Orbital Shift

Comentários: Orbital Shift is by far the most outstanding software vendor I have worked with. They are responsive, knowledgeable, and I consider them a partner in our university's time management solution, more than simply a vendor and us the client.

Vantagens: Orbital Shift offers flexibility to allow various departments and end users to work within the software to meet their unique needs. A navigation unlike others I've seen, where managing scheduled shifts, reviewing clocked time, and pulling reports comes together on one screen. Very easy to learn and train on the basic functionality, with many capabilities that allow ease of use. The automated notifications and communication tools empower managers and employees to be more efficient. Orbital Shift's integration with our ERP system has saved countless hours entering employees into the system and processing payroll.

Desvantagens: There was a need for tracking call out and various types of clocked events to abide by union contracts, which Orbital Shift worked with us on, developed in the software, and fulfilled the need. We've generally had all our 'need to haves' met with this software, and there are some 'nice to haves' that are submitted as enhancement requests. Orbital Shift needs to do a better job of communicating new features/known issues/resolved issues, ie publish release notes, when they do software updates.

Comentários: I have the chance of my remote desk to set their shifts on their own, and once approved cannot be changed anymore. Same with clocking, using the position and tags I manage to get useful data to feed my performance sheets.
Also we can see straight away who's working and who's not all around the world. I can set admin rights quite flexibly.

Vantagens: OrbitalShift fits completely the needs and the functions of my teams, and has got a very detailed and flexible number of settings and admin rights that makes it extremely customisable. I have been able to find exactly what I needed after having reviewed all other possible softwares and never being happy. We can give certain rights to employees without making them admins, all the information is available in a page, and is exportable quite easily, with some customisable reports.
OrbitalShift not only is at the centre of the life of my teams but also feeds all other system in a very detailed and granular way.
And I have to mention that although we're not one of those customers that can make the fortune of the developers, our request for some minor changes has been implemented within 2 weeks. Making the partnership with OS absolutely strategic. Incredible customer support and help by these fantastic guys who have come up with a brilliant software.

Desvantagens: There was nothing that we didn't like, and what we needed has been implemented quite quickly.

Comentários: Orbital Shift was exactly what we needed to transition our business into more modern and efficient processes to manage our payroll and employee’s schedule. We are third generation owners of a retail store. When we purchased the store, so many things were still being done in ways that had been done for decades. We needed something to help expedite our goals of eliminating punching in with a time card, manually calculating payroll, managing vacation time, sick days, other PTO, and just a general overall resource that would help organize group communication. Orbital Shift was this and more! Our entire staff appreciates the ease of use, ease of managing their work schedules. In my opinion Orbital Shift has improved our employees accountability with PTO. In the past we have had a few employees who missed an abnormal amount of work for various reasons.... Since implementing Orbital Shift, the days missed have been greatly reduced. I love the amount of time it saves me to do payroll. It eliminates any human errors when calculating manually. I love that I can view the time clock anytime and see if employees are clocking in and out, approaching overtime, and managing PTO which was once difficult is now easy! I would recommend Orbital Shift to anyone!

Vantagens: Orbital Shift is extremely user friendly. Orbital Shift has been an enormous time saver for me when it comes to scheduling and payroll, which allows me to spend more time interacting with customers and employees. It is very easy to set up and manage. Orbital shift has helped greatly in simplifying our employees schedules as well. Our employees love being able to look at their schedules along with other employees schedules which has greatly improved communication amongst our staff. It easily eliminates scheduling confusion and everyone is on the same page. They love the ease of requesting time off and the ability to pick up an extra shift if the opportunity arises. If someone is sick or unavailable to work a shift, we are able to get someone else schedules immediately.
One of the things I love the most- payroll is done in minutes for me versus what used to take up so much more time.
Another great feature- monitoring employee’s time on the clock is accessible at any point.
Orbital Shift is very reasonably priced for all it offers. Anytime I have had a question customer support answers immediately.

Desvantagens: I really can’t thing of anything.. Orbital Shift has been easy to use, even for our “technology challenged” employees.

Comentários: We have been using Orbital Shift for almost three years. We were using two different systems and I reviewed at least 6 other applications before settling on Orbital Shift. All the systems had distinct capabilities. The functionality met our needs and the system architecture was ideal for management and employees alike. Orbital Shift became the obvious choice after various discussions with their owner and support organization. Applications such as Orbital Shift must be dynamic. Your spending good money for a system that must meet your known needs and be at the ready to meet needs yet to be discovered. We have the utmost confidence in the leadership, developers and support team at Orbital Shift. We found the crew at Orbital Shift to be among the best and brightest of any company we examined. I am more than willing to speak to anyone who may have questions regarding our use and our experiences. For the record, I am not receiving any compensation, gifts, discounts or other special consideration for making these comments.

Vantagens: We use "tags" to help sort out or filter on various configurations such as shifts and coverage. The copy and paste function works well to create new schedules and their "repeat" function for scheduled events aids in establishing consistency for team members. Creating, moving or changing events is simple. There are also a few different ways to communicate and capture specifics to any given event or schedule. Anyone seriously looking at scheduling software will naturally consider the functionalty. Orbital Shift has excellent features/functionality. As we know, vendor software application features and functionality will always play "leapfrog" with each release. Company A has the best capability until Company B comes out with their best and newest - so on and so forth. If you use features and functionality as the primary or only criteria then you will be missing what I consider to be the true richness of Orbital Shift's product - Their team, their leader and their vision. We selected Orbital Shift because we appreciate the team that supports their products. Customer support has done an excellent job finding outstanding professionals to work on the scheduling software. They listen to their clients, work hard to find solutions to meet user needs and in their spare time, try to anticipate feature richness that enhances your experience. Bottom line - this organization is supportive and adaptive. They care about their clients and they work hard to make a solid product.

Desvantagens: I suppose it is good that this is a tough question. I have ideas around feature enhancements or overall capabilities that would make my work easier. Again, this is a great team to work with and I look forward to passing along my ideas. I least like the lack of a changelog or the undo capability should I make a mistake on any given event. That said, they do have an robust export function that serves as a good workaround for the changelog.

Comentários: Better monitoring of employee time management, saved time working on schedules and processing payroll, freed-up management from having to go to a computer every time we need to look-up any shift info, all of which help to save our company money.

Vantagens: The ability to communicate directly with employees through the service to get shifts covered or request time off is one of the coolest features. Everything about Orbital Shift is simple, yet powerful. It is very easy to schedule shifts for each department, or even multiple locations (we only have one location, so I haven't checked out that part). Moving shifts around is a quick drag-and-drop process, and you can even create recurring shift "templates" for shifts you know you need covered in any given week to make sure you don't schedule short. Copying a weekly department (or entire location) schedule is only a few clicks away. Employees can view their schedule and make requests from anywhere in the world. They can even clock-in and -out on their phones, so you don't need to use a dedicated device at work. You can setup geo location locking by either address or lat long, or network location locking to make sure employees can clock-in and -out only at work locations you specify while using their device. There is an extensive list of reports for payroll or other monitoring, and you can even export to QuickBooks to take much of the work out of processing payroll. Possibly the most important factor in deciding which product to use is the quality of support. Whenever we have had a problem or question, their support team has always been extremely helpful and very quick to respond and resolve issues; top-notch!

Desvantagens: With Orbital Shift, downtime or performance issues are very rare, but hiccups happen, as with every cloud-based service. They have an opt-in notification system that will provide you with on-going status updates until everything is resolved, should a problem arise.