagens**: The auto-save feature is a nice-to-have; however, I find it can be a bit slow to detect changes. Sometimes it does not detect minor changes. The visual editor function for website customization is a bit clunky. ----- Page: 1 / 5\ Seguinte: [Next page](https://www.capterra.pt/software/130533/helpjuice?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/130533/helpjuice) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data