--- description: Tudo sobre Creatio CRM: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Creatio CRM - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Automação de Vendas](/directory/12/sales-force-automation/software) > [Creatio CRM](/software/130149/bpm-online-crm) # Creatio CRM Canonical: https://www.capterra.pt/software/130149/bpm-online-crm Page: 1 / 7\ Seguinte: [Next page](https://www.capterra.pt/software/130149/bpm-online-crm?page=2) > A plataforma de CRM mais ágil para empresas de médio e grande porte para acelerar vendas, marketing, serviços e operações. > > Verdict: Rated **4.7/5** by 133 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Creatio CRM? Os aplicativos bpm'online são altamente personalizáveis e fáceis de usar e ajudam empresas de qualquer tamanho e de qualquer setor a gerenciar processos voltados para o cliente e proporcionar uma incrível experiência ao cliente. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 133 Avaliações | | Praticidade | 4.7/5 | Based on overall reviews | | Suporte ao cliente | 4.7/5 | Based on overall reviews | | Relação qualidade/preço | 4.7/5 | Based on overall reviews | | Recursos | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Creatio - **Location**: Boston, EUA - **Founded**: 2014 ## Commercial Context - **Preço inicial**: 40,00 US$ - **Target Audience**: 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Windows (local), Linux (local), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, búlgaro, checo, dinamarquês, espanhol, francês, hebraico, húngaro, indonésio, inglês, italiano, neerlandês, polaco, português, russo, turco, ucraniano, árabe - **Available Countries**: Alemanha, Argentina, Arménia, Arábia Saudita, Austrália, Azerbaijão, Bangladeche, Barém, Bolívia, Brasil, Bulgária, Bélgica, Canadá, Catar, Cazaquistão, Chile, Chipre, Chéquia, Colômbia, Costa Rica and 70 more ## Recursos - Acompanhamento de caução - Análise de dados preditiva - Análise de dados visual - Automatização de processos e fluxos de trabalho - Automação de marketing - Banco de dados de contatos - Banco de dados do cliente - CRM - Catalog Management - Chatbot - Conversação inteligente - Ferramentas de colaboração - For Financial Institutions - Geração de leads - Geração de relatórios financeiros - Gerenciamento de documentos - Gerenciamento de tickets de suporte - Gerenciamento de usuários - Gestão da atividade de vendas - Gestão da carteira de empréstimos - Gestão da comunicação - Gestão de caixa de entrada - Gestão de campanhas - Gestão de canais - Gestão de carteira - Gestão de compromissos - Gestão de conformidade - Gestão de experiência do cliente - Gestão de investidores - Gestão de mutuários - Gestão de pesquisas/enquetes - Gestão do conhecimento - Gestão do fluxo de trabalho - Gestão financeira - Histórico do cliente - Inteligência artificial e aprendizado de máquina - Múltiplas campanhas - Otimização de preços - Para o setor de seguro - Para organizações e equipes de vendas - Pesquisa e filtro - Planejamento de campanhas - Previsão - Questionários e feedback - Rastreamento de clientes - Rastreamento de conformidade - Rastreamento de engajamento - Registro de dados - Relatórios e análise de dados - Third-Party Integrations ... and 71 more features ## Integrations (23 total) - Apollo - Asterisk - Avaya Experience Platform - Brandwatch - DocFlow - Gmail - GoTo Meeting - Google Calendar - Google Contacts - Infobip - LDAP Manager - Mailchimp - Meta for Business - Microsoft Excel - Microsoft Outlook ... and 8 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Automação de Vendas](https://www.capterra.pt/directory/12/sales-force-automation/software) ## Categorias relacionadas - [Sistemas de Automação de Vendas](https://www.capterra.pt/directory/12/sales-force-automation/software) - [Sistemas de Seguros](https://www.capterra.pt/directory/20035/insurance-agency/software) - [Software de Criação de Empréstimos](https://www.capterra.pt/directory/20011/loan-origination/software) - [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software) - [Software de Gestão de Leads](https://www.capterra.pt/directory/30017/lead-management/software) ## Alternativas 1. [Zoho CRM](https://www.capterra.pt/software/155928/zoho-crm) — 4.3/5 (6973 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.pt/software/204998/bigin-by-zoho-crm) — 4.7/5 (730 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.pt/software/61368/salesforce) — 4.4/5 (18782 reviews) 4. [HubSpot CRM](https://www.capterra.pt/software/152373/hubspot-crm) — 4.5/5 (4458 reviews) 5. [Dynamics 365](https://www.capterra.pt/software/157279/dynamics-365) — 4.4/5 (5822 reviews) ## Avaliações ### "Creatio CRM" — 4.0/5 > **Sharry Karisa** | *23 de novembro de 2021* | Gestão da educação | Recommendation rating: 9.0/10 > > **Vantagens**: Catching data about clients and their workers Making leads from the site The board of gatherings of the outreach group The board reports for promising circumstances The vital strength of the stage is its adaptability. Creatio accompanies out-of-the-case arrangements, yet theyre configurable for your business. > > **Desvantagens**: At the point when clients go on-prem, there are some additional expenses for microservices. The mix with web-based media requires outsider applications It would be extraordinary to make the framework more easy to use by adding further developed separating and information perception. On a side note, we have as of now seen some critical enhancements in this space this year. > > Before Creatio, basically all that we did was manual and we attempted to offer our types of assistance at a quick speed. We are currently outfitted with clever answers for handle all client confronting processes: deals, showcasing, client assistance tasks, clinical guaranteeing, and claims the executives. Creatio holds cornerstone information of our individuals. The capacity to assemble work processes made Creatio a flat out fit for our business. We tweaked the lead the board cycle, and computerized deals pipe. We convey fundamentally better client care as our representatives have moment admittance to client profiles and see every one of their exercises. The specialists can follow the situation with client cases and give exact data on the goal. ----- ### "Creatio has everything we need" — 5.0/5 > **Alona** | *19 de dezembro de 2023* | Serviços financeiros | Recommendation rating: 10.0/10 > > **Vantagens**: The standout features include automation tools and seamless integrations with other applications. Creatio also deserves praise for its proactive approach to customer feedback. They continuously adapt and improve their platform based on user suggestions, which is truly outstanding. > > **Desvantagens**: The platform offers an abundance of options for customization, integration of third-party applications, and data management. However, this extensive functionality can be quite daunting for beginners. It can be challenging to discern where to start or how to progressively leverage the tool's full potential, as the numerous capabilities can cause a sense of overload for new users. ----- ### "Excellent technological execution of the buggy product" — 2.0/5 > **Avaliador Verificado** | *16 de maio de 2019* | Escritório de advocacia | Recommendation rating: 4.0/10 > > **Vantagens**: Easily customizable. Excellent support from technical side. > > **Desvantagens**: lots of bugs. new updates would override the fixes and render software useless until new patches would be applied. > > Customer service was great and the team dedication to find suitable solution was beyond reproach. Having said that, I felt that I joined their QA team and kept running into bugs that made use of the product impossible until the bug was fixed. Ultimately, I never truly got to use the product and just gave in. ----- ### "An excellent software for financial institutions" — 5.0/5 > **Iaro** | *8 de junho de 2023* | Serviços financeiros | Recommendation rating: 10.0/10 > > **Vantagens**: This platform is a great solution for lead and opportunity management, from lead generation to finalizing sales. Great fit and ready-made solution for financial insitutions enables with ready workflows for solving all modern challenges. The platform has a user-friendly interface that enables customization through intuitive drag-and-drop functionality. > > **Desvantagens**: I don't think there is anything major, I personallt didn't experience such. > > Creatio is incredibly user-friendly, and Creatio support service consistently delivers exceptional assistance, ensuring our our satisfaction at all times. ----- ### "Ready-made solution for large-scale business" — 5.0/5 > **Helena** | *6 de setembro de 2023* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: The seamless integration of ready-made modules and workflows allows for the creation of any customized solutions, minimizing the requirement for extensive engagement from technical team. > > **Desvantagens**: I don't know of any significant issues, and I have not personally encountered any such concerns. ----- Page: 1 / 7\ Seguinte: [Next page](https://www.capterra.pt/software/130149/bpm-online-crm?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/130149/bpm-online-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data