---
description: Tudo sobre Zapier: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Zapier - Preço, avaliações e classificação - Capterra Portugal 2026
---

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# Zapier

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> O Zapier é automação para pessoas ocupadas. Ele move as informações entre seus aplicativos da Internet automaticamente, para que você possa se concentrar no seu trabalho mais importante.
> 
> Verdict: Rated **4.7/5** by 3069 users. Top-rated for **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa Zapier?

Pequenas empresas, profissionais de marketing, vendedores, designers, desenvolvedores e muito mais\!

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.7/5** | 3069 Avaliações |
| Praticidade | 4.3/5 | Based on overall reviews |
| Suporte ao cliente | 4.3/5 | Based on overall reviews |
| Relação qualidade/preço | 4.3/5 | Based on overall reviews |
| Recursos | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Zapier
- **Location**: San Francisco, EUA
- **Founded**: 2011

## Commercial Context

- **Preço inicial**: 29,99 US$
- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Available Countries**: Austrália, Canadá, Estados Unidos, Reino Unido

## Recursos

- API
- Arrastar e soltar
- Automação dos processos comerciais
- Conectores pré-construídos
- Configuração do fluxo de trabalho
- Controles/permissões de acesso
- Ferramentas de colaboração
- Gerenciamento da implantação
- Gestão de conformidade
- Gestão de dados
- Gestão de integração
- Gestão de integrações
- Gestão de tarefas
- Gestão do fluxo de trabalho
- Importação/exportação de dados
- Modelagem de processos & Design
- Modelagem visual
- Modelos
- Monitoramento
- Múltiplas fontes de dados
- Painel
- Para desenvolvimento sem código
- Plataforma no-code
- Segurança de dados
- Suporte de banco de dados
- Third-Party Integrations

## Integrations (127 total)

- 123FormBuilder
- AWeber
- ActiveCampaign
- Acuity Scheduling
- Adobe Commerce
- Airtable
- Alchemer
- Asana
- Basecamp
- BigCommerce
- Bitbucket
- Box
- Brevo
- Buffer
- Calendly

... and 112 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Bate-papo

## Category

- [Programas de Integração](https://www.capterra.pt/directory/8/integration/software)

## Categorias relacionadas

- [Programas de Integração](https://www.capterra.pt/directory/8/integration/software)
- [Plataformas No Code](https://www.capterra.pt/directory/32095/no-code-platform/software)
- [Plataformas Low Code](https://www.capterra.pt/directory/31756/low-code-development-platform/software)
- [Software iPaaS (Plataforma de Integração Como Serviço)](https://www.capterra.pt/directory/32296/ipaas/software)
- [Software de Gerenciamento de Nuvem](https://www.capterra.pt/directory/30852/cloud-management/software)

## Alternativas

1. [monday.com AI Work Platform](https://www.capterra.pt/software/147657/monday-com) — 4.6/5 (6095 reviews)
2. [Jira](https://www.capterra.pt/software/19319/jira) — 4.4/5 (15457 reviews)
3. [Asana](https://www.capterra.pt/software/120550/asana-pm) — 4.5/5 (13644 reviews)
4. [Trello](https://www.capterra.pt/software/1010321/trello) — 4.5/5 (23594 reviews)
5. [Wrike](https://www.capterra.pt/software/76113/wrike) — 4.4/5 (3037 reviews)

## Avaliações

### "Zap Goes the Review\!" — 5.0/5

> **Richard** | *25 de julho de 2026* | Publicidade e marketing | Recommendation rating: 8.0/10
> 
> **Vantagens**: Zapier is now the AI-native way to create automations and workflows for digital teams, I really enjoy using Zapier to connect platforms that don't have integrations and be able to streamline my business. &#10;&#10;The overall cost of Zapier is incredibly affordable, considering that setting up APIs or doing your own out-of-the-box integrations would be ten times more expensive. I think that overall it's a great platform.
> 
> **Desvantagens**: Occasionally, your apps will break and you'll have to reset or rebuild them, and that can be a frustrating experience. It is a persistent bug and issue that's been going on for years. However, I'd say that this is rare and the overall platform is incredibly stable.
> 
> Zapier is essential for connecting tools and platforms that don't natively speak to each other. I really appreciate their customer support, the ease of use, and the ability to use it to automate tasks and workflows.

-----

### "A literal way to automate anything" — 5.0/5

> **Daniel** | *23 de julho de 2026* | Automotivo | Recommendation rating: 9.0/10
> 
> **Vantagens**: I use Zapier for two pretty different things, keeping my personal deal monitor groups running and handling automation for my dealership, and it’s held up well for both. On the deal monitor side, it watches for triggers and automatically pushes alerts or updates into the channels I actually check, so I’m not manually refreshing anything or missing a good opportunity because I wasn’t looking at the right moment. For the dealership it connects leads and paperwork triggers into my CRM and notification tools without me having to manually enter anything, which keeps things moving even when I’m not sitting at a desk. It connects with almost anything, so whether it’s a spreadsheet, a messaging app, or a lead source there’s usually already a built in way to link it up without needing custom code. Once a zap is built correctly for either use case it just runs quietly in the background and does its job.
> 
> **Desvantagens**: Pricing scales up fast once you’re running two separate use cases with their own task volume, since dealership automations and deal monitor alerts both eat into the same monthly task limit. Troubleshooting a broken zap isn’t always straightforward either since it’s not obvious which step in the chain failed, so you end up clicking through everything trying to find where it broke. Building out the more advanced logic like filters or multi step conditions takes real trial and error and that learning curve gets steeper the more complex either workflow gets. Running both use cases side by side also means keeping track of which zaps belong to which purpose, so organization matters more than I expected.
> 
> Having one tool that handles both my personal deal monitoring and my dealership automation has been genuinely useful, even though they’re serving completely different purposes. For deal monitoring it means I catch things faster without babysitting a group manually and for the dealership it means leads and updates flow into my workflow without constant manual entry. The pricing and occasional troubleshooting headaches are the main downsides but the time saved across both use cases makes it worth keeping running. I’d recommend it to anyone juggling more than one automation need since it flexes well across very different workflows without needing separate tools for each.

-----

### "Poor customer service" — 2.0/5

> **Homan** | *22 de maio de 2026* | Varejistas | Recommendation rating: 2.0/10
> 
> **Vantagens**: I appreciated that Zapier features a clean user interface and was relatively straightforward to configure. We used them for over a year.
> 
> **Desvantagens**: My experience with their customer support was very poor. In particular, an agent named \[sensitive content hidden\]  did a subpar job handling our concerns. Their subscription downgrading process is deceptive, giving the impression that your account has been downgraded when the change hasn't actually gone through. The customer service was not willing to acknowledge this issue and address our concerns.
> 
> Ok. Customer service offset what the product offers. I would rather go with a competitor with better customer service.

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### "mortgage broker" — 5.0/5

> **Addy** | *10 de agosto de 2026* | Bancos | Recommendation rating: 8.0/10
> 
> **Vantagens**: I like the number of integrations Zapier offers and how much flexibility it provides for automating repetitive tasks. Once a Zap is set up correctly, it can save a significant amount of time and eliminate a lot of manual work. I also appreciate that you can build fairly customized workflows without needing extensive coding knowledge.
> 
> **Desvantagens**: The setup can be more complicated than it initially appears, especially when you are trying to create anything beyond a basic automation. Troubleshooting can also be frustrating because it is not always immediately clear why a Zap failed or why data did not transfer as expected. The pricing can become expensive as you add more complex workflows, tasks, or higher usage.
> 
> Overall, my experience with Zapier has been positive. It is a powerful automation tool and has a lot of potential to save time, particularly when connecting programs that do not communicate with each other directly. There is definitely a learning curve, and building more advanced automations can require some trial and error. Once everything is working correctly, though, it can significantly streamline repetitive processes and make day to day workflows much more efficient.

-----

### "An overall solid automation platform, held back by user experience issues" — 5.0/5

> **Larry** | *7 de agosto de 2026* | Construção | Recommendation rating: 9.0/10
> 
> **Vantagens**: There are a couple things that stand out as great features in the Zapier ecosystem. First is the simple and intuitive workflow builder. Automations can be setup in minutes for anything you need, it can handle some pretty complex automations as well. The second feature that ties into the ease of complex automation creation is the Code feature which allows for more custom javascript or python where simple action steps will not suffice. All of these actions are tracked in a easy to understand dashboard where tasks usage is displayed for you.
> 
> **Desvantagens**: The thing I like least about the Zapier system is the lack of connection version awareness and account change information. Firstly with the versioning awareness, you manually need to keep track of your many connections in order to make sure none of your automations are broken. Second is the account awareness. I needed to make a change in the plan structure of our account, which relied on shared automations. Once we switched all those shared automations were turned off, providing me with no indication prior to the switch or on the day of the switch. There was a period of time where are zaps just were not running and no alert was presented to our team.
> 
> Overall I have had a solid experience with Zapier. Despite some hiccups with account plan hurdles, our team has seen great imporvements to workflow efficiency buy taking tedious tasks and providing an automation to get rid of grunt work.

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## Links

- [View on Capterra](https://www.capterra.pt/software/130182/zapier)

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