--- description: Tudo sobre Helpjuice: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Helpjuice - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Gestão de Conhecimento](/directory/30094/knowledge-management/software) > [Helpjuice](/software/130533/helpjuice) # Helpjuice Canonical: https://www.capterra.pt/software/130533/helpjuice Page: 1 / 5\ Seguinte: [Next page](https://www.capterra.pt/software/130533/helpjuice?page=2) > Software de base de conhecimento projetado para reduzir o suporte. Personalizável para a marca, inclui análise, pesquisa instantânea inteligente e vários idiomas. > > Verdict: Rated **4.7/5** by 102 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Helpjuice? De pequenas startups a empresas da Fortune 500, milhares de clientes confiam no Helpjuice para alimentar sua base de conhecimento. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 102 Avaliações | | Praticidade | 4.6/5 | Based on overall reviews | | Suporte ao cliente | 4.8/5 | Based on overall reviews | | Relação qualidade/preço | 4.7/5 | Based on overall reviews | | Recursos | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Helpjuice - **Founded**: 2011 ## Commercial Context - **Preço inicial**: 120,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop) - **Idiomas**: inglês - **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Argentina, Argélia, Arménia, Arábia Saudita, Austrália, Azerbaijão, Bangladeche, Barém, Benim, Bielorrússia, Botsuana, Brasil, Brunei, Bulgária and 143 more ## Recursos - Alertas/notificações - Catalog Management - Controles/permissões de acesso - Discussions/Forums - Editor de rich text - Edição de texto - Ferramentas de colaboração - Gerenciamento de SEO - Gerenciamento de comentários - Gerenciamento de documentos - Gerenciamento de usuários - Gestão da base de conhecimento - Gestão de conteúdo - Gestão do conhecimento - Imagem de marca personalizável - Modelos personalizáveis - Pesquisa de texto completo - Pesquisa e filtro - Portal de autoatendimento - Questionários e feedback - Relatórios e análise de dados - Relatórios e estatística - Third-Party Integrations - Vários idiomas ## Integrations (16 total) - ASTRA - AUDITWorks - Contact Cloud - Freshdesk - Google Drive - Intercom - Microsoft SharePoint - Microsoft Teams - Olark - Salesforce Platform - Shopify - Slack - Squarespace - WordPress - Zapier ... and 1 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Gestão de Conhecimento](https://www.capterra.pt/directory/30094/knowledge-management/software) ## Categorias relacionadas - [Sistemas de Gestão de Conhecimento](https://www.capterra.pt/directory/30094/knowledge-management/software) - [Software de Base de Conhecimento](https://www.capterra.pt/directory/32454/knowledge-base/software) - [Sistemas de Intranet](https://www.capterra.pt/directory/31015/intranet/software) ## Alternativas 1. [Freshservice](https://www.capterra.pt/software/132997/freshservice) — 4.5/5 (714 reviews) 2. [Guru](https://www.capterra.pt/software/145390/guru) — 4.8/5 (639 reviews) 3. [Connecteam](https://www.capterra.pt/software/153140/connecteam) — 4.6/5 (5203 reviews) 4. [Confluence](https://www.capterra.pt/software/136446/confluence) — 4.5/5 (3680 reviews) 5. [Document360](https://www.capterra.pt/software/177031/document360) — 4.7/5 (291 reviews) ## Avaliações ### "Helpjuice Provides Knowledge Management with Great Features at a Reasonable Price\!" — 5.0/5 > **Dan** | *12 de setembro de 2022* | Atacadistas | Recommendation rating: 10.0/10 > > **Vantagens**: Helpjuice is very easy to setup. It provides enterprise features like SSO, excellent user management, and incredible import tools. Their support Team is amazing. They themed our site from our external website as part of our trial and have answered every question we've had with lightening fast response times. > > **Desvantagens**: There's not much that I would consider a con. Category management is easy once you understand how it works, but it has some counter intuitive elements. > > The Helpjuice Team has been great to work with. The solution is easy to use, easy to maintain, and is extremely affordable. ----- ### "Worth the squeeze" — 5.0/5 > **Tommy** | *21 de julho de 2025* | Software | Recommendation rating: 10.0/10 > > **Vantagens**: I like the article editor the most, but I have to point out how helpful their support teams are. Helpjuice offers live support for their customers. It's wonderful to get a human response when necessary. > > **Desvantagens**: I don't have much to not like. Over my time with Helpjuice, they've improved or added my desired features. > > Overall, our team has greatly benefited from switching to Helpjuice. They've made us feel like they're invested in our success. ----- ### "HelpJuice is the one solution the fits all sizes" — 3.0/5 > **Caine** | *19 de julho de 2021* | Eletrônicos | Recommendation rating: 9.0/10 > > **Vantagens**: So many features, some we did not even know were possible > > **Desvantagens**: It is kinda clunky on the admin side. They need some more front end engineers and designers to upgrade this part or large companies are not going to use it > > So far so good, love our new help center and love the future I see using HelpJuice here at Pura ----- ### "Helpjuice, great support, flexible platform" — 4.0/5 > **Colin** | *8 de dezembro de 2024* | Publicidade e marketing | Recommendation rating: 8.0/10 > > **Vantagens**: Great support and feedback into the roadmap. We made a few feature requests that were added within a few months which was great. Editor is really flexible and the access control you get on pages is great too. > > **Desvantagens**: The design of our help center looks a little basic and dated, not sure if that's just us or the platform. > > Really positive, the pricing structure is great for small businesses and the product is really flexible. ----- ### "Helpjuice review" — 5.0/5 > **Avaliador Verificado** | *22 de junho de 2022* | Telecomunicações | Recommendation rating: 10.0/10 > > **Vantagens**: We use our KB to help the call center agents follow processes and answer questions the customers may have. With Helpjuice, it has been a lot easier for the agents to navigate and find the information they need the first time. Editors can make one article and allow specific sections to be seen by the correct channels. > > **Desvantagens**: Zendesk integration and Chrome extension needs to be updated. ----- Page: 1 / 5\ Seguinte: [Next page](https://www.capterra.pt/software/130533/helpjuice?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/130533/helpjuice) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data